While many people find it difficult to deal with change in the workplace, the concept of continuous improvement should be embraced and used for the growth of any organisation.  And continuous improvement almost always requires some form of change to internal systems and processes that people have become comfortable with.  An organisation that plans and prepares for change is better able to overcome these challenges and implement improvements as required.

Internal changes should be implemented after the creation of the new strategy or system, however most organisations and/or employees are not prepared for internal changes to policies or external strategies. Hence the requirement for change management training is commonplace in most industries.

The PD Training Change Management Training Course provides participants with training and development in each step of the change process including the planning and preparation stages and the communication and implementation stages. Being prepared for the changes allows your organisation to grow steadily in spite of the potential pushback by staff.  If everyone is included in the change process, the staff will experience much less frustration, stress, attrition, etc.

This practical, professional development training course in Change Management is available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

Click on the buttons above to register for a public course or to get a free quote for an inhouse/onsite training event delivered at your preferred location.

Change Management Training Course

Your Learning Outcomes
Change Management Training Course

In this course participants will:

  • Learn about effective change management strategies
  • Understand and recognise individual motivators for change and how to use them
  • Recognise that everybody's personal change journey will be different
  • Develop a change management and communications plan
  • Gain skills required to lead a change project, celebrating a successful change and sharing the benefits and results with all staff
  • Master strategies to align people with change, appealing to emotions and fact
  • Understand the importance of resiliency in the context of change
  • Learn to foster resiliency throughout a change project
  • Understand the importance of flexibility and how to foster this strategy throughout a change project
Duration: 1.0 day course



Reviews

Change Management Training Course Reviews:

" I particularly enjoyed the self-reflective components, which helped us to learn things about ourselves and how we manage change. I think the day also provided an opportunity for us to vent how we are coping with our changes at work."

 

"This is the first course I have attended that has held my attention for the whole time and I was not watching the clock. it was relevant, related to problem solving issues with in the project and a great way to learn concepts as well as demonstrate examples. Our trainer (Karen) was fantastic. really bought the group together and could link her experiences with us. Fantastic. Thank you Karen."


-Catholic Homes


 

"He was very good in the way he delivered his message and had excellent communications skills The interactive approach and refreshingly limited amount of PowerPoint slides made for a very enjoyable and knowledge filled day. At no point during the session did I feel bored I wonder what else I could/should be doing. Thank you, there should be more facilitators like Chris."


-Club Assist

 


"A really well run course, very interesting and enjoyable. I learnt a lot. Thank you for a great day. I particularly enjoyed the self-reflective components, which helped us to learn things about ourselves and how we manage change. I think the day also provided an opportunity for us to vent how we are coping with our changes at work. I look forward to reading through the information we learnt and putting it into practice."


-Goulburn Valley Medicare Local


 

"Paul and the team and the content was very well presented and accommodated our needs- the information will be well used."


-Arrow Energy


 

"Derrek encouraged discussion and learning reference around our experience and exposure to change. thank you for the relaxed learning environment. i look forward to more training with your org."


-Public Safety Business Agency


 

"I thought the trainer was very good as she kept the course flowing and not get side tracked. I day course just enough. She kept making sure that changes were related to our changes which I thought was great."


"The amount of people participating in this course was good, participants from across the company was great. Good forum for open discussion. Everyone was positive which made it easy for the trainer to delivery."


-Qantas Credit Union


 

"I enjoyed the course very much. I found that the Trainer, Ben, was very knowledgeable, engaging and easy to listen to."


-Individual Course Participant



"Trainer was great. I discussed my situation, and had useful feedback/tips for moving forward."


-Individual Course Participant


 

"Having a very small class made it easy and also supported to make discussions and case scenarios that were pertinent to the individuals."


-City of Cockburn


 

"Overall, a very good training to make yourself familiar with a structured approach to manage Organisational Change."


-Gaurav Verma


 

"I found the activity around the Personal Style Profile the most useful and will be of value in helping me to understand different styles which will enhance my ability to communicate and work with others more effectively."


