FISH! The Organisational Culture Training Course Course

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Are you looking for a practical, fun and proven team building course that can transform your entire organisational culture? Then FISH! is the solution!

The PD Training FISH! The Organisational Cultures training program will help your company adopt remarkable, proven practices that profoundly improve morale & relationships.

The FISH! philosophy has revolutionised company culture and team building around the planet.

This dynamic and highly valuable training course is now available Australia-wide including Brisbane, Sydney, Melbourne, Perth, Adelaide, Canberra and Parramatta.

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Your Learning Outcomes
FISH! The Organisational Culture Training Course

FISH! has been called an antidote to cynicism, depression, burnout and anger. Our clients are using it for nearly every issue facing business today: leadership, orientation, teamwork, retention, creativity, customer service, quality improvement, change — anything involving human interaction.

By the end of this course, participants will:

  • develop a shared vision of how to serve customers, internal and external
  • clarify common values of how to treat each other
  • recognise new opportunities to make a positive difference for others
  • become more proactive in creating a more effective environment
Duration: 1.0 day course



Reviews

FISH! The Organisational Culture Training Course Reviews:

"The course delivered everything I hoped that it might in a very engaging manner. Very well done!"

 

"When FISH! made the rounds at our office it practically created a feeding frenzy. Everyone wanted to see it - and see it - and see it! This film is so much FUN to watch, and the message is so IMPORTANT to hear, that I carry it with me wherever I go."


-Ken Blanchard
co-author of The One Minute Manager


 

"Great food for thought and an opportunity to meet and work with other staff members in a different environment."


-Benowa State High School


 

"The course delivered everything I hoped that it might in a very engaging manner. Very well done!"


-Benowa State High School

 

"I and the people I had at my table thoroughly enjoyed our training and the interaction with other staff brought a feeling of camaraderie to staff we usually don't deal with on a daily basis. Our trainer was fabulous."


-Benowa State High School


 

"The opportunity to collaborate with other members of the school staff that I never come across in my daily working life or outside. Also the opportunity to share ideas and confirm that I am working in a positive environment."

 

"Great training! The trainer was well versed in the content and very humorous."


-Gailes Community Care Unit West Moreton Hospital & Health Services


 

"Uplifting spirits and viewpoints."


-Lake Maintenance


 

"Choose your attitude Either Be Grumpy all day and create a bad environment, or Choose to Be Happy and make the working environment positive."

"After completion of this training, I have noticed that my fellow staff members are cheerful and positive in their attitudes at work."


-Horsham Sports and Community Club


 

"The Fish Philosophy training is very usefull to us who works in hospitality because it creates good vibes among colleagues and customers, which creates harmony in the busy and sometimes chaotic work environment."


-Horsham Sports and Community Club



More happy clients 




Course Outline
FISH! The Organisational Culture Training Course

Download FISH! The Organisational Culture Training Course Course Outline

Foreword:

The FISH! for Organisational Cultures training course is a one-day workshop that empowers all your teams to embrace the FISH! Philosophy and build a highly effective customer service culture across all departments within your organisation. By allowing your staff to attend the course, you will begin the process of building a high-performance customer service culture across all your teams.

FISH! The Organisational Culture Training Course - Lesson 1
Introduction
  • The four FISH! practices
FISH! The Organisational Culture Training Course - Lesson 2
Practice 1: BE THERE

Be there builds relationships by:

  • Being fully present
  • Listening to understand, not just reply
  • Taking action based on awareness
FISH! The Organisational Culture Training Course - Lesson 3
Practice 2: PLAY

Play encourages creativity and fun through:

  • Curiosity
  • Freedom to innovate
  • Freedom to be you
  • Trust and the playing field - setting the boundaries
  • Creating an environment of play
FISH! The Organisational Culture Training Course - Lesson 4
Practice 3: MAKE THEIR DAY

Make their day reminds us to serve by:

