The PD Training Sales Training course provides you, or your team, with the skills to increase their sales by asking better questions, gaining loyal repeat customers, understanding common body language, overcoming common sales objections, finding referral opportunities and growing the business with professionalism, enthusiasm and more.

A company's sales force is the frontline for revenue generation and growth, so it's imperative that your sales team is effective, efficient and has the key skills to find and close sales opportunities, no matter what industry you're in.

Click Here to See What a Complete Sales Staff Development Program Looks Like

You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved prospecting and sales outcomes.

PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!

This dynamic training course is available now throughout Australia including Brisbane, Sydney,, Melbourne, Adelaide, Canberra and Perth.

Please click to view our Sales Training course schedule delivered online or click the In-House Training tab to receive a free quote for customised courses delivered at your preferred location.

Your Learning Outcomes

After completing this course participants will have learned to:
  • Understand the reasons people buy
  • Understand the sales cycle and the skills required for each stage
  • Know how to generate leads, qualify them and convert them into sales
  • Know how to build rapport and transition out of it
  • Use the right questions to discover needs
  • Know how to earn trust through listening
  • Understand the four P's of presenting solutions – prioritise, personalise, prepare, practise
  • Know how to respond to and overcome objections
  • Recognise when to close the sale and apply different techniques to do so
  • Know how to plan to follow up activities
  • Know how to ask for referrals

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

"The class was structured to meet our specific training needs and I felt is was very useful to the staff that attended."

 

"The training far exceeded my expectations. Janeen was exceptional. I would certainly use her services again and would wholeheartedly recommend her as a trainer."

 

"We are considering doing your Pitch Presentation course at some stage in the not too distant future. When we do go ahead with that we would prefer to have Janeen as the trainer."

 

"Fantastic to see that techs who where worried about sales now see it at as a positive relationship with the customer."


-Visy Automation


 

"Troy is a fantastic trainer. Have had him before in FISH training. very inspiring!!"


-Labtek


 

"Troy was amazing. I didn't expect to learn anything new, but came away invigorated and inspired. Today I am using my new tools, and will for the rest of my career.


-Private Course Participant


 

"Trainer handled the session very well considering it was a 1 on 1. She had assessed my requirements before hand and our session was both informative and useful in that it was structured in a flexible manner to accommodate my questions and real work situations."


-Miroma International PTY Ltd


 

"Our trainer was very knowledgeable about sales training and we learnt a lot and enjoyed it while learning. :)"


-Australia & New Zealand Wine Makers


 

"It was a great course, I learnt a lot more than I thought I would."


-A. Noble & Son Ltd


 

"Over all it was an enjoyable session, I did come away with a lot to think about and new things to learn."


-Austnews


 

"An excellent training session. The presenter was relevant, engaging, interesting and kept things on track. He had great interpersonal skills, was relational and professional. I was given ideas that I'll be able to take into my work-place immediately. The Profile Grid is accurate and enlightening."


-Murray Street Vinyards


 

"It was great that it was tailored to our business specific learning requirements."


"Judith did a wonderful job of tailoring the material and the groups requirements. She gauged the audiences very well and kept the program moving without leaving people behind. Brilliant example of meeting customers requirements and exceeding expectations on her approach."


-MedHealth Group



"I really liked how simple to course was. It was easy to understand and I have a list of simple ways I can improve that are already making a huge impact on me and my work."


-Leading Teams


 

"I would like to thank, All the staff who put this training course together, I found it to be very informative on many levels, I did not expect to walk away after one day with so much positive information that I believe will assist me moving forward in my field. this course was directed more towards direct sales but the trainer was able to show me how to use the relevant information in the Hiring industry."


-Australian Boom and Scissor Lift


 

"The trainer was great. He was very knowledgeable. The course seemed to be more suited as an intro sales course. I could definitely see the benefit for someone new to sales."


-Ashley & Martin Pty Ltd


 

"Course was very good! Highly recommend it. Troy was great, Very enthusiastic and kept us entertained!"


