The PD Training Minute Taking Training course will enable you to understand the important role of a minute-taker as well as efficiently recording all the important information discussed.  Learn key skills like deciding what should be recorded, active listening, how to create drafts and reports, organisational skills and much more.

Both formal and informal meetings are taking place every day in any organisation, but who is taking and recording the minutes from these meetings?  Are accurate records of key business decisions being recorded?  

Who were the key decision makers?  Does anyone know what happened in the meeting and what decisions were made and carried?  What ideas were discussed and motioned? Are your business units effectively implementing decisions made after the meeting?

You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved minute-taking skills.

PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!

This action packed day will include fun mock-meetings and activities run by one of our expert minute-taking trainers and is now available throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra and Perth.

Please click for our Online Public Course Schedule or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Your Learning Outcomes
Minute-Taking Training Course

After Completing this Course Participants Will be Able to:

  • Recognise the importance and outcomes of minute-taking
  • Identify and record action items during board meetings
  • Develop skills in active listening, critical thinking, and organisation
  • Understand and customise meeting agreements
  • Record three types of minutes, including formal meetings, informal and action items
  • Prepare and publish minutes with perfection
  • Take minutes in interactive board meetings
  • Write drafts, proofread and organise minutes
  • Build and maintain a minute records book
  • Recognise the outcome of minute-taking for a particular meeting
  • Recognise the role of a minute-taker in achieving larger goals of an organisation
  • Deal with common complaints and difficulties faced by minute-takers
  • Perform the role with expertise using knowledge and skills
Duration: 1.0 day course



Reviews

Minute-Taking Training Course Reviews:



SkillsTech Australia

"I've learned that whenever you take minutes it is not like writing a script but only keywords. What are the responsibilities of a minute taker. How to be more confident and be a good listener."

-SkillsTech Australia



Bega Garnbirringu Health Services

"I liked that Louise got us to work out how much a meeting actually can cost a company. It gave me a whole new perspective on Meetings and the importance of getting them right! Louise shared apps and Youtube clips to watch to reinforce out training. I loved her "Car Park" idea. A tool which I will definitely utilise."

"The Trainer addressed our individual needs first which gave her time then to go through the manual. I thoroughly enjoyed the delivery of the minute taking course. The Trainer used different methods to keep the class attentive and focused. Thank you for a helpful day."

-Bega Garnbirringu Health Services



Sydney Institute of Traditional Chinese Medicine

"Anne was a wonderful trainer. She made the environment very relaxed and easy to learn in. She had good, solid examples of each the types of minutes for different meetings. Very insightful. Personally, I benefited from her examples of how to truncate/tighten my minutes. She did not make me feel as if I was a crap minute-taker. She said that it was my personality/style to be as detailed as I am."

-Sydney Institute of Traditional Chinese Medicine



Family and Community Services Aboriginal Housing Office

"I loved that the trainer was able to take one of our questions and give us a practical answer as to how we would apply that directly to the type of work we do. Great suggestions that made sense and are easy to apply. Most useful tool was the agenda/minute check-list."

-Family and Community Services - Aboriginal Housing Office



Department of Aboriginal Affairs

"The Trainer was fantastic- I didn't realise minute taking was so involved, however she explained all steps of the process and how factors such as personality are relevant to the process."

-Department of Aboriginal Affairs



Hope Community Services-Inc

"This minute writing course affirmed that my current techniques and approach is on the right track. The most important thing I've learnt is understanding the big picture of what is discussed and to sum it all up noting actions and deadline."

-Hope Community Services Inc.



National Native Title Tribunal

"The course was useful and informative. The trainer was good at accommodating the different levels of experience of attendees and I learned some useful tactics."

"Loved how the trainer included everybody in the group/asking questions to all - put me out of my comfort zone and was able to participate fully in the class."

-National Native Title Tribunal



 Civil Aviation Safety Authority

"I was fortunate to have a One on One half day session for the Minute taking course. Jen structured the course to suit my needs and learning requirements. She also went above and beyond to provide me with her own experiences to share what she hasn't learnt. Surprised myself with how I much I already knew but also how quickly I could relate new skills to future roles. Thanks very much Jen. Would love to attend more courses with Jen and look forward to attend the course again in the next few months to recap."

