Negotiation Training

The PD Training Negotiation Skills Training Course provides you with practical negotiation techniques that you can use in many contexts and situations. Our negotiation training course is run more like a workshop where you are taught the theory, then break out and work in pairs or small teams to practice the negotiation skills that are relevant to your needs.

In this Negotiation Skills Training course you will learn the theory and get the opportunity to apply it to scenarios that suit your specific needs. Learn key skills like how to lay the groundwork for a successful negotiation outcome, choosing preferred locations, identifying the key points you're willing to concede and when to walk away from the bargaining table.

This hands-on Negotiation Skills Training Course is available now throughout Australia, including Brisbane, Sydney,, Melbourne, Adelaide, Canberra and Perth.

Please click on the Public Class tab below to view our Negotiation Skills Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Your Learning Outcomes

By the end of this training session, participants will be able to:
 
  • Understand different negotiation styles and when to apply them
  • Understand the dominant negotiation strategies of competition and collaboration
  • Apply the principles of BATNA and ZOPA when preparing to negotiate
  • Apply the negotiation process and understand the basis of ‘principled’ negotiation
  • Discover the difference between interests and positions
  • Explore the concept of mutual gain
  • Know how to bargain and close a negotiation
  • Understand challenges in negotiation and how to overcome them
  • Apply tips when negotiating by phone or email
  • Understand the principles of ethical negotiation

4.6/5

from 538 responses
Download PDF Outline Duration: 1.0 Days
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PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

"The Presenter (Jo) captivated the audience and maintained our attention throughout the entire course.  Should I do another course I hope Jo will be presenting that course.  Thank you JO!"

Department of Commerce

 

"The trainer is excellent. I would like to learn more about the negotiation style due to different personality but it was not possible given the training was only one day."

-The Kraft Heinz Company

 

"It was great to have the trainer use examples from his own life, as well as always finding a way to relate it to something we would be exposed to internally in our every day work life. The practical exercises were great."


"I think the interactive components and practical work were great. We hardly touched the work books which seemed unusual but was perhaps good as we can look at them anytime. It may be useful to reinforce to the group that there is a lot of valuable information in the books and encourage participants to look at them in their own time. Derrick was clearly passionate and interested in the subject matter he was teaching!"


"It was very interactive which meant we were engaged all day. I found it useful as it was a good refresher for me, plus it made me understand what kind of negotiator I am and where my weaknesses and strengths are."


-Terry White Management Pty Ltd


 

 

"I enjoyed the course and have already started to implement some techniques.The course mainly focused on the selling side of negotiations(i do the purchasing) but I learnt quite a bit from their side...Overall quite helpful,thanks..."


-Kewco Products


 

"Enjoyed the course. While it was a topic we use every day in our role, it was good to learn some more about how the process works and how we can better use peoples traits to tailor our approach when dealing with them."


-Origin Organisational Capability - Upstream


 

"Our trainer was very knowledgeable and interactive - would definitely recommend to others in the work place."


-Winning Appliances
 

 

"The course is beneficial in all aspects to a role when you are in an environment to negotiate outcomes. Although most of the information I had learnt on the job over the years, there were some definite points that were new. It is always good to also refresh what you already know."

"Interesting discussions, laid back feel, useful content, good presentation of ideas."

 

Work Management Solutions

 



IGA Metcash logo
Was a lot of fun! Not just a training course but interaction was good.

-Metcash/IGA


IGA Metcash logo
The course included other ways of reading the different personalities in people and negotiating with the relevant personalities types I found most useful.

-Metcash/IGA


IGA Metcash logo
It was great that Suzanne engaged the audience all day without PowerPoint. Suzanne's delivery, knowledge communication and personality shone through and it was a pleasure to learn with such a competent, professional trainer.

-Metcash/IGA


Geofabrics logo
Troy really knew his stuff, and made the training fun and enjoyable. I always dread these things, but I had a great time, and learnt things too!

-Geofabrics (formerly Maccaferri Australia)


Sportscover logo
Scott was a great facilitator, I have a short attention span and was expecting to drift off during an all day session, however Scott's style and enthusiasm kept me engaged the whole day!

-Sportscover


Australian Sports Commission logo
Trainer was fantastic. The use of no PowerPoint was fantastic!