-University of Southern Queensland


 

"Noel was great - very engaging, positive and knowledgeable. The venue room was the perfect size and layout, and meant for easy communication and discussion."


-Lake Maintenance


 

"Troy is a terrific presenter... quite obviously he has a relevant background that allowed him to relate various scenarios of change management. He was practiced enough to not have to read straight from the course book and pitched with terrific use of humour, stepping into character to make a serious point while keeping the topics fun and practical."


-Relationships Australia QLD


 

"The trainer, Michaela was open, approachable and I felt comfortable asking any question of her."


-Merri Health


 

"Charlene is a fantastic facilitator - her demeanour is warm and caring and she quickly made us feel comfortable in the learning environment. Her knowledge of the course content and ability to relate this to her own experiences/our current organisation's ongoings was extremely helpful and a credit to her. The content was relevant to what we currently need within out organisation, and while some of the manual wasn't covered - the critical components which will assist us to make immediate improvements to our change management processes were. The remaining components of the manual are helpful and I've enjoyed reading the content - which is presented well and is easy to relate to."


-Pathwest Laboratory Medicine WA


 

"Karen was terrific - engaging, humorous and able to apply course to our specific needs."


-Pathwest Laboratory Medicine WA


 

"Useful was tailoring the content to our desired outcomes. The small group (3) helped to achieve this.

Brisbane Youth Service

 

"The trainer did a fantastic job with improvising how this content was delivered to help mitigate this.

"The trainer, Leigh, was fantastic tailored the training to our situation. Leigh built up a positive and up beat vibe to the day. The structure of the course was good.

"The course content was fantastic and Leigh did a great job tailoring the delivery of the content to our groups needs.

Origin Energy

 

"Jack was not only an amazing facilitator, but was also a genuinely great person to talk to. Jack made the content incredibly relatable to our roles within our separate organisations through the examples that we gave. His knowledge of the different intricacies of Change Management was very deep, and I have already recommended this course to the rest of my team. The support staff were very polite and helpful and made the whole day a great experience. Thank you for the chance to train with your organisation, it was a great day.

UnitingCare Queensland

 

"Joseph is an experienced & motivated instructor, his examples are relevant & easy to follow. Joe, despite being unwell kept the class engaged with full interaction during the day.

Ingenico

 

Qanta Credit Union logo
I thought the trainer was very good as she kept the course flowing and not get side tracked. 1 day course just enough. She kept making sure that changes were related to our changes which I thought was great.

-Qantas Credit Union


Qantas Credit Union logo
The amount of people participating in this course was good, participants from across the company was great. Good forum for open discussion. Everyone was positive which made it easy for the trainer to delivery.

-Qantas Credit Union


Catholic Homes logo
This is the first course I have attended that has held my attention for the whole time and I was not watching the clock. it was relevant, related to problem solving issues with in the project and a great way to learn concepts as well as demonstrate examples. Our trainer (Karen) was fantastic. really bought the group together and could link her experiences with us. Fantastic. Thank you Karen.

-Catholic Homes


Club Assist logo
He was very good in the way he delivered his message and had excellent communications skills The interactive approach and refreshingly limited amount of PowerPoint slides made for a very enjoyable and knowledge filled day. At no point during the session did I feel bored I wonder what else I could/should be doing. Thank you, there should be more facilitators like Chris.

-Club Assist


Goulburn Valley Medicare logo
A really well run course, very interesting and enjoyable. I learnt a lot. Thank you for a great day. I particularly enjoyed the self-reflective components, which helped us to learn things about ourselves and how we manage change. I think the day also provided an opportunity for us to vent how we are coping with our changes at work. I look forward to reading through the information we learnt and putting it into practice.

-Goulburn Valley Medicare Local


Arrow Energy logo
Paul and the team and the content was very well presented and accommodated our needs- the information will be well used.

