Supervising Others Training Course

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If you're in a supervisory position, it's important that you are equipped with the skills required to ensure your team is productive and motivated to perform at their highest levels each and every day. Anyone who supervises others, especially those who are new to supervision, will benefit from our 1-day course developed for managers and supervisors in Australia.

The PD Training Supervising Others training course provides participants with strong leadership skills, like delegating to others, decision making strategies, effective time management, analytical and problem-solving skills, effective communication skills, how to create an atmosphere which promotes internal motivation to work toward team goals, giving formal feedback and much more.

Attend a supervisor's professional development training course now throughout Australia including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

Please click on the Public Class tab below to view our Supervision Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Supervising Others Training Course
Learning Outcomes
Course Outline
In-House
Training
Public Class
  • Learning Outcomes - Supervising Others Training Course

    By the end of this course, participants will be able to:
    • Set clear expectations for team members
    • Set S.M.A.R.T. goals for team members that motivate and inspire dedication
    • Effectively assign work that has been set according to each employee and situation
    • Master techniques to delegate effectively and confidently
    • Develop approaches for conducting formal feedback sessions
    • Provide informal, constructive feedback
    • Develop priorities and time management strategies as a team leader
    • Establish conflict resolution strategies
    • Interact with new or existing teams
    • Create a path for personal development
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience

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    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.




    Reviews

    Supervising Others Training Course Reviews:

    "Not everything relates to what I do everyday but maybe useful outside work, on the other hand definitely a lot of information that that I can use for work.  Thumbs up for this course!!!"


    "Really enjoyed the course, very relevant and relatable with useful information provided."


    -National Credit Management Limited (NCML)


     

    "I was very impressed with Gina's presentation. She was very engaging in her delivery of the training material and definitely kept my attention throughout the course of the day. She was also excellent in tailoring the course information to everyone's particular duties within the Company and listening to what all the participants had to contribute."


    -National Credit Management Limited (NCML)


     

    "Our trainer, James built rapport with our group very quickly and determined our individual needs. He tailored the day's delivery to suit all our individual needs and even covered topics not included in our course manual. James is very knowledgable on his topic and often related the contents to his personal experiences, which aided my learning process. James delivered an energetic presentation, which made the day fun and enjoyable. I particularly enjoyed the Goal Setting and Time Management topics as both these areas will improve not only my outcomes at work, but also my personal goals and ambitions. I feel motivated to tackle a very Urgent and Important personal task now. I have also learnt that I already possess many supervisory skills, but I now have the information to start practicing other skills I need to gain the confidence to successfully supervise a team. Thank you James, I really enjoyed the jam-packed day and will keep an eye out for your next Cultural Intelligence workshop. My favourite tip of the day: EAT THE FROG!"


    -Tropical Medical Training


     

    "I found Jill a great presenter and she kept us interested even after the lunch break which I know is usually a down time for most participants. Even though a lot of what was contained in the course I already knew and practiced it was good to do the Course which reinforced my belief that I was making the appropriate decisions with my role as a staff manager."


    -Beatty Park Leisure Centre


     

    "Degrees of Delegation and implementing it was useful part of the course for me."


    -Beatty Park Leisure Centre


     

    "It was great the way our needs guided what was covered in course."


    -New Horizons


     

    "Overall the training, venue, facilitator, food etc. were just great!"

     

    "Thank you Jo for a very informative and relaxed day. I felt extremely comfortable. Your enthusiasm played an important part in my learning."


    -The Bridge Youth Service Inc.


     

    "Good course and format as an introduction to leadership principles."


    -Vertech


     

    "I did learn a lot about prioritising my work load and ensuring what is more important."


    -Department Of Housing And Public Works


     

    "If you are in a leadership role, or just have new or young staff in your team you will find this course very helpful in ensuring you do have ideas and tools on hand to give you the ability to support your team towards being the best they can be."


    -Charles Darwin University


     

    "Thanks for your thorough training Andrew. One of the best I've attended!


    "To be honest I was reluctant to go because I am not a sit and talk about it person. it was great though, it showed me that I didn't know what I didn't know. very helpful."


    -Ormond College


     

    "The course was very informative. Andrew was an engaging trainer. I got a lot out of the training."


    -Victorian Electoral Commission


     

    "David is a great and very knowledgeable teacher. He genuinely cares about the outcome of the course and that you get a very good idea of what is necessary to supervise others successfully as well as providing great tools and tips on how to be a better manager. Hoping to work with David again in the future. Thanks!"


    -Blueblood Solutions Pty Ltd


     

    "Fantastic. Derrick was very inclusive of all attendees. I had a few questions (the annoying one) and he continually answered them with specific solutions. A great help."


