"The day passed without noticing the time, never found myself drifting away and Anne was great all day I could have sat in a training session for three days, Excellent job! :)"

Rivalea Australia

"Enjoyed the day, and will defiantly be doing more training with Troy. thanks again!"

-Autodata

"Troy was flexible and enthusiastic. He delivered the content so that it was relevant and practical to our business. We are all motivated to start implementing these new strategies. The training was fantastic although now I will be very busy implementing it all :)"

-BSG Australia

"Always very helpful - much appreciated!"

-TILENET PL

"Troy is a great trainer. Very easy to get along with and can relate very well to our industry requirements."

-QK

"As always, Troy was bubbly, very informative and was able to share real experiences. He incorporated 2 non-sales people into the training without any worry. As one of those non-sales staff members I still got so much out of the session. I love Troy's training sessions!"

-QK

"Pete was fantastic and course content very relevant thank you . Now the hard work begins to start implementing within the team :)

"Peter was very engaging and was happy to discuss any questions or concerns we had."

-Kitchenaid Australia

"The dealing with difficult customers part was what I found most interesting. Would be great to have more of it with more examples."

-Deakin University

"Tony was very encouraging and made everyone interact within the course."

-Nucleus Network

"Fantastic day with Richard."

"The manual was more pertaining to a Call centre but we were fully aware of this throughout the day. I thoroughly enjoyed the day lots of good reminder points, loved the personality profiling also. I would have liked to hear the improved telephone pitches from the other participants to pick up pointers that work for them. Overall though a fabulous and worthwhile day. Thank you Richard....you know your stuff."

"It was great that the trainer was able to adapt the course to suit our companies needs."

"The trainer tailored the session to our needs extremely well."

"Richard was fantastic within his delivery and how he connected so effortlessly with our group. I was, and I could probably speak for everyone, constantly engaged and definitely walked away with helpful tactics, tips and ideas. It is impressive and much appreciated, by all who attended, for Richard to come out prior to our training day to have a look at what Halcyon was all about and in my opinion he did a great job recreating his whole pitch to better fit Halcyon's 'unique' business profile being outside the call centre mould. I think it was a great day for everyone and would definitely look forward to attending another day like such in the future, many thanks Richard!"

Halcyon Management Pty Ltd

 

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