Professional Development Training

A range of great ideas and insight from the expert trainers at pdtraining.com.au

Implement Effective Communication Strategies: Training in Sydney, Canberra

1 Comment / Communication Training, Effective Communication Course / By

Mastery in communication helps to establish healthy relationships, manage difficult situations, and enhances clarity. To gain new skills in communication, use Communication Skills Training Course offered by pdtraining in Sydney, Canberra and other cities in Australia. The elearning modules are also mapped to nationally accredited qualifications. For the first time in Australia, companies can purchase individual units …

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Learn Presentation Planning and Delivery Techniques: Training in Brisbane

Presentations Skills / By

You’ve probably seen the statistics that show more people are afraid of speaking in public than are afraid of dying. To develop skills to give brilliant presentations, consider joining Presentation Skills Training Course (2-days) delivered by pdtraining in Brisbane and other cities in Australia. Why is this fear so pervasive across humanity? Few of us have …

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Learn Creative Problem Solving: Training Course in Sydney, Melbourne, Brisbane

Professional Development Training / By

Achieving creative problem solving skills will give you the ability to work as part of a team while trying to solve some current or forecasted problems the business may face. To learn to creatively solve problems, consider participating in Creative Problem Solving Training Course from pdtraining in Sydney, Melbourne, Brisbane and other cities in Australia. Psychologists and business people …

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Developing Communication Skills: Training Course in Melbourne, Canberra

Communication Training, Effective Communication Course / By

What makes a communication skills training essential? To gain new skills in communication, consider using Communication Skills Training Course offered by pdtraining in Melbourne, Canberra and other cities in Australia. There are four primary aspects of a training course: Trainer’s Experience and Delivery Training Environment Training Courseware Interaction with Other Students When attending an interpersonal communication …

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How to Deal with Angry Clients over the Phone: Professional Telephone Skills Course in Sydney

Call Centre Training, Professional Telephone Skills / By

You can learn how to deal with angry clients on the phone by developing specific skills. To gain skills in communicating with clients over the phone, consider using Professional Telephone Skills Training Course delivered by pdtraining in Sydney and other cities in Australia. One method to handle an angry client on the phone, which is taught …

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How to Give AWESOME Customer Service: Customer Service Training in Brisbane, Sydney

Customer Service, Customer Service Training, Professional Development Training / By

Have you ever gone into a store or restaurant and the service was so bad that you promised yourself you’d never go back? To gain skills in serving customers, consider using Customer Service Training Course delivered by pdtraining in Brisbane, Sydney and other cities in Australia. What was it about the customer service experience that was …

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Taking Control of Your Inbox: Time Management Training in Adelaide, Melbourne

Professional Development Training, Staff Development, Time Management / By

If you’re anything like me, the first thing you do at work, after making yourself a cup of tea of coffee, is to open your email program to see all of the new emails that came in overnight. To gain skills to manage time excellently, consider using Time Management Training Course delivered by pdtraining in …

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Eight Classic Sales Objections: Overcoming Sales Objections Training in Sydney, Parramatta

Sales Objections Training Course, Sales Training / By

When faced with sales objections, only preparedness and skills can help you to overcome them successfully. If you are looking to gain important skills in sales, consider using Overcoming Objections Sales Training Course from pdtraining in Sydney, Parramatta and other cities in Australia. Here is a list of 8 classic sales objections you should be prepared …

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Sales Objection, an Opportunity to Solve a Problem: Overcoming Sales Objections Training in Sydney

Handling Sales Objections Training, Sales Training / By

A sales objection is someone actually saying “I would buy, or I’d think about buying, if it weren’t for this (reason = objection)”. To effortlessly resolve sales objections, consider participating in Overcoming Objections Sales Training Course delivered by pdtraining in Sydney and other cities in Australia. Think of a sales objection as an opportunity instead of …

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