-Shimano Oceania Holdings Pty. Ltd


 

"Never having done sales training before I found it hard to change my way of thinking in a few hours. The course gave some good processes to use. With practice it could be a useful course."


-St John Ambulance WA


 

"I found the course to be very thorough covering all topics of Sales, but found most topics were more reflective of face to face sales but certain topics can be implemented to work with telesales."


-Rural Fire Brigades Association Queensland Inc


 

"The course was excellent! Lecturer was great and easy to listen to, the course was extremely relevant and will be useful to my work."


-APEX TOOL GROUP


 

"It was good not having to sit and listen the whole time, as there was a lot of interaction/activities to do. We were able to interact and respond to the trainer and give our thoughts."


"I liked the way Charleen, tailored her selling training to our industry and let us apply her techniques to our situation."


"We advised before hand what we wanted to concentrate on and we believe this was delivered."


-Ascent Accountants


 

"Well executed and I have recommended this course and trainer to others."


-Retpro Group

 

 

"It was great that the trainer was able to pick up on our needs and build the training around that. The manual wasn't referred to much, because the trainer was knowledgeable and worked to our needs."


-Maitland City Council


 

"The points on cold calling were useful for my current situation. Thank you."


-Revolution IT


 

"The training provided a great base to build from. I could have used another day's worth!"


"I took a lot from the sales psychology."


-Two Birds Brewing


 

"Anne was brilliant. I got so much value out of yesterdays session and am really excited to put the learnings into practice. Just wanted to thank Anne very much, I look forward to crossing paths again."


-Individual Course Participant


 

"The most useful parts of the course were Needs+ Agreement + Solutions = Sale. Value add proposition and understanding their needs. Why as opposed to the What and How as this will fall into place automatically. How this sales training can be applied in our Business Development environment."


"Adele was an excellent presenter, delivering from an established experience, skills and knowledge base. Thanks Adele, the PD was very informative, I would have liked to focus significantly on the client management model and hope we can discuss this at a later stage, Melinda."


-South Metropolitan TAFE


 

"10's across the board for Karen, she really helped me discover who i was as a sales person and helped me build upon that very efficiently!"


-McNaughtans PTY LTD


 

"Anne as a fantastic trainer and really made the manual content enjoyable and interesting. She tailored the content to our individual needs and the day went much too fast. On a side note: Catering was 10/10 also!"


-Westpac


 

"Anne was a a great teacher and got us all involved in the process. We got practise in class relevant to all of our jobs without being too pushy. For myself who has a fear to talk in front of people she made it very easy and with great support and feedback on each topic. She made it fun and got us all excited to practise what we learnt in real life."


-Individual Course Participant


 

"Great learning from others ideas and experience. Facilitator has good knowledge of the subject and also very good people skills."


-R.I.C. Publications PTY LTD


 

"Good reinforcement in the importance of putting customer needs at the forefront of each meeting. The primary success of the business lies within the integrity, honesty, hard work and contribution to the clients. Everything else, including profits and budget success, flows from these."


-Corinthian Doors (Australia) Pty Limited


 

"Anne was a great trainer and very knowledgeable! I loved the examples and stories Anne used to illustrate her points. Constant repetition and hands-on practice of questioning helped drill the method into me. Now I just need to continue to practice what I've learned and put into action. I work in Human Resources and wanted to learn the skills of a Sales Professional to help me be more effective in my role as an internal consultant and influencer."


-Berkley Insurance Company


 

"Gina was a great trainer and used lots of relevant examples to demonstrate how to carry out the techniques. I feel that I have a lot of useful information and strategies to put into practice. Overall, great course!"


-Generate Energy Pty Ltd


 

"Really happy with course. Got a lot out of it."


-Logical Freight Solutions


 

"Excellent course and the trainer did very well to keep everyone engaged."


-MediaMotive.com.au


 

"The brainstorming led by Karen was enthusiastic due to Karen's questioning technique."


-Brasserie Bread


 

"Leigh did well to make the course relevant to everyone when some stated that they 'don't do sales' from the outset."


-Greenfern Dynamics Pty Ltd


 

"All the resources given were very helpful."


