customer service training classes


Establishing Your Attitude: Customer Service Training in Brisbane, Sydney, Melbourne

To some, customer service means going beyond what’s expected of you and having a positive attitude while for others it means adding value and integrity to every interaction. To excel in serving customers, consider using Customer Service Training Course delivered by pdtraining in Brisbane, Sydney, Melbourne and many other cities in Australia. The greatest discovery of […]

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Establishing Your Attitude: Customer Service Training in Brisbane, Sydney, Melbourne


What is Customer Service? – Customer Service Training Course in Brisbane

Customer service is defined as “any action you take to ensure that a customer is pleased with the transaction on a long-term basis”. To become skilled in providing customer service, participate in Customer Service Training Course delivered by pdtraining in Brisbane and many other cities in Australia. This includes “after sales service”, which entails ensuring […]

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What is Customer Service? – Customer Service Training Course in Brisbane


Coordinate Implementation of Customer Service Strategies: Training in Brisbane

Creating the best customer service mindset amongst your staff is a specific skill-set, especially if the organisation plans on providing accredited assessments and qualifications. To develop skills in customer service, consider participating in Customer Service Training Course delivered by pdtraining in Brisbane and many other cities in Australia. PD Training now provides effective customer service training […]

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Coordinate Implementation of Customer Service Strategies: Training in Brisbane


How to Give AWESOME Customer Service: Customer Service Training in Brisbane, Sydney

Have you ever gone into a store or restaurant and the service was so bad that you promised yourself you’d never go back? To gain skills in serving customers, consider using Customer Service Training Course delivered by pdtraining in Brisbane, Sydney and other cities in Australia. What was it about the customer service experience that was […]

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How to Give AWESOME Customer Service: Customer Service Training in Brisbane, Sydney


What Determines a Good Customer Service Experience: Training Course in Sydney, Parramatta

But what exactly determines if a customer has a good experience with the service he or she receives when they patronise your business? To gain skills in customer service, consider participating in Customer Service Training Course offered by pdtraining in Sydney, Parramatta and other cities in Australia. The answer is EVERYTHING! Every aspect of a customer’s […]

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What Determines a Good Customer Service Experience: Training Course in Sydney, Parramatta


Lifetime Value of a Happy Customer: Customer Service Training Course in Sydney, Brisbane, Parramatta

When working on your customer Service strategy with pdtraining its not only essential to have a full description of all your customers, but equally its vital that you are aware of your companies sales process and how the customers came to be customers in the first place.

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Lifetime Value of a Happy Customer: Customer Service Training Course in Sydney, Brisbane, Parramatta