PD Training’s Assertiveness and Self Confidence Course teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity and how to respond when someone else is being overbearing or aggressive towards you.
In this empowering course, you also learn how to approach both difficult topics and topics you’re passionate about with constructive approaches, including how to say “no” without being portrayed as “offensive,” how to use body language effectively, how to express your views and disagreements positively and much more.
This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day.
We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request.
These courses are facilitated in English, and are open to people from different industries across Australia, New Zealand, Singapore, Malaysia and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs see our outcomes in the reviews.
**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!
|Course name||Length||Outline||Next class|
|Active Listening Training - The secret of great communicators!||0.5 day course||January 14|
|Leadership Development Training||2.0 day course||December 1|
|Emotionally Intelligent Leadership 1-Hour Live Online workshop||0.1 day course||November 11|
|REACH Ecosystem Accredited Practitioner Training - Online Instructor-led 4 x 3 hour sessions - equivalent to 2-full days of learning||4.0 day course||November 16|
|Time Management 1-hour Online class - Goal Setting and Prioritising for Success||0.1 day course||November 20|
|Advanced Facilitation 1-Hour Online Class Mastering Facilitation & Leading Divergent Thinking||0.1 day course||November 10|
|Advanced Facilitation 1-hour Online Class Leading Convergent Thinking and Decision Making||0.1 day course||November 10|
|Advanced Facilitation 1-Hour Online Class Managing People and Facilitating Specific Processes||0.1 day course||November 10|
|Advanced Skills for Executive Assistants and PA's 1-hour Online Class Difficult People and Competing Demands||0.1 day course||November 10|
|Advanced Skills for Executive Assistants and PA's 1-hour Online Class Managing the Office and Work-Life Balance||0.1 day course||November 10|
|Time Management 1-hour Online class with a Master Trainer - Planning and Crisis Management||0.1 day course||November 20|
|Developing a Growth Mindset in Challenging Times 1-hour online class with a Master Trainer||0.1 day course||December 9|
|Building Creativity and Problem Solving 1-hour Online Class with a Master Trainer||0.1 day course||November 10|
|Creating Resilient Outcome-Oriented Teams in Trying Times 1-hour Online Class||0.1 day course||November 11|
|Supervisor Skills - "The New Team Leader" Your Role and Communicating with your team 1-hour online workshop||0.1 day course||November 12|
|Supervisor Skills - Successful Delegation and the Giving Feedback 1-hour online workshop||0.1 day course||December 10|
|Supervisor Skills - Managing Conflict 1-hour online workshop||0.1 day course||November 12|
|Managing Virtual Teams Training 1-Hour Online Setting Up Your Team||0.1 day course||November 12|
|Managing Virtual Teams Training 1-Hour Online Class - Meetings and Collaboration Tools||0.1 day course||November 11|
|Managing Virtual Teams Training 1-Hour Online Class - Communication Strategies||0.1 day course||November 11|
|Managing Virtual Teams Training 1-Hour Online Class - Building Trust and Cultural Challenges||0.1 day course||November 11|
|Managing Virtual Teams Training 1-Hour Online Class - Succeeding with Virtual Teams||0.1 day course||November 11|
|Conflict Resolution Training - Online Instructor-led 3hours||0.5 day course||December 4|
|Emotional Intelligence (EQ) Training - Online Instructor-led 3hours||0.5 day course||November 27|
|Coaching and Mentoring Training - Online Instructor-led 3hours||0.5 day course||December 7|
|Communication Skills Training - Online Instructor-led 3hours||0.5 day course||November 30|
|Email Etiquette Training - Online Instructor-led 3hours||0.5 day course||November 18|
|Minute-Taking Training - Online Instructor-led 3hours||0.5 day course||December 7|
|Negotiation Training - Online Instructor-led 3hours||0.5 day course||November 18|
|Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - 3hours||0.5 day course||December 14|
|Dealing With Difficult People in the Workplace - Online Instructor-led 3hours||0.5 day course||December 2|
|Giving Constructive Feedback Training - Online Instructor-led 3hours||0.5 day course||November 30|
|Sales Training - Online Instructor-led 3hours||0.5 day course||December 4|
|Knowledge Management (KM) Training - Online Instructor-led 3hours||0.5 day course||December 1|
