Sales Training Course

A company's sales force is the frontline for revenue generation and growth, so it's imperative that your sales team is effective, efficient and has the ability to find and close sales opportunities, no matter what industry you're in.

The PD Training Sales Training course provides you, or your team, with the skills to increase their sales by asking better questions, gaining loyal repeat customers, understanding common body language, overcoming common sales objections, finding referral opportunities and growing the business with professionalism and enthusiasm and more.

This dynamic training course is available now throughout Australia including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

Please click on the Public Class tab below to view our Sales Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Learning Outcomes
Course Outline
In-House
Training
Public Class
  • Learning Outcomes - Sales Training Course

    After completing this course participants will have learned to:

    • Understand the reasons people buy
    • Understand the sales cycle and the skills required for each stage
    • Know how to generate leads, qualify them and convert them into sales
    • Know how to build rapport and transition out of it
    • Use the right questions to discover needs
    • Know how to earn trust through listening
    • Understand the four Ps of presenting solutions – prioritise, personalise, prepare, practise
    • Know how to respond to and overcome objections
    • Recognise when to close the sale and apply different techniques to do so
    • Know how to plan to follow up activities
    • Know how to ask for referrals
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience

    ×

    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.

    PD Training customer feedback infographic with average of 9 out of 10



    Reviews

    Sales Training Course Reviews:

    "The class was structured to meet our specific training needs and I felt is was very useful to the staff that attended."

     

    "The training far exceeded my expectations. Janeen was exceptional. I would certainly use her services again and would wholeheartedly recommend her as a trainer."

     

    "We are considering doing your Pitch Presentation course at some stage in the not too distant future. When we do go ahead with that we would prefer to have Janeen as the trainer."

     

    "Fantastic to see that techs who where worried about sales now see it at as a positive relationship with the customer."


    -Visy Automation


     

    "Troy is a fantastic trainer. Have had him before in FISH training. very inspiring!!"


    -Labtek


     

    "Troy was amazing. I didn't expect to learn anything new, but came away invigorated and inspired. Today I am using my new tools, and will for the rest of my career.


    -Private Course Participant


     

    "Trainer handled the session very well considering it was a 1 on 1. She had assessed my requirements before hand and our session was both informative and useful in that it was structured in a flexible manner to accommodate my questions and real work situations."


    -Miroma International PTY Ltd


     

    "Our trainer was very knowledgeable about sales training and we learnt a lot and enjoyed it while learning. :)"


    -Australia & New Zealand Wine Makers


     

    "It was a great course, I learnt a lot more than I thought I would."


    -A. Noble & Son Ltd


     

    "Over all it was an enjoyable session, I did come away with a lot to think about and new things to learn."


    -Austnews


     

    "An excellent training session. The presenter was relevant, engaging, interesting and kept things on track. He had great interpersonal skills, was relational and professional. I was given ideas that I'll be able to take into my work-place immediately. The Profile Grid is accurate and enlightening."


    -Murray Street Vinyards


     

    "It was great that it was tailored to our business specific learning requirements."


    "Judith did a wonderful job of tailoring the material and the groups requirements. She gauge the audiences very well and kept the program moving without leaving people behind. Brilliant example of meeting customers requirements and exceeding expectations on her approach."


    -MedHealth Group



    "I really liked how simple to course was. It was easy to understand and I have a list of simple ways I can improve that are already making a huge impact on me and my work."


    -Leading Teams


     

    "I would like to thank, All the staff who put this training course together, I found it to be very informative on many levels, I did not expect to walk away after one day with so much positive information that I believe will assist me moving forward in my field. this course was directed more towards direct sales but the trainer was able to show me how to use the relevant information in the Hiring industry."


    -Australian Boom and Scissor Lift


     

    "The trainer was great. He was very knowledgeable. The course seemed to be more suited as an intro sales course. I could definitely see the benefit for someone new to sales."


