Delivering Constructive Criticism Training Course

Providing criticism, even when positive, is one of the most challenging tasks for anyone. This training course in delivering constructive criticism provides participants with valuable knowledge and skills to help them easily and productively provide criticism.

The PD Training Delivering Constructive Criticism Training Course provides an insight into what makes criticism work. It includes planning and preparing for a critique using techniques that ensure that the person receiving the criticism is motivated to rectify past mistakes and work towards improvement.  Learn skills like reading body language, when and where to give a critique, correct tone and much more.

This dynamic and practical training course is now available throughout Australia, including Brisbane, Parramatta Sydney, Melbourne, Adelaide, Canberra, Parramatta and Perth and also via instructor-led online training.

Learning Outcomes
Course Outline
In-House
Training
Public Class
  • Learning Outcomes - Delivering Constructive Criticism Training Course

    After completing this course, participants will have learned to:
    • Determine the right place to give feedback
    • Consider informal feedback
    • Gather facts on the issue
    • Practice tone
    • Criticise in private, praise in public
    • Create a safe environment for providing criticism
    • Monitor body language
    • Develop understanding and active listening
    • Be collaborative
    • Check emotions and outbursts
    • Diffuse negative emotions including anger
    • Understand what not to do
    Duration: 1 day course
    PD Training customer feedback infographic with average of 9 out of 10



    Reviews

    Delivering Constructive Criticism Training Course Reviews:

    "The course was partly relevant to my current, however, it is quite interesting to learn how to deliver constructive criticism in the workplace as well as applying it in my personal life. The trainer has made the topic very interesting as she was a hilarious and approachable person. Overall, it was really well presented and organized course."

    National Archives Of Australia


     

    "Most useful part of course is to use right language , words , place and time to give a criticism."

    -Plenty Valley Community Health



    “ It was a very practical and well delivered course which I thoroughly enjoyed. I have taken back some excellent ideas to improve my performance in the workplace. Thanks very much! ”

    - Velocity Energy


    “ I thoroughly enjoyed the course and will take away a lot of useful ideas. Alexandra certainly knows her subject. 

    The day was fully informative and material delivered in an excellent way. 

    The course was great, one of the areas I would like to improve on in my role. So I found it very informative - Thank you ”

    -Metcash


    “ The information was real and relevant. It was delivered in a logical manner. I was able to keep up and understand all the content. And found myself wanting to learn more and look into further education. ”

    -Sanity Entertainment


    “Course was relevant and delivered in a format that allowed all to contribute and relate. ”

    -Goldenwest Apprenticeships



    More happy clients




  • Course Outline - Delivering Constructive Criticism Training Course

    Download Delivering Constructive Criticism Training Course Outline

    Foreword:

    Constructive Criticism must be provided correctly to maximise its impact and benefits. During this training course in delivering constructive criticism, participants receive training in choosing the right place, time and occasion for giving criticism, setting goals, preparing and planning a healthy criticism, and understanding the role of emotions and reactions in delivering constructive criticism.

    Effective criticism helps in the management of human resources. It reduces problematic behaviours and conflicts that negatively impact an organisation. When an employee requires feedback or criticism it needs to be handled appropriately and skillfully.

     

     

    Delivering Constructive Criticism Training Course - Lesson 1
    Getting Started
    • Housekeeping Items
    • Pre-Assignment Review
    • Workshop Objectives
    • The Parking Lot
    • Action Plan
    Delivering Constructive Criticism Training Course - Lesson 2
    When Should Feedback Occur?
    • Repeated Events or Behaviour
    • Breaches in Company Policy
    • When Informal Feedback Has Not Worked
    • Immediately After the Occurrence
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 3
    Preparing and Planning
    • Gather Facts on the Issue
    • Practice Your Tone
    • Create an Action Plan
    • Keep Written Records
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 4
    Choosing a Time and Place
    • Check the Ego at the Door
    • Criticise in Private, Praise in Public
    • It Has to Be Face to Face
    • Create a Safe Atmosphere
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 5
    During the Session (I)
    • The Feedback Sandwich
    • Monitor Body Language
    • Check for Understanding
    • Practice Active Listening
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 6
    During the Session (II)
    • Set Goals
    • Be Collaborative
    • Ask for a Self-Assessment
    • Always Keep Emotions in Check
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 7
    Setting Goals
    • SMART Goals
    • The Three P's
    • Ask for Their Input
    • Be as Specific as Possible
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 8
    Diffusing Anger or Negative Emotions
    • Choose the Correct Words
    • Stay on Topic
    • Empathise
    • Try to Avoid 'You Messages'
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 9
    What Not to Do
    • Attacking or Blaming
    • Not Giving Them a Chance to Speak
    • Talking Down
    • Becoming Emotional
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 10
    After the Session (I)
    • Set a Follow-Up Meeting
    • Make Yourself Available
    • Be Very Specific with the Instructions
    • Provide Support and Resources
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 11
    After the Session (II)
    • Focus on the Future
    • Measuring Results
    • Was the Action Plan Followed?
    • If Improvement is Not Seen, Then What?
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 12
    Wrapping Up
    • Words from the Wise
    • Parking Lot
    • Lessons Learned
    • Completion of Action Plans and Evaluations
     

