The PD Training Negotiation Skills Training Course provides you with practical negotiation techniques that you can use in many contexts and situations. Our negotiation training course is run more like a workshop where you are taught the theory, then break out and work in pairs or small teams to practice the negotiation skills that are relevant to your needs.

In this Negotiation Skills Training course you will learn the theory and get the opportunity to apply it to scenarios that suit your specific needs. Learn key skills like how to lay the groundwork for a successful negotiation outcome, choosing preferred locations, identifying the key points you're willing to concede and when to walk away from the bargaining table.

This hands-on Negotiation Skills Training Course is available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

Please click on the Public Class tab below to view our Negotiation Skills Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Negotiation Training Course
PD Training Negotiation training is designed to help you in all situations - from negotiating with colleagues, bosses to dealing with suppliers. Here one of our expert retail negotiators is featured helping on "A Current Affair"

Your Learning Outcomes
Negotiation Training Course

By the end of this training session, participants will be able to:
 
  • Understand different negotiation styles and when to apply them
  • Understand the dominant negotiation strategies of competition and collaboration
  • Apply the principles of BATNA and ZOPA when preparing to negotiate
  • Apply the negotiation process and understand the basis of ‘principled’ negotiation
  • Discover the difference between interests and positions
  • Explore the concept of mutual gain
  • Know how to bargain and close a negotiation
  • Understand challenges in negotiation and how to overcome them
  • Apply tips when negotiating by phone or email
  • Understand the principles of ethical negotiation
Duration: 1.0 day course

Your giving outcomes
every time you book with us we give
to someone in need for you




Reviews

Negotiation Training Course Reviews:

"The Presenter (Jo) captivated the audience and maintained our attention throughout the entire course.  Should I do another course I hope Jo will be presenting that course.  Thank you JO!"

Department of Commerce

 

"The trainer is excellent. I would like to learn more about the negotiation style due to different personality but it was not possible given the training was only one day."

-The Kraft Heinz Company

 

"It was great to have the trainer use examples from his own life, as well as always finding a way to relate it to something we would be exposed to internally in our every day work life. The practical exercises were great."


"I think the interactive components and practical work were great. We hardly touched the work books which seemed unusual but was perhaps good as we can look at them anytime. It may be useful to reinforce to the group that there is a lot of valuable information in the books and encourage participants to look at them in their own time. Derrick was clearly passionate and interested in the subject matter he was teaching!"


"It was very interactive which meant we were engaged all day. I found it useful as it was a good refresher for me, plus it made me understand what kind of negotiator I am and where my weaknesses and strengths are."


-Terry White Management Pty Ltd


 

 

"I enjoyed the course and have already started to implement some techniques.The course mainly focused on the selling side of negotiations(i do the purchasing) but I learnt quite a bit from their side...Overall quite helpful,thanks..."


-Kewco Products


 

"Enjoyed the course. While it was a topic we use every day in our role, it was good to learn some more about how the process works and how we can better use peoples traits to tailor our approach when dealing with them."


-Origin Organisational Capability - Upstream


 

"Our trainer was very knowledgeable and interactive - would definitely recommend to others in the work place."


-Winning Appliances
 

 

"The course is beneficial in all aspects to a role when you are in an environment to negotiate outcomes. Although most of the information I had learnt on the job over the years, there were some definite points that were new. It is always good to also refresh what you already know."

"Interesting discussions, laid back feel, useful content, good presentation of ideas."

 

Work Management Solutions

 



IGA Metcash logo
Was a lot of fun! Not just a training course but interaction was good.

-Metcash/IGA


IGA Metcash logo
The course included other ways of reading the different personalities in people and negotiating with the relevant personalities types I found most useful.

-Metcash/IGA


IGA Metcash logo
It was great that Suzanne engaged the audience all day without PowerPoint. Suzanne's delivery, knowledge communication and personality shone through and it was a pleasure to learn with such a competent, professional trainer.

-Metcash/IGA


Geofabrics logo
Troy really knew his stuff, and made the training fun and enjoyable. I always dread these things, but I had a great time, and learnt things too!

-Geofabrics (formerly Maccaferri Australia)


Sportscover logo
Scott was a great facilitator, I have a short attention span and was expecting to drift off during an all day session, however Scott's style and enthusiasm kept me engaged the whole day!

-Sportscover


Australian Sports Commission logo
Trainer was fantastic. The use of no PowerPoint was fantastic!

