Difficult 1-on-1 conversations are among the most critical and often most avoidedtasks for leaders. Whether addressing performance issues, delivering tough feedback, or handling sensitive topics, these conversations demand clarity, emotional intelligence, and preparation.

Using AI in Leadership: Having Difficult 1-on-1 Conversations is designed to help leaders master the art of tough conversations using the support of artificial intelligence, especially large language models like ChatGPT (REACH LX).

This course goes beyond theory. It helps you understand why these conversations are challenging, how your personal tendencies affect your approach, and how to leverage AI to prepare, practice, and respond with empathy and confidence. You'll explore ethical considerations, prompt-writing techniques, and how AI can help build resilience and communication clarity.

This course is ideal for managers, team leaders, HR professionals, and executives seeking to improve their ability to connect, correct, and support their people—without losing the human touch.

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Your Learning Outcomes

After Completing this course you will know how to:

  • Recognise what makes and Effective Coach
  • Identify Strengths and Growth Areas in Team Members
  • Use AI to Support Coaching Conversations
  • Access Insights for Talent Development and Readiness
  • Integrate AI into Ongoing Develoment and Career Planning
Download PDF Outline Duration: 0.5 Days
Training courses for Live Online & Hybrid
Course name Length Outline Next class
Conflict Resolution Training - 3hours 0.5 day course 21 July
Emotional Intelligence (EQ) Training - 3hours 0.5 day course 16 July
Coaching and Mentoring Training - 3hours 0.5 day course 27 August
Communication Skills Training - 3hours 0.5 day course 27 June
Email Etiquette Training - 3hours 0.5 day course 4 June
Minute-Taking Training - 3hours 0.5 day course 12 June
Negotiation Training - 3hours 0.5 day course 12 August
Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - 3hours 0.5 day course 11 August
Dealing With Difficult People in the Workplace - 3hours 0.5 day course 8 July
Giving Constructive Feedback Training - 3hours 0.5 day course 11 June
Sales Training - 3hours 0.5 day course 17 July
Knowledge Management (KM) Training - 3hours 0.5 day course View schedule
Supervising Others Training - 3hours 0.5 day course 17 June
Time Management Training - Half Day 0.5 day course 10 June
Advanced Skills for Elite Personal Assistants and Executive Assistants - 3hours 0.5 day course 30 May
Leadership Development Training - Managing your Team - 3hours 0.5 day course 30 June
Leadership Development Training - Become THE leader - 3hours 0.5 day course 30 June
Assertiveness and Self Confidence Training - 3hours 0.5 day course 13 June
Business Writing Essentials for the Modern Workplace - 3hours 0.5 day course 3 July
Customer Service Training - 3hours 0.5 day course 15 July
Professional Telephone Skills - 3hours 0.5 day course 18 July
Recruitment and Selection Training - 3hours 0.5 day course 3 June
Lean Six Sigma Introduction - 3hours 0.5 day course View schedule
Managing Difficult Conversations Training - 3hours 0.5 day course View schedule
Behavioural Interview Techniques Training - 3hours 0.5 day course View schedule
Body Language Training - 3hours 0.5 day course 11 July
Facilitation Skills Training - 3hours 0.5 day course 7 July
Effective Delegation Training - 3hours 0.5 day course 28 July
Business Ethics Training - 3hours 0.5 day course View schedule
Overcoming Objections Sales Training - 3hours 0.5 day course View schedule
PPA - Identifying Difference as Opportunities - 3hours 0.5 day course 20 June
PPA - Problem Solving with a Growth Mindset - 3hours 0.5 day course View schedule
PPA - Resilience and You - 3hours 0.5 day course 4 July
PPA - Taking Productivity to the Next Level - 3hours 0.5 day course View schedule
Workplace Diversity Training - 3hours 0.5 day course 7 August
Managing Virtual Teams Training - 3hours 0.5 day course View schedule
Master Virtual Training - 3hours 0.5 day course View schedule
Practical ways of becoming more Resilient Training Course - 3hours 0.5 day course View schedule
Achieving Better Time Management While Working from Home - 3hours 0.5 day course View schedule
Job Search and Application Skills - 3hours 0.5 day course View schedule
Job Interview Skills - 3hours 0.5 day course View schedule
Active Listening Training - The secret of great communicators! - 3 hours 0.5 day course 16 June
Change Management - Understanding Change 0.5 day course 20 June
Influence and Persuasion at Work Training - 3 hours 0.5 day course 30 May
Leading in Hybrid Environments 1.0 day course View schedule
Decision Making With a Data Driven Mindset 0.5 day course 11 June
Leading in Hybrid Environments - 3 hours 0.5 day course 4 August
Leading Diversity and Inclusion - 3hours 0.5 day course View schedule
Time Management for Managing Projects and Complex Tasks - 3hours 0.5 day course 14 July
PPA - Building Team Synergy - 3hours 0.5 day course View schedule
Employee Engagement Training - 3hours 0.5 day course 2 July
AI in Leadership: Managing Change and Transformation 0.5 day course View schedule
High-Stakes Conversations - 3hours 0.5 day course 29 July
Mental Health at Work - 3hours 0.5 day course 1 July
Positive Intelligence for Leaders - 3hours 0.5 day course 3 June
Challenger Safety - 3hours 0.5 day course 24 June
Respect in the Workplace - 3 hours 0.5 day course 8 July
Unconscious Bias Training - 3hours 0.5 day course 4 August
Excel Essential Skills 1.0 day course 17 June
Excel Data Analysis & Reporting 1.0 day course 9 June
Team Up with Microsoft Teams 0.5 day course 26 June
SharePoint Introduction 1.0 day course 11 June
Project Task Management 1.5 day course 3 June
Word Essential Skills 1.0 day course 8 June
Word Timesaving Features 1.0 day course 26 June
Power BI Essential Skills 1.0 day course 3 June
Power BI Next Level 1.0 day course 29 May
Project for the Web 1.0 day course 15 June
EQ Unlocked: Leading Humans Through Uncertain Times - 3hours 0.5 day course 4 June
AI in Leadership: Resolving Conflict in Your Team 0.5 day course View schedule
AI in Leadership: Having Difficult 1 on 1 Conversations 0.5 day course View schedule
AI in Leadership: Coaching and Succession 0.5 day course View schedule
AI in Leadership: Leading Up and Expanding Influence 0.5 day course View schedule