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
  • Public Class Dates for Delivering Constructive Criticism Training Course

    Details:

    • Time: 9:00 AM - 4:30 PM
    • Small classes, average 5 people, max 16
    • Lunch and refreshments included
    • Pay on Invoice or by Credit Card

    Questions:

    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    When you book a Public Class with PD Training you can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Transfer policy

    100% Transfer Policy

    If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
    Location Date 1 Date 2 Date 3 Date 4
    Sydney
    Level 1, 111 Harrington Street Sydney NSW 2000
    Oct 2
    1 day course
    $660.00
    Click to book
    Filling fast
    Nov 30
    1 day course
    $660.00
    Click to book
    Filling fast
    Jan 8
    1 day course
    $660.00
    Click to book
    Filling fast
    Mar 20
    1 day course
    $660.00
    Click to book
    Filling fast
    Melbourne
    123 Queen Street Melbourne VIC 3000
    Oct 2
    1 day course
    $660.00
    Click to book
    Filling fast
    Nov 30
    1 day course
    $660.00
    Click to book
    Filling fast
    Jan 8
    1 day course
    $660.00
    Click to book
    Filling fast
    Mar 20
    1 day course
    $660.00
    Click to book
    Filling fast
    Brisbane
    Level 2, 21 Mary Street Brisbane QLD 4000
    Oct 2
    1 day course
    $660.00
    Click to book
    Filling fast
    Nov 30
    1 day course
    $660.00
    Click to book
    Filling fast
    Jan 8
    1 day course
    $660.00
    Click to book
    Filling fast
    Mar 20
    1 day course
    $660.00
    Click to book
    Filling fast
    Perth
    Level 1, 863 Hay Street Perth WA 6000
    Oct 2
    1 day course
    $660.00
    Click to book
    Filling fast
    Nov 30
    1 day course
    $660.00
    Click to book
    Filling fast
    Jan 8
    1 day course
    $660.00
    Click to book
    Filling fast
    Mar 20
    1 day course
    $660.00
    Click to book
    Filling fast
    Adelaide
    19 Young Street Adelaide SA 5000
    Oct 2
    1 day course
    $660.00
    Click to book
    Filling fast
    Nov 30
    1 day course
    $660.00
    Click to book
    Filling fast
    Jan 8
    1 day course
    $660.00
    Click to book
    Filling fast
    Mar 20
    1 day course
    $660.00
    Click to book
    Filling fast
    Canberra
    4 National Circuit Canberra ACT 2600
    Oct 2
    1 day course
    $660.00
    Click to book
    Filling fast
    Nov 30
    1 day course
    $660.00
    Click to book
    Filling fast
    Jan 8
    1 day course
    $660.00
    Click to book
    Filling fast
    Mar 20
    1 day course
    $660.00
    Click to book
    Filling fast
    Parramatta
    Suite 15, Level 2, 103 George Street Parramatta NSW 2150
    Oct 2
    1 day course
    $660.00
    Click to book
    Filling fast
    Nov 30
    1 day course
    $660.00
    Click to book
    Filling fast
    Jan 8
    1 day course
    $660.00
    Click to book
    Filling fast
    Mar 20
    1 day course
    $660.00
    Click to book
    Filling fast
Not exactly what you needed? Try other courses in the Human Resources Courses Category


Delivering Constructive Criticism Training
4.67 out of 5 from 15 responses
 
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