In the new global economy, it is more important than ever to understand how cultural differences affect communication and perception in the workplace. Improving intercultural communication enhances an organisation's success by bringing together varied perspectives and implementing fresh ideas in the organisation.
In this fascinating Managing Workplace Diversity training course you'll be exposed to a number of key skills including understanding how biases and stereotypes affect our judgment, identifying personal baggage that can affect opinions, ways to discourage discrimination, cultural body language, dealing with complaints and choosing a course of action to be taken and much more!
This fun, high-energy professional development training course is available in Brisbane, Sydney, Melbourne, Canberra, Adelaide, and Perth.
"Christine was engaging Course very relevant to what I do professionally."
International Automotive Training Institute (IATI)
More happy clients
"My favourite part was the group activities."
Workplace Diversity Training
If you’re not happy with the outcomes from
the course we offer a money back guarantee
For every participant
valued at $199 each
No one left behind
with our 1/2 price re-run promise
12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.
As the world gets smaller, the workforce becomes more mobile and outsourcing becomes more common. The need to understand diversity and to be able to include cultural diversity as part of the work-place culture is becoming increasingly important.
In Australia, we celebrate our cultural diversity as a country and many organisations are multi-cultural by design. However this diversity can bring with it a series of issues that need to be highlighted and understood, so this course was designed to help organisations create a positive cultural awareness and policy.
See the Live Online tab for the course outline for the live online course
After completing this course, participants will have learned to:
Topic 1
Getting Started
Topic 2
Understanding Diversity
Topic 3
Understanding Stereotypes
Topic 4
Breaking Down the Barriers
Topic 5
Verbal Communication Skills
Topic 6
Non-Verbal Communication Skills
Topic 7
Being Proactive
Topic 8
Coping with Discrimination
Topic 9
Dealing with Diversity Complaints as a Person
Topic 10
Dealing with Diversity Complaints as a Manager
Topic 11
Dealing with Diversity Complaints as an Organisation
Topic 12
Wrapping Up
If you’re not happy with the outcomes from
the course we offer a money back guarantee
For every participant
valued at $199 each
No one left behind
with our 1/2 price re-run promise
12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.
We take care of all of the details, so you don’t have to:
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
After completing this course, participants will have learned to:
Topic 1
Understanding Stereotypes
Topic 2
Breaking Down the Barriers
Topic 3
Verbal Communication Skills
Topic 4
Non-Verbal Communication Skills
Topic 5
Being Proactive
Activities and discussion for engaged learning all day.
On average PDT trainers have 15 years industry experience and 7 years training experience.
We always tailor activities and scenarios to be relevant to you.
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
The confidence of booking with an acclaimed multi-national training company.
Support, reinforcement & extension eLearning and videos in the App.
The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.
Not exactly what you needed? Try other courses in the Human Resources Courses Category
1300 121 400
LOGIN
Register Now
Book a meeting
Request a quote