A company's sales force is the frontline for revenue generation and growth, so it's imperative that your sales team is effective, efficient and has the key skills to find and close sales opportunities, no matter what industry you're in.
The PD Training Sales Training course provides you, or your team, with the skills to increase their sales by asking better questions, gaining loyal repeat customers, understanding common body language, overcoming common sales objections, finding referral opportunities and growing the business with professionalism and enthusiasm and more.
This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day.
This is an instructor-led class that you can attend from home or your office.
We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request.
These courses are facilitated in English, and are open to people from different industries in all countries especially across Australia, New Zealand, Singapore, Malaysia, Hong Kong and Papua New Guinea - this is a short but powerful learning experience that gives you global collaboration opportunities.
Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs see our outcomes in the reviews.
**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!
|Course name||Length||Outline||Next class|
|Leadership Development Training||2.0 day course||August 5|
|Emotionally Intelligent Leadership 1-Hour Live Online workshop||0.1 day course||August 12|
|REACH Ecosystem Accredited Practitioner Training - Online Instructor-led 4 x 3 hour sessions - equivalent to 2-full days of learning||4.0 day course|
|Time Management 1-hour Online class - Goal Setting and Prioritising for Success||0.1 day course||July 27|
|Advanced Facilitation 1-Hour Online Class Mastering Facilitation & Leading Divergent Thinking||0.1 day course||August 4|
|Advanced Facilitation 1-hour Online Class Leading Convergent Thinking and Decision Making||0.1 day course||August 2|
|Advanced Facilitation 1-Hour Online Class Managing People and Facilitating Specific Processes||0.1 day course||August 3|
|Advanced Skills for Executive Assistants and PA's 1-hour Online Class Difficult People and Competing Demands||0.1 day course||August 5|
|Advanced Skills for Executive Assistants and PA's 1-hour Online Class Managing the Office and Work-Life Balance||0.1 day course||August 6|
|Time Management 1-hour Online class with a Master Trainer - Planning and Crisis Management||0.1 day course||July 28|
|Developing a Growth Mindset in Challenging Times 1-hour online class with a Master Trainer||0.1 day course||August 5|
|Building Creativity and Problem Solving 1-hour Online Class with a Master Trainer||0.1 day course||August 9|
|Creating Resilient Outcome-Oriented Teams in Trying Times 1-hour Online Class||0.1 day course||August 19|
|Supervisor Skills - "The New Team Leader" Your Role and Communicating with your team 1-hour online workshop||0.1 day course||August 23|
|Supervisor Skills - Successful Delegation and the Giving Feedback 1-hour online workshop||0.1 day course||July 26|
|Supervisor Skills - Managing Conflict 1-hour online workshop||0.1 day course||August 24|
|Managing Virtual Teams Training 1-Hour Online Setting Up Your Team||0.1 day course||August 19|
|Managing Virtual Teams Training 1-Hour Online Class - Meetings and Collaboration Tools||0.1 day course||August 17|
|Managing Virtual Teams Training 1-Hour Online Class - Communication Strategies||0.1 day course||August 9|
|Managing Virtual Teams Training 1-Hour Online Class - Building Trust and Cultural Challenges||0.1 day course||August 13|
|Managing Virtual Teams Training 1-Hour Online Class - Succeeding with Virtual Teams||0.1 day course||August 18|
|Conflict Resolution Training - Online Instructor-led 3hours||0.5 day course||August 23|
|Emotional Intelligence (EQ) Training - Online Instructor-led 3hours||0.5 day course||August 30|
|Coaching and Mentoring Training - Online Instructor-led 3hours||0.5 day course||August 13|
|Communication Skills Training - Online Instructor-led 3hours||0.5 day course||August 20|
|Email Etiquette Training - Online Instructor-led 3hours||0.5 day course||September 17|
|Minute-Taking Training - Online Instructor-led 3hours||0.5 day course||August 18|