-Arrow Energy


QLD Government logo
Derrek encouraged discussion and learning reference around our experience and exposure to change. thank you for the relaxed learning environment. i look forward to more training with your org.

-Public Safety Business Agency


More happy clients



Course Outline
Change Management Training Course

Download Change Management Training Course Outline

Foreword:

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas and methods often change, which affects the way we perform our daily tasks and live our lives. This Change Management workshop will give any leader the tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing staff's reactions to change.

 

Change Management Training is important in today’s professional world as organisational change is more the norm rather than the exception. More than ever, work roles and organisations are in a state of flux with changes in structure, re-deployment, return to work, redundancy and personal crisis. Hence it is important to understand the change management process and learn some important change management tools.

 

Change takes place on three different levels:

  • the Individual
  • the Team
  • the Organisation

 

Organisational change management has to happen at all three levels, as they are directly interrelated.

 

This Change Management Training Program is geared toward teaching the change management process as well as providing you with some change management tools and principles that can support managers, consultants and other change facilitators to fulfil their mission; to initiate and sustain change/improvement processes.

 

Change Management Training Course - Lesson 1
Getting Started
  • Workshop Objectives
Change Management Training Course - Lesson 2
Preparing for Change
  • Defining Your Strategy
  • Building the Team
Change Management Training Course - Lesson 3
Identifying the WIIFM
  • What's In It for Me?
  • Building Support
Change Management Training Course - Lesson 4
Understanding Cycle of Emotions for the Individual
  • Denial
  • Avoidance
  • Passive Acceptance
  • Challenged
  • Committed
Change Management Training Course - Lesson 5
Managing the Change
  • Developing a Change Management Plan
  • Developing a Communication Plan
  • Implementing the Plans
Change Management Training Course - Lesson 6
Gaining Support
  • Gathering Data
  • Addressing Concerns and Issues
  • Evaluating and Adapting
Change Management Training Course - Lesson 7
Making it all Worthwhile
  • Leading Status Meetings
  • Celebrating Successes
  • Sharing the Results and Benefits
Change Management Training Course - Lesson 8
Using Appreciative Inquiry
  • The Four Stages
  • The Purpose of AI
  • Examples and Case Studies
Change Management Training Course - Lesson 9
Bringing People to your Side
  • A Dash of Emotion
  • Plenty of Facts
  • Bringing It All Together
Change Management Training Course - Lesson 10
Building Resiliency
  • What is Resiliency?
  • Why is It Important?
  • Five Easy Steps for the Leader and Individual
Change Management Training Course - Lesson 11
Building Flexibility
  • What is Flexibility?
  • Why is It Important?
  • Five Easy Steps for the Leader and Individual
Change Management Training Course - Lesson 12
Wrapping Up
  • Words from the Wise
  • Parking Lot
  • Action Plans and Evaluations

In-House Training We’ll focus on what matters most to you and tailor to your context


Delivery Options for In-house training

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Trainng Management Centre which takes care of a heap of things before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Generates Sign in Sheet

(So you don’t have to)

Generates Branded Flyer

If you if you want to ‘promote’ internally

PDF’s of Certificates

(can be co-branded with your logo)

Collects and Reports feedback

(So you don’t have to)

Complete Results Dashboard

(including trainer insights)


What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Do you already have systems and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Change Management Training Course

Details:

  • Time: 09:00:00 - 16:30:00
  • Small classes, average 5 people, max 16
  • Lunch and refreshments included
  • Pay on Invoice or by Credit Card

Questions:

  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)

Wish you had a larger training budget?
With
you can give your team unlimited training
learn more

