Minute-Taking Training

The PD Training Minute Taking Training course will enable you to understand the important role of a minute-taker as well as efficiently recording all the important information discussed.  Learn key skills like deciding what should be recorded, active listening, how to create drafts and reports, organisational skills and much more.

Both formal and informal meetings are taking place every day in any organisation, but who is taking and recording the minutes from these meetings?  Are accurate records of key business decisions being recorded?  

Who were the key decision makers?  Does anyone know what happened in the meeting and what decisions were made and carried?  What ideas were discussed and motioned? Are your business units effectively implementing decisions made after the meeting?

You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved minute-taking skills.

PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!

This action packed day will include fun mock-meetings and activities run by one of our expert minute-taking trainers and is now available throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra and Perth.

Please click on our Online Public Course Schedule for dates or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Your Learning Outcomes

After Completing this Course Participants Will be Able to:

  • Recognise the importance and outcomes of minute-taking
  • Identify and record action items during board meetings
  • Develop skills in active listening, critical thinking, and organisation
  • Understand and customise meeting agreements
  • Record three types of minutes, including formal meetings, informal and action items
  • Prepare and publish minutes with perfection
  • Take minutes in interactive board meetings
  • Write drafts, proofread and organise minutes
  • Build and maintain a minute records book
  • Recognise the outcome of minute-taking for a particular meeting
  • Recognise the role of a minute-taker in achieving larger goals of an organisation
  • Deal with common complaints and difficulties faced by minute-takers
  • Perform the role with expertise using knowledge and skills

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context



SkillsTech Australia

"I've learned that whenever you take minutes it is not like writing a script but only keywords. What are the responsibilities of a minute taker. How to be more confident and be a good listener."

-SkillsTech Australia



Bega Garnbirringu Health Services

"I liked that Louise got us to work out how much a meeting actually can cost a company. It gave me a whole new perspective on Meetings and the importance of getting them right! Louise shared apps and Youtube clips to watch to reinforce out training. I loved her "Car Park" idea. A tool which I will definitely utilise."

"The Trainer addressed our individual needs first which gave her time then to go through the manual. I thoroughly enjoyed the delivery of the minute taking course. The Trainer used different methods to keep the class attentive and focused. Thank you for a helpful day."

-Bega Garnbirringu Health Services



Sydney Institute of Traditional Chinese Medicine

"Anne was a wonderful trainer. She made the environment very relaxed and easy to learn in. She had good, solid examples of each the types of minutes for different meetings. Very insightful. Personally, I benefited from her examples of how to truncate/tighten my minutes. She did not make me feel as if I was a crap minute-taker. She said that it was my personality/style to be as detailed as I am."

-Sydney Institute of Traditional Chinese Medicine



Family and Community Services Aboriginal Housing Office

"I loved that the trainer was able to take one of our questions and give us a practical answer as to how we would apply that directly to the type of work we do. Great suggestions that made sense and are easy to apply. Most useful tool was the agenda/minute check-list."

-Family and Community Services - Aboriginal Housing Office



Department of Aboriginal Affairs

"The Trainer was fantastic- I didn't realise minute taking was so involved, however she explained all steps of the process and how factors such as personality are relevant to the process."

-Department of Aboriginal Affairs



Hope Community Services-Inc

"This minute writing course affirmed that my current techniques and approach is on the right track. The most important thing I've learnt is understanding the big picture of what is discussed and to sum it all up noting actions and deadline."

-Hope Community Services Inc.



National Native Title Tribunal

"The course was useful and informative. The trainer was good at accommodating the different levels of experience of attendees and I learned some useful tactics."

"Loved how the trainer included everybody in the group/asking questions to all - put me out of my comfort zone and was able to participate fully in the class."

-National Native Title Tribunal



 Civil Aviation Safety Authority

"I was fortunate to have a One on One half day session for the Minute taking course. Jen structured the course to suit my needs and learning requirements. She also went above and beyond to provide me with her own experiences to share what she hasn't learnt. Surprised myself with how I much I already knew but also how quickly I could relate new skills to future roles. Thanks very much Jen. Would love to attend more courses with Jen and look forward to attend the course again in the next few months to recap."

-Civil Aviation Safety Authority



Individual Course Participant

"The course and the trainer were great, I wish I did this training in my early days of Business Administration, a lot of the content was something I had learnt myself and when I completed my Business certificates III & IV, however a proper training course will help me better my learning career as there is always room for improvement. I have taken away a lot of strategies and tips from this course. I guess for me, it'll be implemented in future employment opportunities as there was a lot more formal content, however the trainer helped me with listening strategies to pay more attention to the speaker and not to lose focus which is a huge thing for me. I thoroughly enjoyed the course and stayed on track all day, learnt a lot about myself as an employee too!! Thank you so much!! :)

-Individual Course Participant



UQ

"Interesting delivery for Minute taking. Never thought about the 'personality' aspect influencing the type/quality/delivery of Minutes before, so that was fascinating for me. Better dynamics with the tables and good to work in groups with different people for bouncing ideas and brainstorming. Theory based learning was also well presented. Kate knows her stuff. Thank you." "Have found the different approach to minute-taking refreshing and innovative. I have done another course at AIM many years ago and it did not touch on any psychological factors or offer alternatives for different styles as this one has. Kate is an engaging presenter and has done a stellar job of bringing together the group from very different work environments to one platform for learning. She has endeavoured to involve all members of the group to openly participate."

