Negotiation Training Course

The PD Training Negotiation Skills Training Course provides you with practical negotiation techniques that you can use in many contexts and situations. Our negotiation training course is run more like a workshop where you are taught the theory, then break out and work in pairs or small teams to practice the negotiation skills that are relevant to your needs.

In this Negotiation Skills Training course you will learn theory and get the opportunity to apply it to scenarios that suit your specific needs. Learn key skills like how to lay the groundwork for a successful negotiation, choosing preferred locations, identifying the key points you're willing to concede and when to walk away from the bargaining table.

This hands-on Negotiation Skills Training Course is available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

Please click on the Public Class tab below to view our Negotiation Skills Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Negotiation Training Course
PD Training Negotiation training is designed to help you in all situations - from negotiating with colleagues, bosses to dealing with suppliers. Here one of our expert retail negotiators is featured helping on "A Current Affair"
Learning Outcomes
Course Outline
In-House
Training
Public Class
Reviews
  • Learning Outcomes - Negotiation Training Course

    By the end of this training session, participants will be able to:

    • Understand different negotiation styles and when to apply them
    • Understand the dominant negotiation strategies of competition and collaboration
    • Apply the principles of BATNA and ZOPA when preparing to negotiate
    • Apply the negotiation process and understand the basis of ‘principled’ negotiation
    • Discover the difference between interests and positions
    • Explore the concept of mutual gain
    • Know how to bargain and close a negotiation
    • Understand challenges in negotiation and how to overcome them
    • Apply tips when negotiating by phone or email
    • Understand the principles of ethical negotiation
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience

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    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.




    Reviews

    Negotiation Training Course Reviews:

    "The Presenter (Jo) captivated the audience and maintained our attention throughout the entire course.  Should I do another course I hope Jo will be presenting that course.  Thank you JO!"

    Department of Commerce

     

    "The trainer is excellent. I would like to learn more about the negotiation style due to different personality but it was not possible given the training was only one day."

    The Kraft Heinz Company

     

    "It was great to have the trainer use examples from his own life, as well as always finding a way to relate it to something we would be exposed to internally in our every day work life. The practical exercises were great."

    "I think the interactive components and practical work were great. We hardly touched the work books which seemed unusual but was perhaps good as we can look at them anytime. It may be useful to reinforce to the group that there is a lot of valuable information in the books and encourage participants to look at them in their own time. Derrick was clearly passionate and interested in the subject matter he was teaching!"

    "It was very interactive which meant we were engaged all day. I found it useful as it was a good refresher for me, plus it made me understand what kind of negotiator I am and where my weaknesses and strengths are."

    Terry White Management Pty Ltd

     

    "It was great to have the trainer use examples from his own life, as well as always finding a way to relate it to something we would be exposed to internally in our every day work life. The practical exercises were great."

    Terry White Management Pty Ltd

     

    "I enjoyed the course and have already started to implement some techniques.The course mainly focused on the selling side of negotiations(i do the purchasing) but I learnt quite a bit from their side...Overall quite helpful,thanks..."

    Kewco Products

     

    "Enjoyed the course. While it was a topic we use every day in our role, it was good to learn some more about how the process works and how we can better use peoples traits to tailor our approach when dealing with them."

    Origin Organisational Capability - Upstream

     

    "Our trainer was very knowledgeable and interactive - would definitely recommend to others in the work place."

    Winning Appliances

     