-Department of Transport and Main Roads


 

"Karen was an excellent trainer. She was very personable and handled our group well."


-Geospatial Intelligence Pty Ltd


 

"Psychological approach for customer profiling was very interesting and practical."

New Relic

 

"Training was very insightful and interesting for the whole day."

StreetFleet

 

Visy logo
The class was structured to meet our specific training needs and I felt is was very useful to the staff that attended.

-Visy Automation


Visy logo
The training far exceeded my expectations. Janeen was exceptional. I would certainly use her services again and would wholeheartedly recommend her as a trainer.

-Visy Automation


Visy logo
We are considering doing your Pitch Presentation course at some stage in the not too distant future. When we do go ahead with that we would prefer to have Janeen as the trainer.

-Visy Automation


Visy logo
Fantastic to see that techs who where worried about sales now see it at as a positive relationship with the customer.

-Visy Automation


Labtek logo
Troy is a fantastic trainer. Have had him before in FISH training. very inspiring!!

-Labtek

Miroma logo
Trainer handled the session very well considering it was a 1 on 1. She had assessed my requirements before hand and our session was both informative and useful in that it was structured in a flexible manner to accommodate my questions and real work situations.

-Miroma International PTY Ltd


Aus NZ Winemakers logo
Our trainer was very knowledgeable about sales training and we learnt a lot and enjoyed it while learning. :)

-Australia & New Zealand Wine Makers


Noble logo
It was a great course, I learnt a lot more than I thought I would.

-A. Noble & Son Ltd


Austnews logo
Over all it was an enjoyable session, I did come away with a lot to think about and new things to learn.

-Austnews


More happy clients

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Sales Training Now

Today’s marketplace in Australia is highly competitive and every organisation is looking to gain a larger share of the market. In an economy where the customer is king, how do your sales representatives pitch the features and benefits of the products/services they sell? 

Providing sales training plays an important role in helping sales representatives practice and improve their ability to close a deal.  This Sales Training Course helps sharpen the skills of even experienced sales representatives, enabling them to take advantage of sales opportunities and aggressively expand the business.   

By asking better questions, identifying and overcoming objections, understanding the needs of the client and presenting the most appropriate solution, sales people can learn to become sales professionals.

 

See the Live Online tab for the course outline for the live online course

Course Outline for Sales Training

After completing this course, participants will have learned to:

Topic 1

Where You Fit in the Sales Cycle

  • Why People Buy
  • The Sales Cycle
  • Your Sales Profile
  • Reflection

Topic 2

Prospecting

  • Turning Leads into Sales
  • BANT - Qualifying Leads
  • Keys to Successful Prospecting
  • Your Prospecting Success
  • Reflection

Topic 3

Building Rapport

  • The Rapport Transition
  • Establishing Personal Rapport
  • Your Ability to Build Rapport
  • Reflection

Topic 4

Discovering Needs

  • Asking the Right Questions
  • Earning Trust Through Listening
  • Your Ability to Discover Needs
  • Reflection

Topic 5

Presenting Solutions

  • The Four P's of Preparation
  • Leveraging Your Solution
  • Your Ability to Present
  • Reflection

Topic 6

Overcoming Objections

  • Does Objection = Rejection?
  • Types of Objections
  • 4 Steps to Responding to Objections
  • Your Ability to Handle Objections
  • Reflection

Topic 7

Closing the Sale

  • Knowing When to Close
  • Types of Closes
  • Examples of asking for the sale
  • Your Ability to Close the Sale
  • Reflection

Topic 8

Servicing the Client

  • Acquisition vs Retention
  • Asking for and Working with Referrals
  • Your Ability to Service the Client
  • Reflection

Topic 9

Reflections

  • Create an Action Plan
  • Accountability = Action

4.7/5

from 717 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Sales Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App

Questions:

Upcoming Live Classes

Live Online

3-hour course

9:00 am - 12:00 pm Australia/Brisbane

$495.00

16 August

Enrol Now Last chance!

