Emotional Intelligence (EQ) Training

The Emotional Intelligence (EQ) training course teaches you how to develop your emotional intelligence and your ability to manage your responses based on your objective assessment of different personalities and situations.

After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language, the benefits of having a high EQ both at home and in the workplace and much more.  

You will complete a personality profile which will help you understand the potential differences among the various personality types and where you currently fit. As a result, you will learn how to engage others in an entirely new way that provides a path to better communication and improved emotional intelligence.

This newly found emotional awareness allows you to communicate more effectively, improve your leadership, succeed at work and achieve your career and personal goals in a shorter amount of time.

In addition to public classes for individuals and inhouse team training for groups, PD Training can provide a complete professional development program for your organisation which combines EQ and other training content, so contact us today to learn more!

This dynamic emotional intelligence course is available now for leaders, managers and team members throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra and Perth.  

Looking for a 3-hour live online version of the course?  View the 3-hour virtual EQ Course outline and dates.

For onsite or group training delivered at your location click here to get an instant quote.

Your Learning Outcomes

After completing this course participants will have learned how to:

  • Know how to read emotions
  • Understand your own level of emotional intelligence
  • Use the Johari window to understand what you reveal to others about yourself and what others reveal to you
  • Understand resilience and how to build it
  • Understand social awareness and empathy and how to be more empathic and socially aware
  • Understand how different cultures respond to and display emotions
  • Know how to influence others positively
  • Know how to have emotionally intelligent conversations
  • Understand manipulation and emotional dishonesty and how to avoid it
  • Understand how to lead with emotional intelligence

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context



Department of Human Services

“I was a fill in at the last moment and this training course was excellent. It was even more relevant to me as I need to change my communication style needs with a focus to positively influence others. The trainer was excellent; he made it acceptable for me to label my emotions and understand why it was affecting me. Joe drew visual diagrams; which were light bulbs moments for me. One example is understanding I needed to change my habits to achieve better outcomes, better results and more flexibility. The room was also great as we were a group of 4 (3 participants and 1 trainer).” 

 -Department of Human Services



Heritage Pre School

“The course overall was excellent and very helpful within our workplace with so many different personalities and dealing with families within our community. Angie the trainer was brilliant and the time just flew. She really tuned into us as a group”. 

-Heritage Pre School



Woodside Energy Ltd

""Most useful: The discussions during the course focuses on tools and techniques to resolve the problems identified with EQ rather than just identifying/classifying people. Also appreciated that the trainer highlights that the most important is to practice the tools and techniques and to allow mistakes and learn from them." 

 -Woodside Energy Ltd



Women in Mining Network

"Discussion in class was enlightening - sometimes in a situation you feel you haven't handled it well and the discussion highlighted situations where others had felt the same - this was good for me to realise that I'm not alone in some situations. I have since looked back over the worksheets and manual and have become more self-aware, especially in social situations I can look back and determine what my triggers are when I become defensive or emotionally upset by the words/actions of others." 

 -Women in Mining Network (WIMnet)



 LeaseEagle

"Most useful part of the course was going through each of the 4 profiles together (people were sitting in groups), it really showed understanding of yourself especially sitting next to someone who may be similar, and hearing suggestions on how to deal with people from other profiles e.g. Advisors preferring one on one over group conversation." 

 -LeaseEagle



 Defence Learning Branch

"I found the Instructor really passionate about his subject. We were all surprised to know how much was there about Emotional Intelligence. We felt that it should have probably gone over two days. I got a lot more out of it than I expected." 

-Defence Learning Branch



 Department of Infrastructure and Regional-Development

"This course is absolutely great. It is very concise and yet action orientated to help build emotional intelligence. I would really appreciate a follow up session or perhaps a group follow-up forum/meeting to consolidate lessons-learned and debrief. Many thanks!" 

 -Department of Infrastructure and Regional Development



 Department of comminuties child safety

"Your trainer was great at building rapport, he was interesting and engaging. The training was great as a foundational course on emotional intelligence. I had a really lovely day and felt comfortable in the group and in the facilitation style of the trainer who has an obvious passion for his craft. Well done!" -Department of Communities, 

-Child Safety and Disability Services



 Westpac

"Candy was an outstanding trainer who provided an amazing amount of information, examples and self-awareness activities; demonstrating the vast amount of experience she has in her field. She made me feel incredibly comfortable and was an absolute pleasure to interact with. This was my first course with PD Training and I will be highly recommending these services to my managers and superiors for future reference." 

 -Westpac



 Green Building Council of Australia

"Anne was brilliant. The way in which she conducted herself and facilitated debate was unbelievable. Her knowledge on EQ and ability to answer our questions was great." 

 -Green Building Council of Australia



 Dept Of Justice And Attorney General

"This was the most engaging training I've ever attended. The trainer was very knowledgeable and responsive to the group's needs." "The separation of the group into their personal style and then talking through each of the styles and how they interacted with the other styles - was very good and the most effective part of the course." "One of the best "fit to task" trainers I have had in Justice courses. Respectful of participants, patient, personable." 

 -Dept Of Justice And Attorney-General

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Emotional Intelligence (EQ) Training Now

Healthy Emotions + Clear Thinking + Appropriate Action = High EQ 

Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you to read the personality style of individuals and adjust your communications accordingly without being controlled by your underlying emotions. 

This one day training course is useful for anyone who leads or works with other people, no matter what size the organisation. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy, and it also includes a review of your interpersonal skills  via a scientifically proven personality profile. 

