The PD Training Sales Training course provides you, or your team, with the skills to increase their sales by asking better questions, gaining loyal repeat customers, understanding common body language, overcoming common sales objections, finding referral opportunities and growing the business with professionalism, enthusiasm and more.

A company's sales force is the frontline for revenue generation and growth, so it's imperative that your sales team is effective, efficient and has the key skills to find and close sales opportunities, no matter what industry you're in.

Click Here to See What a Complete Sales Staff Development Program Looks Like

You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved prospecting and sales outcomes.

PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!

This dynamic training course is available now throughout Australia including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

Please click to view our Sales Training course schedule delivered online or click the In-House Training tab to receive a free quote for customised courses delivered at your preferred location.

Your Learning Outcomes
Sales Training

After completing this course participants will have learned to:
  • Understand the reasons people buy
  • Understand the sales cycle and the skills required for each stage
  • Know how to generate leads, qualify them and convert them into sales
  • Know how to build rapport and transition out of it
  • Use the right questions to discover needs
  • Know how to earn trust through listening
  • Understand the four P's of presenting solutions – prioritise, personalise, prepare, practise
  • Know how to respond to and overcome objections
  • Recognise when to close the sale and apply different techniques to do so
  • Know how to plan to follow up activities
  • Know how to ask for referrals
Duration: 1.0 day course



Reviews

Sales Training Reviews:

"The class was structured to meet our specific training needs and I felt is was very useful to the staff that attended."

 

"The training far exceeded my expectations. Janeen was exceptional. I would certainly use her services again and would wholeheartedly recommend her as a trainer."

 

"We are considering doing your Pitch Presentation course at some stage in the not too distant future. When we do go ahead with that we would prefer to have Janeen as the trainer."

 

"Fantastic to see that techs who where worried about sales now see it at as a positive relationship with the customer."


-Visy Automation


 

"Troy is a fantastic trainer. Have had him before in FISH training. very inspiring!!"


-Labtek


 

"Troy was amazing. I didn't expect to learn anything new, but came away invigorated and inspired. Today I am using my new tools, and will for the rest of my career.


-Private Course Participant


 

"Trainer handled the session very well considering it was a 1 on 1. She had assessed my requirements before hand and our session was both informative and useful in that it was structured in a flexible manner to accommodate my questions and real work situations."


-Miroma International PTY Ltd


 

"Our trainer was very knowledgeable about sales training and we learnt a lot and enjoyed it while learning. :)"


-Australia & New Zealand Wine Makers


 

"It was a great course, I learnt a lot more than I thought I would."


-A. Noble & Son Ltd


 

"Over all it was an enjoyable session, I did come away with a lot to think about and new things to learn."


-Austnews


 

"An excellent training session. The presenter was relevant, engaging, interesting and kept things on track. He had great interpersonal skills, was relational and professional. I was given ideas that I'll be able to take into my work-place immediately. The Profile Grid is accurate and enlightening."


-Murray Street Vinyards


 

"It was great that it was tailored to our business specific learning requirements."


"Judith did a wonderful job of tailoring the material and the groups requirements. She gauged the audiences very well and kept the program moving without leaving people behind. Brilliant example of meeting customers requirements and exceeding expectations on her approach."


-MedHealth Group



"I really liked how simple to course was. It was easy to understand and I have a list of simple ways I can improve that are already making a huge impact on me and my work."


-Leading Teams


 

"I would like to thank, All the staff who put this training course together, I found it to be very informative on many levels, I did not expect to walk away after one day with so much positive information that I believe will assist me moving forward in my field. this course was directed more towards direct sales but the trainer was able to show me how to use the relevant information in the Hiring industry."


-Australian Boom and Scissor Lift


 

"The trainer was great. He was very knowledgeable. The course seemed to be more suited as an intro sales course. I could definitely see the benefit for someone new to sales."


-Ashley & Martin Pty Ltd


 

"Course was very good! Highly recommend it. Troy was great, Very enthusiastic and kept us entertained!"


-Shimano Oceania Holdings Pty. Ltd


 

"Never having done sales training before I found it hard to change my way of thinking in a few hours. The course gave some good processes to use. With practice it could be a useful course."


-St John Ambulance WA


 

"I found the course to be very thorough covering all topics of Sales, but found most topics were more reflective of face to face sales but certain topics can be implemented to work with telesales."


-Rural Fire Brigades Association Queensland Inc


 

"The course was excellent! Lecturer was great and easy to listen to, the course was extremely relevant and will be useful to my work."


-APEX TOOL GROUP


 

"It was good not having to sit and listen the whole time, as there was a lot of interaction/activities to do. We were able to interact and respond to the trainer and give our thoughts."


"I liked the way Charleen, tailored her selling training to our industry and let us apply her techniques to our situation."


"We advised before hand what we wanted to concentrate on and we believe this was delivered."


-Ascent Accountants


 

"Well executed and I have recommended this course and trainer to others."


