Both formal and informal meetings are taking place every day in any organisation, but who is taking and recording the minutes from these meetings?
The PD Training Minute Taking Training 3-hour, live online course will enable you to understand the important role of a minute-taker as well as efficiently recording all the important information discussed. Learn key skills like deciding what should be recorded, active listening, how to create drafts and reports, organisational skills and much more.
Are accurate records of key business decisions being recorded? Who were the key decision makers? Does anyone know what happened in the meeting and what decisions were made and carried? What ideas were discussed and motioned? Are your business units effectively implementing decisions made after the meeting?
This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day.This is an instructor-led class that you can attend from home or your office.
We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request.
These courses are facilitated in English, and are open to people from different industries in all countries especially across Australia, New Zealand, Singapore, Malaysia, Hong Kong and Papua New Guinea - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs see our outcomes in the reviews.
**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!
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|Organisational Skills Training||1.0 day course||View schedule|
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|Advanced Facilitation 1-Hour Online Class Mastering Facilitation & Leading Divergent Thinking||0.1 day course||View schedule|
|Advanced Skills for Executive Assistants and PA's 1-hour Online Class Difficult People and Competing Demands||0.1 day course||View schedule|
|Advanced Skills for Executive Assistants and PA's 1-hour Online Class Managing the Office and Work-Life Balance||0.1 day course||View schedule|
|Time Management 1-hour Online class with a Master Trainer - Planning and Crisis Management||0.1 day course||View schedule|
|Developing a Growth Mindset in Challenging Times 1-hour online class with a Master Trainer||0.1 day course||View schedule|
|Building Creativity and Problem Solving 1-hour Online Class with a Master Trainer||0.1 day course||View schedule|
|Creating Resilient Outcome-Oriented Teams in Trying Times 1-hour Online Class||0.1 day course||View schedule|
|Supervisor Skills - "The New Team Leader" Your Role and Communicating with your team 1-hour online workshop||0.1 day course||View schedule|
|Supervisor Skills - Successful Delegation and Giving Feedback 1-hour online workshop||0.1 day course||View schedule|
|Supervisor Skills - Managing Conflict 1-hour online workshop||0.1 day course||View schedule|
|Managing Virtual Teams Training 1-Hour Online Setting Up Your Team||0.1 day course||View schedule|
|Managing Virtual Teams Training 1-Hour Online Class - Meetings and Collaboration Tools||0.1 day course||View schedule|
|Managing Virtual Teams Training 1-Hour Online Class - Communication Strategies||0.1 day course||View schedule|
|Managing Virtual Teams Training 1-Hour Online Class - Building Trust and Cultural Challenges||0.1 day course||View schedule|
|Managing Virtual Teams Training 1-Hour Online Class - Succeeding with Virtual Teams||0.1 day course||View schedule|
|Conflict Resolution Training - 3hours||0.5 day course||17 June|
|Emotional Intelligence (EQ) Training - 3hours||0.5 day course||9 June|
|Coaching and Mentoring Training - 3hours||0.5 day course||8 June|
|Communication Skills Training - 3hours||0.5 day course||10 June|
|Email Etiquette Training - 3hours||0.5 day course||7 July|
|Minute-Taking Training - 3hours||0.5 day course||21 June|
|Negotiation Training - 3hours||0.5 day course||23 June|
|Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - 3hours||0.5 day course||12 August|
|Dealing With Difficult People in the Workplace - 3hours||0.5 day course||17 June|
|Giving Constructive Feedback Training - 3hours||0.5 day course||2 June|
|Sales Training - 3hours||0.5 day course||19 July|
|Knowledge Management (KM) Training - 3hours||0.5 day course||3 June|
|Supervising Others Training - 3hours||0.5 day course||17 June|
|Time Management Training - Half Day||0.5 day course||24 June|
|Advanced Skills for Elite Personal Assistants and Executive Assistants - 3hours||0.5 day course||2 June|
|Leadership Development Training - Managing your Team - 3hours||0.5 day course||29 June|
|Leadership Development Training - Become THE leader - 3hours||0.5 day course||28 June|
|Assertiveness and Self Confidence Training - 3hours||0.5 day course||1 July|
|Situational Leadership and Building Trust 1-Hour Live Online Workshop||0.1 day course||View schedule|
|Business Writing Essentials for the Modern Workplace - 3hours||0.5 day course||17 June|
|Customer Service Training - 3hours||0.5 day course||22 July|
|Professional Telephone Skills - 3hours||0.5 day course||24 June|
|Recruitment and Selection Training - 3hours||0.5 day course||9 June|
|Lean Six Sigma Introduction - 3hours||0.5 day course||19 July|
|Managing Difficult Conversations Training - 3hours||0.5 day course||9 June|
|Behavioural Interview Techniques Training - 3hours||0.5 day course||5 July|
|Body Language Training - 3hours||0.5 day course||21 June|
|Facilitation Skills Training - 3hours||0.5 day course||22 June|
|Effective Delegation Training - 3hours||0.5 day course||13 July|
|Business Ethics Training - 3hours||0.5 day course||8 July|
|Overcoming Objections Sales Training - 3hours||0.5 day course||22 July|
|Introduction to SEO - Online Instructor led 90-minutes||0.1 day course||9 June|
|Google Adwords - Online Instructor led 90-minutes||1.0 day course||View schedule|
|PPA - Identifying Difference as Opportunities - 3hours||0.5 day course||9 June|
|PPA - Problem Solving with a Growth Mindset - 3hours||0.5 day course||3 June|
|PPA - Resilience and You - 3hours||0.5 day course||3 June|
|PPA - Taking Productivity to the Next Level - 3hours||0.5 day course||9 June|
|PPA - Building Team Synergy - 3hours||0.5 day course||10 June|
|Managing Workplace Diversity Training - 3hours||0.5 day course||20 July|
|Managing Virtual Teams Training - 3hours||0.5 day course||24 June|
|REACH Master Practitioner Training - Online Instructor-led 4 x 3 hour sessions - equivalent to 2-full days of learning||2.0 day course||View schedule|
|Master Virtual Training - 3hours||0.5 day course||View schedule|
|Practical ways of becoming more Resilient Training Course - 3hours||0.5 day course||3 June|
|Achieving Better Time Management While Working from Home - 3hours||0.5 day course||24 June|
|Job Search and Application Skills - 3hours||0.5 day course||22 June|
|Job Interview Skills - 3hours||0.5 day course||23 June|
|The Art of Social Selling - 3hours||0.5 day course||View schedule|
|Active Listening Training - The secret of great communicators! - 3 hours||0.5 day course||10 June|
|Change Management - Understanding Change||0.1 day course||2 June|
|Influence and Persuasion at Work Training - 3 hours||0.5 day course||16 June|
After completing this course participants will be able to:
Every Live Online Class Booking Entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18-months)
Looking for a full-day course in a physical room? Check the Full Catalogue
"I've learned that whenever you take minutes it is not like writing a script but only keywords. What are the responsibilities of a minute taker. How to be more confident and be a good listener."
