Knowledge Management (KM) Training

This Knowledge Management (KM) training course teaches you how to implement an efficient method of collecting and using the informational assets and intellectual resources of the employees for the purpose of assisting in organisational success. This Knowledge Management course from PD Training teaches you how to create a system that captures knowledge purposefully for incorporation into business strategies, policies and practices at all levels of the organisation.

This course helps construct the knowledge base of the organisation by improving, systematising, retaining and making use of the intellectual resources of its employees. Such intellectual resources are acknowledged as an important competitive edge and a driver of effectiveness for every organisation.

The PD Training Knowledge Management Training Course gives you the ability to develop a knowledge management model, understand the life cycle of information, learn the rationale behind information management and the implementation and customisation of knowledge management systems.

This course is available now throughout Australia, including Brisbane, Sydney,, Melbourne, Adelaide, Canberra and Perth.

Please click on the Group Booking Quote button to receive a free quote for courses delivered at your preferred location.

Your Learning Outcomes

After Completing this Course Participants will Have Learned to:

  • Describe the concepts behind knowledge management (KM)
  • Examine the Do's and Don'ts of successful knowledge management
  • Interpret the knowledge management lifecycle
  • Identify the knowledge management paradigm
  • Learn about the knowledge management models
  • Build a rationale for KM in a company
  • Develop a KM implementation in a company

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

"The class was structured to meet our specific training needs and I felt is was very useful to the staff that attended."

 

"The training far exceeded my expectations. Janeen was exceptional. I would certainly use her services again and would wholeheartedly recommend her as a trainer."

 

"We are considering doing your Pitch Presentation course at some stage in the not too distant future. When we do go ahead with that we would prefer to have Janeen as the trainer."

 

"Fantastic to see that techs who where worried about sales now see it at as a positive relationship with the customer."


-Visy Automation


 

"Troy is a fantastic trainer. Have had him before in FISH training. very inspiring!!"


-Labtek


 

"Troy was amazing. I didn't expect to learn anything new, but came away invigorated and inspired. Today I am using my new tools, and will for the rest of my career.


-Private Course Participant


More happy clients

Plus you’ll also receive:

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Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

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Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Knowledge Management (KM) Training Now

Today’s culture thrives on knowledge. Possessing knowledge gives advantages in making the right decisions or strategies to implement. The Internet distributes knowledge at split-second rates while laptops, tablets and smart phones bring knowledge to our fingertips in an instant. As the old adage says, “knowledge is power.”

 

Organisations have a wealth of knowledge accessible through the people they touch internally (employees) and externally (customers). Organisations that allow knowledge to go unmanaged may be giving their competitors the upper hand in the market. The organisation that is able to capture, store, and retrieve knowledge effectively is then capable of learning as an organisation. A learning organisation is one where employees are empowered to change and develop new methods, thoughts, and strategies that will advance the mission of their organisation.

 

Knowledge Management is the establishment of a system that captures knowledge purposefully for incorporation into business strategies, policies, and practices at all levels of the company. This course will teach participants how to initiate a knowledge management program at work. When it comes to knowledge management, any organisation is able to implement a strategy. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored and dispensed as required.

 

See the Live Online tab for the course outline for the live online course

Course Outline for Knowledge Management (KM) Training

After completing this course, participants will have learned to:

Topic 1

Getting Started

  • Workshop Objectives

Topic 2

Understanding Knowledge Management (KM)

  • What is Knowledge
  • What is Knowledge Management
  • A Brief History
  • Applications in the Workplace

Topic 3

Do's and Don'ts

  • Data, Information and Knowledge
  • The Tacit Mode

Topic 4

The KM Life Cycle

  • Understanding Episodes
  • Acquisition
  • Knowledge
  • Integration

Topic 5

The New KM Paradigm

  • Paradigms of the Past
  • The New Paradigm
  • Implications and Applications
  • The Knowledge Management End Game

Topic 6

KM Models

  • The Nonaka and Takeuchi Model (SECI)
  • Wiig Model
  • Kakabadse Model
  • Boisot Model

Topic 7

Building a KM Rationale

  • Why Rationale is Necessary
  • Building a Business Case
  • Finding Success Stories
  • The Commodisation/Customisation Model

Topic 8

Customising KM Definitions

  • Components of a Knowledge Management Definition
  • Customising the Components
  • Creating a KMBOK

Topic 9

Implementing KM in Your Organisation

  • Gathering Support
  • Identifying Opportunities for Revenue Streams
  • Key Knowledge Management Techniques
  • A Map for Success
  • The No-Budget Scenario

Topic 10

Tips for Success

  • About the Chief Knowledge Officer
  • Knowledge Management Skill Checklist
  • The Knowledge Management Imperative
  • The Hype Curve
  • Barriers and Helpers to Success

Topic 11

Advanced Topics

  • The Knowledge Management Maturity Model
  • Absorptive Capacity
  • Rustiness
  • Process Model Types
 

Topic 12

Wrapping Up

  • Words from the Wise
  • Action Plans and Evaluations

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from 42 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Knowledge Management (KM) Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
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Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

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