Foundation Skills for New HR Officers Training

The PD Training Foundation Skills for New HR Officers Training is designed for HR Officers and new managers. It develops a set of practical techniques for core HR functions including interviewing, orientation, safety, harassment, discrimination, violence, discipline, staff development and termination.

This practical, hands-on course is for people who want to develop real world human resource skills as line managers, administrators or human resource officers.

This dynamic training course is available now throughout Australia, including Brisbane, Sydney,, Melbourne, Adelaide, Canberra and Perth.

Your Learning Outcomes

After completing this course participants will know how to:

  • Explore the range of Human Resource activities and responsibilities
  • Define human resource terms & subject matter
  • Effectively recruit, interview & retain employees
  • Follow up with a new employee in a structured manner
  • Become an advocate for employee health and safety
  • Provide accurate, actionable feedback to employees
  • Act appropriately in situations requiring discipline & termination
  • Evaluate strengths & opportunities for human resources in the workplace
  • Identify three areas for further human resources development as part of a personal action plan
Duration: 1.0 day course Live Online Experts


Foundation Skills for New HR Officers Training Reviews:

"I’m very impressed by PD Training … they specifically selected one of their specialist facilitators to run the session which then made it possible for us to discuss our requirements further and tailor the course we had selected to suit our particular needs."


"Very beneficial, course provided an excellent opportunity to reflect upon a very important component of our work place. Facilitator was first class!!"

-Individual participant


"Good day - the best part was that everyone received the same message so will be working from the same format."

-Individual participant


"Very good course. I got a lot from it and the presenter was great. The rest of my team would have benefited from attending - looking at the process from the top down instead of the bottom up."



"Very informative. Definitely motivates me to allow more time than usual to prepare my day, break down my work and scrutinise my prioritisation processes. Highly beneficial."

-Individual participant


"I’m very impressed by PD Training … they specifically selected one of their specialist facilitators to run the session which then made it possible for us to discuss our requirements further and tailor the course we had selected to suit our particular needs."

-Individual participant


"I really enjoyed this training session. Noel was fantastic :)"


-Core Project Consulting


"Course was made into a fun learning experience which I thoroughly enjoyed!"

-Core Project Consulting


"I thought Caitlyn did a great job of making the training fit to purpose for me. As it was just her and I we were able to focus on areas that were more useful to me and spend less time on those that weren't relevant. I was able to get a lot out of it doing it this way."

Health Complaints Commissioner


More happy clients

Download Course Outline (PDF)

An organisation’s staff is now seen as its most valuable asset, and human resources skills are vital to organisational success. This HR course covers the complete lifecycle of HR responsibilities including recruitment, staff retention, employee annual review and feedback, workplace health and safety, employee discipline and staff termination.


Whether you are a new HR Officer, or you are responsible as a manager for HR functions, this course will help you understand how much of that role is really about people, as well as aspects of legislation, policy, and procedures.


Course Outline for Foundation Skills for New HR Officers Training

Topic 1
Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Topic 2
Human Resources Today
  • What is Human Resources Today?
  • Key Factors Influencing Human Resources Today
  • Growth in Human Resources
Topic 3
Recruiting and Interviewing
  • The Job Selection Process
  • Get Good at Interviewing
  • Interviewing Fairly
  • The Best Way to Interview
Topic 4
Retention and Orientation
  • Getting Off on the Right Track
  • Creating an Engaging Program
  • Using an Orientation List
Topic 5
Following up with New Employees
  • Checking in
  • Following up
  • Designing the Follow-up Schedule
Topic 6
Workplace Health and Safety
  • Understanding your role and Responsibilities
  • Understanding Local and Industry Specific Rules
  • Training for Managers
Topic 7
Workplace Bullying, Harassment, and Violence
  • Definitions
  • Costs to the Organisation
  • The Manager’s Role
  • An Employer’s Responsibility
Topic 8
Workplace Wellness
  • Wellness Behaviors
  • Wellness Trends
  • The Case for Wellness
Topic 9
Providing Feedback to Employees
  • Feedback Model
  • The Feedback Sandwich
  • Encouraging Growth and Development
Topic 10
Disciplining Employees
  • The General Discipline Process
  • The Progressive Discipline Process
  • Having Discipline Meetings
  • Following Up
Topic 11
Terminating Employees
  • Documenting Events
  • Making the Decision
  • Communicating the Decision
Topic 12
Wrapping Up
  • Documenting Events

In-House Training - We’ll focus on what matters most to you and tailor to your context

Face-to-Face, Live Online, or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people connecting online, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

PDT Training Management Centre Logo

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year.
  • Or get the $110.00 bundle and save.
Bite Size learning that people love
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