  • Learning to value and recognise people
  • Learning to be genuinely selfless
  • Learning to be aware
FISH! The Organisational Culture Training Course - Lesson 5
Practice 4: CHOOSE YOUR ATTITUDE

Choosing your attitude helps you to:

  • Practice to become aware
  • Make a conscious choice
  • Live in alignment with your intentions
FISH! The Organisational Culture Training Course - Lesson 6
Taking a closer look
  • Assess how the organisation is living each of the practices
FISH! The Organisational Culture Training Course - Lesson 7
How well do I live the practices?
  • Short test on how you live the four practices
FISH! The Organisational Culture Training Course - Lesson 8
Top of mind issues/team solutions
  • Identify a list of top of mind issues
  • Identify ways to address these issues
FISH! The Organisational Culture Training Course - Lesson 9
Action planning
  • Identify tangible goals that impact others
  • Learn to put in place accountability measures to improve success
FISH! The Organisational Culture Training Course - Lesson 10
Want to form a habit?
Creating a 21 day habit forming calendar
FISH! The Organisational Culture Training Course - Lesson 11
Your life title
FISH! The Organisational Culture Training Course - Lesson 12
Beyond the workplace self-survey
  • Looking at how you live the four practices in life
FISH! The Organisational Culture Training Course - Lesson 13
What's possible now?
  • Finding the limitless possibilities with the four practices

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In-House Training We’ll focus on what matters most to you and tailor to your context


Delivery Options for In-house training

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Trainng Management Centre which takes care of a heap of things before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Generates Sign in Sheet

(So you don’t have to)

Generates Branded Flyer

If you if you want to ‘promote’ internally

PDF’s of Certificates

(can be co-branded with your logo)

Collects and Reports feedback

(So you don’t have to)

Complete Results Dashboard

(including trainer insights)


What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Do you already have systems and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Embed Learning A great training course is only the beginning to lasting change.

To help you get lasting change from training we engage your participants

Before training

Pre course activity & chat with the trainer about personal learning goals

During training

At the course conclusion participants are encouraged to add an action plan and select an accountability buddy

After training

  • Participants can access course materials and extension content + more
  • If they picked an accountability buddy, they will have that meeting as well

We welcome your participants for Refresher Training on our public classes at no cost for 12-months (subject to availability)

All made easy via our orgmenta participant app

More ways we can help achieve lasting change include:

1. Make it Stick Packs - 6 months of 10-15 minute activities to run at meetings

Designed to be easy to use for Team Leaders, Managers, Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course.

When you choose this option, we provide your nominated Learning Champions with a 3-hour session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand alone lunch 'n' learn sessions.

Make it Stick packs are available for all PDT Signature Series courses.

2. Follow-Up Coaching by our Trainers

Our Trainers can come back onsite and run coaching and reinforcment sessions for your team members. These sessions are most commonly 90-minutes long, and are designed to help people share and collaborate, helping them gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change.

Our purpose is to deliver lasting impact, and we believe this is a powerful step in achieving lasting change, so to encourage you to give your people that extra opportunity to really see change, if you book a follow up session within 90-days of the original course date, we’ll come back onsite for 1/2 price.

3. Physical Products - visual reminders to keep key concepts alive

Many of the 'aha' moments in courses can come from the increased awareness of ourselves and our colleagues, these come through the REACH Profiles that is integrated into many of our courses.

The insights lead us to better recognise our tendencies and strengths, understand how to be more mindful of adapting to the needs and preferences of our team and our customers.

The insights are put into practice by appreciating the benefits of our diversity and either learning to adapt or implementing a strengths-based management approach.

We have a great range of high quality products that can keep these impactful moments top of mind back in the workplace.

REACH to my Team
Visualizer / Reminder

The REACH Team Visualizer/Reminder can be used in multiple ways in both training and in the office. When displayed in a high traffic area REACH will be kept top of mind. Below are guidelines for use of the REACH Team Visualizer / Reminder which is also in downloadable format.

The REACH Team Visualizer / Reminder comes in two sizes of A0 841 x 1189 mm and A1 594 x 841 mm and is made from a sturdy 5mm corflute.

