Inter-Cultural Communication Skills Training

Having effective communication skills is a must in any position, in any business. The ability to navigate through dealings with clients and colleagues across cultural lines opens doors in the business world.

In this interactive workshop, participants will learn the secrets of communicating across cultures including building personal credibility, improving listening skills, reading non-verbal cues, participating in business meetings, positioning your company, giving feedback, negotiating, resolving problems and more.

Combining short lectures, case studies, role-plays and group discussion, this course will provide participants with strategies to communicate and conduct business effectively across cultures.

Your Learning Outcomes

By the end of this training, participants will have learned how to:

  • Examine the differences between cultures
  • Identify methods of communicating effectively and appropriately with people from different cultures
  • Identify methods of cultivating trust and building business relationships
  • Describe cultural differences in business protocol
  • Identify methods for creating high-performing, cross-cultural teams
  • Describe strategies for conducting successful multicultural negotiations
  • Explore ways of effectively resolving conflict in other cultures

4.9/5

from 62 responses
Download PDF Outline Duration: 1.0 Days
Training courses for Business Communication
Course name Length Outline Next class
Active Listening Training - The secret of great communicators! 0.5 day course View schedule
Business Etiquette Training 1.0 day course View schedule
Communication Skills Training 1.0 day course November 8
Conflict Resolution Training 1.0 day course October 31
Creative Problem Solving Training 1.0 day course November 14
Email Etiquette Training 1.0 day course December 20
Meeting Management Training 1.0 day course View schedule
Negotiation Training 1.0 day course November 29
Presentation Skills Training 2.0 day course October 22
Professional Telephone Skills 1.0 day course November 27
Public Speaking Training Course 1.0 day course October 22
Emotional Intelligence (EQ) Training 1.0 day course October 10
Writing Winning Proposals Training 1.0 day course View schedule
Body Language Training 1.0 day course November 8
Minute-Taking Training 1.0 day course October 11
Managing Difficult Conversations Training 1.0 day course View schedule
Team Communication Training 0.5 day course View schedule
Delivering Constructive Criticism Training 1.0 day course View schedule
Business Process Management 2.0 day course View schedule
Inter-Cultural Communication Skills Training 1.0 day course View schedule
Leading Diversity and Inclusion 1.0 day course View schedule
Business Writing for the Digital Era 1.0 day course View schedule
Business Writing Essentials for the Modern Workplace 1.0 day course December 6
Email Etiquette Training - 3hours 0.5 day course December 20
Body Language Training - 3hours 0.5 day course November 8
Active Listening Training - The secret of great communicators! - 3 hours 0.5 day course October 22
High-Stakes Conversations 1.0 day course November 7
High-Stakes Conversations - 3hours 0.5 day course View schedule
Challenger Safety 1.0 day course View schedule

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

"James' professionalism and warmth in the lead up to organising the event, and his skills in engagement with the group were exceptional. He is one of those rare people whose skills are their passion, and who leave a lasting impact on those with whom he confers."



"James' workshop was detailed yet to the point, covered all essential areas and knowledge in a creative and engaging way. Feedback at the end of the workshop saw James obtain an exceptional rating of 4.9 (average out of all attendees) out of 5. I would highly recommend James as a facilitator for corporate workshops and/or training."


-Matthew Garratt, Owner, Get Zouing



"Jame's professionalism and warmth in the lead up to organising the event, and his skills in engagement with the group were exceptional. He is one of those rare people whose skills are their passion, and who leave a lasting impact on those with whom he confers. I would highly recommend James as a skillful and engaging presenter on high-level communication."


-Alycia Moore, Industrial Chemist, Transpacific Industries



"James was an amazing trainer. He made sure to engage with everyone in the group and it appeared as though he was able to adjust his course on the fly to meet the demands of the group. I found his experiences to be extremely relevant to the learning material. I enjoyed our session yesterday and would recommend everyone go through something similar."


-Transpacific Industries Pty Ltd



"I found the course very interesting, and feel that providing us with the actual course screen shots as shown during the course would be very helpfull as a review option...otherwise, very well received and well presented."


-Transpacific Industries Pty Ltd



"This was much better than I though that it might be. James really got the group involved in the topic and structured the day well."


"The PD & James were excellent. The course was well structured;interesting & engaging activities really enjoyed it!"


-Challenger Institute of Technology


More happy clients

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Inter-Cultural Communication Skills Training Now

Suitable for all employees—particularly executives working with international clients or business partners, and anyone who is a member of a culturally diverse team

 

Course Outline for Inter-Cultural Communication Skills Training

After completing this course, participants will have learned to:

Topic 1

Introduction

  • Importance of global thinking in today’s business environment
  • What is inter-cultural intelligence?

Topic 2

Cultural Self-awareness

  • Patterns, perception and reality
  • Personality attributes or cultural behaviour?
  • Using the Leading Dimensions Profile to assess personality characteristics
  • Profile of a cultural critic versus a cultural learner
  • Developing inter-cultural intelligence

Topic 3

Inter-cultural Communication

  • Defining culture: cultural practices, attitudes, cultural norms and values, and cultural beliefs
  • Inter-cultural intelligence and emotional intelligence
  • Using emotional intelligence to increase awareness of ourselves and others in communication
  • Being an attentive listener
  • Registering non-verbal cues
  • Communicating with non-native English speakers

Topic 4

Understanding Other Cultures

  • Understanding cultural drivers, motivators and de-motivators using Three Colours of Worldview
  • Understanding your own cultural beliefs using the Three Colours of Worldview assessment
  • Analysing people, groups, systems and the environment through the 12 Dimensions of Culture
    • How we communicate
    • How we see ourselves
    • How we form relationships
    • Our preference for formal/informal
    • How we express our feelings
    • How we see the future
    • How we invest for growth
    • How we make decisions
    • How we plan our time
    • How we include others
    • How we view status and position
    • How we see our destiny

Topic 5

Inter-cultural Business Strategies

  • Building trust and relationships
  • Leading culturally diverse teams
  • Business meetings
  •  Positioning your company
  • Inter-cultural negotiation and problem solving

4.9/5

from 62 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Inter-Cultural Communication Skills Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

Not exactly what you needed? Try other courses in the Business Communication Courses Category