|Negotiation Training - Online Instructor-led 3hours||0.5 day course||July 30|
|Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - 3hours||0.5 day course||August 13|
|Dealing With Difficult People in the Workplace - Online Instructor-led 3hours||0.5 day course||August 26|
|Giving Constructive Feedback Training - Online Instructor-led 3hours||0.5 day course||September 14|
|Sales Training - Online Instructor-led 3hours||0.5 day course||September 24|
|Knowledge Management (KM) Training - Online Instructor-led 3hours||0.5 day course||August 3|
|Supervising Others Training - Online Instructor-led 3hours||0.5 day course||August 19|
|Time Management Training - Online Instructor-led 3hours||0.5 day course||August 2|
|Advanced Skills for Elite Personal Assistants and Executive Assistants - 3hours||0.5 day course||August 24|
|Leadership Development Training - Managing your Team - Online Instructor-led 3hours||0.5 day course||August 6|
|Leadership Development Training - Become THE leader - Online Instructor-led 3hours||0.5 day course||August 5|
|Assertiveness and Self Confidence Training - Online Instructor-led 3hours||0.5 day course||August 4|
|Situational Leadership and Building Trust 1-Hour Live Online Workshop||0.1 day course||August 20|
|Business Writing Essentials for the Modern Workplace - Online Instructor-led 3hours||0.5 day course||July 27|
|Customer Service Training - Online Instructor-led 3hours||0.5 day course||September 17|
|Professional Telephone Skills - Online Instructor-led 3hours||0.5 day course||July 28|
|Recruitment and Selection Training - Online Instructor-led 3hours||0.5 day course||August 18|
|Lean Six Sigma Introduction - Online Instructor-led 3hours||0.5 day course||October 22|
|Managing Difficult Conversations Training - Online Instructor-led 3hours||0.5 day course||August 30|
|Behavioural Interview Techniques Training - Online Instructor-led 3hours||0.5 day course||September 10|
|Body Language Training - Online Instructor-led 3hours||0.5 day course||July 30|
|Facilitation Skills Training - Online Instructor-led 3hours||0.5 day course||August 10|
|Effective Delegation Training - Online Instructor-led 3hours||0.5 day course||September 23|
|Business Ethics Training - Online Instructor-led 3hours||0.5 day course||August 24|
|Overcoming Objections Sales Training - Online Instructor-led 3hours||0.5 day course||October 13|
|Introduction to SEO - Online Instructor led 90-minutes||0.1 day course||August 6|
|Google Adwords - Online Instructor led 90-minutes||1.0 day course|
|PPA - Identifying Difference as Opportunities - 3hours||0.5 day course||August 12|
|PPA - Problem Solving with a Growth Mindset - 3hours||0.5 day course||August 9|
|PPA - Resilience and You - 3hours||0.5 day course||August 9|
|PPA - Taking Productivity to the Next Level - 3hours||0.5 day course||August 12|
|PPA - Building Team Synergy - 3hours||0.5 day course||August 3|
|Managing Workplace Diversity Training - Online Instructor-led 3hours||0.5 day course||September 30|
|Managing Virtual Teams Training - Online Instructor-led 3hours||0.5 day course||July 27|
|REACH Master Practitioner Training - Online Instructor-led 4 x 3 hour sessions - equivalent to 2-full days of learning||2.0 day course|
|Master Virtual Training - 3 hours||0.5 day course||August 25|
|Practical ways of becoming more Resilient Training Course - 3hours||0.5 day course||August 9|
|Achieving Better Time Management While Working from Home - 3hours||0.5 day course||August 2|
|Job Search and Application Skills - 3hours||0.5 day course||July 29|
|Job Interview Skills - 3 hours||0.5 day course||July 30|
|The Art of Social Selling - 3 hours||0.5 day course|
|Active Listening Training - The secret of great communicators! - Online 3 hours||0.5 day course||August 20|
|Change Management - Understanding Change (90 Mins)||0.1 day course||August 24|
After completing this course participants will have learned to:
Every Live Online Class Booking Entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18-months)
Looking for a full-day course in a physical room? Check the Full Catalogue
"The class was structured to meet our specific training needs and I felt is was very useful to the staff that attended."
