Being able to use the cloud-based MS Office 365 Outlook program provides you the freedom to collaborate, communicate and manage your email communications, contacts and calendar from any device.

The half-day, PD Training MS Office 365 Outlook Essentials Course teaches you the basic functions of Outlook such as managing your inbox, organising email folders, managing your calendar, creating and managing contacts and much more.

This hands-on training workshop is available now throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra, and Perth.

Contact us today for a group quote.

Your Learning Outcomes

In this course, participants will:
  • Gain the ability to access and write e-mails from anywhere
  • Understand the Outlook 365 interface and proficiently use this web application to complete e-mail tasks
  • Learn the basics of creating, sending, saving, printing, and managing emails
  • Become efficient at creating appointments, tasks, and reminders to plan meetings, appointments and events
  • Understand how to use the instant message option to collaborate with others
  • Learn to use junk mail filters to increase productivity
  • Organise and group e-mails with folders
  • Learn how to personalise profiles with a Signature and formatting options
  • Understand how to store contact information about co-workers, collaborators and prospects, including organising with grouping options

 

4.9/5

from 42 responses
Download PDF Outline Duration: 1.0 Days
Training courses for MS Office Apps
Course name Length Outline Next class
Microsoft Office 365 Word Essentials 1.0 day course View schedule
Microsoft Office 365 OneNote Essentials Training 1.0 day course View schedule
Microsoft Office 365 Outlook Essentials Training 1.0 day course View schedule
Microsoft Office 365 PowerPoint Essentials Training 1.0 day course View schedule
Computer Basics Advanced Training 0.5 day course View schedule
Microsoft Project 2016 Intermediate 1.0 day course View schedule
Microsoft Project 2016 Introduction 1.0 day course View schedule
Microsoft Excel 2016 Advanced 1.0 day course View schedule
Microsoft PowerPoint 2016 Advanced Training 1.0 day course View schedule
Microsoft Excel 2016 Introduction 1.0 day course View schedule
Microsoft Excel 2016 Intermediate 1.0 day course View schedule
Microsoft Word 2016 Intermediate Training 1.0 day course View schedule
Microsoft Word 2016 Introduction Training 1.0 day course View schedule
Microsoft Word 2016 Advanced Training 1.0 day course View schedule
Microsoft PowerPoint 2016 Introduction Training 1.0 day course View schedule
Microsoft Outlook 2016 Introduction Training Course 1.0 day course View schedule
Microsoft Outlook 2016 Advanced Training Course 1.0 day course View schedule
Introduction to Financial Modelling in Excel 1.0 day course View schedule
Microsoft Visio 2016 Introduction Training 1.0 day course View schedule
Effective Time Management Using Outlook 2016 1.0 day course View schedule
Microsoft Office OneNote 2016 Training 1.0 day course View schedule
Microsoft Office 365 Training Part 1 1.0 day course View schedule
Microsoft Office 365 Training Part 2 1.0 day course View schedule
Microsoft Office Teams 1.0 day course View schedule
Excel Essential Skills 1.0 day course View schedule
Excel Data Analysis & Reporting 1.0 day course View schedule
Team Up with Microsoft Teams 0.5 day course View schedule
SharePoint Introduction 1.0 day course View schedule
Project Task Management 1.5 day course View schedule
Word Essential Skills 1.0 day course View schedule
Word Timesaving Features 1.0 day course View schedule
Power BI Essential Skills 1.0 day course View schedule
Power BI Next Level 1.0 day course View schedule

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

What our clients are saying:

"Very informative. Definitely motivates me to allow more time than usual to prepare my day, break down my work and scrutinise my prioritisation processes. Highly beneficial."

"I’m very impressed by PD Training … they specifically selected one of their specialist facilitators to run the session which then made it possible for us to discuss our requirements further and tailor the course we had selected to suit our particular needs."

