Assertiveness and Self Confidence Training - 3hours

PD Training’s Assertiveness and Self Confidence Course teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity and how to respond when someone else is being overbearing or aggressive towards you.

In this empowering course, you also learn how to approach both difficult topics and topics you’re passionate about with constructive approaches, including how to say “no” without being portrayed as “offensive,” how to use body language effectively, how to express your views and disagreements positively and much more.

This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day. 

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions.  Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request. 

These courses are facilitated in English, and are open to people from different industries in all countries especially across Australia, New Zealand, Singapore, Malaysia, Hong Kong, USA and Canada - this is a short but powerful learning experience that gives you global collaboration opportunities.   Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs   see our outcomes in the reviews. 

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Your Learning Outcomes

In this course participants will learn to:

  • Know how to read aggressive, passive and passive/aggressive behaviour
  • Know how to project self-confidence
  • Know how to communicate with confidence and how to use your voice effectively
  • Know how to write assertively
  • Recognise your strengths and build on them
  • Deal with workplace challenges to your self-confidence
Duration: 0.5 day course Live Online Experts


Assertiveness and Self Confidence Training - 3hours Reviews:


“I found the course very inspiring in a way now I am very motivated in looking at myself in a different way with more self confidence and searching different ways I can improve myself listening to motivational speakers, reading motivational books. Our trainer was excellent and had so much energy.” 



"I really enjoyed the Assertiveness and Self Confidence training yesterday, it was perfectly met my training needs and I (and all the other attendees) came up with an action plan to improve ourselves. I am looking forward to apply the strategies that I learned from the training into practice. Special note on the trainer..she was superb! She was fun and same time she gave us lot of strategies to improve Assertiveness and Self Confidence. Overall training was great." 

-Rise Network


"Derek was very knowledgeable in this subject. It was good to meet other people who have the same issues with self confidence as myself, its good to know your not alone. I feel that I now have some tools that I can use in both my work environment and home environment that I can put to good use to assist with some difficult situations. Thank you for such a great training session."  



"Melbourne participants absolutely loved Siobhan's delivery of the first courses. She had Engineers eating out of her hand and singing which even their manager didn't believe was possible. Everyone arrived back from breaks on time and stayed when the course ran over - this is unheard of before with this group. Bernadette heard this after the first session and so sat in on the second and loved the session and how participants were engaged - she said it was "life changing for her." "The trainer presented the training very well. She interacted with everyone nicely." 



"The course was an eye opener for me. I really learned a lot; and have already started practicing what I need to do at work to be more assertive. I have already run into a situation at work this morning in which I am standing up for myself and not being taken advantage of. I was able to say 'no" without being aggressive." 


Hitachi Construction Machinery

"It was self-awareness and also knowing other people's personal type at work place. I can use everything learnt from this course. I'd like to attend again after 6months to see how I changed after the first session." 

-Hitachi Construction Machinery

Centacare Whyalla

"I felt a lot more confident after leaving that I can be a stronger person. The role playing, even as difficult to do as it was!, really opened my eyes to what I was doing wrong and enabled me to develop an action plan that was clear for me." 

-Centacare Whyalla


"The trainer did a great job presenting the content and getting everyone involved. The day was enjoyable and went really fast. Catering was nice and the training room was the perfect size for our small group. I have learnt so much more about myself and how I work and how to assert myself professionally. Great course would recommend to my peers." 


Programmed Timber Supplies

"Amazing course, highly recommended. The most useful part of the course was being in a way forced stepping out of my comfort zone, this in result really helped develop my confidence and assertiveness." "Overall the training its self helped me in many ways. It helped me to look at other things in a different perspective. Also it allowed me to acknowledge every little victory that I had achieved each week. This course has helped me realize that I have a lot of confidence in me that I never knew I had. Thank you Peter." 

-Programmed Timber Supplies

University of Southern Queensland

"I have participated in a number of professional development training sessions over the years. This learning experience has been the most positive to date. Derek was an insightful and engaging facilitator. His enthusiasm for the topic motivated our small group to engage introspectively to maximise the learning experience. His suggestions were practical and I am inspired to put them into action. Thank you Derek." 

-University of Southern Queensland

Unitingcare Queensland

"I enjoyed the content and found the course well structured. It was excellent to see Derrick taking the time to listen and learn from each participant. I look forward to attending a freebie down the track :)" 

-Uniting Care Queensland


"This will help me in my personal life as well as work life. I learnt a lot about myself and how I communicate and how I can be more effective. 1. Its hard to be purposeful when you don't know where you are going. 2. all the body language tips 3. Most Negative behaviour is based on Fear . 'Resolve' the fear first then you will be able to work out the aggression/passive aggressive behaviour. 4. Intention and Impact. And my favourite take away ' saying no to the action and not the PERSON!" "I think it was great that Sanet tailored her training and communication to the team that were there, and made it a bit lighthearted to get a few laughs out of them. I am definitely recommending my team to do the one day public refresher as I think the training was really beneficial for them. It also has applications for personal lives as well rather than just work impacts."


Institute of Public Accountants

"I don't generally give 10/10 scores on feedback however I found Siobhan very informative, engaging, knowledgeable and approachable. I felt she adjusted the course content to be more relevant to myself and the other participants and her teaching style was very unique and appropriate to the topic of the course. I will definitely be returning for the refresher course within 6 months. Thank you.

-Institute of Public Accountants

Download Course Outline (PDF)

This Assertiveness and Self Confidence Training Course empowers participants with the confidence to be “heard”. You will also learn to develop and enhance techniques to communicate politely and assertively without being considered pushy.

Our Assertiveness and Self-Confidence Training Courses are delivered by PD Training's experienced trainers via our 3-hour Online Instructor-led platform. Share knowledge and experiences with like-minded participants from Australia, New Zealand, Singapore, USA, Hong Kong, China and many other locations around the world.

Course Outline for Assertiveness and Self Confidence Training - 3hours

Topic 1
Communicating With Confidence
  • What You Say
  • How You Say It
  • Listening
  • Reflection
Topic 2
Self Confidence – Building It And Rebuilding It
  • Building on Your Strengths
  • Confidence Spoilers
  • Building Confidence – Four Areas of Focus
  • Workplace Challenges to Self Confidence
  • Reflection
Topic 3
Mastering Assertiveness – When And How To Use It
  • Your Rights
  • Getting Over Saying ‘No’
  • Ways of Saying No
  • Being Assertive Towards your boss
  • Reflection

In-House Training - We’ll focus on what matters most to you and tailor to your context

Face-to-Face, Live Online, or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people connecting online, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

PDT Training Management Centre Logo

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for Assertiveness and Self Confidence Training - 3hours


  • Time: 09:00 AM - 12:00 PM
  • Small classes, average 5 people, max 16
  • Lunch and refreshments included
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)
  • Pay on Invoice or by Credit Card


Online Training
3-hour course
With a live Trainer, via Zoom Meeting - available Worldwide Online Training
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When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year.
  • Or get the $110.00 bundle and save.
Bite Size learning that people love
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