Location Date 1 Date 2 Date 3 Date 4
Sydney
Karstens Conference Centre, Canada House, Level 1, 111 Harrington Street Sydney NSW 2000
February 11
1.0 day course
$726.00
Filling fast
March 27
1.0 day course
$726.00
Filling fast
May 13
1.0 day course
$726.00
Filling fast
July 7
1.0 day course
$726.00
Filling fast
Melbourne
Karstens Conference Centre, 123 Queen Street Melbourne VIC 3000
February 11
1.0 day course
$726.00
Filling fast
March 27
1.0 day course
$726.00
Filling fast
May 13
1.0 day course
$726.00
Filling fast
July 7
1.0 day course
$726.00
Filling fast
Brisbane
PD Training Pty Ltd, Level 2, 21 Mary Street Brisbane QLD 4000
February 11
1.0 day course
$726.00
Filling fast
March 27
1.0 day course
$726.00
Filling fast
May 13
1.0 day course
$726.00
Filling fast
July 7
1.0 day course
$726.00
Filling fast
Perth
Karstens Conference Centre, Level 1, 111 St. Georges Terrace Perth WA 6000
February 11
1.0 day course
$726.00
Filling fast
March 27
1.0 day course
$726.00
Filling fast
May 13
1.0 day course
$726.00
Filling fast
July 7
1.0 day course
$726.00
Filling fast
Adelaide
International Visualisation Centre, 19 Young Street Adelaide SA 5000
February 11
1.0 day course
$726.00
Filling fast
March 27
1.0 day course
$726.00
Filling fast
May 13
1.0 day course
$726.00
Filling fast
July 7
1.0 day course
$726.00
Filling fast
Canberra
Dialogue, 4 National Circuit Canberra ACT 2600
February 11
1.0 day course
$726.00
Filling fast
March 27
1.0 day course
$726.00
Filling fast
May 13
1.0 day course
$726.00
Filling fast
July 7
1.0 day course
$726.00
Filling fast

When you book a Public Class with PD Training you can expect:

Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Orgmenta app

Embed Learning A great training course is only the beginning to lasting change.

To help you get lasting change from training we engage your participants

Before training

Pre course activity & chat with the trainer about personal learning goals

During training

At the course conclusion participants are encouraged to add an action plan and select an accountability buddy

After training

  • Participants can access course materials and extension content + more
  • If they picked an accountability buddy, they will have that meeting as well

We welcome your participants for Refresher Training on our public classes at no cost for 12-months (subject to availability)

All made easy via our orgmenta participant app

More ways we can help achieve lasting change include:

1. Make it Stick Packs - 6 months of 10-15 minute activities to run at meetings

Designed to be easy to use for Team Leaders, Managers, Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course.

When you choose this option, we provide your nominated Learning Champions with a 3-hour session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand alone lunch 'n' learn sessions.

Make it Stick packs are available for all PDT Signature Series courses.

2. Follow-Up Coaching by our Trainers

Our Trainers can come back onsite and run coaching and reinforcment sessions for your team members. These sessions are most commonly 90-minutes long, and are designed to help people share and collaborate, helping them gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change.

Our purpose is to deliver lasting impact, and we believe this is a powerful step in achieving lasting change, so to encourage you to give your people that extra opportunity to really see change, if you book a follow up session within 90-days of the original course date, we’ll come back onsite for 1/2 price.

3. Physical Products - visual reminders to keep key concepts alive

Many of the 'aha' moments in courses can come from the increased awareness of ourselves and our colleagues, these come through the REACH Profiles that is integrated into many of our courses.

The insights lead us to better recognise our tendencies and strengths, understand how to be more mindful of adapting to the needs and preferences of our team and our customers.

The insights are put into practice by appreciating the benefits of our diversity and either learning to adapt or implementing a strengths-based management approach.

We have a great range of high quality products that can keep these impactful moments top of mind back in the workplace.

REACH to my Team
Visualizer / Reminder

The REACH Team Visualizer/Reminder can be used in multiple ways in both training and in the office. When displayed in a high traffic area REACH will be kept top of mind. Below are guidelines for use of the REACH Team Visualizer / Reminder which is also in downloadable format.

The REACH Team Visualizer / Reminder comes in two sizes of A0 841 x 1189 mm and A1 594 x 841 mm and is made from a sturdy 5mm corflute.