REACH to my Team Visualizer / Reminder guidelines for use

  • For this activity the simplest way to plot all participants on the REACH Grid is by generating TEAM Insights Report from the REACH Ecosystem which will give the position of everyone participating.
  • Place the REACH Team Visualizer / Reminder on a flat surface, preferably a wall, where it is clearly visible. Ask participants to mark their REACH position on the grid with a sticky dot. Recommend that participants put their initials on the sticky dot so they can easily locate themselves later. Each person’s REACH can revealed one at a time in a group activity. This allows for everyone to identify the dynamic that they will have with each other. Are they in the same quadrant or are the polar opposites? How do they "REACH" each other?
  • When you construct this activity with participants who have not seen their REACH score, they begin to develop a sense of self-awareness and their blind spots as well as of those around them.
  • The REACH Team Visualizer / Reminder is a powerful way to keep Team Dynamics and REACH alive. It can be revisited on a regular basis, people can be added, removed or moved by simply adding, removing or moving dots.
Download REACH Team Dynamic Visualiser guidelines

Keep it Alive
REACH Cubes

REACH Cubes are designed to build empathy and grow an appreciation for thinking differently. They encourage productive and positive interactions in the workplace, workshop or personal development sessions. They can be used in any creative way to grow REACH and below we have provided two recommended activities for use. The REACH Cubes pack comes with 4 REACH Cubes one representing each REACH Quadrant. Each REACH Cube is 7.5 cm squared and are made from durable EVA Foam.

Keep it Alive REACH Cubes Activity 1 – Thinking Outside the Square

When people are participating in activities during REACH workshops, training or personal development sessions provide each participant with a REACH Cube and ask them to complete the activity or interaction Thinking and Behaving based on what REACH Cube was provided to them.

Are they the Advisor focused on detail and doing?

or a Coach focused on People and Action?

This brings a whole new level of empathy building and appreciation for the strength of thinking differently.

Keep it Alive REACH Cubes Activity 2 – Grow Your REACH in your space

After REACH has been introduced using the REACH Training continue to keep REACH alive in the workplace by providing each person with a set of 4 REACH cubes to take back to their work space.

Personal REACH and the REACH of their colleagues can be grown by using these cubes on a regular basis with these great ideas:

The Desk Stack:

Stack your REACH Cubes on your desk and on top of the stack place the cube that is reflecting your current REACH zone. Ensure that you have the side that says “Thanks for dropping by, right now I am in my __________ quadrant” facing outward so those approaching your work space know how you are feeling and acting at that current time. This is designed to help those around you recognise different behaviours/responses they may or may not receive from you based on the situation and REACH zone.

Think Before I Act:

Use your REACH Cubes to be mindful of your interactions with others. Whilst interacting use the cubes to review your behaviours and actions. Take up the cube of the quadrant you currently feel you are in and review these sides: Think before I act: Is this what I need to be right now? Flip the cube over to the side of the profile overview and think about the style in which you are Communicating, Conflict-handling, Delegating etc. Is this what you need to be to REACH the person you are interacting with? If not find the REACH Cube that best suits the situation and maximises your REACH with that person and use the profile overview to help guide your interaction.

Download REACH Cubes Activity File

Learn to REACH
Labels

Learn to REACH Labels are a great low-cost substitute for the REACH Caps or REACH Cubes or the more physically interactive REACH Floor Mat. They work well in small and large team activities and can be used as a quick way to identify how others act and think through a different quadrant that is not theirs. They can learn to appreciate the different communication, conflict handling, delegating, planning and learning styles of others and through this increase their REACH.

The REACH Labels are made of a high quality fabric sticky labels that are designed to last all day training sessions.

These work well after training when stuck to people’s monitors or workstations.

View all of the REACH Training and reinforcement products Here
Not exactly what you needed? Try other courses in the Culture Change Courses Category


FISH! The Organisational Culture Training Course
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