Knowledge Management (KM) Training Course

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This Knowledge Management (KM) training course teaches you how to implement an efficient method of collecting and using the informational assets and intellectual resources of the employees for the purpose of assisting in organisational success. This Knowledge Management course from PD Training teaches you how to create a system that captures knowledge purposefully for incorporation into business strategies, policies and practices at all levels of the organisation.

This course helps construct the knowledge base of the organisation by improving, systematising, retaining and making use of the intellectual resources of its employees. Such intellectual resources are acknowledged as an important competitive edge and a driver of effectiveness for every organisation.

The PD Training Knowledge Management Training Course gives you the ability to develop a knowledge management model, understand the life cycle of information, learn the rationale behind information management and the implementation and customisation of knowledge management systems.

This course is available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

Please click on the Public Class tab below to view our Knowledge Management Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Learning Outcomes
Course Outline
In-House
Training
Public Class
  • Learning Outcomes - Knowledge Management (KM) Training Course

    After Completing this Course Participants will Have Learned to:

    • Describe the concepts behind knowledge management (KM)
    • Examine the Do's and Don'ts of successful knowledge management
    • Interpret the knowledge management lifecycle
    • Identify the knowledge management paradigm
    • Learn about the knowledge management models
    • Build a rationale for KM in a company
    • Develop a KM implementation in a company
    Duration: 1 day course



    Reviews

    Knowledge Management (KM) Training Course Reviews:

    "The class was structured to meet our specific training needs and I felt is was very useful to the staff that attended."

     

    "The training far exceeded my expectations. Janeen was exceptional. I would certainly use her services again and would wholeheartedly recommend her as a trainer."

     

    "We are considering doing your Pitch Presentation course at some stage in the not too distant future. When we do go ahead with that we would prefer to have Janeen as the trainer."

     

    "Fantastic to see that techs who where worried about sales now see it at as a positive relationship with the customer."


    -Visy Automation


     

    "Troy is a fantastic trainer. Have had him before in FISH training. very inspiring!!"


    -Labtek


     

    "Troy was amazing. I didn't expect to learn anything new, but came away invigorated and inspired. Today I am using my new tools, and will for the rest of my career.


    -Private Course Participant


    More happy clients




  • Course Outline - Knowledge Management (KM) Training Course

    Download Knowledge Management (KM) Training Course Outline

    Foreword:

    Today’s culture thrives on knowledge. Possessing knowledge gives advantages in making the right decisions or strategies to implement. The Internet distributes knowledge at split-second rates while laptops, tablets and smart phones bring knowledge to our fingertips in an instant. As the old adage says, “knowledge is power.”

     

    Organisations have a wealth of knowledge accessible through the people they touch internally (employees) and externally (customers). Organisations that allow knowledge to go unmanaged may be giving their competitors the upper hand in the market. The organisation that is able to capture, store, and retrieve knowledge effectively is then capable of learning as an organisation. A learning organisation is one where employees are empowered to change and develop new methods, thoughts, and strategies that will advance the mission of their organisation.

     

    Knowledge Management is the establishment of a system that captures knowledge purposefully for incorporation into business strategies, policies, and practices at all levels of the company. This course will teach participants how to initiate a knowledge management program at work. When it comes to knowledge management, any organisation is able to implement a strategy. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored and dispensed as required.

     

