Both formal and informal meetings are taking place every day in any organisation, but who is taking and recording the minutes from these meetings?

The PD Training Minute Taking Training 3-hour, live online course will enable you to understand the important role of a minute-taker as well as efficiently recording all the important information discussed.  Learn key skills like deciding what should be recorded, active listening, how to create drafts and reports, organisational skills and much more.

Are accurate records of key business decisions being recorded?  Who were the key decision makers?  Does anyone know what happened in the meeting and what decisions were made and carried?  What ideas were discussed and motioned?  Are your business units effectively implementing decisions made after the meeting?

This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day.This is an instructor-led class that you can attend from home or your office.

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request.

These courses are facilitated in English, and are open to people from different industries in all countries especially across Australia, New Zealand, Singapore, Malaysia, Hong Kong and Papua New Guinea - this is a short but powerful learning experience that gives you global collaboration opportunities.  Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs   see our outcomes in the reviews.

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Your Learning Outcomes

After completing this course participants will be able to:

  • Determine how best to communicate with your Manager using the REACH profile tool
  • Develop skills in active listening, critical thinking, and organisation
  • Understand and customise meeting agreements
  • Record three types of minutes, including formal meetings, informal and action items
  • Prepare and publish minutes with perfection
  • Take minutes in interactive board meetings
  • Write drafts, proofread and organise minutes

4.7/5

from 306 responses
Download PDF Outline Duration: 0.5 Days
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PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context



SkillsTech Australia

"I've learned that whenever you take minutes it is not like writing a script but only keywords. What are the responsibilities of a minute taker. How to be more confident and be a good listener."

-SkillsTech Australia



Bega Garnbirringu Health Services

"I liked that Louise got us to work out how much a meeting actually can cost a company. It gave me a whole new perspective on Meetings and the importance of getting them right! Louise shared apps and Youtube clips to watch to reinforce out training. I loved her "Car Park" idea. A tool which I will definitely utilise."

"The Trainer addressed our individual needs first which gave her time then to go through the manual. I thoroughly enjoyed the delivery of the minute taking course. The Trainer used different methods to keep the class attentive and focused. Thank you for a helpful day."

-Bega Garnbirringu Health Services



Sydney Institute of Traditional Chinese Medicine

"Anne was a wonderful trainer. She made the environment very relaxed and easy to learn in. She had good, solid examples of each the types of minutes for different meetings. Very insightful. Personally, I benefited from her examples of how to truncate/tighten my minutes. She did not make me feel as if I was a crap minute-taker. She said that it was my personality/style to be as detailed as I am."

-Sydney Institute of Traditional Chinese Medicine



Family and Community Services Aboriginal Housing Office

"I loved that the trainer was able to take one of our questions and give us a practical answer as to how we would apply that directly to the type of work we do. Great suggestions that made sense and are easy to apply. Most useful tool was the agenda/minute check-list."

-Family and Community Services - Aboriginal Housing Office



Department of Aboriginal Affairs

"The Trainer was fantastic- I didn't realise minute taking was so involved, however she explained all steps of the process and how factors such as personality are relevant to the process."

-Department of Aboriginal Affairs



Hope Community Services-Inc

"This minute writing course affirmed that my current techniques and approach is on the right track. The most important thing I've learnt is understanding the big picture of what is discussed and to sum it all up noting actions and deadline."

-Hope Community Services Inc.



National Native Title Tribunal

"The course was useful and informative. The trainer was good at accommodating the different levels of experience of attendees and I learned some useful tactics."

"Loved how the trainer included everybody in the group/asking questions to all - put me out of my comfort zone and was able to participate fully in the class."

-National Native Title Tribunal



 Civil Aviation Safety Authority

"I was fortunate to have a One on One half day session for the Minute taking course. Jen structured the course to suit my needs and learning requirements. She also went above and beyond to provide me with her own experiences to share what she hasn't learnt. Surprised myself with how I much I already knew but also how quickly I could relate new skills to future roles. Thanks very much Jen. Would love to attend more courses with Jen and look forward to attend the course again in the next few months to recap."

