In the new global economy, it is more important than ever to understand how cultural differences affect communication and perception in the workplace. Improving intercultural communication enhances an organisation's success by bringing together varied perspectives and implementing fresh ideas in the organisation.
In this fascinating Managing Workplace Diversity training course you'll be exposed to a number of key skills including understanding how biases and stereotypes affect our judgment, identifying personal baggage that can affect opinions, ways to discourage discrimination, cultural body language, dealing with complaints and choosing a course of action to be taken and much more!
This fun, high-energy professional development training course is available in Brisbane, Sydney, Melbourne, Canberra, Adelaide, Parramatta and Perth.
|Course name||Length||Outline||Next class|
|Coaching and Mentoring Training||1.0 day course||14 December|
|Motivating Employees Training||1.0 day course||View schedule|
|Workplace Diversity Training||1.0 day course||View schedule|
|Foundation Skills for New HR Officers Training||1.0 day course||View schedule|
|Mentoring Training||1.0 day course||View schedule|
|Business Succession Planning||1.0 day course||View schedule|
|Knowledge Management (KM) Training||1.0 day course||14 December|
|Measuring Results from Training||1.0 day course||View schedule|
|Employee Engagement Training||1.0 day course||View schedule|
|Performance Management and Appraisals Training||1.0 day course||View schedule|
|Recruitment and Selection Training||1.0 day course||View schedule|
|Employee Onboarding Training||1.0 day course||View schedule|
|Business Ethics Training||1.0 day course||View schedule|
|Giving Constructive Feedback Training||0.5 day course||1 February|
|Behavioural Interview Techniques Training||0.5 day course||View schedule|
|Job Search, Application and Interview Skills||1.0 day course||View schedule|
|Delivering Constructive Criticism Training||1.0 day course||View schedule|
"Christine was engaging Course very relevant to what I do professionally."
International Automotive Training Institute (IATI)
More happy clients
"My favourite part was the group activities."
Workplace Diversity Training
As the world gets smaller, the workforce becomes more mobile and outsourcing becomes more common. The need to understand diversity and to be able to include cultural diversity as part of the work-place culture is becoming increasingly important.
In Australia, we celebrate our cultural diversity as a country and many organisations are multi-cultural by design. However this diversity can bring with it a series of issues that need to be highlighted and understood, so this course was designed to help organisations create a positive cultural awareness and policy.
See the Live Online tab for the course outline for the live online course
Breaking Down the Barriers
Verbal Communication Skills
Non-Verbal Communication Skills
Coping with Discrimination
Dealing with Diversity Complaints as a Person
Dealing with Diversity Complaints as a Manager
Dealing with Diversity Complaints as an Organisation
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people connecting online, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.