-Retpro Group

 

 

"It was great that the trainer was able to pick up on our needs and build the training around that. The manual wasn't referred to much, because the trainer was knowledgeable and worked to our needs."


-Maitland City Council


 

"The points on cold calling were useful for my current situation. Thank you."


-Revolution IT


 

"The training provided a great base to build from. I could have used another day's worth!"


"I took a lot from the sales psychology."


-Two Birds Brewing


 

"Anne was brilliant. I got so much value out of yesterdays session and am really excited to put the learnings into practice. Just wanted to thank Anne very much, I look forward to crossing paths again."


-Individual Course Participant


 

"The most useful parts of the course were Needs+ Agreement + Solutions = Sale. Value add proposition and understanding their needs. Why as opposed to the What and How as this will fall into place automatically. How this sales training can be applied in our Business Development environment."


"Adele was an excellent presenter, delivering from an established experience, skills and knowledge base. Thanks Adele, the PD was very informative, I would have liked to focus significantly on the client management model and hope we can discuss this at a later stage, Melinda."


-South Metropolitan TAFE


 

"10's across the board for Karen, she really helped me discover who i was as a sales person and helped me build upon that very efficiently!"


-McNaughtans PTY LTD


 

"Anne as a fantastic trainer and really made the manual content enjoyable and interesting. She tailored the content to our individual needs and the day went much too fast. On a side note: Catering was 10/10 also!"


-Westpac


 

"Anne was a a great teacher and got us all involved in the process. We got practise in class relevant to all of our jobs without being too pushy. For myself who has a fear to talk in front of people she made it very easy and with great support and feedback on each topic. She made it fun and got us all excited to practise what we learnt in real life."


-Individual Course Participant


 

"Great learning from others ideas and experience. Facilitator has good knowledge of the subject and also very good people skills."


-R.I.C. Publications PTY LTD


 

"Good reinforcement in the importance of putting customer needs at the forefront of each meeting. The primary success of the business lies within the integrity, honesty, hard work and contribution to the clients. Everything else, including profits and budget success, flows from these."


-Corinthian Doors (Australia) Pty Limited


 

"Anne was a great trainer and very knowledgeable! I loved the examples and stories Anne used to illustrate her points. Constant repetition and hands-on practice of questioning helped drill the method into me. Now I just need to continue to practice what I've learned and put into action. I work in Human Resources and wanted to learn the skills of a Sales Professional to help me be more effective in my role as an internal consultant and influencer."


-Berkley Insurance Company


 

"Gina was a great trainer and used lots of relevant examples to demonstrate how to carry out the techniques. I feel that I have a lot of useful information and strategies to put into practice. Overall, great course!"


-Generate Energy Pty Ltd


 

"Really happy with course. Got a lot out of it."


-Logical Freight Solutions


 

"Excellent course and the trainer did very well to keep everyone engaged."


-MediaMotive.com.au


 

"The brainstorming led by Karen was enthusiastic due to Karen's questioning technique."


-Brasserie Bread


 

"Leigh did well to make the course relevant to everyone when some stated that they 'don't do sales' from the outset."


-Greenfern Dynamics Pty Ltd


 

"All the resources given were very helpful."


-Department of Transport and Main Roads


 

"Karen was an excellent trainer. She was very personable and handled our group well."


-Geospatial Intelligence Pty Ltd


 

"Psychological approach for customer profiling was very interesting and practical."

New Relic

 

"Training was very insightful and interesting for the whole day."

StreetFleet

 

Visy logo
The class was structured to meet our specific training needs and I felt is was very useful to the staff that attended.

-Visy Automation


Visy logo
The training far exceeded my expectations. Janeen was exceptional. I would certainly use her services again and would wholeheartedly recommend her as a trainer.

-Visy Automation


Visy logo
We are considering doing your Pitch Presentation course at some stage in the not too distant future. When we do go ahead with that we would prefer to have Janeen as the trainer.

-Visy Automation


Visy logo
Fantastic to see that techs who where worried about sales now see it at as a positive relationship with the customer.

-Visy Automation


Labtek logo
Troy is a fantastic trainer. Have had him before in FISH training. very inspiring!!

-Labtek

Miroma logo
Trainer handled the session very well considering it was a 1 on 1. She had assessed my requirements before hand and our session was both informative and useful in that it was structured in a flexible manner to accommodate my questions and real work situations.

-Miroma International PTY Ltd


Aus NZ Winemakers logo
Our trainer was very knowledgeable about sales training and we learnt a lot and enjoyed it while learning. :)

-Australia & New Zealand Wine Makers


Noble logo
It was a great course, I learnt a lot more than I thought I would.

-A. Noble & Son Ltd


Austnews logo
Over all it was an enjoyable session, I did come away with a lot to think about and new things to learn.

-Austnews


More happy clients



Course Outline
Sales Training

Download Sales Training Course Outline

Foreword:

Today’s marketplace in Australia is highly competitive and every organisation is looking to gain a larger share of the market. In an economy where the customer is king, how do your sales representatives pitch the features and benefits of the products/services they sell? 