More happy clients

 

Excel 2010 Intermediate

Philip our Trainer was excellent and extremely helpful and had a lovely manner in which to teach.
Charlie Bears Australia Pty Ltd

This was one of the most productive training sessions that I have done in the last 5 years Good content, delivered very well.
Sun Engineering (Qld) Pty Ltd

I felt the trainer as very informative and knowledgeable and delivered the session well, I enjoyed the session and gained some well needed knowledge.
Sun Engineering (Qld) Pty Ltd

Excel 2010 Introduction

Appreciated Robbie's ability to involve all participants thru program whilst playing catch-up with those that did not immediately relate to issue.
Liquor Legends

MS Excel 2010 Advanced

Jo Smith was a fantastic trainer. It was a good concept to train just with the staff from our company as there wasn't time wasted trying to accommodate other people/company requirements.
Fujitsu Australia

FANTASTIC! I have already recommended you guys to 3 friends who are looking at doing some courses soon!!
Presence of IT

Robby was Brilliant! I learnt heaps of new tricks and will definitely be back for another advanced excel course. Thanks again Robby for all your hard work yesterday. I found Pete an excellent trainer with plenty of patience and willingness to share his knowledge. Thank you Pete!
Mater

I enjoyed the course and found my attendance to be beneficial.
ERM Power

Murray was very helpful and was able to work with our specific requirements which made the course even more beneficial. I have already recommended PD Training to CASA for future training.
Civil Aviation Safety Authority

Robby was a great trainer. I left the course with a lot of great information and I look forward to coming back!
Cerebral Palsy League of Qld

The course and service from PD Training was fantastic. I learnt new skills which will be invaluable for my new career. Robby was a fantastic trainer. He kept the course fun and interactive, and was extremely accommodating, if we had further questions. Looking forward to undertaking the Advanced Course.
Cerebral Palsy League of Qld

Excel 2010 Advanced

Robbie was fantastic yet again. So helpful, attentive and kept the course interesting. He went above and beyond to answer any questions I had. To the extent he worked on a specific query I had prior to the course commencing.
Cerebral Palsy League of Qld

I had a chat to two of the participants from yesterday's Excel training. We didn't discuss the specific questions listed in your survey, but they both said the training was excellent and they definitely gained valuable knowledge from it. They said their trainer (Peter) was an excellent trainer.
Mater

The Trainer was excellent - Enthusiastic and knowledgeable and made the training session fun!
Fujitsu Australia

MS PowerPoint 2010 Essentials

Denise was a fantastic trainer and I thoroughly enjoyed my training
Westfield Ltd

MS Project 2010 Essentials

Thanks for making the organising so easy. You have all been very helpful.
Mater

MS Visio 2010 Introduction

I was surprised at how much fun we had, how engaging the trainer was, how much we learnt. The content was well structured and clear, the training notes helpful. Phil was a great trainer - it was a fun day. The manual is very clear and great as a reference tool for future use.
Kangan Library and Learning Centre

Philip was a great trainer, very personable and involved.
Kangan Library and Learning Centre

Our instructor Phillip was fantastic. He called before the course to get a good understanding of our requirements. On the day he asked the group what their aims were for the training and ensured all these aspects were covered. He managed to make what many of us assumed was a "dry" training day interesting and very practical. It was excellent.
Kangan Library and Learning Centre

Visio 2010 Advanced

The facilitator was very energetic and knowledgeable on this and other relevant Microsoft software programs showing how the integration would assist our learning outcomes.
Queensland Rail

Was a great learning environment with a facilitator that really tries to make the course relevant to your needs but also interesting.
Queensland Rail

Microsoft Applications Training Courses Reviews

Excel 2010 Intermediate

Philip our Trainer was excellent and extremely helpful and had a lovely manner in which to teach.
Charlie Bears Australia Pty Ltd

 

This was one of the most productive training sessions that I have done in the last 5 years Good content, delivered very well.
Sun Engineering (Qld) Pty Ltd

 