|Supervising Others Training - Online Instructor-led 3hours||0.5 day course||November 18|
|Time Management Training - Online Instructor-led 3hours||0.5 day course||November 12|
|Advanced Skills for Elite Personal Assistants and Executive Assistants - 3hours||0.5 day course||November 26|
|Leadership Development Training - Managing your Team - Online Instructor-led 3hours||0.5 day course||December 2|
|Leadership Development Training - Become THE leader - Online Instructor-led 3hours||0.5 day course||December 3|
|Assertiveness and Self Confidence Training - Online Instructor-led 3hours||0.5 day course||November 16|
|Situational Leadership and Building Trust 1-Hour Live Online Workshop||0.1 day course||November 12|
|Business Writing Essentials - Online Instructor-led 3hours||0.5 day course||December 3|
|Customer Service Training - Online Instructor-led 3hours||0.5 day course||November 25|
|Professional Telephone Skills - Online Instructor-led 3hours||0.5 day course||November 24|
|Recruitment and Selection Training - Online Instructor-led 3hours||0.5 day course||November 25|
|Lean Six Sigma Introduction - Online Instructor-led 3hours||0.5 day course||December 3|
|Managing Difficult Conversations Training - Online Instructor-led 3hours||0.5 day course||December 3|
|Behavioural Interview Techniques Training - Online Instructor-led 3hours||0.5 day course||November 13|
|Body Language Training - Online Instructor-led 3hours||0.5 day course||November 17|
|Facilitation Skills Training - Online Instructor-led 3hours||0.5 day course||November 24|
|Effective Delegation Training - Online Instructor-led 3hours||0.5 day course||January 28|
|Business Ethics Training - Online Instructor-led 3hours||0.5 day course||December 9|
|Overcoming Objections Sales Training - Online Instructor-led 3hours||0.5 day course||November 12|
|Introduction to SEO - Online Instructor led 90-minutes||1.0 day course||November 10|
|Google Adwords - Online Instructor led 90-minutes||1.0 day course||December 18|
|PPA - Identifying Difference as Opportunities - 3hours||0.5 day course||November 11|
|PPA - Problem Solving with a Growth Mindset - 3hours||0.5 day course||November 10|
|PPA - Resilience and You - 3hours||0.5 day course||November 9|
|PPA - Taking Productivity to the Next Level - 3hours||0.5 day course||November 12|
|PPA - Building Team Synergy - 3hours||0.5 day course||November 13|
|Managing Workplace Diversity Training - Online Instructor-led 3hours||0.5 day course||November 9|
|Managing Virtual Teams Training - Online Instructor-led 3hours||0.5 day course||November 10|
|REACH Master Practitioner Training - Online Instructor-led 4 x 3 hour sessions - equivalent to 2-full days of learning||2.0 day course||November 16|
|Master Virtual Training - 3 hours||0.5 day course||November 17|
|Practical ways of becoming more Resilient Training Course - 3hours||0.5 day course||November 20|
|Achieving better Time Management while working from home - 3hours||0.5 day course||November 17|
|Job Search and Application Skills - 3hours||0.5 day course||November 19|
|Job Interview Skills - 3 hours||0.5 day course||November 18|
|The Art of Social Selling - 3 hours||0.5 day course||November 17|
In this course participants will learn to:
Every Live Online Class Booking Entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18-months)
Looking for a full-day course in a physical room? Check the Full Catalogue
“I found the course very inspiring in a way now I am very motivated in looking at myself in a different way with more self confidence and searching different ways I can improve myself ...ie listening to motivational speakers, reading motivational books. Our trainer was excellent and had so much energy.”
-SICK PTY LTD
"I really enjoyed the Assertiveness and Self Confidence training yesterday, it was perfectly met my training needs and I (and all the other attendees) came up with an action plan to improve ourselves. I am looking forward to apply the strategies that I learned from the training into practice. Special note on the trainer..she was superb! She was fun and same time she gave us lot of strategies to improve Assertiveness and Self Confidence. Overall training was great."
"Derek was very knowledgeable in this subject. It was good to meet other people who have the same issues with self confidence as myself, its good to know your not alone. I feel that I now have some tools that I can use in both my work environment and home environment that I can put to good use to assist with some difficult situations. Thank you for such a great training session."
