Coaching and Mentoring Training

Coaching and mentoring employees helps to boost productivity, create a healthier work environment, ensure smooth functioning of business processes and improve moral. As human resources are the key in any organisation, it is important to coach and mentor the less experienced employees appropriately to reduce attrition, improve staff retention and create a culture of continuous improvement.

The PD Training Coaching and Mentoring Training Course provides you with a deep understanding and the skills required to properly implement important techniques such as personal and professional goal setting, developing career options, overcoming personal obstacles, building trust, giving critical feedback and more.

Attend our Coaching and Mentoring training class today, or have a trainer come to your workplace in Brisbane, Sydney,, Melbourne, Canberra, Adelaide or Perth.

Please click on the Public Class tab below to view our Coaching and Mentoring Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Your Learning Outcomes

In this course participants will:

  • Understand the G.R.O.W. model and apply it
  • Learn to set appropriate, effective goals using the S.M.A.R.T. technique
  • Learn how to recognise the current state or reality of an employee's situation
  • Learn to identify coaching and mentoring options for your employees, creating a preliminary plan with action steps
  • Learn how to develop a complete plan, including motivational opportunities to drive accomplishment
  • Understand the importance of building & fostering trust with employees
  • Master the art of giving effective feedback while maintaining trust
  • Recognise & overcome common obstacles that are holding employees back
  • Know when it is the right time to stop coaching an employee
  • Learn to continue to transition an employee to other opportunities for continued growth
Duration: 1.0 day course Live Online Experts



Reviews

Coaching and Mentoring Training Reviews:

"The course was excellent. Karen was very professional, well prepared, enthusiastic, knowledgeable and interested in the participants. It was a most enjoyable day!"

 

"It was really good that we spent 3 to 4 hours talking about the topic to make sure we covered everything to get a good understanding of what we want to achieve when setting goals. Real life examples were also a great way to understand how to adapt the training given."


-Club Assist


 

"Great course. I gained a lot of skills and knowledge that are very valuable."


-Arc @ UNSW Ltd


 

"The course was excellent. Karen was very professional, well prepared, enthusiastic, knowledgeable and interested in the participants. It was a most enjoyable day!"


-Private Participant


 

"Course was good and fulfilled my expectations."

 

"I found the trainer to helpful, knowledgeable & competent, and the course itself very helpful."


-Chandler Macleod Managed Training Services


 

"Karen adapted the training to my/Chris's needs (as we were the only two able to attend) and was able to change topics as we required. I now feel a lot more comfortable about my upcoming training that I will be delivering."


-Origin Energy - QLD


 

"All content was relevant, although found the tools on conflict management, goal setting and motivation were quite useful."


-Callista Software Services


 

"I found the overall course very useful. Joseph delivered the training in a professional way, and most aspects of the course will assist me in improving my skills as a mentor."


-City of Sydney


 

"Joe was fantastic his knowledge and expertise was obvious and he was able to tailor the course to meet my individual and my team’s needs. Thanks Chris"

 

Boehringer Ingelheim Pty Limited


 

"It really puts what I do informally in a more structure formal, approach. The course has really defined my purpose of becoming a mentor."


"The course was great and the trainer fantastic and I got a lot out of it."

 

-Western NSW Local Health District Organisational Development Unit


 

"Useful tools specific to our mentoring situation."


"Great course and great delivery - I have already done training along the same lines, but a refresher is always fantastic."


-Standards Australia


 

"Liked linking the learning phases to the methods of intervention / assistance required."


-Technip


 

"Well designed and delivered training course."


-Pilbara Development Commission


 

"Best course I have been to in ages!"

 

"Very relevant information delivered in a productive yet comfortable way, we were encouraged to step outside our comfort zones."


-Western NSW Local Health District Organisational Development Unit


 

"Instructor was absolutely fantastic. She bought the great content to life!"


-Mid North Coast Local Health


 

"The training was great. As it was the follow up training for me I found that the different perspective of another trainer helped in making me feel confident in the areas I sort clarification around. "


-Neami National

 

"Karen was wonderful really enjoyed the training.

Melissa Palmer

 

Club Assist logo
It was really good that we spent 3 to 4 hours talking about the topic to make sure we covered everything to get a good understanding of what we want to achieve when setting goals. Real life examples were also a great way to understand how to adapt the training given.

-Club Assist


Arc UNSW logo
Great course. I gained a lot of skills and knowledge that are very valuable.

-Arc @ UNSW Ltd


Chandler Macleod logo
I found the trainer to helpful, knowledgeable & competent, and the course itself very helpful.

-Chandler Macleod Managed Training Services


Chandler Macleod logo
Course was good and fulfilled my expectations.

-Chandler Macleod Managed Training Services


The course was excellent. Karen was very professional, well prepared, enthusiastic, knowledgeable and interested in the participants. It was a most enjoyable day!

-Private Participant


More happy clients



Download Course Outline (PDF)

In today’s environment of changing technology and evolving organisations, coaching can create a strong competitive advantage. It provides options for continuous learning and develops staff to meet current and future needs. Business mentoring and coaching is an investment that you make in developing your key resource - your people - for the long-term benefit of the organisation.

