Facilitation Skills Training

Effective facilitation skills are required for anyone tasked with managing groups of people in the workplace.  Every organisation has a need for good facilitators in almost every department.  The difference between being a good facilitator and a great facilitator requires both training and experience. 

The PD Training Facilitation Skills Course teaches you practical skills and techniques like promoting fairness, managing meetings and planning sessions to achieve productive outcomes, giving feedback and much more.  These are skills that can be used immediately in the workplace and the course is now available throughout Australia including, Brisbane, Sydney,, Melbourne, Adelaide, Canberra and Perth.

Please click on the Public Class tab below to view our Facilitation skills course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Looking for something more advanced? Try the Advanced Facilitation Skills Training Course

Your Learning Outcomes

After completing this course participants will be able to:
  • Understand the role and purpose of facilitating
  • Understand the qualities of effective facilitation
  • Recognise group behaviours and know how to respond
  • Understand the five P's when preparing to facilitate: purpose, products, participants, probable issues and process
  • Understand the dos and dont's of effective facilitation
  • Understand a decision-making process and how to apply De Bono’s Six Thinking Hats
  • Understand convergent and divergent thinking and when to encourage each
  • Understand how to exercise control when facilitating and how to deal with challenges
  • Understand how to facilitate virtually and the challenges that this brings

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

"The presenter was fantastic and I will book other courses due to his expertise."

Public Course Participant

 

"I enjoyed Derricks session very much - he covered a lot of ground and shared interesting insights relevant to the topic."

 

"Derrick was a great trainer, very engaging and knowledgeable."

 

"It changed my whole outlook on facilitation and is probably the best training as a single day course i have ever done. I think i will build on it over a period of time."

-NSW Farmers


 

"Overall the trainer exceeded my expectations for a one day course. They very effectively shaped the course to suit the needs of the group. thank you excellent!"


-Lake Macquarie City Council


 

"I thought Noel was fantastic, and did not think I would have learnt as much as I did on the day. Loved the training, and the group work was great. Thanks for the session."

-Public Sector Network Pty Ltd

 

"The size of the class (1 trainer, 4 participants- 2 female/2 male) was a really strong balance to ensure we all got focused attention. working through the live practical example reinforced the process and structure information and tips given. We didn't use the booklets too much, most was conversational which was also very good but we do have the book to refer to. all in all, the course was highly valuable to me and I have recommended this to our business for other to complete."

-Robert Walters


 

"I found Noel to be an excellent trainer, I feel confident that I can take the tools/methods that she imparted and use them in my work. The course definitely met my objective which was to come away with practical tools on how to facilitate meetings and workshops."

-Robert Walters

 

"Small groups sharing experience and comments on various situations - A mix of presenting information and coaching style (asking questions and participants come up with their own answers) - Clarify the roles of a facilitator - Good tips on how to deal with challenging people and situations, group dysfunction, keeping the discussion on track and intervention methods"

-Predicate Partners

 

"Josh was a really engaging trainer. He was extremely natural in his delivery and really made the effort to make the course content relevant to our roles. I found the day to be really valuable, and am excited to give the techniques a go in my next meeting/training session!"

-McCormick Foods

 

"Training was very knowledgeable on the training topic and engagement. Would recommend course to peers who are looking to further develop their facilitation skills."

-Individual Course Participant



"Excellent course, very valuable knowledge and excellent trainer."

-Department of Communities, Child Safety and Disability Services

 

"The handout given in class is very useful and designed in a way that is easy to understand and use. Josh is a fantastic trainer, so much energy, knowledge and passion for the topic. The start was a little overwhelming with information, however Josh guided us through it beautifully. Look forward to the opportunity to attend further training by Josh."

-Robert Bosch (Australia) Pty. Ltd.

 

"Joe is a fantastic trainer, I learner so much during the day. He customised the learning outcomes to our needs and built a rapport that gave me overall understanding and kept the involvement level high. The day flew by. Great course, excellent trainer."

-Individual Course Participant

 

"Class with minimal team participating gave us very good focused learning and this was helpful. LDP pre-work was amazing and helps us to understand where we stand."

