Learning how to manage people from different generations first requires an understanding of the environment in which their personality was developed, and secondly you need the skills to handle the differences in personality types.

The PD Training Leveraging the Generation Gap Training Course provides you with a comprehensive and deep understanding of the different generations; namely the traditionalists, Baby Boomers, Generation X and Generation Y. It also provides training in conflict management, conflict resolution processes and the building of harmony and equivalence.

This intensive and lively training course is now available throughout Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

Please click on the Public Class tab below to view our Leveraging the Generation Gap Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Your Learning Outcomes
Leveraging the Generation Gap Training Course

  • Learn the history behind generation gaps
  • Learn about the different generations (traditionalists, baby boomers, Generation Xers & Generation Yers)
  • Understand the differences between each generation
  • Find common ground among the different generations
  • Master conflict management between generations
  • Leverage the strengths of each generation in the workplace
Duration: 1.0 day course



Reviews

Leveraging the Generation Gap Training Course Reviews:

"The class was structured to meet our specific training needs and I felt is was very useful to the staff that attended."

 

"The training far exceeded my expectations. Janeen was exceptional. I would certainly use her services again and would wholeheartedly recommend her as a trainer."

 

"We are considering doing your Pitch Presentation course at some stage in the not too distant future. When we do go ahead with that we would prefer to have Janeen as the trainer."

 

"Fantastic to see that techs who where worried about sales now see it at as a positive relationship with the customer."


-Visy Automation


 

"Troy is a fantastic trainer. Have had him before in FISH training. very inspiring!!"


-Labtek


 

"Troy was amazing. I didn't expect to learn anything new, but came away invigorated and inspired. Today I am using my new tools, and will for the rest of my career.


-Private Course Participant


“ It is an absolute pleasure working with Karen and Anne. No matter how demanding I am with our training requests, they are able to provide an outstanding solution - and with the best of service and humour. ”

-Wesfarmers General Insurance Ltd


“ Troy was flexible and enthusiastic. He delivered the content so that it was relevant and practical to our business. We are all motivated to start implementing these new strategies. The training was fantastic although now I will be very busy implementing it all :) ”

- BSG Australia


“ Enjoyed the day, and will defiantly be doing more training with Troy. Thanks again ”

-Autodata


More happy clients




Course Outline
Leveraging the Generation Gap Training Course

Download Leveraging the Generation Gap Training Course Outline

Foreword:

The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

 

While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Both the young and older worker have many ideas to offer, which can help the organisation thrive in the marketplace. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

 

This 'Generations Gap Training Course' will help you understand the various generations present at work and understand what motivates each of them and how to work together.

 

Leveraging the Generation Gap Training Course - Lesson 1
Getting Started
  • Workshop Objectives
Leveraging the Generation Gap Training Course - Lesson 2
Context
  • What Generations Exist In The Workplace
  • What Defines A Generation
  • What This Means In Our Workplace
Leveraging the Generation Gap Training Course - Lesson 3
Traditionalist
  • Their Background
  • Their Characters
  • Their Working Style
Leveraging the Generation Gap Training Course - Lesson 4
Baby Boomers
  • Their Background
  • Their Characters
  • Their Working Style
Leveraging the Generation Gap Training Course - Lesson 5
Generation X's
  • Their Background
  • Their Characters
  • Their Working Style
Leveraging the Generation Gap Training Course - Lesson 6
Generation Y's (millennial)
  • Their Background
  • Their Characters
  • Their Working Style
Leveraging the Generation Gap Training Course - Lesson 7
Background
  • Attitude
  • Working Style
  • Life Experience
Leveraging the Generation Gap Training Course - Lesson 8
Finding Common Ground
  • Adopting A Communication Style
  • Creating An Affinity Group
  • Sharing Knowledge
Leveraging the Generation Gap Training Course - Lesson 9
Conflict Management (1)
  • Younger Bosses Managing Older Workers
  • Avoid Turnovers With A Retention Plan
  • Breaking Down The Stereotypes
Leveraging the Generation Gap Training Course - Lesson 10
Conflict Management (2)
  • Embrace The Hot Zone
  • Treat Each Other As A Peer
  • Create A Succession Plan
Leveraging the Generation Gap Training Course - Lesson 11
The Power of 4
  • Benefits Of Generation Gaps
  • How To Learn From Each Other
  • Embracing The Unfamiliar
Leveraging the Generation Gap Training Course - Lesson 12
Wrapping Up
  • Words from the Wise
  • Action Plans and Evaluations

In-House Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Leveraging the Generation Gap Training Course

Details:

  • Time: 09:00 AM - 04:30 PM
  • Small classes, average 5 people, max 16
  • Lunch and refreshments included
  • Pay on Invoice or by Credit Card

Questions:

  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)

UNLIMITED TRAINING FOR AN
ENTIRE YEAR FOR LESS THAN THE
COST OF 3 DAYS OF TRAINING

learn more

Location Date 1 Date 2 Date 3 Date 4
Brisbane
Karstens conference centre, Level 24, 215 Adelaide St, Brisbane City QLD 4000 Brisbane QLD 4000
October 20
1.0 day course
$726.00
Missed out
November 26
1.0 day course
$726.00
Filling fast
February 19
1.0 day course
$726.00
Filling fast
May 4
1.0 day course
$726.00
Filling fast
Sydney
Karstens Conference Centre, Canada House, Level 1, 111 Harrington Street Sydney NSW 2000
October 20
1.0 day course
$726.00
Missed out
November 26
1.0 day course
$726.00
Filling fast
February 19
1.0 day course
$726.00
Filling fast
May 4
1.0 day course
$726.00
Filling fast
Melbourne
Karstens Conference Centre, 123 Queen Street Melbourne VIC 3000
October 20
1.0 day course
$726.00
Missed out
November 26
1.0 day course
$726.00
Filling fast
February 19
1.0 day course
$726.00
Filling fast
May 4
1.0 day course
$726.00
Filling fast
Canberra
Wizard Corporate Training, Level 5, 15 Moore St Canberra ACT 2601
October 20
1.0 day course
$726.00
Missed out
November 26
1.0 day course
$726.00
Filling fast
February 19
1.0 day course
$726.00
Filling fast
May 4
1.0 day course
$726.00
Filling fast
Adelaide
International Visualisation Centre, 19 Young Street Adelaide SA 5000
October 20
1.0 day course
$726.00
Missed out
November 26
1.0 day course
$726.00
Filling fast
February 19
1.0 day course
$726.00
Filling fast
May 4
1.0 day course
$726.00
Filling fast
Perth
Karstens Conference Centre, Level 1, 111 St. Georges Terrace Perth WA 6000
October 20
1.0 day course
$726.00
Missed out
November 26
1.0 day course
$726.00
Filling fast
February 19
1.0 day course
$726.00
Filling fast
May 4
1.0 day course
$726.00
Filling fast

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Not exactly what you needed? Try other courses in the Human Resources Courses Category

 
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