Creative Problem Solving Training Course

"Learn to become part of the solution."

The PD Training Creative Problem Solving training course provides participants with a complete and practical understanding of the steps involved to analyse, discover and solve problems in the workplace.

The PD Training Creative Problem Solving Training Course teaches the use of the many tools and techniques that resolve problems smoothly, quickly and efficiently. Along with the resolution, it also concentrates on the identification and removal of the root cause of a problem.  Learn key skills like questioning techniques, building affinity diagrams and word-chaining, solution evaluation and much more!

Attend a Creative Problem Solving Training class today, or have one of our professional trainers come to your workplace in Brisbane, Parramatta, Sydney, Parramatta, Melbourne, Canberra, Adelaide or Perth.

Please click on the Public Class tab below to view our Creative Problem Solving Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Creative Problem Solving Training Course
Learning Outcomes
Course Outline
In-House
Training
Public Class
  • Learning Outcomes - Creative Problem Solving Training Course

    In this course participants will: 
     
    • Understand the complete process of creatively solving a problem.
    • Learn some key questions to ask when gathering information about a problem  
    • Take home tools to effectively determine what 'the problem is'
    • Learn to write concrete problem statements
    • Discover idea-generating tools like affinity diagrams, word chaining, the box method, the Looking through a different Lens & the blink method
    • Learn to evaluate potential solutions against specific criteria like a cost/benefit analysis or group voting
    • Learn to perform a final problem analysis and then select a solution
    • Understand the why's & how's of refining & re-refining a solution shortlist
    • Learn how to identify the tasks & resources necessary to implement a solution
    • Understand how to evaluate & adapt solutions to reality
    Duration: 1 day course
    PD Training customer feedback infographic with average of 9 out of 10



    Reviews

    Creative Problem Solving Training Course Reviews:

    "Thanks Judith, it was clear from the presentation that you undertook a lot of research to customise the course to our needs."

     


    "Mike did a great job. The team enjoyed themselves and took some useful tips & tricks on board."


    -Nexus


     

    "I found the trainer very informative and able to easily facilitate discussion of issues and options which included learnings from a multi disciplinary approach. Multiple resources were identified which should help staff identify new approaches and ways of thinking about complicated problems and issues."


    -Australian Communications & Media Authority


     

    "Thanks Judith, it was clear from the presentation that you undertook a lot of research to customise the course to our needs."


    -Australian Communications & Media Authority


     

    "Trainer was very knowledgeable and tailored the training to our company and our needs."


    -Brookfield Property Partners



    "The most useful part of the course was that conversations and discussions were started amongst our team as a result of the trainers facilitation and probing questions. As a female participant I was also very impressed how the trainer delivered herself, confident and knowledgeable, and this gave me confidence to contribute more."


    -Milne Agrigroup Pty Ltd


     

    "James is a very well rounded and experienced trainer. A true asset to your business."


    -Mosaic Property Developments


     

    "This was a great course for identifying tools we can use in creative problem solving. Having us complete an activity following the creative problem solving method was a great example of how we can actually apply this learning and the benefits of doing so. I also found the content on identifying and removing mind blocks and stimulating creativity very useful (and refreshing!). Thanks Siobhan!"


    -GTA Consultants



    More happy clients 




  • Course Outline - Creative Problem Solving Training Course

    Download Creative Problem Solving Training Course Outline

    Foreword:

    In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

     

    This Creative Problem Solving workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.

     

    Creative Problem Solving Training Course - Lesson 1
    Getting Started
    • Workshop Objectives
    Creative Problem Solving Training Course - Lesson 2
    The Problem Solving Method
    • Introduction to Six-Step Process
    • Problem Definition
    • Information Gathering
    • Generating Possible Solutions
    • Analysing the Solutions
    • Selecting the Best Solution(s)
    • Planning the Next Course of Action
    Creative Problem Solving Training Course - Lesson 3
    Information Gathering
    • Understanding Types of Information
    • Identifying Key Questions
    • Developing Criteria
    Creative Problem Solving Training Course - Lesson 4
    Problem Definition
    • Identifying the Problem
    • Determining the Scope
    • Writing the Problem Statement
    Creative Problem Solving Training Course - Lesson 5
    Brainstorming Basics
    • Creating a Creative Space
    • Setting the Ground Rules
    • Generating Ideas
    Creative Problem Solving Training Course - Lesson 6
    Generating Solutions - Part One
    • Logistical Solutions
    • Using Affinity Diagrams
    • Word Chaining
    Creative Problem Solving Training Course - Lesson 7
    Generating Solutions - Part Two
    • Using the Box Method
    • Using the Looking through a different Lens
    • Using the Blink Method
    Creative Problem Solving Training Course - Lesson 8
    Evaluating Solutions
    • Developing Criteria
    • Using Cost/Benefit Analysis
    • Group Voting
    Creative Problem Solving Training Course - Lesson 9
    Selecting a Solution
    • Doing a Final Analysis
    • Facts vs. Intuition
    • Refining and Re-Refining the Shortlist
    Creative Problem Solving Training Course - Lesson 10
    Planning your Next Steps
    • Identifying Tasks
    • Identifying Resources
    • Evaluating and Adapting
    Creative Problem Solving Training Course - Lesson 11
    Recording Lessons Learned
    • Planning the Follow-up Meetings
    • Celebrating Successes
    • Identifying Improvements
     