-HP

 

"The training course (full day) was great. It was engaging, useful and informative. Time went very quickly - which is a good indicator of the time well spent!"

"The course was extremely useful and the trainer was very knowledgeable on the topic. I was very satisfied with the course overall."

-Elisha Roche

 

"This course is very practical in its application, with the skills learned to be used in the very near future by all participants. Our trainer Jill was also able to successfully integrate the group's specific upcoming requirements (a series of community workshops) into her course materials - which made the content much more applicable and significant. Jill provided an excellent best practice example of an effective facilitator in her facilitation of the facilitation skills course."

-Department Of Local Government, Sport And Cultural Industries

 

"Most useful - understanding the characteristics quadrant, though it would have been interesting to build on further, to know what characteristics others in the group had, and their take on how it affected their facilitation/participation. The first hour could have been compressed into 15 mins, and the additional time used at the end, when the group was just starting to open up and share valuable experiences and insights. I would have appreciated more group time given to the "what are difficult situations, and how you could handle them" - which was given as a follow up task. The manual was valuable to have as prior reading, but of limited use in the session."

-Peak Usability

 

"I found the course was suitably tailored to assist personnel with limited or no facilitation experience. Helen's insight and experience helped participants gain a better understanding of the role of facilitator and introduced activities that will undoubtedly assist facilitator to meet Objectives. Thanks Helen I found course extremely beneficial."

-Royal Australian Air Force

 

"The delivery of the course was tailored to the needs of the group (and the planned workshops which attendees will be conducting around the State in November). The trainer provided opportunities for attendees to facilitate parts of the training session which provided a valuable learning experience."

-Department Of Local Government, Sport And Cultural Industries

 

"I loved the way Helen used examples of facilitation to teach the facilitation course, eg the flipchart paper gallery method of getting groups to brainstorm ideas"

-Royal Australian Air Force

 

"I really enjoyed the course. It flowed well and the trainer was friendly and knowledgeable. I prefer to listen to the speaker rather than have my head down looking at a book. However, I'm sure it will be useful to refer back to. At this stage (only two days after the course) I have not yet gone back to it."


-Fulton Hogan Services

 

"All of the content was very valuable however I think the part that stands out most was the structure of how to facilitate and the reasons behind getting to know your participants. the profiling also was invaluable and how the facilitate to a certain type of audience was very interesting. I also like some of the theories behind why do things in a certain way depending on the personalities within the group. Thank you."

-Flourish Australia

 

"Joseph was fantastic. He really made the course interesting and informative. I feel I am more prepared to facilitate my next workshop."


-IAG

 

"Derrick was excellent in his delivery, making the group feel engaged and creating a safe environment to learn and share experiences. He was very knowledgeable on the topic and I walked away with tools to use when it comes time to delivery workshops."

-Emperor Solutions PTY LTD

 

"One of the best courses I have attended. Thank you so much Andrew for a great day."

-Austin Health

 

"Derek really knew his stuff. We were a rowdy mob who all know each other well and he worked well with that to create learning opportunities e.g. it took an hour for us to agree on the ground rules but that in itself was a case study in facilitation where Derek demonstrated all the principles and techniques that were covered in the theory component."

"Great trainer. We probably weren't the easiest group but he was very patient, flexible and knowledgeable."

"This was much more useful and engaging than I anticipated. It was an enjoyable day and we learned some really practical tools that will help in my work."

"Great trainer Valuable discussions Good mix of trainer led and group activities."

Qld Department Of Health - Audit Risk and Governance Branch

 

"This was a very informative session. Keep up the standard."

Centacare

 

UnitingCare Community logo
Really loved Kelli's presentation style.

-Uniting Care Community


Office of the Registrar of Indigenous Corporations logo
I got a lot out of the sessions and am grateful for some of the tools that can help me in the future. Thank you very much. the course was relevant to my needs and the trainer was engaging and knowledgeable - never a dull moment and wasn't pushed into doing things or put on the spot. enjoyed the 2 day session and didn't think 'oh no I have another day of this!'