-Australian Sports Commission


Australian Sports Commission logo
Andrew was a great, knowledgeable presenter and the course highlighted to me some of the strategies I can implement in the future, instead of avoiding the conversations! Really enjoyed the course. Thank you.

-Australian Sports Commission


Australian Sports Commission logo
I thought the fact that we didn't have to refer to PowerPoint slides was a huge benefit! This was able to engage us in discussion throughout the day. The trainer (Andrew) did a fantastic job of facilitating the session.

-Australian Sports Commission


Coal Services logo
This was one of the most engaging development sessions I've attended in some time. Thank you for providing a relevant, useful and engaging day.

-Coal Services Pty Ltd


Cisco logo
Overall, the course material and presentation was really excellent and very useful. I am really keen to use the information I learnt when communicating with my customer.

-Cisco Systems Australia Pty Limited


Cisco logo
It was great to relate the course content with latest physiological research.

-Cisco Systems Australia Pty Limited


Queensland Rail logo
Anne was very good and had excellent knowledge on content and real life examples. Would recommend this course for most employees.

-Queensland Rail


Queensland Rail logo
Most useful part was the interactive nature of the course along with some great pieces of information that I will use.

-Queensland Rail


Queensland Rail logo
The course was delivered in passionate manner. The facilitator Ann, made the course enjoyable and interactive, one of the better courses that I have attended.

-Queensland Rail


Meales Concrete logo
I really enjoyed the trainer and atmosphere in which the learning environment was so open and friendly. Thank you for the consideration for my personal needs. Definitely will recommend and hope to attend more courses in the future.

-Meales Concrete Pumping


Gen-I logo
The trainer (Jack) was an excellent teacher who made the course relevant to our needs. I also liked how we would use challenging questions to help us really think about certain situations and how these skills can be useful for us.

-Gen-I (AAPT)


Junkee Media logo
It was a really great day, cannot speak highly enough of the trainer and her energy/enthusiasm. It made what could have been very dry subject matter a lot more interesting.

-Junkee Media (formerly The Sound Alliance)


Freshcare logo
Anne was a fantastic trainer. The training course was small and interactive. A great training course.

-Freshcare Ltd


Wridgeways Moving logo
Great course, trainer made the course. Very interesting and informative. There will be a number of others from my work who will also book for January 2013.

-Wridgways Relocation Services


More happy clients

Plus you’ll also receive:

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Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

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REACH
Profiles

For every participant
valued at $199 each

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Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

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Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Negotiation Training Now

By completing the PD Training Negotiation Skills Course you will acquire the confidence you need to resolve points of difference, gain the advantage in the outcome of a discussion, produce an agreement upon courses of action or bargain for individual or collective advantage. Negotiation is a process which can lead to positive outcomes and develop relationships, but it does require training and practice to perfect.

 

This highly interactive, learner-focused Negotiation Skills Training Course will arm you and your team with winning negotiation skills and tactics, so you feel better prepared, more confident and have greater control during the negotiation process.


See the Live Online tab for the course outline for the live online course

Course Outline for Negotiation Training

After completing this course, participants will have learned to:

Topic 1

The Who, When And How Of Negotiation

  • What we mean by negotiation
  • Negotiation Styles
  • Dominant Negotiating Strategies
  • Your Personal Style
  • Reflection

Topic 2

Preparing To Negotiate

  • Know your BATNA
  • The Zone of Possible Agreement (ZOPA)
  • The Importance of Authority
  • Reflection

Topic 3

Becoming A Principled Negotiator

  • Introductions
  • Separate people from the problem
  • Interests vs Positions
  • Mutual Gain – growing the pie
  • Objective criteria
  • Reflection

Topic 4

Bargaining and Closing

  • Distributive and Integrative Bargaining
  • Negotiation Tactics
  • Making Concessions
  • Agreement Finalisation
  • Reflection

Topic 5

Challenges

  • Power in Negotiation
  • Integrity - The Ethics Test
  • Reflection

Topic 6

If We Can’t Meet Can We Still Negotiate?