    "Derrick was able to restructure the course to meet the specific needs of the participants and still deliver the main message.


    -TAFE Queensland Library Network - Southbank


     

    "Deidre managed the room extremely well, presentation content was very much in line with Covey, Kiyosaki & Rohn. I used to be part of a book club for these authors and have resigned a monthly book subscription as I realised how much i miss the material. Thank you."


    -Wizard Automotive Systems Pty Ltd


     

    "The facilitator was extremely personable and knowledgeable which means absolutely everything with this kind of training and subject matter."


    -Sponsoredlinx


     

    "Overall this was one of the best short courses that i have attended. Trainer was great asked about what we wanted individually out of the course and delivered on these."


    -Department of Education, Training


     

    "Our trainer was excellent."


    -DownerMouchel


     

    "The trainer was excellent and course venue was good , the content of the course will help me improve my leadership skills. "


    -Bill Farming Pty Ltd


     

    "Great course! I would recommend it to anyone!"


    -City Of Gosnells


     

    "Deidre was a very inspirational trainer. I particularly enjoyed learning about how to work with the different personality types according to the LDPs and tailoring the method of communication accordingly (very interesting)."

    "Daedra was so full of positive energy, and I found that I was engaged throughout the course."


    -Department of Education, Training


     

    "The course was designed perfectly for our workplace."


    "The training was good and easy to understand."


    -Jalco Smithfield


     

    "Great course. Our trainer gave us some great tools to use within a business environment as well as personal."


    -City of Greater Dandenong


     

    "Gina was incredible, I could not have asked for a better trainer, she made me feel welcome, accepted and like my ideas had depth. I would recommend Gina to anyone looking for a training to do."


    -Centacare Catholic Country SA


     

    "It was very knowledgeable and well structure in the training contents. Enjoy it very much especially group interaction and discussions."


    -Toyota Manufacturing


     

    "I found the course very informative and have taken away to goal setting for myself. Thank you to the trainer also as she was wonderful and very engaging."


    -Jaydo Construction Pty Ltd


     

    "Allows insight and then the tool to work with situations in the work place and outside. Excellent!"


    "Most useful was the understanding of the brain hijack and the cool down period before you try to council or resolve minor to medium issues."


    -Bluestar Group


     

    "It was a very interesting course for me I learned a lot that day. she did deliver very well and smoothly. I am confident on my position after I trained."


    -Lighthouse Engineering Pty Ltd


     

    "The course is really helpful not only on personal development but on professional aspect as well."


    "Jo was a GREAT trainer! He helped us see what it would take to bring us from good to great!"


    -Durkin Construction Pty Ltd

     

    "I found the section on different personality types, and how to change your communication style accordingly, very useful and enlightening, and I will carry that forward into daily use. The part on delegation was also good, and the final section on time management with the important/urgent matrix."


    "Enjoyed the way the trainer presented. Enjoyed the group discussions, and it was not always in one room coaching as we utilised other rooms. Trainer involve each attendee."


    -University Of Notre Dame Australia

     

    "It was a good learning experience for me, specially that it was my first time attending such seminar. Looking forward for the next one."


    -Horsham Sports and Community Club

     


    "I found the course very useful and informative. The Trainer (Derrick) was excellent and really presented and explained all course material clearly. He was also was very structured in his application and delivery. The small group worked really well as everyone was encouraged to be involved and share experiences and focus on ways to combat there difficulties and advise successes in the work place. The lunches and coffee facility provided was great. The course material assisted with identifying key focus area which will make me more efficient but also reassured me in areas to which I'm working well in. The LPD profile in my opinion was spot on and overall my whole experience with PDT was positive. PDT was professional in every way well done."


    -Brisbane Markets Limited


     

    "I found the profile part of the day to be very fascinating."


    -Yenda Producers Co-Op


     

    "The course gave me information and different working skills to use when I perform my job."


    "Trainer was brilliant and very patient."


    -Rise Network Inc.


     

    "I thoroughly enjoyed this workshop. Sanet was very engaging and enthusiastic which added to the overall experience."


    -University of Southern Queensland


     

    "Sanet covered a lot of material in a short time. she was succinct and clear. I enjoyed her teaching style and learnt a lot. Her responses to real life scenarios were extremely helpful. Thanks Sanet!"


    -TAFE Queensland Library Network


     

    "The trainer's experience in the industry ensure their expertise in the knowledge that's shared and instructed."


    -Individual Course Participant


     

    "I took a lot out of the course. It was really relatable to my job. I would highly recommend anyone wanting to improve their supervision skills to undertake this course."


