The PD Training Negotiation Skills Training Course provides you with practical negotiation techniques that you can use in many contexts and situations. Our negotiation training course is run more like a workshop where you are taught the theory, then break out and work in pairs or small teams to practice the negotiation skills that are relevant to your needs.

In this Negotiation Skills Training course you will learn the theory and get the opportunity to apply it to scenarios that suit your specific needs. Learn key skills like how to lay the groundwork for a successful negotiation outcome, choosing preferred locations, identifying the key points you're willing to concede and when to walk away from the bargaining table.

This hands-on Negotiation Skills Training Course is available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

Please click on the Public Class tab below to view our Negotiation Skills Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Negotiation Training Course

Your Learning Outcomes
Negotiation Training Course

By the end of this training session, participants will be able to:
 
  • Understand different negotiation styles and when to apply them
  • Understand the dominant negotiation strategies of competition and collaboration
  • Apply the principles of BATNA and ZOPA when preparing to negotiate
  • Apply the negotiation process and understand the basis of ‘principled’ negotiation
  • Discover the difference between interests and positions
  • Explore the concept of mutual gain
  • Know how to bargain and close a negotiation
  • Understand challenges in negotiation and how to overcome them
  • Apply tips when negotiating by phone or email
  • Understand the principles of ethical negotiation
Duration: 1.0 day course



Reviews

Negotiation Training Course Reviews:

"The Presenter (Jo) captivated the audience and maintained our attention throughout the entire course.  Should I do another course I hope Jo will be presenting that course.  Thank you JO!"

Department of Commerce

 

"The trainer is excellent. I would like to learn more about the negotiation style due to different personality but it was not possible given the training was only one day."

-The Kraft Heinz Company

 

"It was great to have the trainer use examples from his own life, as well as always finding a way to relate it to something we would be exposed to internally in our every day work life. The practical exercises were great."


"I think the interactive components and practical work were great. We hardly touched the work books which seemed unusual but was perhaps good as we can look at them anytime. It may be useful to reinforce to the group that there is a lot of valuable information in the books and encourage participants to look at them in their own time. Derrick was clearly passionate and interested in the subject matter he was teaching!"


"It was very interactive which meant we were engaged all day. I found it useful as it was a good refresher for me, plus it made me understand what kind of negotiator I am and where my weaknesses and strengths are."


-Terry White Management Pty Ltd


 

 

"I enjoyed the course and have already started to implement some techniques.The course mainly focused on the selling side of negotiations(i do the purchasing) but I learnt quite a bit from their side...Overall quite helpful,thanks..."


-Kewco Products


 

"Enjoyed the course. While it was a topic we use every day in our role, it was good to learn some more about how the process works and how we can better use peoples traits to tailor our approach when dealing with them."


-Origin Organisational Capability - Upstream


 

"Our trainer was very knowledgeable and interactive - would definitely recommend to others in the work place."


-Winning Appliances
 

 

"The course is beneficial in all aspects to a role when you are in an environment to negotiate outcomes. Although most of the information I had learnt on the job over the years, there were some definite points that were new. It is always good to also refresh what you already know."

"Interesting discussions, laid back feel, useful content, good presentation of ideas."

 

Work Management Solutions

 



IGA Metcash logo
Was a lot of fun! Not just a training course but interaction was good.

-Metcash/IGA


IGA Metcash logo
The course included other ways of reading the different personalities in people and negotiating with the relevant personalities types I found most useful.

-Metcash/IGA


IGA Metcash logo
It was great that Suzanne engaged the audience all day without PowerPoint. Suzanne's delivery, knowledge communication and personality shone through and it was a pleasure to learn with such a competent, professional trainer.

-Metcash/IGA


Geofabrics logo
Troy really knew his stuff, and made the training fun and enjoyable. I always dread these things, but I had a great time, and learnt things too!

-Geofabrics (formerly Maccaferri Australia)


Sportscover logo
Scott was a great facilitator, I have a short attention span and was expecting to drift off during an all day session, however Scott's style and enthusiasm kept me engaged the whole day!

-Sportscover


Australian Sports Commission logo
Trainer was fantastic. The use of no PowerPoint was fantastic!

-Australian Sports Commission


Australian Sports Commission logo
Andrew was a great, knowledgeable presenter and the course highlighted to me some of the strategies I can implement in the future, instead of avoiding the conversations! Really enjoyed the course. Thank you.

-Australian Sports Commission


Australian Sports Commission logo
I thought the fact that we didn't have to refer to PowerPoint slides was a huge benefit! This was able to engage us in discussion throughout the day. The trainer (Andrew) did a fantastic job of facilitating the session.

-Australian Sports Commission


Coal Services logo
This was one of the most engaging development sessions I've attended in some time. Thank you for providing a relevant, useful and engaging day.

-Coal Services Pty Ltd


Cisco logo
Overall, the course material and presentation was really excellent and very useful. I am really keen to use the information I learnt when communicating with my customer.

-Cisco Systems Australia Pty Limited


Cisco logo
It was great to relate the course content with latest physiological research.

-Cisco Systems Australia Pty Limited


Queensland Rail logo
Anne was very good and had excellent knowledge on content and real life examples. Would recommend this course for most employees.

-Queensland Rail


Queensland Rail logo
Most useful part was the interactive nature of the course along with some great pieces of information that I will use.

-Queensland Rail


Queensland Rail logo
The course was delivered in passionate manner. The facilitator Ann, made the course enjoyable and interactive, one of the better courses that I have attended.

-Queensland Rail


Meales Concrete logo
I really enjoyed the trainer and atmosphere in which the learning environment was so open and friendly. Thank you for the consideration for my personal needs. Definitely will recommend and hope to attend more courses in the future.