REACH to my Team Visualizer / Reminder guidelines for use

  • For this activity the simplest way to plot all participants on the REACH Grid is by generating TEAM Insights Report from the REACH Ecosystem which will give the position of everyone participating.
  • Place the REACH Team Visualizer / Reminder on a flat surface, preferably a wall, where it is clearly visible. Ask participants to mark their REACH position on the grid with a sticky dot. Recommend that participants put their initials on the sticky dot so they can easily locate themselves later. Each person’s REACH can revealed one at a time in a group activity. This allows for everyone to identify the dynamic that they will have with each other. Are they in the same quadrant or are the polar opposites? How do they "REACH" each other?
  • When you construct this activity with participants who have not seen their REACH score, they begin to develop a sense of self-awareness and their blind spots as well as of those around them.
  • The REACH Team Visualizer / Reminder is a powerful way to keep Team Dynamics and REACH alive. It can be revisited on a regular basis, people can be added, removed or moved by simply adding, removing or moving dots.
Download REACH Team Dynamic Visualiser guidelines

Keep it Alive
REACH Cubes

REACH Cubes are designed to build empathy and grow an appreciation for thinking differently. They encourage productive and positive interactions in the workplace, workshop or personal development sessions. They can be used in any creative way to grow REACH and below we have provided two recommended activities for use. The REACH Cubes pack comes with 4 REACH Cubes one representing each REACH Quadrant. Each REACH Cube is 7.5 cm squared and are made from durable EVA Foam.

Keep it Alive REACH Cubes Activity 1 – Thinking Outside the Square

When people are participating in activities during REACH workshops, training or personal development sessions provide each participant with a REACH Cube and ask them to complete the activity or interaction Thinking and Behaving based on what REACH Cube was provided to them.

Are they the Advisor focused on detail and doing?

or a Coach focused on People and Action?

This brings a whole new level of empathy building and appreciation for the strength of thinking differently.

Keep it Alive REACH Cubes Activity 2 – Grow Your REACH in your space

After REACH has been introduced using the REACH Training continue to keep REACH alive in the workplace by providing each person with a set of 4 REACH cubes to take back to their work space.

Personal REACH and the REACH of their colleagues can be grown by using these cubes on a regular basis with these great ideas:

The Desk Stack:

Stack your REACH Cubes on your desk and on top of the stack place the cube that is reflecting your current REACH zone. Ensure that you have the side that says “Thanks for dropping by, right now I am in my __________ quadrant” facing outward so those approaching your work space know how you are feeling and acting at that current time. This is designed to help those around you recognise different behaviours/responses they may or may not receive from you based on the situation and REACH zone.

Think Before I Act:

Use your REACH Cubes to be mindful of your interactions with others. Whilst interacting use the cubes to review your behaviours and actions. Take up the cube of the quadrant you currently feel you are in and review these sides: Think before I act: Is this what I need to be right now? Flip the cube over to the side of the profile overview and think about the style in which you are Communicating, Conflict-handling, Delegating etc. Is this what you need to be to REACH the person you are interacting with? If not find the REACH Cube that best suits the situation and maximises your REACH with that person and use the profile overview to help guide your interaction.

Download REACH Cubes Activity File

Learn to REACH
Labels

Learn to REACH Labels are a great low-cost substitute for the REACH Caps or REACH Cubes or the more physically interactive REACH Floor Mat. They work well in small and large team activities and can be used as a quick way to identify how others act and think through a different quadrant that is not theirs. They can learn to appreciate the different communication, conflict handling, delegating, planning and learning styles of others and through this increase their REACH.

The REACH Labels are made of a high quality fabric sticky labels that are designed to last all day training sessions.

These work well after training when stuck to people’s monitors or workstations.

View all of the REACH Training and reinforcement products Here
Not exactly what you needed? Try other courses in the Management and Supervision Courses Category


Change Management Training
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