UQ

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Minute-Taking Training Now

Improve your organisation's meeting outcomes with the use of effective minute-taking

Effective minute-taking will enable your business units to solve many problems and complaints associated with running meetings.  In the hands of a competent minute-taker, managers and staff are enabled to effectively action efficiently recorded meeting items. 

You will also learn advanced styles of minute taking such as colour-coding and suitable methods for minute-taking in informal, formal and action meeting scenarios.

Who will Benefit from Attending this Workshop?

  • Administrative Staff and Assistants
  • Recording Secretary
  • Executive and Personal Assistants

 

 

See the Live Online tab for the course outline for the live online course

Course Outline for Minute-Taking Training

After completing this course, participants will have learned to:

Topic 1

Minute Taking

  • Welcome
  • Role Defined
  • Please Define Your Role
  • What is Your Take Away for Today?
  • The Effective Minute Taker
  • Problems That Can be Encountered and How You Can Overcome t\Them
  • Reflection

Topic 2

Your Winning Style and How Best to Communicate with Your Manager

  • REACH Review – Communication Evolution Tool
  • Reflection
  • Topic 3

    Active Listening

    • 5 Ways to Improve Your Listening Ability
    • Reflection

    Topic 4

    Set up for Success – Plan beforehand

    • Taking Effective Minutes Starts Before the Meeting has Even Begun
      • 1. Agenda Creation
      • Templates for Preparation
      • 2. Room Setup up for the Digital Era
      • 3. Where to Sit
      • 4. Discreet Interruption Signals
      • 5. Communication Plan
    • Reflection

    Topic 5

    Determine What’s Important

    • Methods of Taking Notes
      • 1. Mind Mapping
      • 2. Smart Wisdom
      • 3. WHAT-WHO-WHEN
    • Do’s and Don’ts of Taking Minutes
    • Reflection

    Topic 6

    Minute Taking gone Digital

    • Revolution of Digital Minute Taking
    • Revolution of Digital Minute Taking with Apps (iPad, phone, laptop)
    • Reflection

    Topic 7

    Formal vs Informal

    • Formal vs Informal
    • Formal Meetings
    • Informal Meetings
    • Reflection

    Topic 8

    Reflections

    • Create an Action Plan
    • Accountability = Action

    4.8/5

    from 1290 responses
    Download PDF Outline Duration: 1.0 Days

    Plus you’ll also receive:

    shield

    Money Back
    Guarantee

    If you’re not happy with the outcomes from
    the course we offer a money back guarantee

    profiles

    REACH
    Profiles

    For every participant
    valued at $199 each

    sick

    Sick Day
    Safety Net

    No one left behind
    with our 1/2 price re-run promise

    dashboard

    Development
    Dashboard

    12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

    Learn Minute-Taking Training Now

    We create training that meets your needs.

    1-hour Motivator

    3-hour Power Sessions

    Full Day Training

    Conferences & Summits

    • OFFSITE
    • AT YOUR WORKPLACE
    • ONLINE

    We’ll make things easier so you can focus on adding more value

    We take care of all of the details, so you don’t have to:

    • Invite people to
      training
    • Sign
      In Sheet
    • Generate Branded
      Course Flyers
    • PDF’S of
      Certificates
    • Collects and
      Reports Feedback
    • Complete Results
      Dashboard

    What are people going to do differently?

    At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

    In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

    Want to get clear on impacts and measure success? We support you.

    Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

    Do you already have a training management system and wish they were automatically up to date?

    It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

    More than just a training provider - we are your learning and development partner.

    We look forward to working with you, talk to one of our friendly expert consultants today.
    Talk to our team

    Details:

    • Small classes, average 5 people, max 16
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware available in the App

    Questions:

    Upcoming Live Classes

    Live Online

    3-hour course

    9:00 am - 12:00 pm Australia/Brisbane

    $495.00

    19 November

    Enrol Now Last chance!

    3 December

    Enrol Now Last chance!

    7 February

    Enrol Now Last chance!

