Coaching and mentoring employees helps to boost productivity, create a healthier work environment, ensure smooth functioning of business processes and improve moral. As human resources are the key in any organisation, it is important to coach and mentor the less experienced employees appropriately to reduce attrition, improve staff retention and create a culture of continuous improvement.

The PD Training Coaching and Mentoring Training Course provides you with a deep understanding and the skills required to properly implement important techniques such as personal and professional goal setting, developing career options, overcoming personal obstacles, building trust, giving critical feedback and more.

Attend our Coaching and Mentoring training class today, or have a trainer come to your workplace in Brisbane, Sydney, Melbourne, Canberra, Adelaide or Perth.

Please click on the Public Class tab below to view our Coaching and Mentoring Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Your Learning Outcomes

In this course participants will:

  • Understand the G.R.O.W. model and apply it
  • Learn to set appropriate, effective goals using the S.M.A.R.T. technique
  • Learn how to recognise the current state or reality of an employee's situation
  • Learn to identify coaching and mentoring options for your employees, creating a preliminary plan with action steps
  • Learn how to develop a complete plan, including motivational opportunities to drive accomplishment
  • Understand the importance of building & fostering trust with employees
  • Master the art of giving effective feedback while maintaining trust
  • Recognise & overcome common obstacles that are holding employees back
  • Know when it is the right time to stop coaching an employee
  • Learn to continue to transition an employee to other opportunities for continued growth

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

"The course was excellent. Karen was very professional, well prepared, enthusiastic, knowledgeable and interested in the participants. It was a most enjoyable day!"

 

"It was really good that we spent 3 to 4 hours talking about the topic to make sure we covered everything to get a good understanding of what we want to achieve when setting goals. Real life examples were also a great way to understand how to adapt the training given."


-Club Assist


 

"Great course. I gained a lot of skills and knowledge that are very valuable."


-Arc @ UNSW Ltd


 

"The course was excellent. Karen was very professional, well prepared, enthusiastic, knowledgeable and interested in the participants. It was a most enjoyable day!"


-Private Participant


 

"Course was good and fulfilled my expectations."

 

"I found the trainer to helpful, knowledgeable & competent, and the course itself very helpful."


-Chandler Macleod Managed Training Services


 

"Karen adapted the training to my/Chris's needs (as we were the only two able to attend) and was able to change topics as we required. I now feel a lot more comfortable about my upcoming training that I will be delivering."


-Origin Energy - QLD


 

"All content was relevant, although found the tools on conflict management, goal setting and motivation were quite useful."


-Callista Software Services


 

"I found the overall course very useful. Joseph delivered the training in a professional way, and most aspects of the course will assist me in improving my skills as a mentor."


-City of Sydney


 

"Joe was fantastic his knowledge and expertise was obvious and he was able to tailor the course to meet my individual and my team’s needs. Thanks Chris"

 

Boehringer Ingelheim Pty Limited


 

"It really puts what I do informally in a more structure formal, approach. The course has really defined my purpose of becoming a mentor."


"The course was great and the trainer fantastic and I got a lot out of it."

 

-Western NSW Local Health District Organisational Development Unit


 

"Useful tools specific to our mentoring situation."


"Great course and great delivery - I have already done training along the same lines, but a refresher is always fantastic."


-Standards Australia


 

"Liked linking the learning phases to the methods of intervention / assistance required."


-Technip


 

"Well designed and delivered training course."


-Pilbara Development Commission


 

"Best course I have been to in ages!"

 

"Very relevant information delivered in a productive yet comfortable way, we were encouraged to step outside our comfort zones."


-Western NSW Local Health District Organisational Development Unit


 

"Instructor was absolutely fantastic. She bought the great content to life!"


-Mid North Coast Local Health


 

"The training was great. As it was the follow up training for me I found that the different perspective of another trainer helped in making me feel confident in the areas I sort clarification around. "


-Neami National

 

"Karen was wonderful really enjoyed the training.

Melissa Palmer

 

Club Assist logo
It was really good that we spent 3 to 4 hours talking about the topic to make sure we covered everything to get a good understanding of what we want to achieve when setting goals. Real life examples were also a great way to understand how to adapt the training given.

-Club Assist


Arc UNSW logo
Great course. I gained a lot of skills and knowledge that are very valuable.

-Arc @ UNSW Ltd


Chandler Macleod logo
I found the trainer to helpful, knowledgeable & competent, and the course itself very helpful.

-Chandler Macleod Managed Training Services


Chandler Macleod logo
Course was good and fulfilled my expectations.

-Chandler Macleod Managed Training Services


The course was excellent. Karen was very professional, well prepared, enthusiastic, knowledgeable and interested in the participants. It was a most enjoyable day!

-Private Participant


More happy clients

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Coaching and Mentoring Training Now

In today’s environment of changing technology and evolving organisations, coaching can create a strong competitive advantage. It provides options for continuous learning and develops staff to meet current and future needs. Business mentoring and coaching is an investment that you make in developing your key resource - your people - for the long-term benefit of the organisation.