-Civil Aviation Safety Authority



Individual Course Participant

"The course and the trainer were great, I wish I did this training in my early days of Business Administration, a lot of the content was something I had learnt myself and when I completed my Business certificates III & IV, however a proper training course will help me better my learning career as there is always room for improvement. I have taken away a lot of strategies and tips from this course. I guess for me, it'll be implemented in future employment opportunities as there was a lot more formal content, however the trainer helped me with listening strategies to pay more attention to the speaker and not to lose focus which is a huge thing for me. I thoroughly enjoyed the course and stayed on track all day, learnt a lot about myself as an employee too!! Thank you so much!! :)

-Individual Course Participant



UQ

"Interesting delivery for Minute taking. Never thought about the 'personality' aspect influencing the type/quality/delivery of Minutes before, so that was fascinating for me. Better dynamics with the tables and good to work in groups with different people for bouncing ideas and brainstorming. Theory based learning was also well presented. Kate knows her stuff. Thank you." "Have found the different approach to minute-taking refreshing and innovative. I have done another course at AIM many years ago and it did not touch on any psychological factors or offer alternatives for different styles as this one has. Kate is an engaging presenter and has done a stellar job of bringing together the group from very different work environments to one platform for learning. She has endeavoured to involve all members of the group to openly participate."

UQ




Course Outline
Minute-Taking Training Course

Download Minute-Taking Training Course Outline

Foreword:

Improve your organisation's meeting outcomes with the use of effective minute-taking

Effective minute-taking will enable your business units to solve many problems and complaints associated with running meetings.  In the hands of a competent minute-taker, managers and staff are enabled to effectively action efficiently recorded meeting items. 

You will also learn advanced styles of minute taking such as colour-coding and suitable methods for minute-taking in informal, formal and action meeting scenarios.

Who will Benefit from Attending this Workshop?

  • Administrative Staff and Assistants
  • Recording Secretary
  • Executive and Personal Assistants

 

 

Minute-Taking Training Course - Lesson 1
Minute Taking
  • Welcome
  • Role Defined
  • Please Define Your Role
  • What is Your Take Away for Today?
  • The Effective Minute Taker
  • Problems That Can be Encountered and How You Can Overcome t\Them
  • Reflection
Minute-Taking Training Course - Lesson 2
Your Winning Style and How Best to Communicate with Your Manager
  • REACH Review – Communication Evolution Tool
  • Reflection
  • Minute-Taking Training Course - Lesson 3
    Active Listening
    • 5 Ways to Improve Your Listening Ability
    • Reflection
    Minute-Taking Training Course - Lesson 4
    Set up for Success – Plan beforehand
    • Taking Effective Minutes Starts Before the Meeting has Even Begun
      • 1. Agenda Creation
      • Templates for Preparation
      • 2. Room Setup up for the Digital Era
      • 3. Where to Sit
      • 4. Discreet Interruption Signals
      • 5. Communication Plan
    • Reflection
    Minute-Taking Training Course - Lesson 5
    Determine What’s Important
    • Methods of Taking Notes
      • 1. Mind Mapping
      • 2. Smart Wisdom
      • 3. WHAT-WHO-WHEN
    • Do’s and Don’ts of Taking Minutes
    • Reflection
    Minute-Taking Training Course - Lesson 6
    Minute Taking gone Digital
    • Revolution of Digital Minute Taking
    • Revolution of Digital Minute Taking with Apps (iPad, phone, laptop)
    • Reflection
    Minute-Taking Training Course - Lesson 7
    Formal vs Informal
    • Formal vs Informal
    • Formal Meetings
    • Informal Meetings
    • Reflection
    Minute-Taking Training Course - Lesson 8
    Reflections
    • Create an Action Plan
    • Accountability = Action

    In-House Training We’ll focus on what matters most to you and tailor to your context


    Live Online or Hybrid Class Tailored to Your Needs

    When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

    We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

    Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

    live online & hybrid

    We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

    You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

    A hybrid class is with some people dialling in, and some people physically together in the same room.

    Live Online Participant Feedback:

    90% Overall Trainer Rating

    88% Delivery was Adapted to me Personally

    75% I Would Recommend this Course to Someone Else

    Face to Face Options With Everyone in the same room

    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences
    At your workplace At your workplace
    In our Training Rooms In our Training Rooms
     In our Online Training  Room - the HIVE In our Online Training Room

    We’ll make things easier so you can focus on adding more value

    We provide the Training Management Centre which is an information hub before, during and after training.
    (Let us know if there’s parts you don’t want to use)

    Invites people to training

    (So you don’t have to)

    Invite People icon

    Generates Sign in Sheet

    (So you don’t have to)

    Generate Sign In Sheet Icon

    Generates Branded Flyer

    If you if you want to ‘promote’ internally

    Generate Branded Flyer Example

    PDF’s of Certificates

    (can be co-branded with your logo)

    Completion Certificate Included

    Collects and Reports feedback

    (So you don’t have to)

    Feedback Report Example

    Complete Results Dashboard

    (including trainer insights)

    Results Dashboard Example

    What are people going to do differently?