    -Criterion Industries


     

    "I really enjoyed the training. I've recently been promoted from within the company and it hasn't been communicated effectively, this training made me realise that I need to get clarification exactly about what my role was so that I understood exactly what my supervision requirements needed to be. I found the course extremely helpful in being able to have that conversation as I knew nothing about supervising but am confident now to supervise my team. The trainer was great as she kept using our actual roles as examples which helped us relate to it and the class size was great. With only a few people we were able to ask questions and expand on examples. the lunch provided was great too!"


    -Department of Adolescent Medicine


     

    "I found the entire course very informative and enjoyable."


    "James the trainer was very clear and made sure that everyone understood."

     

    "For the 1st time, I was told that it wasn't my personality that was the problem, I just got to understand my personality and how to use it with others."


    -Brisbane Airport Valet Parking


     

    "It was the best training probably I have ever had in my life! Out Rainer was brilliant! 3 hour session was not long enough. I wish we could have full training with Jo."


    -MUJI


     

    "I thought it was great to be put together with people with differing vocations and reasons behind attending the course. It was good to see from different views, bounce ideas off of other people and see how this very useful knowledge can be put to the test. Karen Smythe was also lovely and engaging and really tailored the training so that it was very personable. I would definitely recommend to other team members in my office."


    -PGP Consulting Pty Ltd


     

    "Role play and pretend presentation was most useful."


    -GTA Consultants


     

    "Venue and trainer were great. Loved having a laugh whilst training and she was hilarious. All team building was great and the knowledge I have come out with with is invaluable."


    "Honestly I am very busy and it was hard to take time out for a day to attend. However I was so glad that I went as I took a lot away from it which will definitely assist in my day to day running my team."


    -Bluestone Group

     

    "I found the information to be relevant to not only dealing with staff but clients as well as even my own children. Very useful and engaging."


    -Sponsoredlinx


     

    "Great course, thanks so much to the trainer she did an amazing job!"


    "The course was very practical; we were able to use our own work situations as examples. it provided an excellent framework to the management and supervision of staff"


    -Diabetes WA

     

    "Karen was very informative and kept the group interested, it was a fun, interactive and informative training."


    -Sandhurst Club

     

     

    "The course was well presented and the time went very fast. Most useful for me was to see some definitions "black and white" in front of me."


    -Northern Cemeteries


     

    "He has done very well at delivering the training and also very helpful at explaining the parts that we found difficult and also kept our attention through out the whole course."


    -WE-EF Lighting Pty Ltd


     

    "The content was well developed for our needs and David took the time to learn about our organisation prior to the day."


    -Bioproperties Pty Ltd


     

    "I personally found the course to be informative and helpful. It was well delivered and structured."


    -Stormtech Pty Ltd


     

    "It was very helpful and I have learnt a lot, Thank you very much!


    -Australian Multicultural Community Services Inc.


     

    "The trainer had so much great information and would reinforce the training by using an example from each member's work situation to make the information more relevant to those attending. I really enjoyed the training and the trainer did a great job keeping the training interesting and relevant.


    -Appco Group Australia


     

    "The trainer had the room engaged from start to finish. Time constraints were an issue with a great deal of content to cover, therefore, it did become a little rushed towards the end but this did not alter the fact that we all gained something from each and every topic covered."


    "Overall, I really enjoyed and found the training useful with my role, Peter kept me engaged and involved throughout the day."


    "Very interactive and fun course."


    -Cash Stop Financial Services Pty Ltd

     

    "I really enjoyed the smaller group. It meant we were able to ask more questions/have more in depth discussions on the various topics."


    -Vincents Chartered Accountants

     

    "This course was really beneficial. Provided some new strategies to use when in a supervisory role and how to communicate easier with complex staff as well as delegation tools. The course also gave an insight to my default supervisor style when in a pressure/stressful situation so I now know to be a bit more conscientious of this when interacting with staff."


    -Department Of Communities


     

    "All information was relevant . I found David to be very engaging and his delivery of information suited my learning. Would definitely like to go further in my training with David as my advisor/ teacher."


    "David was very attentive to our needs as a group considering the majority of the group said very little."


    -BWX Limited


     

    "Great course. Very Insightful."


    -Australian Ceramics Engineering


     

    "I found the exercises we completed in the manual the most useful, as well as how to give feedback. Nothing was delivered that I thought was "useless". It was a great day and I look forward to attending the course again for a refresher. Thank you."