You will learn to develop and implement these competencies to enhance your relationships in work and life by increasing your understanding of social and emotional behaviours, and learning how to adapt and manage your responses to particular situations.  The PD Training Emotional Intelligence Course teaches you how to build stronger relationships, how to empathise with others, how to manage your stress levels, how to overcome challenging situations, how to diffuse personal conflicts and much more.

 

See the Live Online tab for the course outline for the live online course

Course Outline for Emotional Intelligence (EQ) Training

After completing this course, participants will have learned to:

Topic 1

EQ - A Passing Fad?

  • The Power of Emotions
  • The Limbic System
  • Useful Models of Emotional Intelligence
  • Reflection

Topic 2

I Feel therefore I Am

  • Tuning In to Your Own Emotions
  • Johari Window
  • Self-Control
  • Resilience
  • Reflection

Topic 3

The Emotions of Others

  • Interpersonal skills
  • Social Awareness and Empathy
  • Emotions and Culture
  • Reflection

Topic 4

Emotions @ Work

  • Influencing Others
  • Having Difficult Conversations
  • Dealing with Change
  • Toxic Workplaces and Emotional Intelligence
  • Reflection

Topic 5

The Dark side

  • Manipulation
  • Emotional Honesty
  • Reflection

Topic 6

Leading and Emotions

  • Leadership and Emotional Intelligence
  • Emotional Agility
  • Cultivating EI in organisations
  • Reflection

Topic 7

Reflections

  • Create an Action Plan
  • Accountability = Action
  • References

4.7/5

from 2329 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Emotional Intelligence (EQ) Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App

Questions:

Upcoming Live Classes

Live Online

3-hour course

9:00 am - 12:00 pm Australia/Brisbane

$495.00

13 August

Enrol Now Last chance!

10 October

Enrol Now Last chance!

30 January

Enrol Now Filling fast

16 April

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Course Outline for Emotional Intelligence (EQ) Training

After completing this course, participants will have learned to:

Topic 1

EQ - A Passing Fad?

  • The Power of Emotions
  • The Limbic System
  • Useful Models of Emotional Intelligence
  • Reflection

Topic 2

I Feel therefore I Am

  • Tuning In to Your Own Emotions
  • Johari Window
  • Self-Control
  • Resilience
  • Reflection

Topic 3

The Emotions of Others

  • Interpersonal skills
  • Social Awareness and Empathy
  • Emotions and Culture
  • Reflection

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App

Questions:

Adelaide

1.0 day course

Education Development Centre, 4 Milner Street Adelaide SA 5007

$770.00

13 August

Missed out

10 October

Enrol Now Filling fast

5 December

Enrol Now Filling fast

30 January

Enrol Now Filling fast

Brisbane

1.0 day course

Karstens Conference Centre, Level 24, 215 Adelaide St, Brisbane QLD 4000

$770.00

13 August

Enrol Now Last chance!

10 October

Enrol Now Filling fast

5 December

Enrol Now Filling fast

30 January

Enrol Now Filling fast

Canberra

1.0 day course

Canberra Flex, 4 National Circuit Canberra ACT 2600

$770.00

13 August

Missed out

10 October

Enrol Now Filling fast

5 December

Enrol Now Filling fast

30 January

Enrol Now Filling fast

Melbourne

1.0 day course

Karstens Conference Centre, 123 Queen Street Melbourne VIC 3000

$770.00

13 August

Enrol Now Last chance!

10 October

Enrol Now Filling fast

5 December

Enrol Now Filling fast

30 January

Enrol Now Filling fast

Perth

1.0 day course

Karstens Conference Centre, Level 1, 111 St. Georges Terrace Perth WA 6000

$770.00

13 August

Enrol Now Last chance!

10 October

Enrol Now Filling fast

5 December

Enrol Now Filling fast

30 January

Enrol Now Filling fast

Sydney

1.0 day course

Karstens Conference Centre Canada House, Level 1, 111 Harrington Street Sydney NSW 2000

$770.00

13 August

Enrol Now Last chance!

10 October

Enrol Now Filling fast

5 December

Enrol Now Filling fast

30 January

Enrol Now Filling fast

Course Outline for Emotional Intelligence (EQ) Training

After completing this course, participants will have learned to:

Topic 1

EQ - A Passing Fad?

  • The Power of Emotions
  • The Limbic System
  • Useful Models of Emotional Intelligence
  • Reflection

Topic 2

I Feel therefore I Am

  • Tuning In to Your Own Emotions
  • Johari Window
  • Self-Control
  • Resilience
  • Reflection

Topic 3

The Emotions of Others

  • Interpersonal skills
  • Social Awareness and Empathy
  • Emotions and Culture
  • Reflection

Topic 4

Emotions @ Work

  • Influencing Others
  • Having Difficult Conversations
  • Dealing with Change
  • Toxic Workplaces and Emotional Intelligence
  • Reflection

Topic 5

The Dark side

  • Manipulation
  • Emotional Honesty
  • Reflection

Topic 6

Leading and Emotions

  • Leadership and Emotional Intelligence
  • Emotional Agility
  • Cultivating EI in organisations
  • Reflection

Topic 7

Reflections

  • Create an Action Plan
  • Accountability = Action
  • References

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save
Purchase the microlearning bundle

Understand emotional intelligence principals and fundamentals such as emotional agility and how to have emotionally intelligent conversations.

Buy Emotional Intelligence

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

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