"The training far exceeded my expectations. Janeen was exceptional. I would certainly use her services again and would wholeheartedly recommend her as a trainer."
"We are considering doing your Pitch Presentation course at some stage in the not too distant future. When we do go ahead with that we would prefer to have Janeen as the trainer."
"Fantastic to see that techs who where worried about sales now see it at as a positive relationship with the customer."
"Troy is a fantastic trainer. Have had him before in FISH training. very inspiring!!"
"Troy was amazing. I didn't expect to learn anything new, but came away invigorated and inspired. Today I am using my new tools, and will for the rest of my career.
-Private Course Participant
"Trainer handled the session very well considering it was a 1 on 1. She had assessed my requirements before hand and our session was both informative and useful in that it was structured in a flexible manner to accommodate my questions and real work situations."
-Miroma International PTY Ltd
"Our trainer was very knowledgeable about sales training and we learnt a lot and enjoyed it while learning. :)"
-Australia & New Zealand Wine Makers
"It was a great course, I learnt a lot more than I thought I would."
-A. Noble & Son Ltd
"Over all it was an enjoyable session, I did come away with a lot to think about and new things to learn."
"An excellent training session. The presenter was relevant, engaging, interesting and kept things on track. He had great interpersonal skills, was relational and professional. I was given ideas that I'll be able to take into my work-place immediately. The Profile Grid is accurate and enlightening."
-Murray Street Vinyards
"It was great that it was tailored to our business specific learning requirements."
"Judith did a wonderful job of tailoring the material and the groups requirements. She gauged the audiences very well and kept the program moving without leaving people behind. Brilliant example of meeting customers requirements and exceeding expectations on her approach."
"I really liked how simple to course was. It was easy to understand and I have a list of simple ways I can improve that are already making a huge impact on me and my work."
"I would like to thank, All the staff who put this training course together, I found it to be very informative on many levels, I did not expect to walk away after one day with so much positive information that I believe will assist me moving forward in my field. this course was directed more towards direct sales but the trainer was able to show me how to use the relevant information in the Hiring industry."
-Australian Boom and Scissor Lift
"The trainer was great. He was very knowledgeable. The course seemed to be more suited as an intro sales course. I could definitely see the benefit for someone new to sales."
-Ashley & Martin Pty Ltd
"Course was very good! Highly recommend it. Troy was great, Very enthusiastic and kept us entertained!"
-Shimano Oceania Holdings Pty. Ltd
"Never having done sales training before I found it hard to change my way of thinking in a few hours. The course gave some good processes to use. With practice it could be a useful course."
-St John Ambulance WA
"I found the course to be very thorough covering all topics of Sales, but found most topics were more reflective of face to face sales but certain topics can be implemented to work with telesales."
-Rural Fire Brigades Association Queensland Inc
"The course was excellent! Lecturer was great and easy to listen to, the course was extremely relevant and will be useful to my work."
-APEX TOOL GROUP
"It was good not having to sit and listen the whole time, as there was a lot of interaction/activities to do. We were able to interact and respond to the trainer and give our thoughts."
"I liked the way Charleen, tailored her selling training to our industry and let us apply her techniques to our situation."
"We advised before hand what we wanted to concentrate on and we believe this was delivered."
"Well executed and I have recommended this course and trainer to others."
"It was great that the trainer was able to pick up on our needs and build the training around that. The manual wasn't referred to much, because the trainer was knowledgeable and worked to our needs."
-Maitland City Council
"The points on cold calling were useful for my current situation. Thank you."
"The training provided a great base to build from. I could have used another day's worth!"