    -Vincents Chartered Accountants


     

    "I can honestly say it's the best course I have ever attended. The reasoning why is because Joseph made the course a great learning environment, whereby he took the time to answer our questions and made us understand the materials. His knowledge and examples taught me to understanding different angles to leadership. Joseph changed the way I need to rewire my brain to understand the different ways of being a Leader. Thank you Joseph."

    Aristocrat Technologies Australia Pty Limited

     

    "Enjoyable & like quotation."

    How to act with people with different personalities (most useful part )."

    "Course was very relevant & enjoyable, learning about others & myself does have huge impact as well as give insight & confidence."

    Blue Star Group

     

    "Was a great course."

    Aristocrat Technologies Australia Pty Limited

     

    FCAWA logo
    I really appreciated that the trainer Emma was able to flexible in her delivery and cater for the needs of the group and not necessarily sticking to the course format but able to link the current discussions back to the course content and tie it together, Well Done.

    -Financial Counsellors Association of Western Australia Inc.


    Thermal Mark Transport Refrigeration logo
    Thank you to Anne and PD Training for providing us with "Supervising Others" training. Our Service Manager found the course to be very useful and helpful. He is very motivated and keen to put his new found knowledge into practice. Anne's training style was engaging and she adapted the course to our working environment quite well. PD Training will be our first point of call for future staff development training.

    -Thermal Mark Transport Refrigeration Pty Ltd


    Connexa logo
    I was very impressed with all aspects of the course provided. The Company PD Training were the perfect partner for us to deliver the training that was required. The trainer Julie was a pleasure to work with, and her approach / method of delivery was a breath of fresh air. Too many Training companies deliver straight from the book. However, Julie used her own extensive knowledge of the subject and tailored the course in her own way to suit the students. I was very impressed and will definitely look forward to working with PD Training again in the future. My team all expressed how pleased they were in regards to the course content and new ideas and approaches the course had made them think about implementing at work. Thank you Julie, and thank you PD Training.

    -Connexa


    Nowra Chemical Manufacturers logo
    Trainer was very engaging and facilitated conversation and group discussions. content was exactly what we were looking for. Well done and thanks for a great day.

    -Nowra Chemical Manufacturers


    Johnson Health Tech logo
    I found my trainer Karen absolutely fantastic. She was a captivating presenter with interesting content. I left the course feeling confident and well informed. I would gladly do another course with your company in the future.

    -Johnson Health Tech Australia


    Community Mutual logo
    I found the course was filled with lots of useful information and tips and ideas on how to handle certain situations. The trainer was friendly and answered all my questions.

    -Community Mutual Ltd


    Life Without Barriers logo
    The training was fantastic! Derrick was engaging from start to finish, and challenged our knowledge and understanding.

    -Life Without Barriers


    Perth Airport logo
    Very informative and relevant to the job we do.
    -Perth Airport


    Allpro Electrical logo
    It was a great learning experience and very comfortable environment. Teacher had our attention from the start to the end.

    -Allpro Electrical Services


    Grampians Community Health logo
    It was a fantastic course, very informative and interesting, with a good facilitator.

    -Grampians Community Health


    GHorizons Family Services logo
    I felt incredibly valued in the training; Kim I felt you made a genuine effort to understand my role, industry & current challenges. I was amazed how you tailored the leanings of the day for each of us as individuals. I took away heaps - Thank you!

    -Horizons Family Services


    Honda MPE logo
    Great course. Highly recommended!

    -Honda MPE


    More happy clients





  • Course Outline - Supervising Others Training Course

    Download Supervising Others Training Course Outline

    Foreword:

    This Supervising Others Training Course will help new and existing supervisors to become more efficient and proficient at delegating, managing time, setting goals and expectations, providing feedback, resolving conflict and administering discipline.
     

    All too often, great team members are promoted to a supervisory role without consideration that supervising is a completely different skill set to that which made them stand out as part of the team.  So, this training course was designed to enhance their existing skill set with the additional skills required to properly manage others in a professional manner.
     

    The Supervising Others Training Course helps people in supervisory roles to improve their skills, confidence and management abilities. This training will benefit new supervisors and anyone who wants to improve their skills in supervising others ensuring the highest level of productivity and team cohesion.

