The Emotional Intelligence (EQ) training course teaches you how to develop your emotional intelligence and your ability to manage your responses based on your objective assessment of different personalities and situations.
After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language, the benefits of having a high EQ both at home and in the workplace and much more.
You will complete a personality profile which will help you understand the potential differences among the various personality types and where you currently fit. As a result, you will learn how to engage others in an entirely new way that provides a path to better communication and improved emotional intelligence.
This newly found emotional awareness allows you to communicate more effectively, improve your leadership, succeed at work and achieve your career and personal goals in a shorter amount of time.
In addition to public classes for individuals and inhouse team training for groups, PD Training can provide a complete professional development program for your organisation which combines EQ and other training content, so contact us today to learn more!
This dynamic emotional intelligence course is available now for leaders, managers and team members throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra and Perth.
Looking for a 3-hour live online version of the course? View the 3-hour virtual EQ Course outline and dates.
For onsite or group training delivered at your location click here to get an instant quote.
| Course name | Length | Outline | Next class |
|---|---|---|---|
| Active Listening Training - The secret of great communicators! | 0.5 day course | View schedule | |
| Assertiveness and Self Confidence Training | 1.0 day course | 31 July | |
| Communication Skills Training | 1.0 day course | 25 July | |
| Creative Problem Solving Training | 1.0 day course | 10 September | |
| Public Speaking Training Course | 1.0 day course | 19 August | |
| Stress Management Training | 1.0 day course | View schedule | |
| Emotional Intelligence (EQ) Training | 1.0 day course | 13 August | |
| Body Language Training | 1.0 day course | 25 July | |
| Work-Life Balance Training | 1.0 day course | View schedule | |
| Goal Setting and Getting Things Done Training Course | 1.0 day course | View schedule | |
| Influence and Persuasion at Work Training | 0.5 day course | View schedule | |
| Dealing With Difficult People | 1.0 day course | 26 July | |
| Assertiveness and Self Confidence Training - 3hours | 0.5 day course | 31 July | |
| Instructional Design Training Course | 1.0 day course | View schedule |
After completing this course participants will have learned how to:
“I was a fill in at the last moment and this training course was excellent. It was even more relevant to me as I need to change my communication style needs with a focus to positively influence others. The trainer was excellent; he made it acceptable for me to label my emotions and understand why it was affecting me. Joe drew visual diagrams; which were light bulbs moments for me. One example is understanding I needed to change my habits to achieve better outcomes, better results and more flexibility. The room was also great as we were a group of 4 (3 participants and 1 trainer).”
-Department of Human Services
“The course overall was excellent and very helpful within our workplace with so many different personalities and dealing with families within our community. Angie the trainer was brilliant and the time just flew. She really tuned into us as a group”.
-Heritage Pre School
""Most useful: The discussions during the course focuses on tools and techniques to resolve the problems identified with EQ rather than just identifying/classifying people. Also appreciated that the trainer highlights that the most important is to practice the tools and techniques and to allow mistakes and learn from them."
-Woodside Energy Ltd
"Discussion in class was enlightening - sometimes in a situation you feel you haven't handled it well and the discussion highlighted situations where others had felt the same - this was good for me to realise that I'm not alone in some situations. I have since looked back over the worksheets and manual and have become more self-aware, especially in social situations I can look back and determine what my triggers are when I become defensive or emotionally upset by the words/actions of others."
-Women in Mining Network (WIMnet)
"Most useful part of the course was going through each of the 4 profiles together (people were sitting in groups), it really showed understanding of yourself especially sitting next to someone who may be similar, and hearing suggestions on how to deal with people from other profiles e.g. Advisors preferring one on one over group conversation."
-LeaseEagle
"I found the Instructor really passionate about his subject. We were all surprised to know how much was there about Emotional Intelligence. We felt that it should have probably gone over two days. I got a lot more out of it than I expected."
-Defence Learning Branch
"This course is absolutely great. It is very concise and yet action orientated to help build emotional intelligence. I would really appreciate a follow up session or perhaps a group follow-up forum/meeting to consolidate lessons-learned and debrief. Many thanks!"
-Department of Infrastructure and Regional Development
"Your trainer was great at building rapport, he was interesting and engaging. The training was great as a foundational course on emotional intelligence. I had a really lovely day and felt comfortable in the group and in the facilitation style of the trainer who has an obvious passion for his craft. Well done!" -Department of Communities,
-Child Safety and Disability Services
"Candy was an outstanding trainer who provided an amazing amount of information, examples and self-awareness activities; demonstrating the vast amount of experience she has in her field. She made me feel incredibly comfortable and was an absolute pleasure to interact with. This was my first course with PD Training and I will be highly recommending these services to my managers and superiors for future reference."
-Westpac
"Anne was brilliant. The way in which she conducted herself and facilitated debate was unbelievable. Her knowledge on EQ and ability to answer our questions was great."
-Green Building Council of Australia
"This was the most engaging training I've ever attended. The trainer was very knowledgeable and responsive to the group's needs." "The separation of the group into their personal style and then talking through each of the styles and how they interacted with the other styles - was very good and the most effective part of the course." "One of the best "fit to task" trainers I have had in Justice courses. Respectful of participants, patient, personable."
-Dept Of Justice And Attorney-General
Healthy Emotions + Clear Thinking + Appropriate Action = High EQ
Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you to read the personality style of individuals and adjust your communications accordingly without being controlled by your underlying emotions.
This one day training course is useful for anyone who leads or works with other people, no matter what size the organisation. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy, and it also includes a review of your interpersonal skills via a scientifically proven personality profile.
You will learn to develop and implement these competencies to enhance your relationships in work and life by increasing your understanding of social and emotional behaviours, and learning how to adapt and manage your responses to particular situations. The PD Training Emotional Intelligence Course teaches you how to build stronger relationships, how to empathise with others, how to manage your stress levels, how to overcome challenging situations, how to diffuse personal conflicts and much more.
See the Live Online tab for the course outline for the live online course
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Topic 1
EQ - A Passing Fad?
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Topic 2
I Feel therefore I Am
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Topic 3
The Emotions of Others
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Topic 4
Emotions @ Work
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Topic 5
The Dark side
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Topic 6
Leading and Emotions
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Topic 7
Reflections
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When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people connecting online, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
Download Live Online Course Outline (PDF)
|
Topic 1
EQ - A Passing Fad?
|
Topic 2
I Feel therefore I Am
|
|
Topic 3
The Emotions of Others
|
$100 Discount!
Every live online class booking entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18 months)
Looking for a full-day course in a physical room? Check the calendars in Australia and New Zealand
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
Multi-modal Reinforcement
Support, reinforcement & extension eLearning and videos in the App.
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
Multi-modal Reinforcement
Support, reinforcement & extension eLearning and videos in the App.
Understand emotional intelligence principals and fundamentals such as emotional agility and how to have emotionally intelligent conversations.
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