    -Ashley & Martin Pty Ltd


     

    "Course was very good! Highly recommend it. Troy was great, Very enthusiastic and kept us entertained!"


    -Shimano Oceania Holdings Pty. Ltd


     

    "Never having done sales training before I found it hard to change my way of thinking in a few hours. The course gave some good processes to use. With practice it could be a useful course."


    -St John Ambulance WA


     

    "I found the course to be very thorough covering all topics of Sales, but found most topics were more reflective of face to face sales but certain topics can be implemented to work with telesales."


    -Rural Fire Brigades Association Queensland Inc


     

    "The course was excellent! Lecturer was great and easy to listen to, the course was exctremely relevant and will be useful to my work."


    -APEX TOOL GROUP


     

    "It was good not having to sit and listen the whole time, as there was a lot of interaction/activities to do. We were able to interact and respond to the trainer and give our thoughts."


    "I liked the way Charleen, tailored her selling training to our industry and let us apply her techniques to our situation."


    "We advised before hand what we wanted to concentrate on and we believe this was delivered."


    -Ascent Accountants


     

    "Well executed and I have recommended this course and trainer to others."


    -Retpro Group

     

     

    "It was great that the trainer was able to pick up on our needs and build the training around that. The manual wasn't referred to much, because the trainer was knowledgeable and worked to our needs."


    -Maitland City Council


     

    "The points on cold calling were useful for my current situation. Thank you."


    -Revolution IT


     

    "The training provided a great base to build from. I could have used another day's worth!"


    "I took a lot from the sales psychology."


    -Two Birds Brewing


     

    "Anne was brilliant. I got so much value out of yesterdays session and am really excited to put the learnings into practice. Just wanted to thank Anne very much, I look forward to crossing paths again."


    -Individual Course Participant


     

    "The most useful parts of the course were Needs+ Agreement + Solutions = Sale. Value add proposition and understanding their needs. Why as opposed to the What and How as this will fall into place automatically. How this sales training can be applied in our Business Development environment."


    "Adele was an excellent presenter, delivering from an established experience, skills and knowledge base. Thanks Adele, the PD was very informative, I would have liked to focus significantly on the client management model and hope we can discuss this at a later stage, Melinda."


    -South Metropolitan TAFE


     

    "10's across the board for Karen, she really helped me discover who i was as a sales person and helped me build upon that very efficiently!"


    -McNaughtans PTY LTD


     

    "Anne as a fantastic trainer and really made the manual content enjoyable and interesting. She tailored the content to our individual needs and the day went much too fast. On a side note: Catering was 10/10 also!"


    -Westpac


     

    "Anne was a a great teacher and got us all involved in the process. We got practise in class revenant to all of our jobs without being too pushy. For myself who has a fear to talk in front of people she made it very easy and with great support and feedback on each topic. She made it fun and got us all excited to practise what we learnt in real life."


    -Individual Course Participant


     

    "Great learning from others ideas and experience. Facilitator has good knowledge of the subject and also very good people skills."


    -R.I.C. Publications PTY LTD


     

    "Good reinforcement in the importance of putting customer needs at the forefront of each meeting. The primary success of the business lies within the integrity, honesty, hard work and contribution to the clients. Everything else, including profits and budget success, flows from these."


    -Corinthian Doors (Australia) Pty Limited


     

    "Anne was a great trainer and very knowledgeable! I loved the examples and stories Anne used to illustrate her points. Constant repetition and hands-on practice of questioning helped drill the method into me. Now I just need to continue to practice what I've learned and put into action. I work in Human Resources and wanted to learn the skills of a Sales Professional to help me be more effective in my role as an internal consultant and influencer."


    -Berkley Insurance Company


     

    "Gina was a great trainer and used lots of relevant examples to demonstrate how to carry out the techniques. I feel that I have a lot of useful information and strategies to put into practice. Overall, great course!"


    -Generate Energy Pty Ltd


     

    "Really happy with course. Got a lot out of it."