    Knowledge Management (KM) Training Course - Lesson 1
    Getting Started
    • Workshop Objectives
    Knowledge Management (KM) Training Course - Lesson 2
    Understanding Knowledge Management (KM)
    • What is Knowledge
    • What is Knowledge Management
    • A Brief History
    • Applications in the Workplace
    Knowledge Management (KM) Training Course - Lesson 3
    Do's and Don'ts
    • Data, Information and Knowledge
    • The Tacit Mode
    Knowledge Management (KM) Training Course - Lesson 4
    The KM Life Cycle
    • Understanding Episodes
    • Acquisition
    • Knowledge
    • Integration
    Knowledge Management (KM) Training Course - Lesson 5
    The New KM Paradigm
    • Paradigms of the Past
    • The New Paradigm
    • Implications and Applications
    • The Knowledge Management End Game
    Knowledge Management (KM) Training Course - Lesson 6
    KM Models
    • The Nonaka and Takeuchi Model (SECI)
    • Wiig Model
    • Kakabadse Model
    • Boisot Model
    Knowledge Management (KM) Training Course - Lesson 7
    Building a KM Rationale
    • Why Rationale is Necessary
    • Building a Business Case
    • Finding Success Stories
    • The Commodisation/Customisation Model
    Knowledge Management (KM) Training Course - Lesson 8
    Customising KM Definitions
    • Components of a Knowledge Management Definition
    • Customising the Components
    • Creating a KMBOK
    Knowledge Management (KM) Training Course - Lesson 9
    Implementing KM in Your Organisation
    • Gathering Support
    • Identifying Opportunities for Revenue Streams
    • Key Knowledge Management Techniques
    • A Map for Success
    • The No-Budget Scenario
    Knowledge Management (KM) Training Course - Lesson 10
    Tips for Success
    • About the Chief Knowledge Officer
    • Knowledge Management Skill Checklist
    • The Knowledge Management Imperative
    • The Hype Curve
    • Barriers and Helpers to Success
    Knowledge Management (KM) Training Course - Lesson 11
    Advanced Topics
    • The Knowledge Management Maturity Model
    • Absorptive Capacity
    • Rustiness
    • Process Model Types
     
    Knowledge Management (KM) Training Course - Lesson 12
    Wrapping Up
    • Words from the Wise
    • Action Plans and Evaluations

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
  • Public Class Dates for Knowledge Management (KM) Training Course

    Details:

    • Time: 9:00 AM - 4:30 PM
    • Small classes, average 5 people, max 16
    • Lunch and refreshments included
    • Pay on Invoice or by Credit Card

    Questions:

    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)
    Location Date 1 Date 2 Date 3 Date 4
    Sydney
    Level 1, 111 Harrington Street Sydney NSW 2000
    Jun 12
    1 day course
    $726.00
    Click to book
    Missed out
    Aug 21
    1 day course
    $726.00
    Click to book
    Filling fast
    Oct 14
    1 day course
    $726.00
    Click to book
    Filling fast
    Nov 26
    1 day course
    $726.00
    Click to book
    Filling fast
    Melbourne
    123 Queen Street Melbourne VIC 3000
    Jun 12
    1 day course
    $726.00
    Click to book
    Missed out
    Aug 21
    1 day course
    $726.00
    Click to book
    Filling fast
    Oct 14
    1 day course
    $726.00
    Click to book
    Filling fast
    Nov 26
    1 day course
    $726.00
    Click to book
    Filling fast
    Brisbane
    Level 2, 21 Mary Street Brisbane QLD 4000
    Jun 12
    1 day course
    $726.00
    Click to book
    Missed out
    Aug 21
    1 day course
    $726.00
    Click to book
    Filling fast
    Oct 14
    1 day course
    $726.00
    Click to book
    Filling fast
    Nov 26
    1 day course
    $726.00
    Click to book
    Filling fast
    Perth
    Level 1, 863 Hay Street Perth WA 6000
    Jun 12
    1 day course
    $726.00
    Click to book
    Missed out
    Aug 21
    1 day course
    $726.00
    Click to book
    Filling fast
    Oct 14
    1 day course
    $726.00
    Click to book
    Filling fast
    Nov 26
    1 day course
    $726.00
    Click to book
    Filling fast
    Adelaide
    19 Young Street Adelaide SA 5000
    Jun 12
    1 day course
    $726.00
    Click to book
    Missed out
    Aug 21
    1 day course
    $726.00
    Click to book
    Filling fast
    Oct 14
    1 day course
    $726.00
    Click to book
    Filling fast
    Nov 26
    1 day course
    $726.00
    Click to book
    Filling fast
    Canberra
    4 National Circuit Canberra ACT 2600
    Jun 12
    1 day course
    $726.00
    Click to book
    Last chance!
    Aug 23
    1 day course
    $726.00
    Click to book
    Last chance!
    Oct 8
    1 day course
    $726.00
    Click to book
    Filling fast
    Nov 19
    1 day course
    $726.00
    Click to book
    Filling fast

    When you book a Public Class with PD Training you can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Transfer policy

    100% Transfer Policy

    If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
Not exactly what you needed? Try other courses in the Human Resources Courses Category


Knowledge Management (KM) Training
4.29 out of 5 from 24 responses
 
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