"Melbourne participants absolutely loved Siobhan's delivery of the first courses. She had Engineers eating out of her hand and singing which even their manager didn't believe was possible. Everyone arrived back from breaks on time and stayed when the course ran over - this is unheard of before with this group. Bernadette heard this after the first session and so sat in on the second and loved the session and how participants were engaged - she said it was "life changing for her." "The trainer presented the training very well. She interacted with everyone nicely."
"The course was an eye opener for me. I really learned a lot; and have already started practicing what I need to do at work to be more assertive. I have already run into a situation at work this morning in which I am standing up for myself and not being taken advantage of. I was able to say 'no" without being aggressive."
"It was self-awareness and also knowing other people's personal type at work place. I can use everything learnt from this course. I'd like to attend again after 6months to see how I changed after the first session."
-Hitachi Construction Machinery
"I felt a lot more confident after leaving that I can be a stronger person. The role playing, even as difficult to do as it was!, really opened my eyes to what I was doing wrong and enabled me to develop an action plan that was clear for me."
"The trainer did a great job presenting the content and getting everyone involved. The day was enjoyable and went really fast. Catering was nice and the training room was the perfect size for our small group. I have learnt so much more about myself and how I work and how to assert myself professionally. Great course would recommend to my peers."
"Amazing course, highly recommended. The most useful part of the course was being in a way forced stepping out of my comfort zone, this in result really helped develop my confidence and assertiveness." "Overall the training its self helped me in many ways. It helped me to look at other things in a different perspective. Also it allowed me to acknowledge every little victory that I had achieved each week. This course has helped me realize that I have a lot of confidence in me that I never knew I had. Thank you Peter."
-Programmed Timber Supplies
"I have participated in a number of professional development training sessions over the years. This learning experience has been the most positive to date. Derek was an insightful and engaging facilitator. His enthusiasm for the topic motivated our small group to engage introspectively to maximise the learning experience. His suggestions were practical and I am inspired to put them into action. Thank you Derek."
-University of Southern Queensland
"I enjoyed the content and found the course well structured. It was excellent to see Derrick taking the time to listen and learn from each participant. I look forward to attending a freebie down the track :)"
-Uniting Care Queensland
"This will help me in my personal life as well as work life. I learnt a lot about myself and how I communicate and how I can be more effective. 1. Its hard to be purposeful when you don't know where you are going. 2. all the body language tips 3. Most Negative behaviour is based on Fear . 'Resolve' the fear first then you will be able to work out the aggression/passive aggressive behaviour. 4. Intention and Impact. And my favourite take away ' saying no to the action and not the PERSON!" "I think it was great that Sanet tailored her training and communication to the team that were there, and made it a bit lighthearted to get a few laughs out of them. I am definitely recommending my team to do the one day public refresher as I think the training was really beneficial for them. It also has applications for personal lives as well rather than just work impacts."
"I don't generally give 10/10 scores on feedback however I found Siobhan very informative, engaging, knowledgeable and approachable. I felt she adjusted the course content to be more relevant to myself and the other participants and her teaching style was very unique and appropriate to the topic of the course. I will definitely be returning for the refresher course within 6 months. Thank you.
-Institute of Public Accountants
This Assertiveness and Self Confidence Training Course empowers participants with the confidence to be “heard”. You will also learn to develop and enhance techniques to communicate politely and assertively without being considered pushy.Assertiveness and Self-Confidence Training Courses are delivered by PD Training's via our 3-hour Online Instructor-led platform in Australia, New Zealand, Singapore, Malaysia and Hong Kong..
Assertiveness and Self Confidence Training Course - Online Instructor-led 3hours - Lesson 1
Communicating With Confidence
Assertiveness and Self Confidence Training Course - Online Instructor-led 3hours - Lesson 2
Self Confidence – Building It And Rebuilding It
Assertiveness and Self Confidence Training Course - Online Instructor-led 3hours - Lesson 3
Mastering Assertiveness – When And How To Use It
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
We use secure Video Conferencing such as Microsoft Teams or Zoom on request that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people dialling in, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you if you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.