-Meales Concrete Pumping


Gen-I logo
The trainer (Jack) was an excellent teacher who made the course relevant to our needs. I also liked how we would use challenging questions to help us really think about certain situations and how these skills can be useful for us.

-Gen-I (AAPT)


Junkee Media logo
It was a really great day, cannot speak highly enough of the trainer and her energy/enthusiasm. It made what could have been very dry subject matter a lot more interesting.

-Junkee Media (formerly The Sound Alliance)


Freshcare logo
Anne was a fantastic trainer. The training course was small and interactive. A great training course.

-Freshcare Ltd


Wridgeways Moving logo
Great course, trainer made the course. Very interesting and informative. There will be a number of others from my work who will also book for January 2013.

-Wridgways Relocation Services


More happy clients



Course Outline
Negotiation Training Course

Download Negotiation Training Course Outline

Foreword:

By completing the PD Training Negotiation Skills Course you will acquire the confidence you need to resolve points of difference, gain the advantage in the outcome of a discussion, produce an agreement upon courses of action or bargain for individual or collective advantage. Negotiation is a process which can lead to positive outcomes and develop relationships, but it does require training and practice to perfect.

 

This highly interactive, learner-focused Negotiation Skills Training Course will arm you and your team with winning negotiation skills and tactics, so you feel better prepared, more confident and have greater control during the negotiation process.


Negotiation Training Course - Lesson 1
The Who, When And How Of Negotiation
  • What we mean by negotiation
  • Negotiation Styles
  • Dominant Negotiating Strategies
  • Your Personal Style
  • Reflection
Negotiation Training Course - Lesson 2
Preparing To Negotiate
  • Know your BATNA
  • The Zone of Possible Agreement (ZOPA)
  • The Importance of Authority
  • Reflection
Negotiation Training Course - Lesson 3
Becoming A Principled Negotiator
  • Introductions
  • Separate people from the problem
  • Interests vs Positions
  • Mutual Gain – growing the pie
  • Objective criteria
  • Reflection
Negotiation Training Course - Lesson 4
Bargaining and Closing
  • Distributive and Integrative Bargaining
  • Negotiation Tactics
  • Making Concessions
  • Agreement Finalisation
  • Reflection
Negotiation Training Course - Lesson 5
Challenges
  • Power in Negotiation
  • Integrity - The Ethics Test
  • Reflection
Negotiation Training Course - Lesson 6
If We Can’t Meet Can We Still Negotiate?
  • Telephone Negotiation
  • Email Negotiation
  • Reflection
Negotiation Training Course - Lesson 7
Reflections
  • Create an Action Plan
  • Accountability = Action

In-House Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Negotiation Training Course

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)
  • Live online interactive session with an expert trainer

Questions:

Live Online Money

$100 Discount!

Every Live Online Class Booking Entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18-months)

Instructor Led

Looking for a full-day course in a physical room? Check the calendars in Aus and NZ

Online Course Date 1 Date 2 Date 3 Date 4
Negotiation Training - Online Instructor-led 3hours
Time: 9:00 AM - 12:00 PM AEST
April 23
$495.00
Filling fast
May 5
$495.00
Filling fast
May 15
$495.00
Filling fast
June 1
$495.00
Filling fast

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Public Class Dates for
Negotiation Training Course

Details:

  • Time: 09:00 AM - 04:30 PM
  • Small classes, average 5 people, max 16
  • Lunch and refreshments included
  • Pay on Invoice or by Credit Card

Questions:

  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)

UNLIMITED TRAINING FOR AN
ENTIRE YEAR FOR LESS THAN THE
COST OF 3 DAYS OF TRAINING

learn more

Location Date 1 Date 2 Date 3 Date 4
Brisbane
PD Training Pty Ltd, Level 2, 21 Mary Street Brisbane QLD 4000
May 15
1.0 day course
$726.00
Filling fast
June 24
1.0 day course
$726.00
Filling fast
July 31
1.0 day course
$726.00
Filling fast
August 26
1.0 day course
$726.00
Filling fast
Sydney
Karstens Conference Centre, Canada House, Level 1, 111 Harrington Street Sydney NSW 2000
May 15
1.0 day course
$726.00
Filling fast
June 24
1.0 day course
$726.00
Filling fast
July 31
1.0 day course
$726.00
Filling fast
August 26
1.0 day course
$726.00
Filling fast
Melbourne
Karstens Conference Centre, 123 Queen Street Melbourne VIC 3000
May 15
1.0 day course
$726.00
Filling fast
June 24
1.0 day course
$726.00
Filling fast
July 31
1.0 day course
$726.00
Filling fast
August 26
1.0 day course
$726.00
Filling fast
Canberra
Wizard Corporate Training, 15 Moore St Canberra ACT 2601
May 15
1.0 day course
$726.00
Filling fast
June 24
1.0 day course
$726.00
Filling fast
July 31
1.0 day course
$726.00
Filling fast
August 26
1.0 day course
$726.00
Filling fast
Adelaide
International Visualisation Centre, 19 Young Street Adelaide SA 5000
May 15
1.0 day course
$726.00
Filling fast
June 24
1.0 day course
$726.00
Filling fast
July 31
1.0 day course
$726.00
Filling fast
August 26
1.0 day course
$726.00
Filling fast
Perth
Karstens Conference Centre, Level 1, 111 St. Georges Terrace Perth WA 6000
May 15
1.0 day course
$726.00
Filling fast
June 24
1.0 day course
$726.00
Filling fast
July 31
1.0 day course
$726.00
Filling fast
August 26
1.0 day course
$726.00
Filling fast

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Not exactly what you needed? Try other courses in the Management and Supervision Courses Category


Negotiation Training
4.48 out of 5 from 338 responses
 
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