The Communication Skills training course from PD Training is one of our most popular courses and teaches you powerful concepts like how different personality types can influence communication, what your personal communication preferences are, and most importantly how to implement and use these skills immediately.
You’ll learn strategies for overcoming common communication barriers as well as essential skills like active listening, effective use of voice and tone, investigative questioning skills and exploring the importance of body language and the non-verbal communications coming from others.
If you have ever wanted to communicate with more clarity and impact, in any of your relationships, then this course was designed for you!
This communication course is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day. This is an instructor-led class that you can attend from home or your office.
We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request.
These courses are facilitated in English, and are open to people from different industries in all countries especially across Australia, New Zealand, Singapore, Malaysia, Hong Kong and Papua New Guinea - this is a short but powerful learning experience that gives you global collaboration opportunities.
Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs. See our outcomes in the reviews.
After completing this course, participants will:
"Touching base at the end of the training session on how to deliver and listen to difficult conversations, ie using the "I" and not "you" approach - talking about how an issue or action made you feel (less confrontational etc)." "I think the course was very relevant about raising awareness of each other’s communication skills in our teams. I would have loved more time to discuss micro skills around communication. However I was very happy with what we learnt during the training session." -SunnyKids
"Best course I have ever attended. A great day learning from our trainer, manuals, food, environment, information. The way and structure in which the course was run made you feel comfortable and learning easy. I wasn't bored but engaged the whole day. Wasn't made feel pressured or stressed but rather comfortable right from the start. I would highly recommend this course and our trainer and would love to do further courses with this style of training and trainer." "Very relaxed and interactive environment. Learnt a lot about myself and ways I can improve my communication both in the workplace and socially." -Weleda Australia
"I would like thank Joseph for giving an excellent communication training. He is very knowledgeable. The course he teaches has helped me tremendously on bridging my communication gaps and as well as awareness of appropriate level of professional communication. I highly recommend anyone who would like to improve their communication skills to attend this training course." -Transport for NSW
"The most useful thing I gained from this PD is be careful what you say, what you do and how you say it as perceptions leave a lot to be desired. Louise was nice and put in a difficult situation which she was attempting to change my mind set and whilst I appreciate that I also believe everyone has different values." -Vale College
"Very interesting simplifying behaviours that we use daily whilst communicating, breaking it down into parts i.e. body language, tone conveys messages as strongly as words do." "Your company is very lucky to have Mark on board! Mark was probably one of the best presenters/coaches I've ever come across in my 20 year office careers involving countless training sessions on various topics. His energy and demeanour is contagious, and he is very motivating and engaging. I got a lot of value out of the course and his time. I can't wait to put his tips and tricks to use in work AND personal life." -Chubb Insurance Australia Limited
"I found that some of the information i received and learned from the communications course can help me not only with my job but also my everyday life." "The trainer was very knowledgeable on communications in the workplace. He was amicable and display a good sense of humour and provided practicable problems that you could work through together. He provided some wonderful learning games that proved to be humorous and engaging in a group setting. Over all a wonderful training day that has improved my communication skill set." -Community Gro
"It was a pleasing and comfortable atmosphere with good energy. Having all staff together learning the same techniques at once. By learning what traits we are all made of we can work out how to work better with each other. Consider how others work and how you can communicate to get a positive result." -Pittwater House School
"This course was a refresher for me and a valuable learning tool for the work environment. The information clarified boundaries and how to communicate more effectively. Our trainer was thorough and very humorous. Thank you." -Ravenswood School
"Janeen provided excellent courseware structure and made commendable efforts to adapt the presentation to individual’s requirements. Well presented, great activities, and even better facial expressions! Definitely recommended to Sworn/Unsworn members." -Victoria Police
"Leigh is one of the best trainers I have had. His enthusiasm for communication was clearly evident, which made it enjoyable to learn. Leigh built a great rapport with everyone and kept the information relevant. I would highly recommend the course and Leigh as a trainer for any future courses. Kind Regards" -UnitingCare Wesley Bowden
If you’re not happy with the outcomes from
the course we offer a money back guarantee
For every participant
valued at $199 each
No one left behind
with our 1/2 price re-run promise
12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.
This communications course helps people communicate appropriately and clearly in any situation. This is a great course for everyone as the benefits can have a positive effect on every aspect of your life.
Learn to understand how you communicate, how others communicate and how to adjust your communication style to meet their needs. Discover how effective communication is greatly improved by understanding communication preferences based on personality type, and learn how to overcome some common obstacles to effective communication.
This interpersonal Communication Skills training course will ensure that your colleagues, friends and family will receive your message clearly, which should improve your workplace relationships as well as your personal relationships in general. If you have never completed a communications course of this type, you are missing out on understanding some of the most fundamental concepts that will have a profound effect on your success in the workplace and life in general.
After completing this course, participants will have learned to:
Topic 1
REACH – Communication Evolution Tool
Topic 2
Beyond Verbal Communication
Topic 3
Active Listening
Topic 4
Asking Good Questions
If you’re not happy with the outcomes from
the course we offer a money back guarantee
For every participant
valued at $199 each
No one left behind
with our 1/2 price re-run promise
12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.
We take care of all of the details, so you don’t have to:
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
After completing this course, participants will have learned to:
Topic 1
REACH – Communication Evolution Tool
Topic 2
Beyond Verbal Communication
Topic 3
Active Listening
Topic 4
Asking Good Questions
Activities and discussion for engaged learning all day.
On average PDT trainers have 15 years industry experience and 7 years training experience.
We always tailor activities and scenarios to be relevant to you.
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
The confidence of booking with an acclaimed multi-national training company.
Support, reinforcement & extension eLearning and videos in the App.
The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.
Not exactly what you needed? Try other courses in the Live Online & Hybrid Courses Category
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