Emotional Intelligence (EQ) Training - 3hours

As part of our newly redeveloped Signature Series Courses, the Emotional Intelligence (EQ) training course teaches you how to develop your emotional intelligence or your ability to manage your responses based on your objective assessment of different personalities and situations.

After completing this 3hour course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language.  You will complete a personality profile which will help you understand the potential differences among the various personality types and where you currently fit.

This newly found emotional "awareness" allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.

This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day. This is an instructor-led class that you can attend from home or your office. 

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request.

These courses are facilitated in English, and are open to people from different industries in all countries especially across Australia, New Zealand, Singapore, Malaysia, Hong Kong and Papua New Guinea - this is a short but powerful learning experience that gives you global collaboration opportunities.  Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs, see our outcomes in the reviews.

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Your Learning Outcomes

After completing this course participants will have learned how to:

  • Know how to read emotions
  • Understand your own level of emotional intelligence
  • Use the Johari window to understand what you reveal to others about yourself and what others reveal to you
  • Understand resilience and how to build it
  • Understand social awareness and empathy and how to be more empathic and socially aware
  • Understand how different cultures respond to and display emotions
  • Know how to influence others positively
  • Know how to have emotionally intelligent conversations
  • Understand manipulation and emotional dishonesty and how to avoid it
  • Understand how to lead with emotional intelligence

4.8/5

from 292 responses
Download PDF Outline Duration: 0.5 Days
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PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context



Department of Human Services

“I was a fill in at the last moment and this training course was excellent. It was even more relevant to me as I need to change my communication style needs with a focus to positively influence others. The trainer was excellent; he made it acceptable for me to label my emotions and understand why it was affecting me. Joe drew visual diagrams; which were light bulbs moments for me. One example is understanding I needed to change my habits to achieve better outcomes, better results and more flexibility. The room was also great as we were a group of 4 (3 participants and 1 trainer).” 

 -Department of Human Services



Heritage Pre School

“The course overall was excellent and very helpful within our workplace with so many different personalities and dealing with families within our community. Angie the trainer was brilliant and the time just flew. She really tuned into us as a group”. 

-Heritage Pre School



Woodside Energy Ltd

""Most useful: The discussions during the course focuses on tools and techniques to resolve the problems identified with EQ rather than just identifying/classifying people. Also appreciated that the trainer highlights that the most important is to practice the tools and techniques and to allow mistakes and learn from them." 

 -Woodside Energy Ltd



Women in Mining Network

"Discussion in class was enlightening - sometimes in a situation you feel you haven't handled it well and the discussion highlighted situations where others had felt the same - this was good for me to realise that I'm not alone in some situations. I have since looked back over the worksheets and manual and have become more self-aware, especially in social situations I can look back and determine what my triggers are when I become defensive or emotionally upset by the words/actions of others." 

 -Women in Mining Network (WIMnet)



 LeaseEagle

"Most useful part of the course was going through each of the 4 profiles together (people were sitting in groups), it really showed understanding of yourself especially sitting next to someone who may be similar, and hearing suggestions on how to deal with people from other profiles e.g. Advisors preferring one on one over group conversation." 

 -LeaseEagle



 Defence Learning Branch

"I found the Instructor really passionate about his subject. We were all surprised to know how much was there about Emotional Intelligence. We felt that it should have probably gone over two days. I got a lot more out of it than I expected." 

-Defence Learning Branch



 Department of Infrastructure and Regional-Development

"This course is absolutely great. It is very concise and yet action orientated to help build emotional intelligence. I would really appreciate a follow up session or perhaps a group follow-up forum/meeting to consolidate lessons-learned and debrief. Many thanks!" 

 -Department of Infrastructure and Regional Development



 Department of comminuties child safety

"Your trainer was great at building rapport, he was interesting and engaging. The training was great as a foundational course on emotional intelligence. I had a really lovely day and felt comfortable in the group and in the facilitation style of the trainer who has an obvious passion for his craft. Well done!" -Department of Communities, 

-Child Safety and Disability Services



 Westpac

"Candy was an outstanding trainer who provided an amazing amount of information, examples and self-awareness activities; demonstrating the vast amount of experience she has in her field. She made me feel incredibly comfortable and was an absolute pleasure to interact with. This was my first course with PD Training and I will be highly recommending these services to my managers and superiors for future reference." 

 -Westpac



 Green Building Council of Australia

"Anne was brilliant. The way in which she conducted herself and facilitated debate was unbelievable. Her knowledge on EQ and ability to answer our questions was great." 

 -Green Building Council of Australia



 Dept Of Justice And Attorney General

"This was the most engaging training I've ever attended. The trainer was very knowledgeable and responsive to the group's needs." "The separation of the group into their personal style and then talking through each of the styles and how they interacted with the other styles - was very good and the most effective part of the course." "One of the best "fit to task" trainers I have had in Justice courses. Respectful of participants, patient, personable." 

 -Dept Of Justice And Attorney-General

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Emotional Intelligence (EQ) Training - 3hours Now

Healthy Emotions + Clear Thinking + Appropriate Action = High EQ 

Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you to read the personality style of individuals and adjust your communications accordingly without being controlled by your underlying emotions. 

This one day training course is useful for anyone who leads or works with other people, no matter what size the organisation. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy, and it also includes a review of your interpersonal skills. 

You will learn to develop and implement these competencies to enhance your relationships in work and life by increasing your understanding of social and emotional behaviours, and learning how to adapt and manage your responses to particular situations.  The PD Training Emotional Intelligence Course teaches you how to build stronger relationships, how to empathise with others, how to manage your stress levels, how to overcome challenging situations, how to diffuse personal conflicts and much more.

 

Course Outline for Emotional Intelligence (EQ) Training - 3hours

After completing this course, participants will have learned to:

Topic 1

EQ - A Passing Fad?

  • The Power of Emotions
  • The Limbic System
  • Useful Models of Emotional Intelligence
  • Reflection

Topic 2

I Feel therefore I Am

  • Tuning In to Your Own Emotions
  • Johari Window
  • Self-Control
  • Resilience
  • Reflection

Topic 3

The Emotions of Others

  • Interpersonal skills
  • Social Awareness and Empathy
  • Emotions and Culture
  • Reflection

4.8/5

from 292 responses
Download PDF Outline Duration: 0.5 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Emotional Intelligence (EQ) Training - 3hours Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Details:

  • Small classes, average 5 people, max 16
  • Lunch and refreshments included
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Pay on Invoice or by Credit Card

Questions:

Online Training

3-hour course

With a live Trainer, via Zoom Meeting - available Worldwide Online Training

$495.00

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Course Outline for Emotional Intelligence (EQ) Training - 3hours

After completing this course, participants will have learned to:

Topic 1

EQ - A Passing Fad?

  • The Power of Emotions
  • The Limbic System
  • Useful Models of Emotional Intelligence
  • Reflection

Topic 2

I Feel therefore I Am

  • Tuning In to Your Own Emotions
  • Johari Window
  • Self-Control
  • Resilience
  • Reflection

Topic 3

The Emotions of Others

  • Interpersonal skills
  • Social Awareness and Empathy
  • Emotions and Culture
  • Reflection

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

Not exactly what you needed? Try other courses in the Live Online & Hybrid Courses Category