Problem Solving and Decision Making Training Course

In the workplace, you’ll need to make decisions and resolve problems frequently. And while many of your decisions are not so important, some are potentially life changing. So learning how to use effective strategies and tools will help you to make the right decisions at the right time.

The PD Training Problems Solving and Decision Making Training Course provides you with skills such as problem solving techniques and models, organising methods, ways to conduct research, identifying options to achieve accurate decision-making and problem solving.

This highly valuable and effective training course is now available Australia wide including Brisbane, Sydney, Melbourne, Perth, Adelaide, Parramatta, Canberra and Parramatta.

Please click on the Public Class tab below to view our Problems Solving and Decision Making Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Learning Outcomes
Course Outline
In-House
Training
Public Class
  • Learning Outcomes - Problem Solving and Decision Making Training Course

    After completing this course, participants will have learned to:
    • Apply problem-solving steps and tools
    • Analyse information to clearly describe problems
    • Identify appropriate solutions
    • Think creatively and be a contributing member of a problem-solving team
    • Select the best approach for making decisions
    • Create plans for implementing, evaluating, and following up
    • Avoid common decision-making mistakes
    • Make correct and timely decisions
    • Use problem-solving model and toolkit
    • Use SWOT Analysis
    • Make good group decisions
    Duration: 2 day course
    PD Training customer feedback infographic with average of 9 out of 10



    Reviews

    Problem Solving and Decision Making Training Course Reviews:

    "Fantastic knowledge and enthusiasm. Had a really good day, was fun, informative and useful both for my professional and personal lives."

     

    "Derrick (trainer) was awesome, informative, witty, sharp and articulate. I would definitely attend another seminar that Derrick is presenting at."

     

    "Fantastic knowledge and enthusiasm. Had a really good day, was fun, informative and useful both for my professional and personal lives."

     

    "The trainer was very engaging, content was informative."


    -Glen Eira City Council

     


    "I found the course very useful and relevant. I like that we got to work through the problems and solutions using real examples."


    -The Royal Australian and New Zealand College of Radiologists


     

    "As a general comment, I thought the trainer did well to adapt to the needs of those attending the training."


    -Vic Roads Essendon


     

    "Enjoyed this 2 day course and the trainer was excellent and kept the pace really well, very interactive which made the 2 days go really quickly!"


     "Fantastic course made all the better with a excellent facilitator, very informative and ensured that all content was relevant to our work and the organisation."


    "This was a fantastic course - absolutely fantastic. Loved the content. Loved the trainer and loved the group. I really found the problem solving techniques helpful."


    "I thought this was an excellent and useful course."


    -Family and Community Services - Aboriginal Housing Office


     

    "The 1st session has been satisfying so far , the personal traits is my favorite (counselor, driver, coach, and advisor) it is difficulty for the trainer to be the Master in every aspect of day to day problems but he has illustrated the models and patterns."


    "Learning how the different personality types affect workplace communication, attitudes, and approaches seemed very useful. Having some formal models for decision-making and problem identification may prove useful if we can fit those techniques in with our processes."


    -Queensland Shared Services


    More happy clients 




  • Course Outline - Problem Solving and Decision Making Training Course

    Download Problem Solving and Decision Making Training Course Outline

    Foreword:

     

    Correct and timely decision-making can be done using specific techniques and enhanced knowledge of the self and situations. During this Decision Making Training Course, participants receive training in applying problem solving techniques to help decision making, identify appropriate solutions, use creativity, evaluate situations and people, predict outcomes and more.

     

    Having a process to work through can take the anxiety out of problem-solving and make decision-making easier. By using best practice techniques you can learn to be more effective when problems arise and be more efficient when solving those issues.

