PPA - Identifying Difference as Opportunities

This insightful,half-day workshop teaches participants how to identify what are their strengths, and why playing to those strengths makes a real difference in improving how people and their organisations perform. The course also recognises that human beings are not perfect and provides strategies for discovering areas for improvement and developing strategies to improve.

In addition to becoming more self-aware, participants will also learn to identify and encourage a strengths-based development in others leading to better engagement, improved well-being, reduced stress and greater life satisfaction overall.

Participants also review how research has proven that the simple act of expressing gratitude is a powerful means of making employees feel valued. The course will give participants an understanding of how to create a culture of gratitude and how as individuals they can cultivate their own personal habit of gratitude.

Organisations exist to serve others. The course gives participants a simple and effective tool to ‘get into the shoes’ of their customers to understand what they are thinking and feeling in their customer journey, and how to express empathy with thier customers.

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request. 

These courses are facilitated in English, and are open to people from different industries in all countries especially across New Zealand, Australia,  Singapore, Malaysia and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs. 

Learn More Now by Clicking Here

Your Learning Outcomes

This Course will provide practical skills and techniques to help people improve their workplace performance in the following areas:

  • Engage and Develop People
  • Self-Development
  • Outcome Orientation
  • Value Diversity
  • Deliver Results
  • Increased Collaboration
  • Solve Problems
  • Engagement and Performance
  • Influence and Negotiation
  • Communicate Effectively

4.9/5

from 24 responses
Download PDF Outline Duration: 0.5 Days
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PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn PPA - Identifying Difference as Opportunities Now

Maximising Productivity, Proactivity and Quality

In this half-day interactive workshop, participants will learn how to identify strengths in themselves and as well as identifying areas for improvement for themselves.

Next they learn how to implement a strengths-based professional development style and how to identify strengths and areas for improvement in others.

Following on from that is an exercise in gratitude and how implementing an "Attitude of Gratitude" can have a positive impact on both their lives and the lives of others.

The workshop finishes up with a focus on how to best engage with customers with empathy and gaining an understanding of how to best align with what customers really want and need.

In collaboration with our clients, trainers, participants across the globe and our research & development partners (The OrgDev Institute and Leading Dimensions Consulting), PD Training has developed Productive People Advantage (PPA) program, designed for the needs of today to prepare your people and organisation to have a sustainable advantage tomorrow.

PD Training's new signature series program - Productive People Advantage brings together the best activity-based learning, incorporates practical workplace tools, and leverages the latest research in neuroscience, psychometric profiling and emotional intelligence in new ways to develop and measure previously elusive to target or measure capabilities.

In conjunction with the other PPA courses, this helps give people and organisations a competitive advantage through more productive people.

See the Live Online tab for the course outline for the live online course

Course Outline for PPA - Identifying Difference as Opportunities

After completing this course, participants will have learned to:

Topic 1

The Strength of Diversity and the Diversity of Strengths

  • Welcome
  • Recognising your Strengths and Preferences
  • Your REACH Profile
  • Your Leading Dimensions Profile
  • Reflection

Topic 2

Strengths Based on Management

  • Spotting the Strengths in Others
  • Developing Strengths
  • Dealing with Weaknesses
  • Reflection

Topic 3

The Power of Gratitude

  • What the Research Says
  • Creating a Culture of Gratitude
  • Cultivating your own Personal Habit of Gratitude
  • Reflection

Topic 4

Customer Stories

  • What We Exchange with Customers
  • Customer Empathy –what do you really do for your customers?
  • Reflection

Topic 5

Reflections

4.9/5

from 24 responses
Download PDF Outline Duration: 0.5 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn PPA - Identifying Difference as Opportunities Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App

Questions:

Upcoming Live Classes

Live Online

3-hour course

9:00 am - 12:00 pm Australia/Brisbane

$495.00

26 September

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4 December

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20 January

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28 March

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Course Outline for PPA - Identifying Difference as Opportunities

After completing this course, participants will have learned to:

Topic 1

The Strength of Diversity and the Diversity of Strengths

  • Welcome
  • Recognising your Strengths and Preferences
  • Your REACH Profile
  • Your Leading Dimensions Profile
  • Reflection

Topic 2

Strengths Based on Management

  • Spotting the Strengths in Others
  • Developing Strengths
  • Dealing with Weaknesses
  • Reflection

Topic 3

The Power of Gratitude

  • What the Research Says
  • Creating a Culture of Gratitude
  • Cultivating your own Personal Habit of Gratitude
  • Reflection

Topic 4

Customer Stories

  • What We Exchange with Customers
  • Customer Empathy –what do you really do for your customers?
  • Reflection

Topic 5

Reflections

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save
Purchase the microlearning bundle

This microlearning course helps us to recognise the strengths in diversity and provides techniques to develop empathy and gratitude.

Buy Identifying Difference as Opportunity

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

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