    Creative Problem Solving Training Course - Lesson 12
    Wrapping Up
    • Words from the Wise
    • Parking Lot
    • Action Plans and Evaluations

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
  • Public Class Dates for Creative Problem Solving Training Course

    Details:

    • Time: 9:00 AM - 4:30 PM
    • Small classes, average 5 people, max 16
    • Lunch and refreshments included
    • Pay on Invoice or by Credit Card

    Questions:

    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    When you book a Public Class with PD Training you can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Transfer policy

    100% Transfer Policy

    If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
    Location Date 1 Date 2 Date 3 Date 4
    Sydney
    Level 1, 111 Harrington Street Sydney NSW 2000
    Sep 13
    1 day course
    $660.00
    Click to book
    Filling fast
    Nov 23
    1 day course
    $660.00
    Click to book
    Filling fast
    Jan 7
    1 day course
    $660.00
    Click to book
    Filling fast
    Mar 1
    1 day course
    $660.00
    Click to book
    Filling fast
    Melbourne
    123 Queen Street Melbourne VIC 3000
    Sep 13
    1 day course
    $660.00
    Click to book
    Filling fast
    Nov 23
    1 day course
    $660.00
    Click to book
    Filling fast
    Jan 7
    1 day course
    $660.00
    Click to book
    Filling fast
    Mar 1
    1 day course
    $660.00
    Click to book
    Filling fast
    Brisbane
    Level 2, 21 Mary Street Brisbane QLD 4000
    Sep 13
    1 day course
    $660.00
    Click to book
    Filling fast
    Nov 23
    1 day course
    $660.00
    Click to book
    Filling fast
    Jan 7
    1 day course
    $660.00
    Click to book
    Filling fast
    Mar 1
    1 day course
    $660.00
    Click to book
    Filling fast
    Perth
    Level 1, 863 Hay Street Perth WA 6000
    Sep 13
    1 day course
    $660.00
    Click to book
    Filling fast
    Nov 23
    1 day course
    $660.00
    Click to book
    Filling fast
    Jan 7
    1 day course
    $660.00
    Click to book
    Filling fast
    Mar 1
    1 day course
    $660.00
    Click to book
    Filling fast
    Adelaide
    19 Young Street Adelaide SA 5000
    Sep 13
    1 day course
    $660.00
    Click to book
    Filling fast
    Nov 23
    1 day course
    $660.00
    Click to book
    Filling fast
    Jan 7
    1 day course
    $660.00
    Click to book
    Filling fast
    Mar 1
    1 day course
    $660.00
    Click to book
    Filling fast
    Canberra
    4 National Circuit Canberra ACT 2600
    Sep 13
    1 day course
    $660.00
    Click to book
    Filling fast
    Nov 23
    1 day course
    $660.00
    Click to book
    Filling fast
    Jan 7
    1 day course
    $660.00
    Click to book
    Filling fast
    Mar 1
    1 day course
    $660.00
    Click to book
    Filling fast
    Parramatta
    Suite 15, Level 2, 103 George Street Parramatta NSW 2150
    Sep 13
    1 day course
    $660.00
    Click to book
    Filling fast
    Nov 23
    1 day course
    $660.00
    Click to book
    Filling fast
    Jan 7
    1 day course
    $660.00
    Click to book
    Filling fast
    Mar 1
    1 day course
    $660.00
    Click to book
    Filling fast
Not exactly what you needed? Try other courses in the Management and Supervision Courses Category


Creative Problem Solving Training
4.47 out of 5 from 102 responses
 
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