"I took a lot from the sales psychology."
-Two Birds Brewing
"Anne was brilliant. I got so much value out of yesterdays session and am really excited to put the learnings into practice. Just wanted to thank Anne very much, I look forward to crossing paths again."
-Individual Course Participant
"The most useful parts of the course were Needs+ Agreement + Solutions = Sale. Value add proposition and understanding their needs. Why as opposed to the What and How as this will fall into place automatically. How this sales training can be applied in our Business Development environment."
"Adele was an excellent presenter, delivering from an established experience, skills and knowledge base. Thanks Adele, the PD was very informative, I would have liked to focus significantly on the client management model and hope we can discuss this at a later stage, Melinda."
-South Metropolitan TAFE
"10's across the board for Karen, she really helped me discover who i was as a sales person and helped me build upon that very efficiently!"
-McNaughtans PTY LTD
"Anne as a fantastic trainer and really made the manual content enjoyable and interesting. She tailored the content to our individual needs and the day went much too fast. On a side note: Catering was 10/10 also!"
"Anne was a a great teacher and got us all involved in the process. We got practise in class relevant to all of our jobs without being too pushy. For myself who has a fear to talk in front of people she made it very easy and with great support and feedback on each topic. She made it fun and got us all excited to practise what we learnt in real life."
-Individual Course Participant
"Great learning from others ideas and experience. Facilitator has good knowledge of the subject and also very good people skills."
-R.I.C. Publications PTY LTD
"Good reinforcement in the importance of putting customer needs at the forefront of each meeting. The primary success of the business lies within the integrity, honesty, hard work and contribution to the clients. Everything else, including profits and budget success, flows from these."
-Corinthian Doors (Australia) Pty Limited
"Anne was a great trainer and very knowledgeable! I loved the examples and stories Anne used to illustrate her points. Constant repetition and hands-on practice of questioning helped drill the method into me. Now I just need to continue to practice what I've learned and put into action. I work in Human Resources and wanted to learn the skills of a Sales Professional to help me be more effective in my role as an internal consultant and influencer."
-Berkley Insurance Company
"Gina was a great trainer and used lots of relevant examples to demonstrate how to carry out the techniques. I feel that I have a lot of useful information and strategies to put into practice. Overall, great course!"
-Generate Energy Pty Ltd
"Really happy with course. Got a lot out of it."
-Logical Freight Solutions
"Excellent course and the trainer did very well to keep everyone engaged."
"The brainstorming led by Karen was enthusiastic due to Karen's questioning technique."
"Leigh did well to make the course relevant to everyone when some stated that they 'don't do sales' from the outset."
-Greenfern Dynamics Pty Ltd
"All the resources given were very helpful."
-Department of Transport and Main Roads
"Karen was an excellent trainer. She was very personable and handled our group well."
-Geospatial Intelligence Pty Ltd
"Psychological approach for customer profiling was very interesting and practical."
"Training was very insightful and interesting for the whole day."
Today’s marketplace is highly competitive and every organisation is looking to gain a larger share of the market. In an economy where the customer is king, how do your sales representatives pitch the features and benefits of the products/services they sell?
Providing sales training plays an important role in helping sales representatives practice and improve their ability to close a deal. This Sales Training Course helps sharpen the skills of even experienced sales representatives, enabling them to take advantage of sales opportunities and aggressively expand the business.
By asking better questions, identifying and overcoming objections, understanding the needs of the client and presenting the most appropriate solution, sales people can learn to become sales professionals.
Sales Training Course - Online Instructor-led 3hours - Lesson 1
Sales Training Course - Online Instructor-led 3hours - Lesson 2
Sales Training Course - Online Instructor-led 3hours - Lesson 3
Sales Training Course - Online Instructor-led 3hours - Lesson 4
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
We use secure Video Conferencing such as Microsoft Teams or Zoom on request that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people dialling in, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.