    IGA Metcash logo
    Was a lot of fun! Not just a training course but interaction was good.
    Metcash/IGA
    IGA Metcash logo
    The course included other ways of reading the different personalities in people and negotiating with the relevant personalities types I found most useful.
    Metcash/IGA
    IGA Metcash logo
    It was great that Suzanne engaged the audience all day without PowerPoint. Suzanne's delivery, knowledge communication and personality shone through and it was a pleasure to learn with such a competent, professional trainer.
    Metcash/IGA
    Geofabrics logo
    Troy really knew his stuff, and made the training fun and enjoyable. I always dread these things, but I had a great time, and learnt things too!
    Geofabrics (formerly Maccaferri Australia)
    Sportscover logo
    Scott was a great facilitator, I have a short attention span and was expecting to drift off during an all day session, however Scott's style and enthusiasm kept me engaged the whole day!
    Sportscover
    Australian Sports Commission logo
    Trainer was fantastic. The use of no PowerPoint was fantastic!
    Australian Sports Commission
    Australian Sports Commission logo
    Andrew was a great, knowledgeable presenter and the course highlighted to me some of the strategies I can implement in the future, instead of avoiding the conversations! Really enjoyed the course. Thank you.
    Australian Sports Commission
    Australian Sports Commission logo
    I thought the fact that we didn't have to refer to PowerPoint slides was a huge benefit! This was able to engage us in discussion throughout the day. The trainer (Andrew) did a fantastic job of facilitating the session.
    Australian Sports Commission
    Coal Services logo
    This was one of the most engaging development sessions I've attended in some time. Thank you for providing a relevant, useful and engaging day.
    Coal Services Pty Ltd
    Cisco logo
    Overall, the course material and presentation was really excellent and very useful. I am really keen to use the information I learnt when communicating with my customer.
    Cisco Systems Australia Pty Limited
    Cisco logo
    It was great to relate the course content with latest physiological research.
    Cisco Systems Australia Pty Limited
    Queensland Rail logo
    Anne was very good and had excellent knowledge on content and real life examples. Would recommend this course for most employees.
    Queensland Rail
    Queensland Rail logo
    Most useful part was the interactive nature of the course along with some great pieces of information that I will use.
    Queensland Rail
    Queensland Rail logo
    The course was delivered in passionate manner. The facilitator Ann, made the course enjoyable and interactive, one of the better courses that I have attended.
    Queensland Rail
    Meales Concrete logo
    I really enjoyed the trainer and atmosphere in which the learning environment was so open and friendly. Thank you for the consideration for my personal needs. Definitely will recommend and hope to attend more courses in the future.
    Meales Concrete Pumping
    Gen-I logo
    The trainer (Jack) was an excellent teacher who made the course relevant to our needs. I also liked how we would use challenging questions to help us really think about certain situations and how these skills can be useful for us.
    Gen-I (AAPT)
    Junkee Media logo
    It was a really great day, cannot speak highly enough of the trainer and her energy/enthusiasm. It made what could have been very dry subject matter a lot more interesting.
    Junkee Media (formerly The Sound Alliance)
    Freshcare logo
    Anne was a fantastic trainer. The training course was small and interactive. A great training course.
    Freshcare Ltd
    Wridgeways Moving logo
    Great course, trainer made the course. Very interesting and informative. There will be a number of others from my work who will also book for January 2013.
    Wridgways Relocation Services



  • Course Outline - Negotiation Training Course

    Download Negotiation Training Course Outline

    Foreword:

    By completing the PD Training Negotiation Skills Course you will acquire the confidence you need to resolve points of difference, gain the advantage in the outcome of a discussion, produce an agreement upon courses of action or bargain for individual or collective advantage. Negotiation is a process which can lead to positive outcomes and develop relationships, but does require training and practice to perfect

     

    This highly interactive, learner focused Negotiation Skills Training Course will arm you and your team with winning negotiation skills and tactics so you feel better prepared, more confident and have greater control during the negotiation process.


    Negotiation Training Course - Lesson 1
    The Who, When And How Of Negotiation
    • What we mean by negotiation
    • Negotiation Styles
    • Dominant Negotiating Strategies
    • Your Personal Style
    • Reflection
    Negotiation Training Course - Lesson 2
    Preparing To Negotiate
    • Know your BATNA
    • The Zone of Possible Agreement (ZOPA)
    • The Importance of Authority
    • Reflection
    Negotiation Training Course - Lesson 3
    Becoming A Principled Negotiator
    • Introductions
    • Separate people from the problem
    • Interests vs Positions
    • Mutual Gain – growing the pie
    • Objective criteria
    • Reflection
    Negotiation Training Course - Lesson 4
    Bargaining and Closing
    • Distributive and Integrative Bargaining
    • Negotiation Tactics
    • Making Concessions
    • Agreement Finalisation
    • Reflection
    Negotiation Training Course - Lesson 5
    Challenges
    • Power in Negotiation
    • Integrity - The Ethics Test
    • Reflection
    Negotiation Training Course - Lesson 6
    If We Can’t Meet Can We Still Negotiate?
    • Telephone Negotiation
    • Email Negotiation
    • Reflection
    Negotiation Training Course - Lesson 7
    Reflections
    • Create an Action Plan
    • Accountability = Action