I felt the trainer as very informative and knowledgeable and delivered the session well, I enjoyed the session and gained some well needed knowledge.
Sun Engineering (Qld) Pty Ltd

 

Excel 2010 Introduction

Appreciated Robbie's ability to involve all participants thru program whilst playing catch-up with those that did not immediately relate to issue.
Liquor Legends

 

Thanks for a very good and informative training session. Very helpful
National Disability Insurance Agency

 

MS Excel 2010 Advanced

Jo Smith was a fantastic trainer. It was a good concept to train just with the staff from our company as there wasn't time wasted trying to accommodate other people/company requirements.
Fujitsu Australia

 

FANTASTIC! I have already recommended you guys to 3 friends who are looking at doing some courses soon!!
Presence of IT

 

Robby was Brilliant! I learnt heaps of new tricks and will definitely be back for another advanced excel course. Thanks again Robby for all your hard work yesterday. I found Pete an excellent trainer with plenty of patience and willingness to share his knowledge. Thank you Pete!
Mater

 

I enjoyed the course and found my attendance to be beneficial.
ERM Power

 

Murray was very helpful and was able to work with our specific requirements which made the course even more beneficial. I have already recommended PD Training to CASA for future training.
Civil Aviation Safety Authority

 

Robby was a great trainer. I left the course with a lot of great information and I look forward to coming back!
Cerebral Palsy League of Qld

 

The course and service from PD Training was fantastic. I learnt new skills which will be invaluable for my new career. Robby was a fantastic trainer. He kept the course fun and interactive, and was extremely accommodating, if we had further questions. Looking forward to undertaking the Advanced Course.
Cerebral Palsy League of Qld

 

Excel 2010 Advanced

Robbie was fantastic yet again. So helpful, attentive and kept the course interesting. He went above and beyond to answer any questions I had. To the extent he worked on a specific query I had prior to the course commencing.
Cerebral Palsy League of Qld

 

I had a chat to two of the participants from yesterday's Excel training. We didn't discuss the specific questions listed in your survey, but they both said the training was excellent and they definitely gained valuable knowledge from it. They said their trainer (Peter) was an excellent trainer.
Mater

 

The Trainer was excellent - Enthusiastic and knowledgeable and made the training session fun!
Fujitsu Australia

 

MS PowerPoint 2010 Essentials

Denise was a fantastic trainer and I thoroughly enjoyed my training
Westfield Ltd

 

MS Project 2010 Essentials

Thanks for making the organising so easy. You have all been very helpful.
Mater

 

MS Visio 2010 Introduction

I was surprised at how much fun we had, how engaging the trainer was, how much we learnt. The content was well structured and clear, the training notes helpful. Phil was a great trainer - it was a fun day. The manual is very clear and great as a reference tool for future use.
Kangan Library and Learning Centre

 

Philip was a great trainer, very personable and involved.
Kangan Library and Learning Centre

 

Our instructor Phillip was fantastic. He called before the course to get a good understanding of our requirements. On the day he asked the group what their aims were for the training and ensured all these aspects were covered. He managed to make what many of us assumed was a "dry" training day interesting and very practical. It was excellent.
Kangan Library and Learning Centre

 

Visio 2010 Advanced

The facilitator was very energetic and knowledgeable on this and other relevant Microsoft software programs showing how the integration would assist our learning outcomes.
Queensland Rail

 

Was a great learning environment with a facilitator that really tries to make the course relevant to your needs but also interesting.
Queensland Rail

 

MS Word 2010 Intermediate

We enjoyed having Steve conduct the training. There was never a dull moment, he has great knowledge of word and was very helpful. I will certainly used what I have learnt going forward.
EBM Insurance Brokers

 

Steve was very engaging and paced the training to the needs of the group. Would recommend him as he is a terrific trainer. We would also be interested in taking up an Excel Beginners course so would like some further information of Steve's availability to take the course.
EBM Insurance Brokers

 

The trainer was fantastic and I got alot out of the course. Very pleased!
EBM Insurance Brokers

 

MS Word 2013 Advanced

I'm really happy with the training and we will definitely use PD Training for future training sessions. Thanks!
Pembroke School

 

Definitely learning how to use Styles :)
Pembroke School

 

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Microsoft Office 365 Outlook Essentials Training Now

In this Outlook 365 Essentials course, participants will learn the new features of this cloud-based, web application that offers you the ability to access and write e-mails from any computer that has WiFi and a browser.
 