Providing sales training plays an important role in helping sales representatives practice and improve their ability to close a deal.  This Sales Training Course helps sharpen the skills of even experienced sales representatives, enabling them to take advantage of sales opportunities and aggressively expand the business.   

By asking better questions, identifying and overcoming objections, understanding the needs of the client and presenting the most appropriate solution, sales people can learn to become sales professionals.

 

Sales Training - Lesson 1
Where You Fit in the Sales Cycle
  • Why People Buy
  • The Sales Cycle
  • Your Sales Profile
  • Reflection
Sales Training - Lesson 2
Prospecting
  • Turning Leads into Sales
  • BANT - Qualifying Leads
  • Keys to Successful Prospecting
  • Your Prospecting Success
  • Reflection
Sales Training - Lesson 3
Building Rapport
  • The Rapport Transition
  • Establishing Personal Rapport
  • Your Ability to Build Rapport
  • Reflection
Sales Training - Lesson 4
Discovering Needs
  • Asking the Right Questions
  • Earning Trust Through Listening
  • Your Ability to Discover Needs
  • Reflection
Sales Training - Lesson 5
Presenting Solutions
  • The Four P's of Preparation
  • Leveraging Your Solution
  • Your Ability to Present
  • Reflection
Sales Training - Lesson 6
Overcoming Objections
  • Does Objection = Rejection?
  • Types of Objections
  • 4 Steps to Responding to Objections
  • Your Ability to Handle Objections
  • Reflection
Sales Training - Lesson 7
Closing the Sale
  • Knowing When to Close
  • Types of Closes
  • Examples of asking for the sale
  • Your Ability to Close the Sale
  • Reflection
Sales Training - Lesson 8
Servicing the Client
  • Acquisition vs Retention
  • Asking for and Working with Referrals
  • Your Ability to Service the Client
  • Reflection
Sales Training - Lesson 9
Reflections
  • Create an Action Plan
  • Accountability = Action

In-House Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Sales Training

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)
  • Live online interactive session with an expert trainer

Questions:

Live Online Money

$100 Discount!

Every Live Online Class Booking Entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18-months)

Instructor Led

Looking for a full-day course in a physical room? Check the calendars in Aus and NZ

Online Course Date 1 Date 2 Date 3 Date 4
Sales Training - Online Instructor-led 3hours
Time: 9:00 AM - 12:00 PM AEST
October 7
$495.00
Filling fast
October 14
$495.00
Filling fast
November 11
$495.00
Filling fast
November 24
$495.00
Filling fast

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Public Class Dates for
Sales Training

Details:

  • Time: 09:00 AM - 04:30 PM
  • Small classes, average 5 people, max 16
  • Lunch and refreshments included
  • Pay on Invoice or by Credit Card

Questions:

  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)

UNLIMITED TRAINING FOR AN
ENTIRE YEAR FOR LESS THAN THE
COST OF 3 DAYS OF TRAINING

learn more

Location Date 1 Date 2 Date 3 Date 4
Brisbane
Karstens conference centre, Level 24, 215 Adelaide St, Brisbane City QLD 4000 Brisbane QLD 4000
November 11
1.0 day course
$726.00
Filling fast
January 28
1.0 day course
$726.00
Filling fast
March 26
1.0 day course
$726.00
Filling fast
May 18
1.0 day course
$726.00
Filling fast
Sydney
Karstens Conference Centre, Canada House, Level 1, 111 Harrington Street Sydney NSW 2000
November 11
1.0 day course
$726.00
Filling fast
January 28
1.0 day course
$726.00
Filling fast
March 26
1.0 day course
$726.00
Filling fast
May 18
1.0 day course
$726.00
Filling fast
Melbourne
Karstens Conference Centre, 123 Queen Street Melbourne VIC 3000
November 11
1.0 day course
$726.00
Filling fast
January 28
1.0 day course
$726.00
Filling fast
March 26
1.0 day course
$726.00
Filling fast
May 18
1.0 day course
$726.00
Filling fast
Canberra
Wizard Corporate Training, Level 5, 15 Moore St Canberra ACT 2601
November 11
1.0 day course
$726.00
Filling fast
January 28
1.0 day course
$726.00
Filling fast
March 26
1.0 day course
$726.00
Filling fast
May 18
1.0 day course
$726.00
Filling fast
Adelaide
International Visualisation Centre, 19 Young Street Adelaide SA 5000
November 11
1.0 day course
$726.00
Filling fast
January 28
1.0 day course
$726.00
Filling fast
March 26
1.0 day course
$726.00
Filling fast
May 18
1.0 day course
$726.00
Filling fast
Perth
Karstens Conference Centre, Level 1, 111 St. Georges Terrace Perth WA 6000
November 11
1.0 day course
$726.00
Filling fast
January 28
1.0 day course
$726.00
Filling fast
March 26
1.0 day course
$726.00
Filling fast
May 18
1.0 day course
$726.00
Filling fast

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Not exactly what you needed? Try other courses in the Sales Training Courses Category

 
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