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
  • Public Class Dates for Negotiation Training Course

    Details:

    • Time: 9:00 AM - 4:30 PM
    • Small classes, average 5 people, max 16
    • Lunch and refreshments included
    • Pay on Invoice or by Credit Card

    Questions:

    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    When you book a Public Class with PD Training you can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Transfer policy

    100% Transfer Policy

    If an unforseen event prevents public class attendance, no problem. Transfer to new person/course/date/city.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
    Location Date 1 Date 2 Date 3 Date 4
    Sydney
    Level 1, 111 Harrington Street Sydney NSW 2000
    Dec 4
    1 day course
    $660.00
    Click to book
    Filling fast
    Feb 20
    1 day course
    $660.00
    Click to book
    Filling fast
    Apr 23
    1 day course
    $660.00
    Click to book
    Filling fast
    Jun 12
    1 day course
    $660.00
    Click to book
    Filling fast
    Melbourne
    123 Queen Street Melbourne VIC 3000
    Dec 4
    1 day course
    $660.00
    Click to book
    Filling fast
    Feb 20
    1 day course
    $660.00
    Click to book
    Filling fast
    Apr 23
    1 day course
    $660.00
    Click to book
    Filling fast
    Jun 12
    1 day course
    $660.00
    Click to book
    Filling fast
    Brisbane
    Level 24, 215 Adelaide Street Brisbane QLD 4000
    Dec 4
    1 day course
    $660.00
    Click to book
    Filling fast
    Feb 20
    1 day course
    $660.00
    Click to book
    Filling fast
    Apr 23
    1 day course
    $660.00
    Click to book
    Filling fast
    Jun 12
    1 day course
    $660.00
    Click to book
    Filling fast
    Perth
    Level 1, 863 Hay Street Perth WA 6000
    Dec 4
    1 day course
    $660.00
    Click to book
    Filling fast
    Feb 20
    1 day course
    $660.00
    Click to book
    Filling fast
    Apr 23
    1 day course
    $660.00
    Click to book
    Filling fast
    Jun 12
    1 day course
    $660.00
    Click to book
    Filling fast
    Adelaide
    19 Young Street Adelaide SA 5000
    Dec 4
    1 day course
    $660.00
    Click to book
    Last chance!
    Feb 20
    1 day course
    $660.00
    Click to book
    Filling fast
    Apr 23
    1 day course
    $660.00
    Click to book
    Filling fast
    Jun 12
    1 day course
    $660.00
    Click to book
    Filling fast
    Canberra
    4 National Circuit Canberra ACT 2600
    Dec 4
    1 day course
    $660.00
    Click to book
    Filling fast
    Feb 20
    1 day course
    $660.00
    Click to book
    Filling fast
    Apr 23
    1 day course
    $660.00
    Click to book
    Filling fast
    Jun 12
    1 day course
    $660.00
    Click to book
    Filling fast
    Parramatta
    Suite 15, Level 2, 103 George Street Parramatta NSW 2150
    Dec 4
    1 day course
    $660.00
    Click to book
    Filling fast
    Feb 20
    1 day course
    $660.00
    Click to book
    Filling fast
    Apr 23
    1 day course
    $660.00
    Click to book
    Filling fast
    Jun 12
    1 day course
    $660.00
    Click to book
    Filling fast
Not exactly what you needed? Try other courses in the Management and Supervision Courses Category


Negotiation Training
4.29 out of 5 from 210 responses
 
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