Creative Problem Solving Training Course
"Learn to become part of the solution."
The PD Training Creative Problem Solving training course provides participants with a complete and practical understanding of the steps involved to analyse, discover and solve problems in the workplace.
The PD Training Creative Problem Solving Training Course teaches the use of the many tools and techniques that resolve problems smoothly, quickly and efficiently. Along with the resolution, it also concentrates on the identification and removal of the root cause of a problem. Learn key skills like questioning techniques, building affinity diagrams and word-chaining, solution evaluation and much more!
Attend a Creative Problem Solving Training class today, or have one of our professional trainers come to your workplace in Brisbane, Parramatta, Sydney, Parramatta, Melbourne, Canberra, Adelaide or Perth.
Please click on the Public Class tab below to view our Creative Problem Solving Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
"Thanks Judith, it was clear from the presentation that you undertook a lot of research to customise the course to our needs."
"Mike did a great job. The team enjoyed themselves and took some useful tips & tricks on board."
-Nexus
"I found the trainer very informative and able to easily facilitate discussion of issues and options which included learnings from a multi disciplinary approach. Multiple resources were identified which should help staff identify new approaches and ways of thinking about complicated problems and issues."
-Australian Communications & Media Authority
"Thanks Judith, it was clear from the presentation that you undertook a lot of research to customise the course to our needs."
-Australian Communications & Media Authority
"Trainer was very knowledgeable and tailored the training to our company and our needs."
-Brookfield Property Partners
"The most useful part of the course was that conversations and discussions were started amongst our team as a result of the trainers facilitation and probing questions. As a female participant I was also very impressed how the trainer delivered herself, confident and knowledgeable, and this gave me confidence to contribute more."
-Milne Agrigroup Pty Ltd
"James is a very well rounded and experienced trainer. A true asset to your business."
-Mosaic Property Developments
"This was a great course for identifying tools we can use in creative problem solving. Having us complete an activity following the creative problem solving method was a great example of how we can actually apply this learning and the benefits of doing so. I also found the content on identifying and removing mind blocks and stimulating creativity very useful (and refreshing!). Thanks Siobhan!"
-GTA Consultants
"The trainer is great, he is an experienced and knowledgeable trainer. He has delivered the positive thinking and ways of solving the problems that I currently have. He tailored the training to meet my specific needs which is really helpful.
I was familiar with a lot of the content, but as an introductory course it provided a lot of practical tools and strategies to apply in the workplace. The trainer was personable and enthusiastic, and I really enjoyed the day and opportunity for reflection."
Individual Course Participant
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.
This Creative Problem Solving workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.
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Topic 1
Getting Started
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Topic 2
The Problem Solving Method
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Topic 3
Information Gathering
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Topic 4
Problem Definition
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Topic 5
Brainstorming Basics
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Topic 6
Generating Solutions - Part One
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Topic 7
Generating Solutions - Part Two
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Topic 8
Evaluating Solutions
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Topic 9
Selecting a Solution
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Topic 10
Planning your Next Steps
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Topic 11
Recording Lessons Learned
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Topic 12
Wrapping Up
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When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people connecting online, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
Multi-modal Reinforcement
Support, reinforcement & extension eLearning and videos in the App.
At your workplace
In our Training Rooms
In our Online Training Room
