Learning how to manage people from different generations first requires an understanding of the environment in which their personality was developed, and secondly you need the skills to handle the differences in personality types.
The PD Training Leveraging the Generation Gap Training Course provides you with a comprehensive and deep understanding of the different generations; namely the traditionalists, Baby Boomers, Generation X and Generation Y. It also provides training in conflict management, conflict resolution processes and the building of harmony and equivalence.
This intensive and lively training course is now available throughout Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.
Please click on the Public Class tab below to view our Leveraging the Generation Gap Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
|Course name||Length||Outline||Next class|
|Coaching and Mentoring Training||1.0 day course||December 6|
|Motivating Employees Training||1.0 day course||October 21|
|Workplace Diversity Training||1.0 day course||December 3|
|Foundation Skills for New HR Officers Training||1.0 day course|
|Implementing Mentoring Programs||1.0 day course|
|Mentoring Training||1.0 day course|
|Business Succession Planning||1.0 day course||November 19|
|Leveraging the Generation Gap Training||1.0 day course||November 25|
|Knowledge Management (KM) Training||1.0 day course||December 1|
|Measuring Results from Training||1.0 day course|
|Employee Engagement Training||1.0 day course|
|Performance Management and Appraisals Training||2.0 day course||November 9|
|Recruitment and Selection Training||1.0 day course||October 22|
|Employee Onboarding Training||1.0 day course|
|Business Ethics Training||1.0 day course||December 3|
|Giving Constructive Feedback Training||0.5 day course||November 29|
|Behavioural Interview Techniques Training||0.5 day course||November 12|
|Hiring Strategies Training||1.0 day course|
|Job Search, Application and Interview Skills||1.0 day course|
|Delivering Constructive Criticism Training||1.0 day course||December 7|
"The class was structured to meet our specific training needs and I felt is was very useful to the staff that attended."
"The training far exceeded my expectations. Janeen was exceptional. I would certainly use her services again and would wholeheartedly recommend her as a trainer."
"We are considering doing your Pitch Presentation course at some stage in the not too distant future. When we do go ahead with that we would prefer to have Janeen as the trainer."
"Fantastic to see that techs who where worried about sales now see it at as a positive relationship with the customer."
"Troy is a fantastic trainer. Have had him before in FISH training. very inspiring!!"
"Troy was amazing. I didn't expect to learn anything new, but came away invigorated and inspired. Today I am using my new tools, and will for the rest of my career.
-Private Course Participant
“ It is an absolute pleasure working with Karen and Anne. No matter how demanding I am with our training requests, they are able to provide an outstanding solution - and with the best of service and humour. ”
-Wesfarmers General Insurance Ltd
“ Troy was flexible and enthusiastic. He delivered the content so that it was relevant and practical to our business. We are all motivated to start implementing these new strategies. The training was fantastic although now I will be very busy implementing it all :) ”
- BSG Australia
“ Enjoyed the day, and will defiantly be doing more training with Troy. Thanks again ”
More happy clients
The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.
While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Both the young and older worker have many ideas to offer, which can help the organisation thrive in the marketplace. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.
This 'Generations Gap Training Course' will help you understand the various generations present at work and understand what motivates each of them and how to work together.
Leveraging the Generation Gap Training Course - Lesson 1
Leveraging the Generation Gap Training Course - Lesson 2
Leveraging the Generation Gap Training Course - Lesson 3
Leveraging the Generation Gap Training Course - Lesson 4
Leveraging the Generation Gap Training Course - Lesson 5
Leveraging the Generation Gap Training Course - Lesson 6
Generation Y's (millennial)
Leveraging the Generation Gap Training Course - Lesson 7
Leveraging the Generation Gap Training Course - Lesson 8
Finding Common Ground
Leveraging the Generation Gap Training Course - Lesson 9
Conflict Management (1)
Leveraging the Generation Gap Training Course - Lesson 10
Conflict Management (2)
Leveraging the Generation Gap Training Course - Lesson 11
The Power of 4
Leveraging the Generation Gap Training Course - Lesson 12
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people dialling in, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.