Customer Service Training

Tips and Tricks for Customer Service Training – Read articles related to creating repeat business by providing awesome customer service techniques.

Top 10 Skills for Outstanding Customer Service – Australia

According to a study by McKinsey, “70% of the buying experiences are based on how the customer feels they are being treated.”[i] People buy from companies that really cares for their purchase. A vital factor in expanding customer base and customer retention, organisations are fast recognising this fact. According to a Walker study, by the …

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How to Give AWESOME Customer Service: Customer Service Training in Brisbane, Sydney

Have you ever gone into a store or restaurant and the service was so bad that you promised yourself you’d never go back? To gain skills in serving customers, consider using Customer Service Training Course delivered by pdtraining in Brisbane, Sydney and other cities in Australia. What was it about the customer service experience that was …

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PD Training is Developing Centres for Excellence

What Are Centres of Excellence? Pd training is developing dedicated centres for excellence to provide organisations with comprehensive specialist programs to take the organisations to the next level. The centres for excellence will be Leadership for Leaders, Customer Service Excellence, Sales Excellence, Excellence in Coaching and Mentoring and Excellence in Dynamic Presentations. The centres for …

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Goal Setting and Getting Things Done: Training Course in Adelaide, Perth

For a goal to have real meaning, it must be realistic.  To gain new skills in setting goals and accomplishing them, consider participating in Goal Setting and Getting Things Done Training Course offered by pdtraining in Adelaide, Perth and other cities in Australia. A goal should push your limits and capabilities, but not exceed what you …

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