Business process management helps organisations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimised to make sure they are still meeting the goals that they were designed to accomplish. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs.
This 2-day training course by PD Training will introduce participants to business process management. Students will learn how business processes can help improve their company’s bottom line by providing a higher level of quality and consistency for customers.
Business Process Management Training Courses are available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.
Contact us today for a group quote.
|Course name||Length||Outline||Next class|
|Active Listening Training - The secret of great communicators!||0.5 day course|
|Business Etiquette Training||1.0 day course||April 30|
|Communication Skills Training||1.0 day course||May 5|
|Conflict Resolution Training||1.0 day course||May 11|
|Creative Problem Solving Training||1.0 day course||April 19|
|Email Etiquette Training||1.0 day course||May 6|
|Meeting Management Training||1.0 day course|
|Negotiation Training||1.0 day course||May 14|
|Professional Telephone Skills||1.0 day course||April 21|
|Public Speaking Training||1.0 day course||May 17|
|Emotional Intelligence (EQ) Training||1.0 day course||June 11|
|Writing Winning Proposals Training||1.0 day course|
|Body Language Training||1.0 day course||May 5|
|Think on Your Feet Training (2-days)||2.0 day course|
|Minute-Taking Training||1.0 day course||May 21|
|Managing Difficult Conversations Training||1.0 day course|
|Team Communication Training||0.5 day course|
|Delivering Constructive Criticism Training||1.0 day course||June 11|
|Business Process Management||2.0 day course|
|Leading Diversity and Inclusion||1.0 day course|
|Business Writing for the Digital Era||1.0 day course||May 4|
|Business Writing Essentials for the Modern Workplace||1.0 day course||May 4|
This two-day workshop will help you teach participants how to:
"Very useful course. The trainer was very good and had a good understanding of the work we do."
The Royal Australian and New Zealand College of Radiologists
"Leigh established the teams level of skill after the first day and then tailored the second days training to suit which was beneficial"
-Data Action Pty Ltd
"It was really interactive and thought provoking day. The trainer engaged all well."
"This course provided me with a lot of food for thought on how I approach different processes in my role and how I
can be more deliberate and purposeful in my planning and action. It also helped me to better define my 'role in the whole' and how our vision and values should underpin every task we complete, as well as the big picture work that we do. I found the values of the Toyoda Precepts matched well with our organisation's values and I would like to implement some of those concepts in my work/life generally."
"Joseph was an asset to the training being delivered. What could be considered a boring/overly discussed topic in today's work environment, Joseph managed to bring out the critical elements to the content of Business Process Management, whilst engaging the entire group to ensure a collaborative learning environment!"
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
Business Process Management Training Course - Lesson 1
Business Process Management Training Course - Lesson 2
The Fundamentals of Business Process Management
Business Process Management Training Course - Lesson 3
Defining Business Process Management
Business Process Management Training Course - Lesson 4
Reflecting on Processes
Business Process Management Training Course - Lesson 5
The Business Process Life Cycle
Business Process Management Training Course - Lesson 6
The Vision Phase
Business Process Management Training Course - Lesson 7
The Design Phase
Business Process Management Training Course - Lesson 8
The Modelling Phase
Business Process Management Training Course - Lesson 9
The Execution Phase
Business Process Management Training Course - Lesson 10
The Monitoring Phase
Business Process Management Training Course - Lesson 11
The Optimising Phase
Business Process Management Training Course - Lesson 12
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people dialling in, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.