If you're in a supervisory position, it's important that you are equipped with the skills required to ensure your team is productive and motivated to perform at their highest levels each and every day. Anyone who supervises others, especially those who are new to supervision, will benefit from our 1-day course developed for managers and supervisors in Australia.

The PD Training Supervising Others training course provides participants with strong leadership skills, like delegating to others, decision making strategies, effective time management, analytical and problem-solving skills, effective communication skills, how to create an atmosphere which promotes internal motivation to work toward team goals, giving formal feedback and much more.

This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day. This is an instructor-led class that you can attend from home or your office. 

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request. 

These courses are facilitated in English, and are open to people from different industries across Australia, New Zealand, Singapore, Malaysia and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities.  Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs see our outcomes in the reviews. 

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Supervising Others Training Course - Online Instructor-led 3hours
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Your Learning Outcomes
Supervising Others Training Course - Online Instructor-led 3hours

By the end of this course, participants will be able to:

  • Set clear expectations for team members
  • Master techniques to delegate effectively and confidently
  • Develop approaches for conducting formal feedback sessions
  • Provide informal, constructive feedback
  • Establish conflict resolution strategies
Duration: 3-hour course
Live Online Money

$100 Discount!

Every Live Online Class Booking Entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18-months)

Instructor Led

Looking for a full-day course in a physical room? Check the Full Catalogue




Reviews



Tropical Medical Training

"Our trainer, James built rapport with our group very quickly and determined our individual needs. He tailored the day's delivery to suit all our individual needs and even covered topics not included in our course manual. James is very knowledgeable on his topic and often related the contents to his personal experiences, which aided my learning process. James delivered an energetic presentation, which made the day fun and enjoyable. I particularly enjoyed the Goal Setting and Time Management topics as both these areas will improve not only my outcomes at work, but also my personal goals and ambitions. I feel motivated to tackle a very Urgent and Important personal task now. I have also learnt that I already possess many supervisory skills, but I now have the information to start practicing other skills I need to gain the confidence to successfully supervise a team. Thank you James, I really enjoyed the jam-packed day and will keep an eye out for your next Cultural Intelligence workshop. My favourite tip of the day: EAT THE FROG!"

-Tropical Medical Training



Beatty Park Leisure Centre

"I found Jill a great presenter and she kept us interested even after the lunch break which I know is usually a down time for most participants. Even though a lot of what was contained in the course I already knew and practiced it was good to do the Course which reinforced my belief that I was making the appropriate decisions with my role as a staff manager."

-Beatty Park Leisure Centre



TAFE Queensland Library Network Southbank

"Fantastic. Derrick was very inclusive of all attendees. I had a few questions (the annoying one) and he continually answered them with specific solutions. A great help."

"Derrick was able to restructure the course to meet the specific needs of the participants and still deliver the main message.

-TAFE Queensland Library Network – Southbank



University Of Notre Dame Australia

"Deidre was a very inspirational trainer. I particularly enjoyed learning about how to work with the different personality types according to the REACHE Profiles and tailoring the method of communication accordingly (very interesting)."

-Department of Education, Training "I found the section on different personality types, and how to change your communication style accordingly, very useful and enlightening, and I will carry that forward into daily use. The part on delegation was also good, and the final section on time management with the important/urgent matrix."

"Enjoyed the way the trainer presented. Enjoyed the group discussions, and it was not always in one room coaching as we utilised other rooms. The trainer involved each attendee."

-University Of Notre Dame Australia



Brisbane Markets Limited

"I found the course very useful and informative. The Trainer (Derrick) was excellent and really presented and explained all course material clearly. He was also was very structured in his application and delivery. The small group worked really well as everyone was encouraged to be involved and share experiences and focus on ways to combat there difficulties and advise successes in the work place. The lunches and coffee facility provided was great. The course material assisted with identifying key focus area which will make me more efficient but also reassured me in areas to which I'm working well in. The LPD profile in my opinion was spot on and overall my whole experience with PDT was positive. PDT was professional in every way well done."

