"The presenter was fantastic and I will book other courses due to his expertise."

Public Course Participant

"I enjoyed Derricks session very much - he covered a lot of ground and shared interesting insights relevant to the topic."

"Derrick was a great trainer, very engaging and knowledgeable."

"It changed my whole outlook on facilitation and is probably the best training as a single day course i have ever done. I think i will build on it over a period of time."

-NSW Farmers

"Overall the trainer exceeded my expectations for a one day course. They very effectively shaped the course to suit the needs of the group. thank you excellent!"

-Lake Macquarie City Council

"I thought Noel was fantastic, and did not think I would have learnt as much as I did on the day. Loved the training, and the group work was great. Thanks for the session."

-Public Sector Network Pty Ltd

"The size of the class (1 trainer, 4 participants- 2 female/2 male) was a really strong balance to ensure we all got focused attention. working through the live practical example reinforced the process and structure information and tips given. We didn't use the booklets too much, most was conversational which was also very good but we do have the book to refer to. all in all, the course was highly valuable to me and I have recommended this to our business for other to complete."

-Robert Walters

"I found Noel to be an excellent trainer, I feel confident that I can take the tools/methods that she imparted and use them in my work. The course definitely met my objective which was to come away with practical tools on how to facilitate meetings and workshops."

-Robert Walters

"Small groups sharing experience and comments on various situations - A mix of presenting information and coaching style (asking questions and participants come up with their own answers) - Clarify the roles of a facilitator - Good tips on how to deal with challenging people and situations, group dysfunction, keeping the discussion on track and intervention methods"

-Predicate Partners

"Josh was a really engaging trainer. He was extremely natural in his delivery and really made the effort to make the course content relevant to our roles. I found the day to be really valuable, and am excited to give the techniques a go in my next meeting/training session!"

-McCormick Foods

"Training was very knowledgeable on the training topic and engagement. Would recommend course to peers who are looking to further develop their facilitation skills."

-Individual Course Participant

"Excellent course, very valuable knowledge and excellent trainer."

-Department of Communities, Child Safety and Disability Services

"The handout given in class is very useful and designed in a way that is easy to understand and use. Josh is a fantastic trainer, so much energy, knowledge and passion for the topic. The start was a little overwhelming with information, however Josh guided us through it beautifully. Look forward to the opportunity to attend further training by Josh."

-Robert Bosch (Australia) Pty. Ltd.

"Joe is a fantastic trainer, I learner so much during the day. He customised the learning outcomes to our needs and built a rapport that gave me overall understanding and kept the involvement level high. The day flew by. Great course, excellent trainer."

-Individual Course Participant

"Class with minimal team participating gave us very good focused learning and this was helpful. LDP pre-work was amazing and helps us to understand where we stand."

-HP

"The training course (full day) was great. It was engaging, useful and informative. Time went very quickly - which is a good indicator of the time well spent!"

"The course was extremely useful and the trainer was very knowledgeable on the topic. I was very satisfied with the course overall."

-Elisha Roche

"This course is very practical in its application, with the skills learned to be used in the very near future by all participants. Our trainer Jill was also able to successfully integrate the group's specific upcoming requirements (a series of community workshops) into her course materials - which made the content much more applicable and significant. Jill provided an excellent best practice example of an effective facilitator in her facilitation of the facilitation skills course."

-Department Of Local Government, Sport And Cultural Industries

"Most useful - understanding the characteristics quadrant, though it would have been interesting to build on further, to know what characteristics others in the group had, and their take on how it affected their facilitation/participation. The first hour could have been compressed into 15 mins, and the additional time used at the end, when the group was just starting to open up and share valuable experiences and insights. I would have appreciated more group time given to the "what are difficult situations, and how you could handle them" - which was given as a follow up task. The manual was valuable to have as prior reading, but of limited use in the session."

-Peak Usability

"I found the course was suitably tailored to assist personnel with limited or no facilitation experience. Helen's insight and experience helped participants gain a better understanding of the role of facilitator and introduced activities that will undoubtedly assist facilitator to meet Objectives. Thanks Helen I found course extremely beneficial."

-Royal Australian Air Force

"The delivery of the course was tailored to the needs of the group (and the planned workshops which attendees will be conducting around the State in November). The trainer provided opportunities for attendees to facilitate parts of the training session which provided a valuable learning experience."

-Department Of Local Government, Sport And Cultural Industries

"I loved the way Helen used examples of facilitation to teach the facilitation course, eg the flipchart paper gallery method of getting groups to brainstorm ideas"

-Royal Australian Air Force

"I really enjoyed the course. It flowed well and the trainer was friendly and knowledgeable. I prefer to listen to the speaker rather than have my head down looking at a book. However, I'm sure it will be useful to refer back to. At this stage (only two days after the course) I have not yet gone back to it."

-Fulton Hogan Services

"All of the content was very valuable however I think the part that stands out most was the structure of how to facilitate and the reasons behind getting to know your participants. the profiling also was invaluable and how the facilitate to a certain type of audience was very interesting. I also like some of the theories behind why do things in a certain way depending on the personalities within the group. Thank you."

-Flourish Australia

"Joseph was fantastic. He really made the course interesting and informative. I feel I am more prepared to facilitate my next workshop."

-IAG

"Derrick was excellent in his delivery, making the group feel engaged and creating a safe environment to learn and share experiences. He was very knowledgeable on the topic and I walked away with tools to use when it comes time to delivery workshops."

-Emperor Solutions PTY LTD

"One of the best courses I have attended. Thank you so much Andrew for a great day."

-Austin Health

"Derek really knew his stuff. We were a rowdy mob who all know each other well and he worked well with that to create learning opportunities e.g. it took an hour for us to agree on the ground rules but that in itself was a case study in facilitation where Derek demonstrated all the principles and techniques that were covered in the theory component."

"Great trainer. We probably weren't the easiest group but he was very patient, flexible and knowledgeable."

"This was much more useful and engaging than I anticipated. It was an enjoyable day and we learned some really practical tools that will help in my work."

"Great trainer Valuable discussions Good mix of trainer led and group activities."

Qld Department Of Health - Audit Risk and Governance Branch

"This was a very informative session. Keep up the standard."

Centacare