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn AI in Leadership: Coaching and Succession Now

Great leadership is not about control it's about cultivating others.

As the demands on leaders increase, coaching and succession planning have never been more essential. But even the most experienced leaders sometimes struggle with where to start, what to ask, or how to identify future potential across their teams.

That’s where AI comes in - not to replace the human side of leadership, but to amplify it.

In Using AI in Leadership: Coaching and Succession, you’ll explore how tools like ChatGPT (REACH LX) can support your ability to coach with greater depth, consistency, and creativity. You’ll learn to prompt AI for insights, create frameworks for career development conversations, and enhance your ability to empower others without overextending yourself.

The goal isn’t more automation. It’s more impact with less overwhelm.

Course Outline for AI in Leadership: Coaching and Succession

After completing this course, participants will have learned to:

Topic 1

Can Anyone Be a Coach?

  • Defining Coaching vs Managing
  • Explore Leadership Mindsets that Support Development
  • Understand Coaching Skills and What Holds Leaders Back
  • What kind of Coach are you?

Topic 2

Viewing Strengths and Opportunities for Growth

  • Idenitfying Performance vs Potential
  • Strengths based Leadership: what to look out for and how to support it
  • Development Feedback that Inspires Growth
  • Using AI to Map Strengths and Skills Gaps

Topic 3

How Can AI Help Coaching?

  • Understanding the Role of Large Language Models (LLM) in Coaching Support
  • How AI can assist with Question Creation, Feedbcak Refinement and Idea Generation
  • Responsible Use of AI in Performance and Development Conversations
  • What not to Delegate to AI: Keeping the 'human' in Coaching
  • Demo: Coaching Scripts and Prompts in ChatGPT (REACH LX)

Topic 4

Getting Coaching Insights and Guidance from AI

  • Prompting for Insight: from 'what's next?' to 'whats missing?'
  • Using AI to Simulate Coaching Conversations and Test Approaches
  • AI Generated Coaching Questions, Follow up paths and Reflection Frameworks

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn AI in Leadership: Coaching and Succession Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

Not exactly what you needed? Try other courses in the Live Online & Hybrid Courses Category

15 Year

Celebrating 15 Years of PD Training

Supporting leaders and teams around the globe, we're proud to mark 15 years of growth, innovation, and success. Thank you for being part of the PD Training journey. The future is looking bright!