"I liked that Louise got us to work out how much a meeting actually can cost a company. It gave me a whole new perspective on Meetings and the importance of getting them right! Louise shared apps and Youtube clips to watch to reinforce out training. I loved her "Car Park" idea. A tool which I will definitely utilise."
"The Trainer addressed our individual needs first which gave her time then to go through the manual. I thoroughly enjoyed the delivery of the minute taking course. The Trainer used different methods to keep the class attentive and focused. Thank you for a helpful day."
-Bega Garnbirringu Health Services
"Anne was a wonderful trainer. She made the environment very relaxed and easy to learn in. She had good, solid examples of each the types of minutes for different meetings. Very insightful. Personally, I benefited from her examples of how to truncate/tighten my minutes. She did not make me feel as if I was a crap minute-taker. She said that it was my personality/style to be as detailed as I am."
-Sydney Institute of Traditional Chinese Medicine
"I loved that the trainer was able to take one of our questions and give us a practical answer as to how we would apply that directly to the type of work we do. Great suggestions that made sense and are easy to apply. Most useful tool was the agenda/minute check-list."
-Family and Community Services - Aboriginal Housing Office
"The Trainer was fantastic- I didn't realise minute taking was so involved, however she explained all steps of the process and how factors such as personality are relevant to the process."
-Department of Aboriginal Affairs
"This minute writing course affirmed that my current techniques and approach is on the right track. The most important thing I've learnt is understanding the big picture of what is discussed and to sum it all up noting actions and deadline."
-Hope Community Services Inc.
"The course was useful and informative. The trainer was good at accommodating the different levels of experience of attendees and I learned some useful tactics."
"Loved how the trainer included everybody in the group/asking questions to all - put me out of my comfort zone and was able to participate fully in the class."
-National Native Title Tribunal
"I was fortunate to have a One on One half day session for the Minute taking course. Jen structured the course to suit my needs and learning requirements. She also went above and beyond to provide me with her own experiences to share what she hasn't learnt. Surprised myself with how I much I already knew but also how quickly I could relate new skills to future roles. Thanks very much Jen. Would love to attend more courses with Jen and look forward to attend the course again in the next few months to recap."
-Civil Aviation Safety Authority
"The course and the trainer were great, I wish I did this training in my early days of Business Administration, a lot of the content was something I had learnt myself and when I completed my Business certificates III & IV, however a proper training course will help me better my learning career as there is always room for improvement. I have taken away a lot of strategies and tips from this course. I guess for me, it'll be implemented in future employment opportunities as there was a lot more formal content, however the trainer helped me with listening strategies to pay more attention to the speaker and not to lose focus which is a huge thing for me. I thoroughly enjoyed the course and stayed on track all day, learnt a lot about myself as an employee too!! Thank you so much!! :)
-Individual Course Participant
"Interesting delivery for Minute taking. Never thought about the 'personality' aspect influencing the type/quality/delivery of Minutes before, so that was fascinating for me. Better dynamics with the tables and good to work in groups with different people for bouncing ideas and brainstorming. Theory based learning was also well presented. Kate knows her stuff. Thank you." "Have found the different approach to minute-taking refreshing and innovative. I have done another course at AIM many years ago and it did not touch on any psychological factors or offer alternatives for different styles as this one has. Kate is an engaging presenter and has done a stellar job of bringing together the group from very different work environments to one platform for learning. She has endeavoured to involve all members of the group to openly participate."
Improve your organisation's meeting outcomes with the use of effective minute-taking.
Effective minute-taking will enable your business units to solve many problems and complaints associated with running meetings. In the hands of a competent minute-taker, managers and staff are enabled to effectively action efficiently recorded meeting items.
You will also learn advanced styles of minute taking such as colour-coding and suitable methods for minute-taking in informal, formal and action meeting scenarios.
Minute-Taking Training - 3hours - Lesson 1
Your Winning Style and How Best to Communicate with Your Manager
Minute-Taking Training - 3hours - Lesson 2
Minute-Taking Training - 3hours - Lesson 3
Set up for Success – Plan beforehand
Minute-Taking Training - 3hours - Lesson 4
Determine What’s Important
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
We use secure Video Conferencing such as Microsoft Teams or Zoom on request that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people dialling in, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.