-Brisbane Markets Limited


PGP Consulting PtyLtd

"I thought it was great to be put together with people with differing vocations and reasons behind attending the course. It was good to see from different views, bounce ideas off of other people and see how this very useful knowledge can be put to the test. Karen Smythe was also lovely and engaging and really tailored the training so that it was very personable. I would definitely recommend to other team members in my office."

-PGP Consulting Pty Ltd



Cash Stop Financial Services Pty Ltd

"The trainer had the room engaged from start to finish. Time constraints were an issue with a great deal of content to cover, therefore, it did become a little rushed towards the end but this did not alter the fact that we all gained something from each and every topic covered."

-Cash Stop Financial Services Pty Ltd



Aristocrat Technologies Australia Pty Limited

"I can honestly say it's the best course I have ever attended. The reasoning why is because Joseph made the course a great learning environment, whereby he took the time to answer our questions and made us understand the materials. His knowledge and examples taught me to understanding different angles to leadership. Joseph changed the way I need to rewire my brain to understand the different ways of being a Leader. Thank you Joseph." 

-Aristocrat Technologies Australia Pty Limited




Course Outline
Supervising Others Training Course - Online Instructor-led 3hours

Download Supervising Others Training - Online Instructor-led 3hours Course Outline

Foreword:

This Supervising Others Training Course will help new and existing supervisors to become more efficient and proficient at delegating, managing time, setting goals and expectations, providing feedback, resolving conflict and administering discipline. 

All too often, great team members are promoted to a supervisory role without consideration that supervising is a completely different skill set to that which made them stand out as part of the team.  So, this training course was designed to enhance their existing skill set with the additional skills required to properly manage others in a professional manner. 

The Supervising Others Training Course helps people in supervisory roles to improve their skills, confidence and management abilities. This training will benefit new supervisors and anyone who wants to improve their skills in supervising others ensuring the highest level of productivity and team cohesion.

 

Supervising Others Training Course - Online Instructor-led 3hours - Lesson 1
Communicating to your Team
  • REACH Review – Communication Evolution Tool
  • Adjusting Your Style for a Better Approach
  • Reflection
Supervising Others Training Course - Online Instructor-led 3hours - Lesson 2
Successful Delegation
  • 10 Rules for Successful Delegation
  • Degrees of Delegation
  • Troubleshooting Delegation
  • Reflection
Supervising Others Training Course - Online Instructor-led 3hours - Lesson 3
Art of Feedback
  • Types of Feedback
  • 3 Stages to Receiving Feedback
  • 5 Top Tips to prepare yourself to provide feedback
  • Feedback Delivery Tools
  • Difficult Feedback
  • Seeking Feedback
Supervising Others Training Course - Online Instructor-led 3hours - Lesson 4
Managing Conflict
  • Tuckman and Jensen Four Phase Model
  • Team Development Stages
  • Using a Conflict Resolution Process
  • Alternate Techniques
  • Maintaining Fairness
  • Seeking Help from Within the Team
  • Seeking Help from Outside the Team

In-House Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

We use secure Video Conferencing such as Microsoft Teams or Zoom on request that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Supervising Others Training Course - Online Instructor-led 3hours

Details:

  • Time: 9:00 AM - 12:00 PM AEST
  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)
  • Live online interactive session with an expert trainer

Questions:

Live Online Money

$100 Discount!

Every Live Online Class Booking Entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18-months)

Instructor Led

Looking for a full-day course in a physical room? Check the calendars in Aus and NZ

Location Date 1 Date 2 Date 3 Date 4
Online Training
November 4
3-hour course
$495.00
Missed out
November 18
3-hour course
$495.00
Filling fast
December 4
3-hour course
$495.00
Filling fast
December 4
3-hour course
$495.00
Filling fast

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Not exactly what you needed? Try other courses in the Live Online & Hybrid Courses Category


Supervising Others Training - Online Instructor-led 3hours
5.00 out of 5 from 6 responses
 
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