-Office of the Registrar of Indigenous Corporations


UnitingCare Community logo
Kelli was an excellent presenter/trainer- very knowledgeable and also made the training interesting and enjoyable. I learnt quite a lot through the training and felt very encouraged by Kelli, who was very helpful. I will definitely be passing on good feedback to my organisation and contacts.

-Uniting Care Community


Pacific National logo
Very happy with the training delivery package. Will recommend. Thank you PD. Good material that will be useful in my role.

-Pacific National


Browns Plains State School logo
I liked the structure of the course. Wasn't too formal.

-Browns Plains State School


De Poi Consulting logo
I enjoyed this course. I found it simple but very informative. thanks.

-De Poi Consulting


QMI Solutions logo
Very happy with the learning style, contact and interaction from the facilitator.

-QMI Solutions


QMI Solutions logo
We want more! please come back and do some more work with smaller groups.

-QMI Solutions


Department of Environment and Resource Management logo
Our trainer was excellent. She tailored the day to our particular needs, and she was very flexible - allowing us extra time to discuss issues of most relevance to us. She was engaging and very adept at making people feel very comfortable talking about themselves and issues in a way that work colleagues might find difficult ordinarily. I cannot recommend her highly enough as a trainer.

-Department of Environment and Resource Management


Department of Environment and Resource Management logo
Presentation of the training was to a very high standard!!! Very impressed!

-Department of Environment and Resource Management


Biota logo
Practical application in the course, scenarios and discussions were spot on. The instructor/facilitator lead by example throughout. Haven't looked at the student manual. I thought the trainer was excellent.

-Biota Holdings


Biota logo
I found the group exercises ("lost in a blizzard" and passing the ball in 2s) were very effective in illustrating the concepts of teamwork and SMART.

-Biota Holdings


Smartsalary logo
Very helpful application ideas to help make our presentations more professional and poignant.

-Smartsalary


Western Australian Institute of Sport logo
Feel very grateful to have had the opportunity to have one on one training with Rini who was very knowledgeable, and thorough in meeting my specific needs.

-Western Australian Institute


TAL Insurance logo
An Excellent course that reinforced facilitation skills and the highly experienced trainer taught using real life relevant examples.

-TAL û Life Insurance


Empire Aubusson Rugs logo
The second half of the course was exactly what I was after. My needs were a little different than the rest of the class, but our trainer, Jack, took the time to make sure all my questions were answered. It was a very powerful and fulfilling day. A five star day...!

-Empire Aubusson Rugs


IAG logo
Awesome trainer. Hopefully she will be on the advanced course. A+++++

-IAG


New Horizons logo
I loved this training and the trainer.

-New Horizons


More happy clients

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Facilitation Skills Training Now

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating easy decision making, good facilitation can help any organisation have improved staff communications and interactions and ultimately make better decisions.

This Facilitation training course will give participants an understanding of what facilitation is all about, as well as some tools that they can use when facilitating small meetings with staff.

Looking for something more advanced? Try the Advanced Facilitation Skills Training Course

See the Live Online tab for the course outline for the live online course

Course Outline for Facilitation Skills Training

After completing this course, participants will have learned to:

Topic 1

The Peaceful Warrior

  • The Role and Purpose of Facilitating
  • The Limits of Facilitation
  • Qualities of Effective Facilitation
  • REACH Review – Facilitation Preferences
  • Reflection

Topic 2

Just Add People and Stir

  • The Ideal World
  • The Real World
  • Reflection

Topic 3

Trusting in the Process

  • Preparation
  • Starting Off
  • The Middle Bit
  • The End Bit
  • I Never Agreed to That! (keeping records)
  • Reflection

Topic 4

Making Decisions

  • Tell Me Again, Why are We Here?
  • Divergent and Convergent Thinking
  • Building Consensus and Inclusive Solutions
  • Reflection

Topic 5

Maximising Interaction

  • Exercising Control
  • Encouraging Participation
  • Dealing with Challenges
  • Reflection

Topic 6

Virtual facilitation

  • Preparation
  • Technology
  • Maintaining Engagement
  • Reflection

Topic 7

Reflections

  • Create an Action Plan
  • Accountability = Action
  • References

4.7/5

from 1002 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Facilitation Skills Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App

Questions:

Upcoming Live Classes

Live Online

3-hour course

9:00 am - 12:00 pm Australia/Brisbane

$495.00

11 September

Enrol Now Last chance!