-Civil Aviation Safety Authority



Individual Course Participant

"The course and the trainer were great, I wish I did this training in my early days of Business Administration, a lot of the content was something I had learnt myself and when I completed my Business certificates III & IV, however a proper training course will help me better my learning career as there is always room for improvement. I have taken away a lot of strategies and tips from this course. I guess for me, it'll be implemented in future employment opportunities as there was a lot more formal content, however the trainer helped me with listening strategies to pay more attention to the speaker and not to lose focus which is a huge thing for me. I thoroughly enjoyed the course and stayed on track all day, learnt a lot about myself as an employee too!! Thank you so much!! :)

-Individual Course Participant



UQ

"Interesting delivery for Minute taking. Never thought about the 'personality' aspect influencing the type/quality/delivery of Minutes before, so that was fascinating for me. Better dynamics with the tables and good to work in groups with different people for bouncing ideas and brainstorming. Theory based learning was also well presented. Kate knows her stuff. Thank you." "Have found the different approach to minute-taking refreshing and innovative. I have done another course at AIM many years ago and it did not touch on any psychological factors or offer alternatives for different styles as this one has. Kate is an engaging presenter and has done a stellar job of bringing together the group from very different work environments to one platform for learning. She has endeavoured to involve all members of the group to openly participate."

UQ

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Minute-Taking Training - 3hours Now

Improve your organisation's meeting outcomes with the use of effective minute-taking

Effective minute-taking will enable your business units to solve many problems and complaints associated with running meetings. In the hands of a competent minute-taker, managers and staff are enabled to effectively action efficiently recorded meeting items. 

You will also learn advanced styles of minute taking such as colour-coding and suitable methods for minute-taking in informal, formal and action meeting scenarios.

Who will benefit from attending this workshop?

  • Administrative Staff and Assistants
  • Recording Secretary
  • Executive and Personal Assistants

 

 

Course Outline for Minute-Taking Training - 3hours

After completing this course, participants will have learned to:

Topic 1

Your Winning Style and How Best to Communicate with Your Manager

  • REACH Review – Communication Evolution Tool
  • Reflection

Topic 2

Active Listening

  • 5 Ways to Improve Your Listening Ability
  • Reflection

Topic 3

Set up for Success – Plan beforehand

  • Taking Effective Minutes Starts Before the Meeting has Even Begun
    • 1. Agenda Creation
    • Templates for Preparation
    • 2. Room Setup up for the Digital Era
    • 3. Where to Sit
    • 4. Discreet Interruption Signals
    • 5. Communication Plan
  • Reflection

Topic 4

Determine What’s Important

  • Methods of Taking Notes
    • 1. Mind Mapping
    • 2. Smart Wisdom
    • 3. WHAT-WHO-WHEN
  • Do’s and Don’ts of Taking Minutes
  • Reflection

4.7/5

from 306 responses
Download PDF Outline Duration: 0.5 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Minute-Taking Training - 3hours Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Details:

  • Small classes, average 5 people, max 16
  • Lunch and refreshments included
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Pay on Invoice or by Credit Card

Questions:

Online Training

3-hour course

With a live Trainer, via Zoom Meeting - available Worldwide Online Training

$495.00

7 February

Enrol Now Last chance!

19 March

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30 April

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12 June

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Course Outline for Minute-Taking Training - 3hours

After completing this course, participants will have learned to:

Topic 1

Your Winning Style and How Best to Communicate with Your Manager

  • REACH Review – Communication Evolution Tool
  • Reflection

Topic 2

Active Listening

  • 5 Ways to Improve Your Listening Ability
  • Reflection

Topic 3

Set up for Success – Plan beforehand

  • Taking Effective Minutes Starts Before the Meeting has Even Begun
    • 1. Agenda Creation
    • Templates for Preparation
    • 2. Room Setup up for the Digital Era
    • 3. Where to Sit
    • 4. Discreet Interruption Signals
    • 5. Communication Plan
  • Reflection

Topic 4

Determine What’s Important

  • Methods of Taking Notes
    • 1. Mind Mapping
    • 2. Smart Wisdom
    • 3. WHAT-WHO-WHEN
  • Do’s and Don’ts of Taking Minutes
  • Reflection

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

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