Having effective communication skills is a must in any position, in any business. The ability to navigate through dealings with clients and colleagues across cultural lines opens doors in the business world.
In this interactive workshop, participants will learn the secrets of communicating across cultures including building personal credibility, improving listening skills, reading non-verbal cues, participating in business meetings, positioning your company, giving feedback, negotiating, resolving problems and more.
Combining short lectures, case studies, role-plays and group discussion, this course will provide participants with strategies to communicate and conduct business effectively across cultures.
|Course name||Length||Outline||Next class|
|Active Listening Training Course||0.5 day course||May 1|
|Body Language Training Course||1 day course||May 1|
|Business Etiquette Training Course||1 day course||May 17|
|Business Process Management Training Course||2 day course|
|Business Writing Essentials Training Course||1 day course||May 31|
|Business Writing for the Modern Workplace||1 day course||May 8|
|Communication Skills Training Course||1 day course||Apr 30|
|Conflict Resolution Training Course||1 day course||May 10|
|Creative Problem Solving Training Course||1 day course||May 10|
|Delivering Constructive Criticism Training Course||1 day course||May 24|
|Email Etiquette Training Course||1 day course||May 6|
|Emotional Intelligence (EQ) Training Course||1 day course||May 9|
|Inter-Cultural Communication Skills||1 day course|
|Leading Diversity and Inclusion||1 day course|
|Managing Difficult Conversations||1 day course||Jun 4|
|Meeting Management Training Course||1 day course|
|Minute-Taking Training Course||1 day course||May 7|
|Negotiation Training Course||1 day course||Apr 23|
|Professional Telephone Skills Training Course||1 day course||Apr 23|
|Public Speaking Training Course||1 day course||May 28|
|Team Communication Course||0.5 day course||Apr 30|
|Think on Your Feet® (2-days) Training Course||2 day course|
|Writing Winning Proposals Training Course||1 day course|
By the end of this training, participants will have learned how to:
"James' professionalism and warmth in the lead up to organising the event, and his skills in engagement with the group were exceptional. He is one of those rare people whose skills are their passion, and who leave a lasting impact on those with whom he confers."
"James' workshop was detailed yet to the point, covered all essential areas and knowledge in a creative and engaging way. Feedback at the end of the workshop saw James obtain an exceptional rating of 4.9 (average out of all attendees) out of 5. I would highly recommend James as a facilitator for corporate workshops and/or training."
-Matthew Garratt, Owner, Get Zouing
"Jame's professionalism and warmth in the lead up to organising the event, and his skills in engagement with the group were exceptional. He is one of those rare people whose skills are their passion, and who leave a lasting impact on those with whom he confers. I would highly recommend James as a skillful and engaging presenter on high-level communication."
-Alycia Moore, Industrial Chemist, Transpacific Industries
"James was an amazing trainer. He made sure to engage with everyone in the group and it appeared as though he was able to adjust his course on the fly to meet the demands of the group. I found his experiences to be extremely relevant to the learning material. I enjoyed our session yesterday and would recommend everyone go through something similar."
-Transpacific Industries Pty Ltd
"I found the course very interesting, and feel that providing us with the actual course screen shots as shown during the course would be very helpfull as a review option...otherwise, very well received and well presented."
-Transpacific Industries Pty Ltd
"This was much better than I though that it might be. James really got the group involved in the topic and structured the day well."
"The PD & James were excellent. The course was well structured;interesting & engaging activities really enjoyed it!"
-Challenger Institute of Technology
More happy clients
Suitable for all employees—particularly executives working with international clients or business partners, and anyone who is a member of a culturally diverse team
Inter-Cultural Communication Skills - Lesson 1
Inter-Cultural Communication Skills - Lesson 2
Inter-Cultural Communication Skills - Lesson 3
Inter-Cultural Communication Skills - Lesson 4
Understanding Other Cultures
Inter-Cultural Communication Skills - Lesson 5
Inter-cultural Business Strategies
In-House training benefits:
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
1/2 Price Coaching
We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.
org' ment vt. sounds like augment
1. to make greater;
2. to increase impact
Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.
The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.×