8 October

Enrol Now Filling fast

2 December

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28 February

Enrol Now Filling fast

Course Outline for Facilitation Skills Training

After completing this course, participants will have learned to:

Topic 1

Making Decisions

  • Tell Me Again, Why are We Here?
  • Divergent and Convergent Thinking
  • Building Consensus and Inclusive Solutions
  • Reflection

Topic 2

Maximising Interaction

  • Exercising Control
  • Encouraging Participation
  • Dealing with Challenges
  • Reflection

Topic 3

Virtual facilitation

  • Preparation
  • Technology
  • Maintaining Engagement
  • Reflection

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App

Questions:

Adelaide

1.0 day course

Education Development Centre, 4 Milner Street Adelaide SA 5007

$770.00

11 September

Enrol Now Filling fast

8 October

Enrol Now Filling fast

2 December

Enrol Now Filling fast

28 February

Enrol Now Filling fast

Brisbane

1.0 day course

Karstens Conference Centre, Level 24, 215 Adelaide St, Brisbane QLD 4000

$770.00

11 September

Enrol Now Filling fast

8 October

Enrol Now Filling fast

2 December

Enrol Now Filling fast

28 February

Enrol Now Filling fast

Canberra

1.0 day course

Canberra Flex, 4 National Circuit Canberra ACT 2600

$770.00

11 September

Enrol Now Filling fast

8 October

Enrol Now Filling fast

2 December

Enrol Now Filling fast

28 February

Enrol Now Filling fast

Melbourne

1.0 day course

Karstens Conference Centre, 123 Queen Street Melbourne VIC 3000

$770.00

11 September

Enrol Now Last chance!

8 October

Enrol Now Filling fast

2 December

Enrol Now Filling fast

28 February

Enrol Now Filling fast

Perth

1.0 day course

Karstens Conference Centre, Level 1, 111 St. Georges Terrace Perth WA 6000

$770.00

11 September

Enrol Now Filling fast

8 October

Enrol Now Filling fast

2 December

Enrol Now Filling fast

28 February

Enrol Now Filling fast

Sydney

1.0 day course

Karstens Conference Centre Canada House, Level 1, 111 Harrington Street Sydney NSW 2000

$770.00

11 September

Enrol Now Last chance!

8 October

Enrol Now Filling fast

2 December

Enrol Now Filling fast

28 February

Enrol Now Filling fast

Course Outline for Facilitation Skills Training

After completing this course, participants will have learned to:

Topic 1

The Peaceful Warrior

  • The Role and Purpose of Facilitating
  • The Limits of Facilitation
  • Qualities of Effective Facilitation
  • REACH Review – Facilitation Preferences
  • Reflection

Topic 2

Just Add People and Stir

  • The Ideal World
  • The Real World
  • Reflection

Topic 3

Trusting in the Process

  • Preparation
  • Starting Off
  • The Middle Bit
  • The End Bit
  • I Never Agreed to That! (keeping records)
  • Reflection

Topic 4

Making Decisions

  • Tell Me Again, Why are We Here?
  • Divergent and Convergent Thinking
  • Building Consensus and Inclusive Solutions
  • Reflection

Topic 5

Maximising Interaction

  • Exercising Control
  • Encouraging Participation
  • Dealing with Challenges
  • Reflection

Topic 6

Virtual facilitation

  • Preparation
  • Technology
  • Maintaining Engagement
  • Reflection

Topic 7

Reflections

  • Create an Action Plan
  • Accountability = Action
  • References

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save
Purchase the microlearning bundle

Learn the principles and techniques to effective facilitation and help teams make better decisions more quickly.

Buy Facilitation Skills

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

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