-Australian Sports Commission


Australian Sports Commission logo
Andrew was a great, knowledgeable presenter and the course highlighted to me some of the strategies I can implement in the future, instead of avoiding the conversations! Really enjoyed the course. Thank you.

-Australian Sports Commission


Australian Sports Commission logo
I thought the fact that we didn't have to refer to PowerPoint slides was a huge benefit! This was able to engage us in discussion throughout the day. The trainer (Andrew) did a fantastic job of facilitating the session.

-Australian Sports Commission


Coal Services logo
This was one of the most engaging development sessions I've attended in some time. Thank you for providing a relevant, useful and engaging day.

-Coal Services Pty Ltd


Cisco logo
Overall, the course material and presentation was really excellent and very useful. I am really keen to use the information I learnt when communicating with my customer.

-Cisco Systems Australia Pty Limited


Cisco logo
It was great to relate the course content with latest physiological research.

-Cisco Systems Australia Pty Limited


Queensland Rail logo
Anne was very good and had excellent knowledge on content and real life examples. Would recommend this course for most employees.

-Queensland Rail


Queensland Rail logo
Most useful part was the interactive nature of the course along with some great pieces of information that I will use.

-Queensland Rail


Queensland Rail logo
The course was delivered in passionate manner. The facilitator Ann, made the course enjoyable and interactive, one of the better courses that I have attended.

-Queensland Rail


Meales Concrete logo
I really enjoyed the trainer and atmosphere in which the learning environment was so open and friendly. Thank you for the consideration for my personal needs. Definitely will recommend and hope to attend more courses in the future.

-Meales Concrete Pumping


Gen-I logo
The trainer (Jack) was an excellent teacher who made the course relevant to our needs. I also liked how we would use challenging questions to help us really think about certain situations and how these skills can be useful for us.

-Gen-I (AAPT)


Junkee Media logo
It was a really great day, cannot speak highly enough of the trainer and her energy/enthusiasm. It made what could have been very dry subject matter a lot more interesting.

-Junkee Media (formerly The Sound Alliance)


Freshcare logo
Anne was a fantastic trainer. The training course was small and interactive. A great training course.

-Freshcare Ltd


Wridgeways Moving logo
Great course, trainer made the course. Very interesting and informative. There will be a number of others from my work who will also book for January 2013.

-Wridgways Relocation Services


More happy clients



Course Outline
Negotiation Training Course

Download Negotiation Training Course Outline

Foreword:

By completing the PD Training Negotiation Skills Course you will acquire the confidence you need to resolve points of difference, gain the advantage in the outcome of a discussion, produce an agreement upon courses of action or bargain for individual or collective advantage. Negotiation is a process which can lead to positive outcomes and develop relationships, but it does require training and practice to perfect.

 

This highly interactive, learner-focused Negotiation Skills Training Course will arm you and your team with winning negotiation skills and tactics, so you feel better prepared, more confident and have greater control during the negotiation process.


Negotiation Training Course - Lesson 1
The Who, When And How Of Negotiation
  • What we mean by negotiation
  • Negotiation Styles
  • Dominant Negotiating Strategies
  • Your Personal Style
  • Reflection
Negotiation Training Course - Lesson 2
Preparing To Negotiate
  • Know your BATNA
  • The Zone of Possible Agreement (ZOPA)
  • The Importance of Authority
  • Reflection
Negotiation Training Course - Lesson 3
Becoming A Principled Negotiator
  • Introductions
  • Separate people from the problem
  • Interests vs Positions
  • Mutual Gain – growing the pie
  • Objective criteria
  • Reflection
Negotiation Training Course - Lesson 4
Bargaining and Closing
  • Distributive and Integrative Bargaining
  • Negotiation Tactics
  • Making Concessions
  • Agreement Finalisation
  • Reflection
Negotiation Training Course - Lesson 5
Challenges
  • Power in Negotiation
  • Integrity - The Ethics Test
  • Reflection
Negotiation Training Course - Lesson 6
If We Can’t Meet Can We Still Negotiate?
  • Telephone Negotiation
  • Email Negotiation
  • Reflection
Negotiation Training Course - Lesson 7
Reflections
  • Create an Action Plan
  • Accountability = Action

In-House Training We’ll focus on what matters most to you and tailor to your context


Delivery Options for In-house training

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Trainng Management Centre which takes care of a heap of things before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Generates Sign in Sheet

(So you don’t have to)

