In this age of fast changing technology, email is the preferred and often most efficient form of business communication. Yet many organisations in Australia overlook the etiquette framework that should be in place when using this very important business communications tool.
The PD Training Email Etiquette training course provides you with the skills and techniques necessary for managing emails, creating and managing groups, writing professionally with effective email structures, creating signatures and templates and more. Learn how to draft emails that are clear and concise and won't be misinterpreted by co-workers.
This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day.
This valuable training course is available now throughout Australia including Brisbane, Sydney, Melbourne, Adelaide, Canberra, Perth and as a live online virtual training course.
In this course you will:
"The training session went very well and the trainer delivered the session in a very effective way."
TWB Chartered Accountants
"Our trainer was great good in engaging the team to talk. I would recommend the course and trainer to others - THANK YOU!"
-Yooralla
"Lynn was great, the way that she delivered the content was interesting and engaging."
-Clarendon Homes
"Very good trainer, now looking at other courses you offer to see if any others would be an advantage to me."
-Aqua-Tech Drinking Water Solutions
"The trainer was lovely and very personable. Would highly recommend her."
-Dimple Care
"Well presented course. I found it very helpful as a refresher for emails; to help sort and prioritise , being mindful of my audience."
"Karen is a very enthusiastic trainer & I can tell she enjoys what she does. She kept the training interesting & engaging, I learnt a lot!"
"Our trainer was knowledgeable , enthusiastic and delivered quality answers to all our questions, gave great examples for us to relate to."
-ADA Pty LTD
"The course is so great that it has broadened and improved my computer skills and know the appropriate words to use when dealing with costumers and work colleagues."
"Over all the course was really good. Anne was very friendly and built a great rapport with all of my class."
"Thanks Ann for being a great trainer for the AirRoad staff. Look forward to having you back sometime."
"Overall it was a great learning experience for me and helps me a lot how to send email with great response and respect."
-Airroad
"Excellent Presenter. Kept the topic interesting and kept the energy in the room."
-Rampage Group
If you’re not happy with the outcomes from
the course we offer a money back guarantee
For every participant
valued at $199 each
No one left behind
with our 1/2 price re-run promise
12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.
An international workplace survey has found that 83% of Australians use email, the Internet, or both while at work and most are convinced it makes them more productive.
With this growing trend in modern business communication within Australia, the explosion of unnecessary and time-wasting emails was one of the biggest sources of complaints. Some 35% of workers said they received high levels of emails that were either time wasting or unnecessary. This evidently points to the volume of emails that are directed to people without having a clear purpose.
In an increasingly knowledge-based economy, it is critical that information is widely accessible and able to be utilised effectively in the workplace. It is also vital that organisations develop policies to guide employees on the correct use of online communications. These should cover issues such as privacy, personal use, monitoring, downloading of content, access by third parties and illegal use of the Internet.
See the Live Online tab for the course outline for the live online course
After completing this course, participants will have learned to:
Topic 1
Introduction
Topic 2
Beware of Potential Perils
Topic 3
Create Structure for Success
Topic 4
Rules of Thumb
Topic 5
Grammar Perfect
Topic 6
Formatting your Email Message
Topic 7
Broadcast Emails
Topic 8
Proofreading Does Pay
Topic 9
Polishing Your Cyber Manners
Topic 10
Netiquette Guidelines
Topic 11
Managing Email Overload
Topic 12
Examples
If you’re not happy with the outcomes from
the course we offer a money back guarantee
For every participant
valued at $199 each
No one left behind
with our 1/2 price re-run promise
12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.
We take care of all of the details, so you don’t have to:
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
After completing this course, participants will have learned to:
Topic 1
Create Structure for Success
Topic 2
Rules of Thumb
Topic 3
Grammar Perfect
Topic 4
Formatting your Email Message
Activities and discussion for engaged learning all day.
On average PDT trainers have 15 years industry experience and 7 years training experience.
We always tailor activities and scenarios to be relevant to you.
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
The confidence of booking with an acclaimed multi-national training company.
Support, reinforcement & extension eLearning and videos in the App.
After completing this course, participants will have learned to:
Topic 1
Introduction
Topic 2
Beware of Potential Perils
Topic 3
Create Structure for Success
Topic 4
Rules of Thumb
Topic 5
Grammar Perfect
Topic 6
Formatting your Email Message
Topic 7
Broadcast Emails
Topic 8
Proofreading Does Pay
Topic 9
Polishing Your Cyber Manners
Topic 10
Netiquette Guidelines
Topic 11
Managing Email Overload
Topic 12
Examples
Activities and discussion for engaged learning all day.
On average PDT trainers have 15 years industry experience and 7 years training experience.
We always tailor activities and scenarios to be relevant to you.
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
The confidence of booking with an acclaimed multi-national training company.
Support, reinforcement & extension eLearning and videos in the App.
The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.
Not exactly what you needed? Try other courses in the Business Communication Courses Category
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