7 November

Enrol Now Filling fast

22 January

Enrol Now Filling fast

15 April

Enrol Now Filling fast

Course Outline for Sales Training

After completing this course, participants will have learned to:

Topic 1

Prospecting

  • Turning Leads into Sales
  • BANT - Qualifying Leads
  • Keys to Successful Prospecting
  • Your Prospecting Success
  • Reflection

Topic 2

Building Rapport

  • The Rapport Transition
  • Establishing Personal Rapport
  • Your Ability to Build Rapport
  • Reflection

Topic 3

Discovering Needs

  • Asking the Right Questions
  • Earning Trust Through Listening
  • Your Ability to Discover Needs
  • Reflection

Topic 4

Overcoming Objections

  • Does Objection = Rejection?
  • Types of Objections
  • 4 Steps to Responding to Objections
  • Your Ability to Handle Objections
  • Reflection

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App

Questions:

Adelaide

1.0 day course

Education Development Centre, 4 Milner Street Adelaide SA 5007

$770.00

16 August

Enrol Now Last chance!

7 November

Enrol Now Filling fast

22 January

Enrol Now Filling fast

15 April

Enrol Now Filling fast

Brisbane

1.0 day course

Karstens Conference Centre, Level 24, 215 Adelaide St, Brisbane QLD 4000

$770.00

16 August

Missed out

7 November

Enrol Now Filling fast

22 January

Enrol Now Filling fast

15 April

Enrol Now Filling fast

Canberra

1.0 day course

Canberra Flex, 4 National Circuit Canberra ACT 2600

$770.00

16 August

Missed out

7 November

Enrol Now Filling fast

22 January

Enrol Now Filling fast

15 April

Enrol Now Filling fast

Melbourne

1.0 day course

Karstens Conference Centre, 123 Queen Street Melbourne VIC 3000

$770.00

16 August

Missed out

7 November

Enrol Now Filling fast

22 January

Enrol Now Filling fast

15 April

Enrol Now Filling fast

Perth

1.0 day course

Karstens Conference Centre, Level 1, 111 St. Georges Terrace Perth WA 6000

$770.00

16 August

Missed out

7 November

Enrol Now Filling fast

22 January

Enrol Now Filling fast

15 April

Enrol Now Filling fast

Sydney

1.0 day course

Karstens Conference Centre Canada House, Level 1, 111 Harrington Street Sydney NSW 2000

$770.00

16 August

Missed out

7 November

Enrol Now Filling fast

22 January

Enrol Now Filling fast

15 April

Enrol Now Filling fast

Course Outline for Sales Training

After completing this course, participants will have learned to:

Topic 1

Where You Fit in the Sales Cycle

  • Why People Buy
  • The Sales Cycle
  • Your Sales Profile
  • Reflection

Topic 2

Prospecting

  • Turning Leads into Sales
  • BANT - Qualifying Leads
  • Keys to Successful Prospecting
  • Your Prospecting Success
  • Reflection

Topic 3

Building Rapport

  • The Rapport Transition
  • Establishing Personal Rapport
  • Your Ability to Build Rapport
  • Reflection

Topic 4

Discovering Needs

  • Asking the Right Questions
  • Earning Trust Through Listening
  • Your Ability to Discover Needs
  • Reflection

Topic 5

Presenting Solutions

  • The Four P's of Preparation
  • Leveraging Your Solution
  • Your Ability to Present
  • Reflection

Topic 6

Overcoming Objections

  • Does Objection = Rejection?
  • Types of Objections
  • 4 Steps to Responding to Objections
  • Your Ability to Handle Objections
  • Reflection

Topic 7

Closing the Sale

  • Knowing When to Close
  • Types of Closes
  • Examples of asking for the sale
  • Your Ability to Close the Sale
  • Reflection

Topic 8

Servicing the Client

  • Acquisition vs Retention
  • Asking for and Working with Referrals
  • Your Ability to Service the Client
  • Reflection

Topic 9

Reflections

  • Create an Action Plan
  • Accountability = Action

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save
Purchase the microlearning bundle

Sales is science, technique and skills - develop your sales abilities with this Micro eLearning course.

Buy Sales Skills

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

Not exactly what you needed? Try other courses in the Sales Training Courses Category