    -Logical Freight Solutions


     

    "Excellent course and the trainer did very well to keep everyone engaged."


    -MediaMotive.com.au


     

    "The brainstorming led by Karen was enthusiastic due to Karen's questioning technique."


    -Brasserie Bread


     

    "Leigh did well to make the course relevant to everyone when some stated that they 'don't do sales' from the outset."


    -Greenfern Dynamics Pty Ltd


     

    "All the resources given were very helpful."


    -Department of Transport and Main Roads


     

    "Karen was an excellent trainer. She was very personable and handled our group well."


    -Geospatial Intelligence Pty Ltd


     

    "Psychological approach for customer profiling was very interesting and practical."

    New Relic

     

    "Training was very insightful and interesting for the whole day."

    StreetFleet

     

    Visy logo
    The class was structured to meet our specific training needs and I felt is was very useful to the staff that attended.

    -Visy Automation


    Visy logo
    The training far exceeded my expectations. Janeen was exceptional. I would certainly use her services again and would wholeheartedly recommend her as a trainer.

    -Visy Automation


    Visy logo
    We are considering doing your Pitch Presentation course at some stage in the not too distant future. When we do go ahead with that we would prefer to have Janeen as the trainer.

    -Visy Automation


    Visy logo
    Fantastic to see that techs who where worried about sales now see it at as a positive relationship with the customer.

    -Visy Automation


    Labtek logo
    Troy is a fantastic trainer. Have had him before in FISH training. very inspiring!!

    -Labtek

    Miroma logo
    Trainer handled the session very well considering it was a 1 on 1. She had assessed my requirements before hand and our session was both informative and useful in that it was structured in a flexible manner to accommodate my questions and real work situations.

    -Miroma International PTY Ltd


    Aus NZ Winemakers logo
    Our trainer was very knowledgeable about sales training and we learnt a lot and enjoyed it while learning. :)

    -Australia & New Zealand Wine Makers


    Noble logo
    It was a great course, I learnt a lot more than I thought I would.

    -A. Noble & Son Ltd


    Austnews logo
    Over all it was an enjoyable session, I did come away with a lot to think about and new things to learn.

    -Austnews


    More happy clients



  • Course Outline - Sales Training Course

    Download Sales Training Course Outline

    Foreword:

    Today’s marketplace is highly competitive and every organisation is looking for a larger share of the market. In an economy where the customer is king, how do your sales representatives pitch the features and benefits of the products/services they sell?

    Providing sales training plays an important role in helping sales representatives practice and hone their ability to close a deal.

    This Sales Training Course helps sharpen the skills of even experienced sales representatives, enabling them to take advantage of sales opportunities and aggressively expand the business.

     

    Sales Training Course - Lesson 1
    Where you fit in the Sales Cycle
    • Why people buy
    • The sales cycle
    • Your sales Profile
    • Reflection
    Sales Training Course - Lesson 2
    Prospecting
    • Turning leads into sales
    • BANT - Qualifying Leads
    • Keys to successful prospecting
    • Your Prospecting Success
    • Reflection
    Sales Training Course - Lesson 3
    Building Rapport
    • The Rapport Transition
    • Establishing Personal Rapport
    • Your Ability to Build Rapport
    • Reflection
    Sales Training Course - Lesson 4
    Discovering Needs
    • Asking the Right Questions
    • Earning Trust Through Listening
    • Your Ability to Discover Needs
    • Reflection
    Sales Training Course - Lesson 5
    Presenting Solutions
    • The Four Ps of Preparation
    • Leveraging Your Solution
    • Your Ability to Present
    • Reflection
    Sales Training Course - Lesson 6
    Overcoming Objections
    • Does Objection = Rejection?
    • Types of Objections
    • 4 Steps to Responding to Objections
    • Your Ability to Handle Objections
    • Reflection
    Sales Training Course - Lesson 7
    Closing the Sale
    • Knowing When to Close
    • Types of Closes
    • Examples of asking for the sale
    • Your Ability to Close the Sale
    • Reflection
    Sales Training Course - Lesson 8
    Servicing the Client
    • Acquisition vs Retention
    • Asking for and Working with Referrals
    • Your Ability to Service the Client
    • Reflection
    Sales Training Course - Lesson 9
    Reflections
    • Create an Action Plan
    • Accountability = Action

