How to Give AWESOME Customer Service: Customer Service Training in Brisbane, Sydney

Have you ever gone into a store or restaurant and the service was so bad that you promised yourself you’d never go back? To gain skills in serving customers, consider using Customer Service Training Course delivered by pdtraining in Brisbane, Sydney and other cities in Australia. What was it about the customer service experience that was […]

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How to Give AWESOME Customer Service: Customer Service Training in Brisbane, Sydney


Taking Control of Your Inbox: Time Management Training in Adelaide, Melbourne

If you’re anything like me, the first thing you do at work, after making yourself a cup of tea of coffee, is to open your email program to see all of the new emails that came in overnight. To gain skills to manage time excellently, consider using Time Management Training Course delivered by pdtraining in […]

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Taking Control of Your Inbox: Time Management Training in Adelaide, Melbourne


Eight Classic Sales Objections: Overcoming Sales Objections Training in Sydney, Parramatta

When faced with sales objections, only preparedness and skills can help you to overcome them successfully. If you are looking to gain important skills in sales, consider using Overcoming Objections Sales Training Course from pdtraining in Sydney, Parramatta and other cities in Australia. Here is a list of 8 classic sales objections you should be prepared […]

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Eight Classic Sales Objections: Overcoming Sales Objections Training in Sydney, Parramatta


Sales Objection, an Opportunity to Solve a Problem: Overcoming Sales Objections Training in Sydney

A sales objection is someone actually saying “I would buy, or I’d think about buying, if it weren’t for this (reason = objection)”. To effortlessly resolve sales objections, consider participating in Overcoming Objections Sales Training Course delivered by pdtraining in Sydney and other cities in Australia. Think of a sales objection as an opportunity instead of […]

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Sales Objection, an Opportunity to Solve a Problem: Overcoming Sales Objections Training in Sydney


Is It Possible to Get More Done in Less Time? – Time Management Training in Sydney, Melbourne, Perth

Does it seem to you like time is speeding up?  To gain skills in managing time successfully, consider using Time Management Training Course delivered by pdtraining in Sydney, Melbourne, Perth and other cities in Australia. Do you ever find yourself wishing you had more time so that you could get more accomplished in a day or […]

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Is It Possible to Get More Done in Less Time? – Time Management Training in Sydney, Melbourne, Perth


What Determines a Good Customer Service Experience: Training Course in Sydney, Parramatta

But what exactly determines if a customer has a good experience with the service he or she receives when they patronise your business? To gain skills in customer service, consider participating in Customer Service Training Course offered by pdtraining in Sydney, Parramatta and other cities in Australia. The answer is EVERYTHING! Every aspect of a customer’s […]

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What Determines a Good Customer Service Experience: Training Course in Sydney, Parramatta


How Do You Supervise Your Staff? Are You a Tyrant or Push-Over? – Supervision Training in Sydney

I’ve written before about how supervising staff is a true art form, and probably one of the most challenging roles you can ever take on. To gain skills in supervising others brilliantly, consider joining Supervision Training Course delivered by pdtraining in Sydney and other cities in Australia. In my experience with dealing with direct supervisors, many […]

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How Do You Supervise Your Staff? Are You a Tyrant or Push-Over? – Supervision Training in Sydney


Features and Benefits of Selling – Part 2: Sales Training Course in Sydney, Parramatta, Melbourne

Development of basic and advanced skills in sales is essential to prepare for challenges and to overcome them successfully. To gain skills in selling, consider participating in Sales Training Course offered by pdtraining in Sydney, Parramatta, Melbourne and other cities in Australia. Features vs Benefits – Make a List In the previous post about selling […]

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Features and Benefits of Selling – Part 2: Sales Training Course in Sydney, Parramatta, Melbourne


Difference between Features and Benefits of Products: Sales Training Course in Sydney, Brisbane, Perth

If you want to be a successful sales person, you’ll need to understand the difference between the features and benefits of your product or service. If you are looking to train in sales, consider using Sales Training Course offered by pdtraining in Sydney, Brisbane, Perth and other cities in Australia. Next you will need to […]

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Difference between Features and Benefits of Products: Sales Training Course in Sydney, Brisbane, Perth


Overcoming Objections in Sales: Training Course in Canberra, Melbourne

I recently sat down with two different companies and “pitched” the same product. If you are looking to gain new skills in sales, consider participating in Sales Training Course offered by pdtraining in Canberra, Melbourne and other cities in Australia. One company was a national brand while the other was a local brand. When we […]

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Overcoming Objections in Sales: Training Course in Canberra, Melbourne


Overcoming Objections in Sales: Training Course in Sydney, Perth

If you want to be a successful sales person then you’ll need to understand that objections are a part of the sales process. To gain skills in selling, consider participating in Sales Training Course offered by pdtraining in Sydney, Perth and other cities in Australia. And always remember selling IS a process; objections are simply […]

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Overcoming Objections in Sales: Training Course in Sydney, Perth