Problem Solving and Decision Making Training Course
In the workplace, you’ll need to make decisions and resolve problems frequently. And while many of your decisions are not so important, some are potentially life changing. So learning how to use effective strategies and tools will help you to make the right decisions at the right time.
The PD Training Problems Solving and Decision Making Training Course provides you with skills such as problem solving techniques and models, organising methods, ways to conduct research, identifying options to achieve accurate decision-making and problem solving.
This highly valuable and effective training course is now available Australia wide including Brisbane, Sydney, Melbourne, Perth, Adelaide, Parramatta, Canberra and Parramatta.
Please click on the Public Class tab below to view our Problems Solving and Decision Making Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
| Course name | Length | Outline | Next class |
|---|---|---|---|
| Coaching and Mentoring Training | 1.0 day course | 14 December | |
| Leadership Training Course to Develop Strong Leaders | 2.0 day course | 29 January | |
| Motivating Employees Training | 1.0 day course | View schedule | |
| Mentoring Training | 1.0 day course | View schedule | |
| Knowledge Management (KM) Training | 1.0 day course | 14 December | |
| Employee Engagement Training | 1.0 day course | View schedule | |
| FISH for Leaders Training | 1.0 day course | View schedule | |
| Strategic Business Planning Training | 1.0 day course | View schedule | |
| Problem Solving and Decision Making Training | 2.0 day course | 12 February | |
| Dealing With Difficult People | 1.0 day course | 27 February | |
| Design Thinking Training | 1.0 day course | 21 February | |
| The 10 Dimensions of Effective Leadership | 2.0 day course | 7 December | |
| Decision Making With a Data Driven Mindset | 0.5 day course | 23 January |
"Fantastic knowledge and enthusiasm. Had a really good day, was fun, informative and useful both for my professional and personal lives."
"Derrick (trainer) was awesome, informative, witty, sharp and articulate. I would definitely attend another seminar that Derrick is presenting at."
"Fantastic knowledge and enthusiasm. Had a really good day, was fun, informative and useful both for my professional and personal lives."
"The trainer was very engaging, content was informative."
-Glen Eira City Council
"I found the course very useful and relevant. I like that we got to work through the problems and solutions using real examples."
-The Royal Australian and New Zealand College of Radiologists
"As a general comment, I thought the trainer did well to adapt to the needs of those attending the training."
-Vic Roads Essendon
"Enjoyed this 2 day course and the trainer was excellent and kept the pace really well, very interactive which made the 2 days go really quickly!"
"Fantastic course made all the better with a excellent facilitator, very informative and ensured that all content was relevant to our work and the organisation."
"This was a fantastic course - absolutely fantastic. Loved the content. Loved the trainer and loved the group. I really found the problem solving techniques helpful."
"I thought this was an excellent and useful course."
-Family and Community Services - Aboriginal Housing Office
"The 1st session has been satisfying so far , the personal traits is my favorite (counselor, driver, coach, and advisor) it is difficulty for the trainer to be the Master in every aspect of day to day problems but he has illustrated the models and patterns."
"Learning how the different personality types affect workplace communication, attitudes, and approaches seemed very useful. Having some formal models for decision-making and problem identification may prove useful if we can fit those techniques in with our processes."
-Queensland Shared Services
Correct and timely decision-making can be done using specific techniques and enhanced knowledge of the self and situations. During this Decision Making Training Course, participants receive training in applying problem solving techniques to help decision making, identify appropriate solutions, use creativity, evaluate situations and people, predict outcomes and more.
Having a process to work through can take the anxiety out of problem-solving and make decision-making easier. By using best practice techniques you can learn to be more effective when problems arise and be more efficient when solving those issues.
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Topic 1
Introduction
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Topic 2
Definitions
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Topic 3
Making Decisions
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Topic 4
Getting Real
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Topic 5
The Problem Solving Model
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Topic 6
Case Study
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Topic 7
The Problem Solving Toolkit
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Topic 8
Developing a Course of Action
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Topic 9
Swotting Up
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Topic 10
Making Good Group Decisions
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Topic 11
Analysing & Selecting Solutions
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Topic 12
Planning & Organising
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When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people connecting online, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
Multi-modal Reinforcement
Support, reinforcement & extension eLearning and videos in the App.
At your workplace
In our Training Rooms
In our Online Training Room