    19 March

    Enrol Now Filling fast

    Course Outline for Minute-Taking Training

    After completing this course, participants will have learned to:

    Topic 1

    Your Winning Style and How Best to Communicate with Your Manager

  • REACH Review – Communication Evolution Tool
  • Reflection
  • Topic 2

    Active Listening

    • 5 Ways to Improve Your Listening Ability
    • Reflection

    Topic 3

    Set up for Success – Plan beforehand

    • Taking Effective Minutes Starts Before the Meeting has Even Begun
      • 1. Agenda Creation
      • Templates for Preparation
      • 2. Room Setup up for the Digital Era
      • 3. Where to Sit
      • 4. Discreet Interruption Signals
      • 5. Communication Plan
    • Reflection

    Topic 4

    Determine What’s Important

    • Methods of Taking Notes
      • 1. Mind Mapping
      • 2. Smart Wisdom
      • 3. WHAT-WHO-WHEN
    • Do’s and Don’ts of Taking Minutes
    • Reflection

    When you book a Public Class with PD Training you can expect:

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    An outstanding trainer

    On average PDT trainers have 15 years industry experience and 7 years training experience.

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Acclaimed Provider

    The confidence of booking with an acclaimed multi-national training company.

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Details:

    • Small classes, average 5 people, max 16
    • Lunch and refreshments included
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware available in the App
    • Pay on Invoice or by Credit Card

    Questions:

    Adelaide

    1.0 day course

    Education Development Centre, 4 Milner Street Adelaide SA 5007

    $770.00

    3 December

    Enrol Now Filling fast

    7 February

    Enrol Now Filling fast

    19 March

    Enrol Now Filling fast

    30 April

    Enrol Now Filling fast

    Brisbane

    1.0 day course

    Karstens Conference Centre, Level 24, 215 Adelaide St, Brisbane QLD 4000

    $770.00

    3 December

    Enrol Now Last chance!

    7 February

    Enrol Now Filling fast

    19 March

    Enrol Now Filling fast

    30 April

    Enrol Now Filling fast

    Canberra

    1.0 day course

    Canberra Flex, 4 National Circuit Canberra ACT 2600

    $770.00

    3 December

    Enrol Now Last chance!

    7 February

    Enrol Now Filling fast

    19 March

    Enrol Now Filling fast

    30 April

    Enrol Now Filling fast

    Melbourne

    1.0 day course

    Karstens Conference Centre, 123 Queen Street Melbourne VIC 3000

    $770.00

    3 December

    Enrol Now Last chance!

    7 February

    Enrol Now Filling fast

    19 March

    Enrol Now Filling fast

    30 April

    Enrol Now Filling fast

    Perth

    1.0 day course

    Karstens Conference Centre, Level 1, 111 St. Georges Terrace Perth WA 6000

    $770.00

    3 December

    Enrol Now Filling fast

    7 February

    Enrol Now Filling fast

    19 March

    Enrol Now Filling fast

    30 April

    Enrol Now Filling fast

    Sydney

    1.0 day course

    Karstens Conference Centre Canada House, Level 1, 111 Harrington Street Sydney NSW 2000

    $770.00

    3 December

    Enrol Now Filling fast

    7 February

    Enrol Now Filling fast

    19 March

    Enrol Now Filling fast

    30 April

    Enrol Now Filling fast

    Course Outline for Minute-Taking Training

    After completing this course, participants will have learned to:

    Topic 1

    Minute Taking

    • Welcome
    • Role Defined
    • Please Define Your Role
    • What is Your Take Away for Today?
    • The Effective Minute Taker
    • Problems That Can be Encountered and How You Can Overcome t\Them
    • Reflection

    Topic 2

    Your Winning Style and How Best to Communicate with Your Manager

  • REACH Review – Communication Evolution Tool
  • Reflection
  • Topic 3

    Active Listening

    • 5 Ways to Improve Your Listening Ability
    • Reflection

    Topic 4

    Set up for Success – Plan beforehand

    • Taking Effective Minutes Starts Before the Meeting has Even Begun
      • 1. Agenda Creation
      • Templates for Preparation
      • 2. Room Setup up for the Digital Era
      • 3. Where to Sit
      • 4. Discreet Interruption Signals
      • 5. Communication Plan
    • Reflection

    Topic 5

    Determine What’s Important

    • Methods of Taking Notes
      • 1. Mind Mapping
      • 2. Smart Wisdom
      • 3. WHAT-WHO-WHEN
    • Do’s and Don’ts of Taking Minutes
    • Reflection

    Topic 6

    Minute Taking gone Digital

    • Revolution of Digital Minute Taking
    • Revolution of Digital Minute Taking with Apps (iPad, phone, laptop)
    • Reflection

    Topic 7

    Formal vs Informal

    • Formal vs Informal
    • Formal Meetings
    • Informal Meetings
    • Reflection

    Topic 8

    Reflections

    • Create an Action Plan
    • Accountability = Action

    When you book a Public Class with PD Training you can expect:

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    An outstanding trainer

    On average PDT trainers have 15 years industry experience and 7 years training experience.

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Acclaimed Provider

    The confidence of booking with an acclaimed multi-national training company.

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Outstanding learning that people can do in the flow of work

    • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
    • Rigourous review process
    • Only $11.00 per course per person per year
    • Or get the $110.00 bundle and save
    Purchase the microlearning bundle

    This practical and informative minute taking course provides a great grounding in a useful the useful skill of Minute Taking.

    Buy Minute Taking

    Asking Questions

    The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

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