 

About 6 out of 10 (59%) organisations currently offer coaching or other developmental counselling to their managers and executives, according to a nationwide survey of more than 300 companies conducted by Manchester, a human capital consulting firm. Another 20% of organisations said they plan to offer such coaching within the next year.

 

Improved productivity occurs when managers develop strong relationships with their employees. Executive mentoring builds the capability of managers to help their employees with the intangible elements of human relationships. This Coaching and Mentoring Training program taught in this course will help you turn performance management into a collaborative process that benefits everyone.

 

Course Outline for Coaching and Mentoring Training

See the Live Online tab for the course outline for the live online course

Topic 1
Getting Started
  • Workshop Objectives
Topic 2
Understanding Coaching and Mentoring
  • What is Coaching?
  • What is Mentoring?
  • The similarities between Coaching and Mentoring
  • The differences between Coaching and Mentoring
Topic 3
Coaching and Mentoring using REACH
  • Understanding my style
Topic 4
Building an Effective Coaching Relationship
  • Building Trust
Topic 5
The GROW Coaching Model
  • Introducing the GROW Model
Topic 6
Coaching Skills
  • Setting Goals
  • Listening Skills
  • Questioning Skills
  • Feedback
Topic 7
Adapting the GROW Model for Mentoring
  • Advantages of Mentoring
Topic 8
The Mentoring Process
  • Mentoring Model
Topic 9
Wrapping it Up
  • Creating an Action Plan
 

In-House Training - We’ll focus on what matters most to you and tailor to your context


Face-to-Face, Live Online, or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people connecting online, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

PDT Training Management Centre Logo

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Upcoming Live Online Classes

Coaching and Mentoring Training - 3hours
Live Online
3-hour course
9:00 AM - 12:00 PM Australia/Brisbane
$495.00
April 16
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Last chance!
July 3
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Filling fast
September 3
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November 12
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Download Live Online Course Outline (PDF)

Course Outline for Coaching and Mentoring Training - 3hours

Topic 1
Defining Coaching and Mentoring
  • What is Coaching?
  • What is Mentoring?
  • Introducing the GROW Model
Topic 2
Setting Goals
  • Goals in the Context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals
Topic 3
Understanding the Reality
  • Getting a Picture of Where you are
  • Identifying Obstacles
  • Exploring the Past
Topic 4
The Importance of Trust
  • What is Trust?
  • Trust and Coaching
  • Building Trust
Topic 5
Overcoming Roadblocks
  • Common Obstacles
  • Re-Evaluating Goals
  • Focusing on Progress
 

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Live online interactive session with an expert trainer

Questions:

Live Online Money Icon

$100 Discount!

Every live online class booking entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18 months)

Instructor Led

Looking for a full-day course in a physical room? Check the calendars in Australia and New Zealand

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Public Class Dates for Coaching and Mentoring Training

Details:

  • Time: 09:00 AM - 04:30 PM
  • Small classes, average 5 people, max 16
  • Lunch and refreshments included
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)
  • Pay on Invoice or by Credit Card

Questions:

Hindmarsh, Adelaide
1.0 day course
Education Development Centre, 4 Milner Street Hindmarsh, Adelaide SA 5007
$770.00
April 16
Enroll Now
Filling fast
July 3
Enroll Now
Filling fast
September 3
Enroll Now
Filling fast
November 12
Enroll Now
Filling fast
Brisbane
1.0 day course
Karstens Conference Centre, Level 24, 215 Adelaide St, Brisbane QLD 4000
$770.00
April 16
Enroll Now
Filling fast
July 3
Enroll Now
Filling fast
September 3
Enroll Now
Filling fast
November 12
Enroll Now
Filling fast
Sydney
1.0 day course
Karstens Conference Centre Canada House, Level 1, 111 Harrington Street Sydney NSW 2000
$770.00
April 16
Enroll Now
Filling fast
July 3
Enroll Now
Filling fast
September 3
Enroll Now
Filling fast
November 12
Enroll Now
Filling fast
Melbourne
1.0 day course
Karstens Conference Centre, 123 Queen Street Melbourne VIC 3000
$770.00
April 16
Enroll Now
Last chance!
July 3
Enroll Now
Filling fast
September 3
Enroll Now
Filling fast
November 12
Enroll Now
Filling fast
Perth
1.0 day course
Karstens Conference Centre, Level 1, 111 St. Georges Terrace Perth WA 6000
$770.00
April 16
Enroll Now
Filling fast
July 3
Enroll Now
Filling fast
September 3
Enroll Now
Filling fast
November 12
Enroll Now
Filling fast
Canberra
1.0 day course
Canberra Flex, 4 National Circuit Canberra ACT 2600
$770.00
April 16
Enroll Now
Filling fast
July 3
Enroll Now
Filling fast
September 3
Enroll Now
Filling fast
November 12
Enroll Now
Filling fast

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year.
  • Or get the $110.00 bundle and save.
Bite Size learning that people love
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