     

    Supervising Others Training Course - Lesson 1
    You as the Supervisor
    • Competencies of a Winning Supervisor
    • What to Do If You’ve Been Promoted from within the Team
    • Reflection
    Supervising Others Training Course - Lesson 2
    Communicating to your Team
    • LDP Review – Communication Evolution Tool
    • Adjusting Your Style for a Better Approach
    • Reflection
    Supervising Others Training Course - Lesson 3
    Set the Expectations
    • Vision
    • How Does Your Team Fit into the Bigger Picture
    • Define the Requirements
    • Set the Expectations with SMART’ER Goals
    • The SMART’ER Way
    • Reflection
    Supervising Others Training Course - Lesson 4
    Successful Delegation
    • 10 Rules for Successful Delegation
    • Degrees of Delegation
    • Troubleshooting Delegation
    • Reflection
    Supervising Others Training Course - Lesson 5
    Art of Feedback
    • Types of Feedback
    • 3 Stages to Receiving Feedback
    • 5 Top Tips to prepare yourself to provide feedback
    • Feedback Delivery Tools
    • Difficult Feedback
    • Seeking Feedback
    Supervising Others Training Course - Lesson 6
    Managing your Time
    • The 80/20 Rule
    • Prioritising with the Urgent-Important Matrix
    • Block Out times around your Energy Cycle
    Supervising Others Training Course - Lesson 7
    Managing Conflict
    • Tuckman and Jensen Four Phase Model
    • Team Development Stages
    • Using a Conflict Resolution Process
    • Alternate Techniques
    • Maintaining Fairness
    • Seeking Help from Within the Team
    • Seeking Help from Outside the Team
    Supervising Others Training Course - Lesson 8
    Reflections
    • Create an Action Plan
    • Accountability = Action

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
  • Public Class Dates for Supervising Others Training Course

    Details:

    • Time: 9:00 AM - 4:30 PM
    • Small classes, average 5 people, max 16
    • Lunch and refreshments included
    • Pay on Invoice or by Credit Card

    Questions:

    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)
    Location Date 1 Date 2 Date 3 Date 4
    Sydney
    Level 1, 111 Harrington Street Sydney NSW 2000
    Apr 15
    1 day course
    $726.00
    Click to book
    Filling fast
    May 7
    1 day course
    $726.00
    Click to book
    Filling fast
    Jun 4
    1 day course
    $726.00
    Click to book
    Filling fast
    Jul 4
    1 day course
    $726.00
    Click to book
    Filling fast
    Melbourne
    123 Queen Street Melbourne VIC 3000
    Apr 15
    1 day course
    $726.00
    Click to book
    Filling fast
    May 7
    1 day course
    $726.00
    Click to book
    Last chance!
    Jun 4
    1 day course
    $726.00
    Click to book
    Filling fast
    Jul 4
    1 day course
    $726.00
    Click to book
    Filling fast
    Brisbane
    Level 2, 21 Mary Street Brisbane QLD 4000
    Apr 15
    1 day course
    $660.00
    Click to book
    Missed out
    May 7
    1 day course
    $726.00
    Click to book
    Last chance!
    Jun 4
    1 day course
    $726.00
    Click to book
    Filling fast
    Jul 4
    1 day course
    $726.00
    Click to book
    Filling fast
    Perth
    Level 1, 863 Hay Street Perth WA 6000
    Apr 15
    1 day course
    $726.00
    Click to book
    Filling fast
    May 7
    1 day course
    $726.00
    Click to book
    Filling fast
    Jun 4
    1 day course
    $726.00
    Click to book
    Filling fast
    Jul 4
    1 day course
    $726.00
    Click to book
    Filling fast
    Adelaide
    19 Young Street Adelaide SA 5000
    Apr 15
    1 day course
    $726.00
    Click to book
    Last chance!
    May 7
    1 day course
    $726.00
    Click to book
    Filling fast
    Jun 4
    1 day course
    $726.00
    Click to book
    Filling fast
    Jul 4
    1 day course
    $726.00
    Click to book
    Filling fast
    Canberra
    4 National Circuit Canberra ACT 2600
    May 7
    1 day course
    $726.00
    Click to book
    Filling fast
    Jul 4
    1 day course
    $726.00
    Click to book
    Filling fast
    Aug 7
    1 day course
    $726.00
    Click to book
    Filling fast
    Sep 20
    1 day course
    $726.00
    Click to book
    Filling fast
    Parramatta
    Suite 19, Level 2, 103 George Street Parramatta NSW 2150
    Apr 15
    1 day course
    $726.00
    Click to book
    Missed out
    May 7
    1 day course
    $726.00
    Click to book
    Missed out
    Jun 4
    1 day course
    $726.00
    Click to book
    Missed out
    Jul 4
    1 day course
    $726.00
    Click to book
    Missed out

    When you book a Public Class with PD Training you can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Transfer policy

    100% Transfer Policy

    If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
Not exactly what you needed? Try other courses in the Management and Supervision Courses Category


Supervising Others Training
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