When on a call, never show frustration, irritation or anger, remain professional at all times. Cold calling requires great communication skills, as well as Presentation Skills.
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Cold-Calling? This is What You Need to Know – Communication Skills Training in Brisbane
If your walk away price is lower than the buyer’s, there is room for negotiation. If not, there will be no deal.
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The Importance of Commitment in Negotiation: Training Course in Melbourne, Canberra, Adelaide
…a deepening and strengthening of a business relationship (and therefore ongoing profitability) is one where both/all parties leave the negotiation feeling satisfied with the outcome.
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Negotiation is the King of Skills: Negotiation Training in Sydney
An important element of your presentation skills toolbox is to always imagine how your audience will receive your presentation.
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Defining Presentation Types: Presentation Skills Training in Parramatta, Brisbane
When presenting, many people lose sight of what is most important:- What is your actual purpose for the presentation?
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Presentation Skills – The Naked Truth: Training Course in Sydney, Canberra
For him, attending the Leadership Training Course drastically improved his job performance and his chances of future promotion.
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Personal Story: Leadership Training Course in Parramatta, Brisbane, Perth
Many teams never work at their optimum. To get your team to work to peak performance you need to have at least the following:
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The Power of Teams: Team Building Training Course in Sydney, Melbourne
The first thing I am always faced with when I run a Customer Service Training Course at pdtraining is how very few people and companies have a detailed picture of who their customers are.
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Customer Service Training in Brisbane, Parramatta
When working on your customer Service strategy with pdtraining its not only essential to have a full description of all your customers, but equally its vital that you are aware of your companies sales process and how the customers came to be customers in the first place.
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Lifetime Value of a Happy Customer: Customer Service Training Course in Sydney, Brisbane, Parramatta
Every time your team answers the phone they need to visualise it as a cash register ‘ching ching’. They are in the best position to turn this call into a sale.
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Think of Your Phone Like a Cash Register: Sales Training in Sydney, Canberra
Customer service is not about always saying Yes, it is about understanding, listening and genuinely aiming to meet your customers needs.
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Customer Service Training Theory in Practice: Customer Service Training Course in Melbourne
The time management course covers both those concepts in much more detail and includes many more important time management techniques, but it is often those two strategies that participants refer to when they…
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Time Management Top Training Tips: Time Management Training in Sydney, Parramatta, Melbourne
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