The basics of creating and working with e-mails, contacts and meetings will also be taught. At the completion of this course, participants will be able to move around the interface proficiently to create e-mails, appointments and tasks. Knowledge of the program's organisational capabilities will be improved with the ability to group related e-mails and data into folders. Users will also customise their profile with a signature and formatting options. 
 
The Office 365 experience is designed to render your documents and emails to look exactly like they would when printed, from nearly anywhere in the world. This tool provides users the freedom to work from anywhere.
 

See the Live Online tab for the course outline for the live online course

Course Outline for Microsoft Office 365 Outlook Essentials Training

After completing this course, participants will have learned to:

Topic 1

Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Topic 2

Welcome to Office 365 Outlook

  • The Home Page
  • Opening Outlook
  • Understanding the Outlook 365 Interface
  • About IM
  • Selecting a Theme
  • Closing Outlook
  • Lesson Two: Review Questions

Topic 3

Working with Your Inbox (I)

  • Viewing Your Inbox
  • Filtering Messages
  • Checking Messages
  • Marking an Item Read or Unread
  • Replying to or Forwarding a Message from the Inbox
  • Ignoring Conversations
  • Lesson Three: Review Questions

Topic 4

Working with Your Inbox (II)

  • Changing the View
  • Creating Folders
  • Moving Messages to Folders
  • Renaming, Moving and Deleting Folders
  • Adding to Favorites
  • About Junk Mail
  • Lesson Four: Review Questions

Topic 5

Creating a New E-Mail

  • Creating an E-mail
  • About the Address Book
  • Finishing Your Message
  • Attaching a File
  • Inserting a Picture
  • Sending the Message
  • Lesson Five: Review Questions

Topic 6

Managing E-Mail Messages

  • The Received Message Window
  • Opening a Chat Message
  • Viewing Message Details
  • Printing a Message
  • Deleting an E-Mail
  • Lesson Six: Review Questions

Topic 7

Using Outlook's Organisational Tools

  • Flagging an Item for Follow-up
  • Using Categories
  • Performing a Simple Search
  • Performing a Complex Search
  • Creating a Basic Rule
  • Creating an Advanced Rule
  • Lesson Seven: Review Questions

Topic 8

Outlook Options

  • About the Outlook Options
  • Setting Automatic Replies
  • Creating a Group
  • Creating a Signature
  • Lesson Eight: Review Questions

Topic 9

An Introduction to the Calendar

  • Getting Started
  • Creating an Appointment
  • Changing Your Calendar View
  • Creating a Meeting Request and Using the Scheduling Assistant
  • Editing an Appointment
  • Managing Reminders
  • Sharing Your Calendar
  • Lesson Nine: Review Questions

Topic 10

An Introduction to Contacts

  • Getting Started
  • About Importing Contacts
  • Creating a New Contact
  • Working with Contacts
  • Creating a New Group
  • Working with Groups
  • Lesson Ten: Review Questions

Topic 11

An Introduction to Tasks

  • Getting Started
  • Creating a New Task
  • Setting a Date and Reminder
  • Setting a Repeating Task
  • Forwarding a Task
  • Updating a Task Status
  • Lesson Eleven: Review Questions

Topic 12

Wrapping Up

  • Words from the Wise
  • Review of the Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
 

4.9/5

from 42 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Microsoft Office 365 Outlook Essentials Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

Not exactly what you needed? Try other courses in the MS Office Apps Courses Category