Cross Cultural Communication

The PD Training Cross Cultural Communication training course will improve your staff's ability to both understand and communicate with people from different cultural backgrounds.

This half day interactive professional development course covers understanding your own cultural drivers; the ability to compare people from different cultural backgrounds and how this impacts communication and behaviour; and, the skills to develop cultural competence.

Cross Cultural Communication training courses are available now throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra and Perth.

Your Learning Outcomes

By the end of this course, participants will have learned how to:

Understand their own communication drivers and biases
Apply cultural models to better understand dimensions of culture and how this varies across different cultural groups
Generate their own cultural profile and compare this with the average for their country and with other countries
Develop cultural competence
Maintain a healthy curiosity of other cultures leading to greater understanding
Use open-ended questions to open up communication across cultural lines
Check assumptions and stereotypes people make about other cultural groups
Maintain respect for all parties during cross cultural communication

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Download PDF Outline Duration: 0.5 Days

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PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

"The instructor was well versed and knew his topic inside out. He was a pleasure to listen to."
Defence - Latchford Barracks

“ Trainer was Excellent and Knowledgeable in the subject. ”

-Hindmarsh Shire Council

“ The course was very good and gave me some tools to help me. ”

-Endeavour Energy

“ I was very impressed at how helpful the PD Training staff were while organising the training course. The confirmation and follow-up calls were much appreciated. ”

-Freshcare Ltd.

“ I enjoyed the course and found my attendance to be beneficial. ”

-ERM Power

“ I liked the structure of the course. Wasn't too formal. ”

-Browns Plains State School

Plus you’ll also receive:

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

REACH
Profiles

For every participant
valued at $199 each

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Cross Cultural Communication Now

Living in a globally connected world means connecting with people whose thinking, reasoning and communication has been shaped by the cultural attributes of their upbringing. Understanding these cultural drivers helps us to communicate more effectively and increases shared understanding. This workshop will explore the fascinating world of cross cultural communication – what it means to understand the cultural dimensions that shape how we think and communicate and how we seek to communicate meaningfully with people from other cultures.

Course Outline for Cross Cultural Communication

After completing this course, participants will have learned to:

Topic 1

The Meaning of Culture

Simulated cross cultural meeting

Topic 2

Understanding my Culture

Where does culture come from
REACH Personal Style
Adjusting your communication style
Cultural profiles
Comparing cultures across countries

Topic 3

Developing Cultural Communication Competence

What is cultural competence?
Curiosity
Open-ended questions
Assumptions
Respect