Generates Branded Flyer

If you if you want to ‘promote’ internally

PDF’s of Certificates

(can be co-branded with your logo)

Collects and Reports feedback

(So you don’t have to)

Complete Results Dashboard

(including trainer insights)


What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Do you already have systems and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Negotiation Training Course

Details:

  • Time: 09:00:00 - 16:30:00
  • Small classes, average 5 people, max 16
  • Lunch and refreshments included
  • Pay on Invoice or by Credit Card

Questions:

  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)

Wish you had a larger training budget?
With
you can give your team unlimited training
learn more

Location Date 1 Date 2 Date 3 Date 4
Sydney
Karstens Conference Centre, Canada House, Level 1, 111 Harrington Street Sydney NSW 2000
January 22
1.0 day course
$726.00
Last chance!
February 28
1.0 day course
$726.00
Filling fast
April 2
1.0 day course
$726.00
Filling fast
May 15
1.0 day course
$726.00
Filling fast
Melbourne
Karstens Conference Centre, 123 Queen Street Melbourne VIC 3000
January 22
1.0 day course
$726.00
Filling fast
February 28
1.0 day course
$726.00
Filling fast
April 2
1.0 day course
$726.00
Filling fast
May 15
1.0 day course
$726.00
Filling fast
Brisbane
PD Training Pty Ltd, Level 2, 21 Mary Street Brisbane QLD 4000
January 22
1.0 day course
$726.00
Filling fast
February 28
1.0 day course
$726.00
Filling fast
April 2
1.0 day course
$726.00
Filling fast
May 15
1.0 day course
$726.00
Filling fast
Perth
Karstens Conference Centre, Level 1, 111 St. Georges Terrace Perth WA 6000
January 22
1.0 day course
$726.00
Filling fast
February 28
1.0 day course
$726.00
Filling fast
April 2
1.0 day course
$726.00
Filling fast
May 15
1.0 day course
$726.00
Filling fast
Adelaide
International Visualisation Centre, 19 Young Street Adelaide SA 5000
January 22
1.0 day course
$726.00
Filling fast
February 28
1.0 day course
$726.00
Filling fast
April 2
1.0 day course
$726.00
Filling fast
May 15
1.0 day course
$726.00
Filling fast
Canberra
Dialogue, 4 National Circuit Canberra ACT 2600
January 22
1.0 day course
$726.00
Filling fast
February 28
1.0 day course
$726.00
Filling fast
April 2
1.0 day course
$726.00
Filling fast
May 15
1.0 day course
$726.00
Filling fast

When you book a Public Class with PD Training you can expect:

Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Orgmenta app

Embed Learning A great training course is only the beginning to lasting change.

To help you get lasting change from training we engage your participants

Before training

Pre course activity & chat with the trainer about personal learning goals

During training

At the course conclusion participants are encouraged to add an action plan and select an accountability buddy

After training

  • Participants can access course materials and extension content + more
  • If they picked an accountability buddy, they will have that meeting as well

We welcome your participants for Refresher Training on our public classes at no cost for 12-months (subject to availability)

All made easy via our orgmenta participant app

More ways we can help achieve lasting change include:

1. Make it Stick Packs - 6 months of 10-15 minute activities to run at meetings

Designed to be easy to use for Team Leaders, Managers, Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course.

When you choose this option, we provide your nominated Learning Champions with a 3-hour session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand alone lunch 'n' learn sessions.

Make it Stick packs are available for all PDT Signature Series courses.

2. Follow-Up Coaching by our Trainers

Our Trainers can come back onsite and run coaching and reinforcment sessions for your team members. These sessions are most commonly 90-minutes long, and are designed to help people share and collaborate, helping them gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change.

Our purpose is to deliver lasting impact, and we believe this is a powerful step in achieving lasting change, so to encourage you to give your people that extra opportunity to really see change, if you book a follow up session within 90-days of the original course date, we’ll come back onsite for 1/2 price.

3. Physical Products - visual reminders to keep key concepts alive

Many of the 'aha' moments in courses can come from the increased awareness of ourselves and our colleagues, these come through the REACH Profiles that is integrated into many of our courses.

The insights lead us to better recognise our tendencies and strengths, understand how to be more mindful of adapting to the needs and preferences of our team and our customers.

The insights are put into practice by appreciating the benefits of our diversity and either learning to adapt or implementing a strengths-based management approach.