  • Telephone Negotiation
  • Email Negotiation
  • Reflection

Topic 7

Reflections

  • Create an Action Plan
  • Accountability = Action

4.6/5

from 538 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Negotiation Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App

Questions:

Upcoming Live Classes

Live Online

3-hour course

9:00 am - 12:00 pm Australia/Brisbane

$495.00

26 September

Enrol Now Filling fast

29 November

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17 February

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22 May

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Course Outline for Negotiation Training

After completing this course, participants will have learned to:

Topic 1

The Who, When And How Of Negotiation

  • What we mean by negotiation
  • Negotiation Styles
  • Dominant Negotiating Strategies
  • Your Personal Style
  • Reflection

Topic 2

Preparing To Negotiate

  • Know your BATNA
  • The Zone of Possible Agreement (ZOPA)
  • The Importance of Authority
  • Reflection

Topic 3

Becoming A Principled Negotiator

  • Introductions
  • Separate people from the problem
  • Interests vs Positions
  • Mutual Gain – growing the pie
  • Objective criteria
  • Reflection

Topic 4

Bargaining and Closing

  • Distributive and Integrative Bargaining
  • Negotiation Tactics
  • Making Concessions
  • Agreement Finalisation
  • Reflection

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App

Questions:

Adelaide

1.0 day course

Education Development Centre, 4 Milner Street Adelaide SA 5007

$770.00

26 September

Enrol Now Filling fast

29 November

Enrol Now Filling fast

17 February

Enrol Now Filling fast

22 May

Enrol Now Filling fast

Brisbane

1.0 day course

Karstens Conference Centre, Level 24, 215 Adelaide St, Brisbane QLD 4000

$770.00

26 September

Enrol Now Last chance!

29 November

Enrol Now Filling fast

17 February

Enrol Now Filling fast

22 May

Enrol Now Filling fast

Canberra

1.0 day course

Canberra Flex, 4 National Circuit Canberra ACT 2600

$770.00

26 September

Enrol Now Filling fast

29 November

Enrol Now Filling fast

17 February

Enrol Now Filling fast

22 May

Enrol Now Filling fast

Melbourne

1.0 day course

Karstens Conference Centre, 123 Queen Street Melbourne VIC 3000

$770.00

26 September

Enrol Now Filling fast

29 November

Enrol Now Filling fast

17 February

Enrol Now Filling fast

22 May

Enrol Now Filling fast

Perth

1.0 day course

Karstens Conference Centre, Level 1, 111 St. Georges Terrace Perth WA 6000

$770.00

26 September

Enrol Now Filling fast

29 November

Enrol Now Filling fast

17 February

Enrol Now Filling fast

22 May

Enrol Now Filling fast

Sydney

1.0 day course

Karstens Conference Centre Canada House, Level 1, 111 Harrington Street Sydney NSW 2000

$770.00

26 September

Enrol Now Filling fast

29 November

Enrol Now Filling fast

17 February

Enrol Now Filling fast

22 May

Enrol Now Filling fast

Course Outline for Negotiation Training

After completing this course, participants will have learned to:

Topic 1

The Who, When And How Of Negotiation

  • What we mean by negotiation
  • Negotiation Styles
  • Dominant Negotiating Strategies
  • Your Personal Style
  • Reflection

Topic 2

Preparing To Negotiate

  • Know your BATNA
  • The Zone of Possible Agreement (ZOPA)
  • The Importance of Authority
  • Reflection

Topic 3

Becoming A Principled Negotiator

  • Introductions
  • Separate people from the problem
  • Interests vs Positions
  • Mutual Gain – growing the pie
  • Objective criteria
  • Reflection

Topic 4

Bargaining and Closing

  • Distributive and Integrative Bargaining
  • Negotiation Tactics
  • Making Concessions
  • Agreement Finalisation
  • Reflection

Topic 5

Challenges

  • Power in Negotiation
  • Integrity - The Ethics Test
  • Reflection

Topic 6

If We Can’t Meet Can We Still Negotiate?

  • Telephone Negotiation
  • Email Negotiation
  • Reflection

Topic 7

Reflections

  • Create an Action Plan
  • Accountability = Action

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save
Purchase the microlearning bundle

Learn principles, strategy and planning approaches to become a more effective negotiator in this Micro eLearning course.

Buy Negotiation Skills

Asking Questions

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