Lean Six Sigma Introduction

The PD Training Lean Six Sigma Introduction Training Course is designed for beginners where you can develop a deeper understanding of Lean Six Sigma and its implementation. The training course creates a solid foundation in Lean Six Sigma methodologies to help you gain expertise in these concepts.

Lean Six Sigma uses waste-reduction and process-improvement methodologies to increase end value for customers and save resources in the process of achieving these goals. It improves processes by identifying, analysing, measuring and controlling areas of waste with the aim to improve processes, reduce costs and enhance value for customers.

The PD Training Lean Six Sigma Introduction Training Courses, full of practical hands-on activities, are run by Lean Six Sigma experts in Brisbane, Sydney,, Melbourne, Canberra, Adelaide and Perth..

Your Learning Outcomes

Obtain a working understanding of Process Management, Six Sigma and Lean

  • Know and apply the basic concepts
  • Demonstrate use of the terminology

Comprehend Daily Work as a Process-Oriented Activity

  • Understand process inputs and outputs
  • Understand process flow and know what determines value add vs. non-value add
  • Understand how the processes you are a part of fit into the larger set of processes needed in delivering value to the customer

Perform Process Mapping and Characterisation

  • Create a detailed Process Map of a process you are personally involved in.
  • Prioritise significant outputs from the process and quantify their level of performance to requirements.
  • Identify inputs and their relationship to the significant outputs.

Perform Process Improvement Activities

  • Improve a process you are personally involved in using Process Management, Six Sigma methods and Lean Principles to improve its performance.
  • Continue to improve other processes.

Establish Control Mechanisms and Monitoring Processes to Sustain an Existing Process and/or any Improvements You Make.

Duration: 1.0 day course Live Online Experts


Lean Six Sigma Introduction Reviews:

"For me the course cleared away the mystery surrounding the Lean Six Sigma principles - these are now far less intimidating than they seemed before attending the course."

Thomas Warburton

"Course was a fantastic introduction to LEAN - looking forward to undertaking more training."

Department of Defence

"Derrick was a great facilitator and presented well."

Department of Defence

"Derrick was a very knowledgeable presenter, he engaged the group. The Introduction to Lean was more useful to my daily work than I realised it would be."

Department of Defence

"The Lean methodology/seven wastes was very interesting, as was the Value Stream mapping exercise. The trainer was extremely knowledgeable and very responsive to our needs/expectations."

G & C Mutual Bank

I enjoyed Lean Thinking and Kaizen. It showed me how to manage the process more effectively."

G & C Mutual Bank

"An enthusiastic and well credentialed trainer made the presentation enjoyable and informative."


Brian was very knowledgeable facilitator. He was able to convey the theory and then apply to real work examples across multiple industries. Overall very good. Only issue related to insufficient time. Possibly make this a 2 day training."

G & C Mutual Bank

"Very informative and Passionate trainer, thoroughly enjoyed the training."

Thomas Warburton

"I really enjoyed the course and the tools for streamlining that were offered. They will really help me breaking down the processes involved prior to writing/updating procedures."

Hospira Adelaide Pty. Ltd.

"Learning was facilitated by using examples from our work situation and it was easy to understand how useful the tools would be in future problem solving."

"Most useful was the use of real life situations. The exercises with these were thought stimulating."

"I really enjoyed this course. I preferred the first half of the course, rather than the second. I got really excited when we started to touch on the statistics. I was really looking forwarding to doing more stats. The second half of the training wasn't new to me as it was very similar to the investigations training that I have done many times before. I know I probably need to do the training for one of the higher 'belts'. So this is not a criticism of the course, but an admission that I need to do more training. The trainer, Ross, was brilliant. I would definitely attend his training sessions again."

"For me the most useful part of the course was the part about doing a group activity/discussion after a topic has been taught. This allowed me to better understand what we learnt and use it as an application tool to drive what was taught."

Hospira Adelaide Pty. Ltd.

"Facilitator was excellent and really made an effort to understand Aldi processes and culture. Quite useful in discussing aspects of your job that are deemed are waste and just really looking at how much time is wasted on these tasks. I thought it was great to look at needs of the customer into needs, satisfactory and above and beyond."


"I liked all of it. Lot to take on board in just one day."

"The trainer's personal experiences in the companies he worked for was of most interest to me. It was a display of the practical as opposed to the theoretical or conceptual. I prefer to learn that way."

QM Properties

Download Course Outline (PDF)

This course has been developed to enhance the knowledge and capability of people involved in the daily operation of business processes.

The goal of this training is to:

  • Increase your knowledge of Process Management, Six Sigma and Lean techniques as Business Process Improvement methodologies.
  • Increase your skills at improving the ease and performance of the processes in which you work.
  • To gain an understanding of your role as a process team member for the achievement of business success.
  • To select and improve one of the process you either own or work in.

Course Outline for Lean Six Sigma Introduction

See the Live Online tab for the course outline for the live online course

Topic 1
Understanding Lean
  • About Six Sigma
  • About Lean
  • History behind Lean
  • Toyota Production Systems
  • The Toyota Precepts
Topic 2
Liker’s Toyota Way
  • Philosophy
  • Process
  • People and Partners
  • Problem Solving
Topic 3
The TPS House
  • The Goals of TPS
  • The First Pillar: Just In Time (JIT)
  • The Second Pillar: Jidoka (Error-Free Production)
  • Kaizen (continuous improvement)
  • The foundation of the house
Topic 4
The Five Principles of Lean Business
  • Value
  • Value stream
  • Flow
  • Pull
Topic 5
The First Improvement Concept (Value)
  • Basic characteristics
  • Satisfiers
  • Delighters
  • Applying the Kano Model
Topic 6
The Second Improvement Concept (Waste)
  • Muda
  • Mura
  • Muri
  • The New Wastes
Topic 7
The Third Improvement Concept (Variation)
  • Common Cause
  • Special Cause
  • Tampering
  • Structural
Topic 8
The Fourth Improvement Concept (Complexity)
  • What is complexity?
  • What causes complexity?
  • How to simplify?
Topic 9
The Fifth Improvement Concept (Continuous improvement)
  • The PDSA Cycle (Plan, Do, Study, Act)
  • The DMAIC Method
Topic 10
The Improvement Toolkit
  • Gemba
  • Genchi Genbutsu
  • Womack’s Principle
  • Kaizen
  • A Roadmap for implementation

In-House Training - We’ll focus on what matters most to you and tailor to your context

Face-to-Face, Live Online, or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people connecting online, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

PDT Training Management Centre Logo

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

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Generates Sign in Sheet

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Generates Branded Flyer

If you want to ‘promote’ internally

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PDF’s of Certificates

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Completion Certificate Included

Collects and Reports feedback

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Feedback Report Example

Complete Results Dashboard

(including trainer insights)

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What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

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and then report on the success in the weeks or months after training.

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More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year.
  • Or get the $110.00 bundle and save.
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