    At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

    In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

    My Action Plan
    Participants encouraged to create

    Want to get clear on impacts and measure success? Our system and expert consultants support you.


    Our systems and people make it easy to identify how you’ll be able to measure impacts,
    and then report on the success in the weeks or months after training.

    Measure metrics your way

    Do you already have a training management system and wish they were automatically up to date?

    Training APIs

    It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

    More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

    Public Class Dates for
    Minute-Taking Training Course

    Details:

    • Small classes, average 5 people, max 16
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)
    • Live online interactive session with an expert trainer

    Questions:

    Live Online Money

    $100 Discount!

    Every Live Online Class Booking Entitles
    you to a $100 discount on an
    in-person public class.
    (Discount valid for 18-months)

    Instructor Led

    Looking for a full-day course in a physical room? Check the calendars in Aus and NZ

    Online Course Date 1 Date 2 Date 3 Date 4
    Minute-Taking Training - Online Instructor-led 3hours
    Time: 9:00 AM - 12:00 PM AEST
    August 19
    $495.00
    Last chance!
    September 16
    $495.00
    Filling fast
    September 17
    $495.00
    Filling fast
    October 1
    $495.00
    Filling fast

    When you book a Public Class with PD Training you can expect:

    PDT Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience and 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Transfer policy

    100% Transfer Policy

    If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Public Class Dates for
    Minute-Taking Training Course

    Details:

    • Time: 09:00 AM - 04:30 PM
    • Small classes, average 5 people, max 16
    • Lunch and refreshments included
    • Pay on Invoice or by Credit Card

    Questions:

    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    UNLIMITED TRAINING FOR AN
    ENTIRE YEAR FOR LESS THAN THE
    COST OF 3 DAYS OF TRAINING

    learn more

    Location Date 1 Date 2 Date 3 Date 4
    Brisbane
    Karstens conference centre, Level 24, 215 Adelaide St, Brisbane City QLD 4000 Brisbane QLD 4000
    August 19
    1.0 day course
    $726.00
    Last Chance!
    $0 for members
    Sydney
    Karstens Conference Centre, Canada House, Level 1, 111 Harrington Street Sydney NSW 2000
    August 19
    1.0 day course
    $726.00
    Missed out
    October 1
    1.0 day course
    $726.00
    Filling fast
    November 4
    1.0 day course
    $726.00
    Filling fast
    December 7
    1.0 day course
    $726.00
    Filling fast
    Melbourne
    Karstens Conference Centre, 123 Queen Street Melbourne VIC 3000
    August 19
    1.0 day course
    $726.00
    Missed out
    October 1
    1.0 day course
    $726.00
    Filling fast
    November 4
    1.0 day course
    $726.00
    Filling fast
    December 7
    1.0 day course
    $726.00
    Filling fast
    Canberra
    Wizard Corporate Training, Level 5, 15 Moore St Canberra ACT 2601
    August 19
    1.0 day course
    $726.00
    Missed out
    October 1
    1.0 day course
    $726.00
    Filling fast
    November 4
    1.0 day course
    $726.00
    Filling fast
    December 7
    1.0 day course
    $726.00
    Filling fast
    Adelaide
    International Visualisation Centre, 19 Young Street Adelaide SA 5000
    August 19
    1.0 day course
    $726.00
    Missed out
    October 1
    1.0 day course
    $726.00
    Filling fast
    November 4
    1.0 day course
    $726.00
    Filling fast
    December 7
    1.0 day course
    $726.00
    Filling fast
    Perth
    Karstens Conference Centre, Level 1, 111 St. Georges Terrace Perth WA 6000
    August 19
    1.0 day course
    $726.00
    Missed out
    October 1
    1.0 day course
    $726.00
    Filling fast
    November 4
    1.0 day course
    $726.00
    Filling fast
    December 7
    1.0 day course
    $726.00
    Filling fast
    Brisbane
    PD Training Pty Ltd, Level 2, 21 Mary Street Brisbane QLD 4000
    October 1
    1.0 day course
    $726.00
    Filling fast
    November 4
    1.0 day course
    $726.00
    Filling fast
    December 7
    1.0 day course
    $726.00
    Filling fast
    January 29
    1.0 day course
    $726.00
    Filling fast

    When you book a Public Class with PD Training you can expect:

    PDT Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience and 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Transfer policy

    100% Transfer Policy

    If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Not exactly what you needed? Try other courses in the Administration Courses Category

     
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