    Problem Solving and Decision Making Training Course - Lesson 1
    Introduction
    • Icebreaker
    • Housekeeping Items
    • The Parking Lot
    • Workshop Objectives
    Problem Solving and Decision Making Training Course - Lesson 2
    Definitions
    • Defining Problem Solving & Decision Making
    • Problem Identification
    • Eight Essentials to Defining a Problem
    • Problem Solving in Action
    Problem Solving and Decision Making Training Course - Lesson 3
    Making Decisions
    • What it Means
    • Types of Decisions
    • Facts vs. Information
    • Decision-Making Traps
    Problem Solving and Decision Making Training Course - Lesson 4
    Getting Real
    • Pre-Assignment Review
    • Debrief
    Problem Solving and Decision Making Training Course - Lesson 5
    The Problem Solving Model
    • Model Overview
    • Real Problems
    • Debrief
    • Phase One
    • Phase Two
    • Phase Three
    Problem Solving and Decision Making Training Course - Lesson 6
    Case Study
    • The Truck
    • Debrief
    Problem Solving and Decision Making Training Course - Lesson 7
    The Problem Solving Toolkit
    • The Basic Tools
    • The Fishbone
    • Degrees of Support
    • Creative Thinking Methods
    • Brainstorming & Brainwriting
    • Debrief
    • More Methods
    Problem Solving and Decision Making Training Course - Lesson 8
    Developing a Course of Action
    • Decision Information
    • Individual Actions Steps
    • Group Planning
    • Exercise Debrief
    Problem Solving and Decision Making Training Course - Lesson 9
    Swotting Up
    • SWOT Analysis
    • Individual Analysis
    Problem Solving and Decision Making Training Course - Lesson 10
    Making Good Group Decisions
    • Working Toward the Decision
    • Avoiding Fatal Mistakes
    Problem Solving and Decision Making Training Course - Lesson 11
    Analysing & Selecting Solutions
    • Selecting Criteria
    • Creating a Cost-Benefit Analysis
    • Debrief
    Problem Solving and Decision Making Training Course - Lesson 12
    Planning & Organising
    • Introduction
    • Follow-Up Analysis
    • Evaluate
    • Adapt, Close & Celebrate
     

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
  • Public Class Dates for Problem Solving and Decision Making Training Course

    Details:

    • Time: 9:00 AM - 4:30 PM
    • Small classes, average 5 people, max 16
    • Lunch and refreshments included
    • Pay on Invoice or by Credit Card

    Questions:

    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    When you book a Public Class with PD Training you can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Transfer policy

    100% Transfer Policy

    If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
    Location Date 1 Date 2 Date 3 Date 4
    Sydney
    Level 1, 111 Harrington Street Sydney NSW 2000
    Feb 14
    2 day course
    $1320.00
    Click to book
    Filling fast
    Apr 18
    2 day course
    $1320.00
    Click to book
    Filling fast
    Jun 6
    2 day course
    $1320.00
    Click to book
    Filling fast
    Aug 22
    2 day course
    $1320.00
    Click to book
    Filling fast
    Melbourne
    123 Queen Street Melbourne VIC 3000
    Feb 14
    2 day course
    $1320.00
    Click to book
    Filling fast
    Apr 18
    2 day course
    $1320.00
    Click to book
    Filling fast
    Jun 6
    2 day course
    $1320.00
    Click to book
    Filling fast
    Aug 22
    2 day course
    $1320.00
    Click to book
    Filling fast
    Brisbane
    Level 2, 21 Mary Street Brisbane QLD 4000
    Feb 14
    2 day course
    $1320.00
    Click to book
    Filling fast
    Apr 18
    2 day course
    $1320.00
    Click to book
    Filling fast
    Jun 6
    2 day course
    $1320.00
    Click to book
    Filling fast
    Aug 22
    2 day course
    $1320.00
    Click to book
    Filling fast
    Perth
    Level 1, 863 Hay Street Perth WA 6000
    Feb 14
    2 day course
    $1320.00
    Click to book
    Filling fast
    Apr 18
    2 day course
    $1320.00
    Click to book
    Filling fast
    Jun 6
    2 day course
    $1320.00
    Click to book
    Filling fast
    Aug 22
    2 day course
    $1320.00
    Click to book
    Filling fast
    Adelaide
    19 Young Street Adelaide SA 5000
    Feb 14
    2 day course
    $1320.00
    Click to book
    Filling fast
    Apr 18
    2 day course
    $1320.00
    Click to book
    Filling fast
    Jun 6
    2 day course
    $1320.00
    Click to book
    Filling fast
    Aug 22
    2 day course
    $1320.00
    Click to book
    Filling fast
    Canberra
    4 National Circuit Canberra ACT 2600
    Feb 14
    2 day course
    $1320.00
    Click to book
    Filling fast
    Apr 18
    2 day course
    $1320.00
    Click to book
    Filling fast
    Jun 6
    2 day course
    $1320.00
    Click to book
    Filling fast
    Aug 22
    2 day course
    $1320.00
    Click to book
    Filling fast
    Parramatta
    Suite 19, Level 2, 103 George Street Parramatta NSW 2150
    Feb 14
    2 day course
    $1320.00
    Click to book
    Filling fast
    Apr 18
    2 day course
    $1320.00
    Click to book
    Filling fast
    Jun 6
    2 day course
    $1320.00
    Click to book
    Filling fast
    Aug 22
    2 day course
    $1320.00
    Click to book
    Filling fast
Not exactly what you needed? Try other courses in the Leadership and Strategy Courses Category


Problem Solving and Decision Making Training
4.67 out of 5 from 46 responses
 
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