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
  • Public Class Dates for Sales Training Course

    Details:

    • Time: 9:00 AM - 4:30 PM
    • Small classes, average 5 people, max 16
    • Lunch and refreshments included
    • Pay on Invoice or by Credit Card

    Questions:

    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    When you book a Public Class with PD Training you can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Transfer policy

    100% Transfer Policy

    If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
    Location Date 1 Date 2 Date 3 Date 4
    Sydney
    Level 1, 111 Harrington Street Sydney NSW 2000
    Dec 20
    1 day course
    $660.00
    Click to book
    Last chance!
    Feb 12
    1 day course
    $660.00
    Click to book
    Filling fast
    Apr 29
    1 day course
    $660.00
    Click to book
    Filling fast
    Jun 21
    1 day course
    $660.00
    Click to book
    Filling fast
    Melbourne
    123 Queen Street Melbourne VIC 3000
    Dec 20
    1 day course
    $660.00
    Click to book
    Last chance!
    Feb 12
    1 day course
    $660.00
    Click to book
    Filling fast
    Apr 29
    1 day course
    $660.00
    Click to book
    Filling fast
    Jun 21
    1 day course
    $660.00
    Click to book
    Filling fast
    Brisbane
    Level 2, 21 Mary Street Brisbane QLD 4000
    Dec 20
    1 day course
    $660.00
    Click to book
    Missed out
    Feb 12
    1 day course
    $660.00
    Click to book
    Filling fast
    Apr 29
    1 day course
    $660.00
    Click to book
    Filling fast
    Jun 21
    1 day course
    $660.00
    Click to book
    Filling fast
    Perth
    Level 1, 863 Hay Street Perth WA 6000
    Dec 20
    1 day course
    $660.00
    Click to book
    Last chance!
    Feb 12
    1 day course
    $660.00
    Click to book
    Filling fast
    Apr 29
    1 day course
    $660.00
    Click to book
    Filling fast
    Jun 21
    1 day course
    $660.00
    Click to book
    Filling fast
    Adelaide
    19 Young Street Adelaide SA 5000
    Dec 20
    1 day course
    $660.00
    Click to book
    Missed out
    Feb 12
    1 day course
    $660.00
    Click to book
    Filling fast
    Apr 29
    1 day course
    $660.00
    Click to book
    Filling fast
    Jun 21
    1 day course
    $660.00
    Click to book
    Filling fast
    Canberra
    4 National Circuit Canberra ACT 2600
    Dec 20
    1 day course
    $660.00
    Click to book
    Missed out
    Feb 12
    1 day course
    $660.00
    Click to book
    Filling fast
    Apr 29
    1 day course
    $660.00
    Click to book
    Filling fast
    Jun 21
    1 day course
    $660.00
    Click to book
    Filling fast
    Parramatta
    Suite 19, Level 2, 103 George Street Parramatta NSW 2150
    Dec 20
    1 day course
    $660.00
    Click to book
    Missed out
    Feb 12
    1 day course
    $660.00
    Click to book
    Filling fast
    Apr 29
    1 day course
    $660.00
    Click to book
    Filling fast
    Jun 21
    1 day course
    $660.00
    Click to book
    Filling fast
Not exactly what you needed? Try other courses in the Sales Training Courses Category


Sales Training
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Pre-Class Activities | Always Available Courseware | On Demand Support

org' ment vt. sounds like augment

1. to make greater;

2. to increase impact

Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.

The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.

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