About 6 out of 10 (59%) organisations currently offer coaching or other developmental counselling to their managers and executives, according to a nationwide survey of more than 300 companies conducted by Manchester, a human capital consulting firm. Another 20% of organisations said they plan to offer such coaching within the next year.

Improved productivity occurs when managers develop strong relationships with their employees. Executive mentoring builds the capability of managers to help their employees with the intangible elements of human relationships. This Coaching and Mentoring Training program taught in this course will help you turn performance management into a collaborative process that benefits everyone.

 

See the Live Online tab for the course outline for the live online course

Course Outline for Coaching and Mentoring Training

After completing this course, participants will have learned to:

Topic 1

Getting Started

  • Workshop Objectives

Topic 2

Understanding Coaching and Mentoring

  • What is Coaching?
  • What is Mentoring?
  • The similarities between Coaching and Mentoring
  • The differences between Coaching and Mentoring

Topic 3

Coaching and Mentoring using REACH

  • Understanding my style

Topic 4

Building an Effective Coaching Relationship

  • Building Trust

Topic 5

The GROW Coaching Model

  • Introducing the GROW Model

Topic 6

Coaching Skills

  • Setting Goals
  • Listening Skills
  • Questioning Skills
  • Feedback

Topic 7

Adapting the GROW Model for Mentoring

  • Advantages of Mentoring

Topic 8

The Mentoring Process

  • Mentoring Model

Topic 9

Wrapping it Up

  • Creating an Action Plan

4.7/5

from 430 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Coaching and Mentoring Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App

Questions:

Upcoming Live Classes

Live Online

3-hour course

9:00 am - 12:00 pm Australia/Brisbane

$495.00

27 February

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21 May

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27 August

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14 November

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Course Outline for Coaching and Mentoring Training

After completing this course, participants will have learned to:

Topic 1

Defining Coaching and Mentoring

  • What is Coaching?
  • What is Mentoring?
  • Introducing the GROW Model

Topic 2

Setting Goals

  • Goals in the Context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals

Topic 3

Understanding the Reality

  • Getting a Picture of Where you are
  • Identifying Obstacles
  • Exploring the Past

Topic 4

The Importance of Trust

  • What is Trust?
  • Trust and Coaching
  • Building Trust

Topic 5

Overcoming Roadblocks

  • Common Obstacles
  • Re-Evaluating Goals
  • Focusing on Progress

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Details:

  • Small classes, average 5 people, max 16
  • Lunch and refreshments included
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Pay on Invoice or by Credit Card

Questions:

Adelaide

1.0 day course

Education Development Centre, 4 Milner Street Adelaide SA 5007

$770.00

27 February

Enrol Now Filling fast

21 May

Enrol Now Filling fast

27 August

Enrol Now Filling fast

14 November

Enrol Now Filling fast

Brisbane

1.0 day course

Karstens Conference Centre, Level 24, 215 Adelaide St Brisbane QLD 4000

$770.00

27 February

Enrol Now Last chance!

21 May

Enrol Now Last chance!

27 August

Enrol Now Filling fast

14 November

Enrol Now Filling fast

Canberra

1.0 day course

Canberra Flex, 4 National Circuit Canberra ACT 2600

$770.00

27 February

Enrol Now Filling fast

21 May

Enrol Now Filling fast

27 August

Enrol Now Filling fast

14 November

Enrol Now Filling fast

Melbourne

1.0 day course

Karstens Conference Centre, 123 Queen Street Melbourne VIC 3000

$770.00

27 February

Enrol Now Last chance!

21 May

Enrol Now Filling fast

27 August

Enrol Now Filling fast

14 November

Enrol Now Filling fast

Perth

1.0 day course

Karstens Conference Centre, Level 1, 111 St. Georges Terrace Perth WA 6000

$770.00

27 February

Enrol Now Filling fast

21 May

Enrol Now Filling fast

27 August

Enrol Now Filling fast

14 November

Enrol Now Filling fast

Sydney

1.0 day course

Karstens Conference Centre Canada House, Level 1, 111 Harrington Street Sydney NSW 2000

$770.00

27 February

Enrol Now Filling fast

21 May

Enrol Now Filling fast

27 August

Enrol Now Filling fast

14 November

Enrol Now Filling fast

Course Outline for Coaching and Mentoring Training

After completing this course, participants will have learned to:

Topic 1

Getting Started

  • Workshop Objectives

Topic 2

Understanding Coaching and Mentoring

  • What is Coaching?
  • What is Mentoring?
  • The similarities between Coaching and Mentoring
  • The differences between Coaching and Mentoring

Topic 3

Coaching and Mentoring using REACH

  • Understanding my style

Topic 4

Building an Effective Coaching Relationship

  • Building Trust

Topic 5

The GROW Coaching Model

  • Introducing the GROW Model

Topic 6

Coaching Skills

  • Setting Goals
  • Listening Skills
  • Questioning Skills
  • Feedback

Topic 7

Adapting the GROW Model for Mentoring

  • Advantages of Mentoring

Topic 8

The Mentoring Process

  • Mentoring Model

Topic 9

Wrapping it Up

  • Creating an Action Plan

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

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