Inter-Cultural Communication Skills
Having effective communication skills is a must in any position, in any business. The ability to navigate through dealings with clients and colleagues across cultural lines opens doors in the business world.
In this interactive workshop, participants will learn the secrets of communicating across cultures including building personal credibility, improving listening skills, reading non-verbal cues, participating in business meetings, positioning your company, giving feedback, negotiating, resolving problems and more.
Combining short lectures, case studies, role-plays and group discussion, this course will provide participants with strategies to communicate and conduct business effectively across cultures.
By the end of this training, participants will have learned how to:
"James' professionalism and warmth in the lead up to organising the event, and his skills in engagement with the group were exceptional. He is one of those rare people whose skills are their passion, and who leave a lasting impact on those with whom he confers."
"James' workshop was detailed yet to the point, covered all essential areas and knowledge in a creative and engaging way. Feedback at the end of the workshop saw James obtain an exceptional rating of 4.9 (average out of all attendees) out of 5. I would highly recommend James as a facilitator for corporate workshops and/or training."
-Matthew Garratt, Owner, Get Zouing
"Jame's professionalism and warmth in the lead up to organising the event, and his skills in engagement with the group were exceptional. He is one of those rare people whose skills are their passion, and who leave a lasting impact on those with whom he confers. I would highly recommend James as a skillful and engaging presenter on high-level communication."
-Alycia Moore, Industrial Chemist, Transpacific Industries
"James was an amazing trainer. He made sure to engage with everyone in the group and it appeared as though he was able to adjust his course on the fly to meet the demands of the group. I found his experiences to be extremely relevant to the learning material. I enjoyed our session yesterday and would recommend everyone go through something similar."
-Transpacific Industries Pty Ltd
"I found the course very interesting, and feel that providing us with the actual course screen shots as shown during the course would be very helpfull as a review option...otherwise, very well received and well presented."
-Transpacific Industries Pty Ltd
"This was much better than I though that it might be. James really got the group involved in the topic and structured the day well."
"The PD & James were excellent. The course was well structured;interesting & engaging activities really enjoyed it!"
-Challenger Institute of Technology
More happy clients
Suitable for all employees—particularly executives working with international clients or business partners, and anyone who is a member of a culturally diverse team
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Topic 1
Introduction
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Topic 2
Cultural Self-awareness
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Topic 3
Inter-cultural Communication
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Topic 4
Understanding Other Cultures
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Topic 5
Inter-cultural Business Strategies
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When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people connecting online, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
At your workplace
In our Training Rooms
In our Online Training Room
