Performance Management and Appraisals Training

Performance Management is a strategic approach to ensuring the efficiency and effectiveness of an organisation. Whether at the organisational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactory manner.

Using practical tools like SMART goal setting, performance reviews and 360 degree feedback, you will be exposed to best practice methods to assure you can implement and manage the performance of your organisation.

This practical and engaging training course is available now throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra and Perth.

Your Learning Outcomes

After completing this course participants will be able to:

  • Define performance management
  • Examine how performance management works & the tools used to make it work
  • Analyse the three phases of performance management
  • Assess the effectiveness of each phase
  • Implement effective goal setting & how to use goal setting as an integral part of performance management
  • Practice giving feedback on performance management
  • Interpret Kolb's Learning Cycle & discuss how to engage adults differently based on their position in the Learning Cycle
  • Gain insight into the impact of effective motivation in the workplace
  • Develop a performance journal & a performance plan
Duration: 1.0 day course Live Online Experts


Performance Management and Appraisals Training Reviews:

"Jess is an amazing listener and managed to keep the directors of the business in control which is a very tough task. Our outcome was so positive and that is testament to Jess."

The Sound Alliance


"Jessica was amazing. Great to see someone who combines the "theatricality" of a great presenter, with the knowledge and brains of a real expert."

-The Sound Alliance


"Everyone really enjoyed the training course, Jessica was great, wasn't like your normal training more relaxed and people participated more - would definitely book her again."

-Alfred Medical Imaging Pty Ltd


"The course gave valuable tips on conducting performance management."

-ARK Health Care


"Learnt some interesting things about the way I deal with my staff and some changes that I will now make in the future!"

"Gina did a great job!! Love her work."

-South Australia Police


"The business specific ideas and alternations were the most helpful."

"Great course and fantastic presenter. Thank you!"

-Australian College Of Midwives


"I appreciated the new focus on "Bullying" and the interest shown on Cultural considerations within the working environment. The entire content relative to staff appraisals, goal setting and objectives was very informative and refreshing."

-Gulf Hydraulics


"However, the trainer was very knowledgeable and made the content interesting. Overall an enjoyable course."

-GTA Consultants


More happy clients

Download Course Outline (PDF)

Performance Management is a strategic approach to ensuring the efficiency and effectiveness of an organisation. Whether at the organisational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactory manner.


Taking into consideration your organisation's goals, both internal and external, sets the stage to apply a performance management approach and put a plan into place. Measurement is a crucial aspect of this type of program to identifying KPI's, job roles and timelines is critical to the success of this type of project.


Course Outline for Performance Management and Appraisals Training

Topic 1
Getting Started
  • Workshop Objectives
Topic 2
The Basics (I)
  • What is Performance Management?
  • How Does Performance Management Work?
  • Tools
  • Case Study
Topic 3
The Basics (II)
  • Three Phase Process
  • Assessments
  • Performance Reviews
  • Case Study
Topic 4
Goal Setting
  • SMART Goal Setting
  • Specific Goals
  • Measurable Goals
  • Attainable Goals
  • Realistic Goals
  • Timely Goals
  • Monitoring Results
  • Case Study
Topic 5
Establishing Performance Goals
  • Strategic Planning
  • Job Analysis
  • Setting Goals
  • Motivation
  • Case Study
Topic 6
360 Degree Feedback
  • What is 360 Degree Feedback?
  • Vs. Traditional Performance Reviews
  • The Components
  • Case Study
Topic 7
Competency Assessments
  • Competency Assessment Defined
  • Implementation
  • Final Destination
  • Case Study
Topic 8
Kolb's Learning Cycle
  • Experience
  • Observation
  • Conceptualisation
  • Experimentation
  • Case Study
Topic 9
  • Key Factors
  • The Motivation Organisation
  • Identifying Personal Motivators
  • Evaluating and Adapting
  • Case Study
Topic 10
The Performance Journal
  • Record Goals and Accomplishments
  • Linking with Your Employees or Managers
  • Implementing a Performance Coach
  • Keeping Track
  • Case Study
Topic 11
Creating a Performance Plan
  • Goals
  • Desired Results
  • Prioritisation
  • Measure
  • Evaluation
  • Case Study
Topic 12
Wrapping Up
  • Words from the Wise
  • Your Notebook

In-House Training - We’ll focus on what matters most to you and tailor to your context

Face-to-Face, Live Online, or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people connecting online, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

PDT Training Management Centre Logo

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year.
  • Or get the $110.00 bundle and save.
Bite Size learning that people love
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