The PD Training Cross Cultural Communication training course will improve your staff's ability to both understand and communicate with people from different cultural backgrounds.
This half day interactive professional development course covers understanding your own cultural drivers; the ability to compare people from different cultural backgrounds and how this impacts communication and behaviour; and, the skills to develop cultural competence.
Cross Cultural Communication training courses are available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.
Please click on the Public Class tab below to view our Cross Cultural Communication Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
|Course name||Length||Outline||Next class|
|Business Etiquette Training||1.0 day course||March 5|
|Change Management Training||1.0 day course||February 9|
|Email Etiquette Training||1.0 day course||March 15|
|Leadership Development Training||2.0 day course||February 22|
|Team Building Training||1.0 day course||February 18|
|Workplace Diversity Training||1.0 day course||February 17|
|Making the most of being Mentored||0.5 day course|
|Leveraging the Generation Gap Training||1.0 day course||February 19|
|Knowledge Management (KM) Training||1.0 day course||April 8|
|FISH Team Building for Customer Service Teams||1.0 day course|
|FISH Train the Trainer||2.0 day course|
|FISH! The Organisational Culture Training Course||1.0 day course|
|FISH for Leaders Training||1.0 day course|
|Business Ethics Training||1.0 day course||March 19|
|Team Communication Training||0.5 day course|
|Dealing With Difficult People in the Workplace Training - 2018||1.0 day course|
|Leading Diversity and Inclusion||1.0 day course|
|Resilience Training||0.5 day course|
|FISH the Organisational Culture Training||1.0 day course|
|PPA - Resilience and You Training||0.5 day course||February 11|
|Cross Cultural Communication||0.5 day course|
By the end of this course, participants will have learned how to:
"The instructor was well versed and knew his topic inside out. He was a pleasure to listen to."
Defence - Latchford Barracks
“ Trainer was Excellent and Knowledgeable in the subject. ”
-Hindmarsh Shire Council
“ The course was very good and gave me some tools to help me. ”
“ I was very impressed at how helpful the PD Training staff were while organising the training course. The confirmation and follow-up calls were much appreciated. ”
“ I enjoyed the course and found my attendance to be beneficial. ”
“ I liked the structure of the course. Wasn't too formal. ”
-Browns Plains State School
Living in a globally connected world means connecting with people whose thinking, reasoning and communication has been shaped by the cultural attributes of their upbringing. Understanding these cultural drivers helps us to communicate more effectively and increases shared understanding. This workshop will explore the fascinating world of cross cultural communication – what it means to understand the cultural dimensions that shape how we think and communicate and how we seek to communicate meaningfully with people from other cultures.
Cross Cultural Communication - Lesson 1
The Meaning of Culture
Cross Cultural Communication - Lesson 2
Understanding my Culture
Cross Cultural Communication - Lesson 3
Developing Cultural Communication Competence
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people dialling in, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.