We have a great range of high quality products that can keep these impactful moments top of mind back in the workplace.

REACH to my Team
Visualizer / Reminder

The REACH Team Visualizer/Reminder can be used in multiple ways in both training and in the office. When displayed in a high traffic area REACH will be kept top of mind. Below are guidelines for use of the REACH Team Visualizer / Reminder which is also in downloadable format.

The REACH Team Visualizer / Reminder comes in two sizes of A0 841 x 1189 mm and A1 594 x 841 mm and is made from a sturdy 5mm corflute.

REACH to my Team Visualizer / Reminder guidelines for use

  • For this activity the simplest way to plot all participants on the REACH Grid is by generating TEAM Insights Report from the REACH Ecosystem which will give the position of everyone participating.
  • Place the REACH Team Visualizer / Reminder on a flat surface, preferably a wall, where it is clearly visible. Ask participants to mark their REACH position on the grid with a sticky dot. Recommend that participants put their initials on the sticky dot so they can easily locate themselves later. Each person’s REACH can revealed one at a time in a group activity. This allows for everyone to identify the dynamic that they will have with each other. Are they in the same quadrant or are the polar opposites? How do they "REACH" each other?
  • When you construct this activity with participants who have not seen their REACH score, they begin to develop a sense of self-awareness and their blind spots as well as of those around them.
  • The REACH Team Visualizer / Reminder is a powerful way to keep Team Dynamics and REACH alive. It can be revisited on a regular basis, people can be added, removed or moved by simply adding, removing or moving dots.
Download REACH Team Dynamic Visualiser guidelines

Keep it Alive
REACH Cubes

REACH Cubes are designed to build empathy and grow an appreciation for thinking differently. They encourage productive and positive interactions in the workplace, workshop or personal development sessions. They can be used in any creative way to grow REACH and below we have provided two recommended activities for use. The REACH Cubes pack comes with 4 REACH Cubes one representing each REACH Quadrant. Each REACH Cube is 7.5 cm squared and are made from durable EVA Foam.

Keep it Alive REACH Cubes Activity 1 – Thinking Outside the Square

When people are participating in activities during REACH workshops, training or personal development sessions provide each participant with a REACH Cube and ask them to complete the activity or interaction Thinking and Behaving based on what REACH Cube was provided to them.

Are they the Advisor focused on detail and doing?

or a Coach focused on People and Action?

This brings a whole new level of empathy building and appreciation for the strength of thinking differently.

Keep it Alive REACH Cubes Activity 2 – Grow Your REACH in your space

After REACH has been introduced using the REACH Training continue to keep REACH alive in the workplace by providing each person with a set of 4 REACH cubes to take back to their work space.

Personal REACH and the REACH of their colleagues can be grown by using these cubes on a regular basis with these great ideas:

The Desk Stack:

Stack your REACH Cubes on your desk and on top of the stack place the cube that is reflecting your current REACH zone. Ensure that you have the side that says “Thanks for dropping by, right now I am in my __________ quadrant” facing outward so those approaching your work space know how you are feeling and acting at that current time. This is designed to help those around you recognise different behaviours/responses they may or may not receive from you based on the situation and REACH zone.

Think Before I Act:

Use your REACH Cubes to be mindful of your interactions with others. Whilst interacting use the cubes to review your behaviours and actions. Take up the cube of the quadrant you currently feel you are in and review these sides: Think before I act: Is this what I need to be right now? Flip the cube over to the side of the profile overview and think about the style in which you are Communicating, Conflict-handling, Delegating etc. Is this what you need to be to REACH the person you are interacting with? If not find the REACH Cube that best suits the situation and maximises your REACH with that person and use the profile overview to help guide your interaction.

Download REACH Cubes Activity File

Learn to REACH
Labels

Learn to REACH Labels are a great low-cost substitute for the REACH Caps or REACH Cubes or the more physically interactive REACH Floor Mat. They work well in small and large team activities and can be used as a quick way to identify how others act and think through a different quadrant that is not theirs. They can learn to appreciate the different communication, conflict handling, delegating, planning and learning styles of others and through this increase their REACH.

The REACH Labels are made of a high quality fabric sticky labels that are designed to last all day training sessions.

These work well after training when stuck to people’s monitors or workstations.

View all of the REACH Training and reinforcement products Here
Not exactly what you needed? Try other courses in the Management and Supervision Courses Category


Negotiation Training
4.45 out of 5 from 313 responses
 
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