Download a Course Outline 
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Outlook 2010 Introduction Training Course
This course introduces the power and flexibility of Microsoft Outlook 2010. We'll introduce the concept of Outlook Today, adding senders to Blocked Senders or the Safe Senders lists, and how to set up and use Search folders.
These high-energy, engaging training courses are being scheduled now in Brisbane, Sydney, Melbourne, Canberra, Adelaide and Perth.
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OUTCOMES
By the end of this training course, participants will:
- Identify elements of the Outlook window
- Use the Navigation pane, Reading pane, and To-Do Bar
- Access folders from Outlook Today
- Customise Outlook Today
- Create, format and send messages
- Check a message's spelling
- Reply to and forward messages
- Delete and restore messages
- Send and forward attachments
- Compress large attachments
- Preview and save attachments
- Define delivery options
- Flag an email message
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- Use delivery and read receipts
- Add senders to Blocked Senders or Safe Senders lists
- Mark a message as not junk
- Set up and use a Search folder
- Add and modify Contacts
- Create, edit and delete Tasks
- Add, delete, modify and restore Appointments
- Add, delete and modify Meetings
Course Length:
1-day
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Why our clients choose us:
- Receive practical tools to take away with you.
- Be involved all day. There are about 20 activities each day (10 lessons with 1-3 activities per lesson).
- Realistic and relevant. We take the time to learn about you, then tailor the training to your needs.
Looking for death by Powerpoint? You will need to call another training company!
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View the scheduled classes tab for a class near you or
Call now to discuss a cost-effective, tailored class at your workplace.
1300 121 400
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OUTLINE
Microsoft Outlook 2010 Introduction Training Outline
Download a Course Outline
Foreword:
This Outlook 2010 Introduction training course running in Sydney, Brisbane, Adelaide, Canberra, Melbourne and Perth, is rated 5.0/5.0 in overall quality by ProCert Labs, covers the basic functions and features of Outlook 2010. Participants will learn how to read, create, send, and forward e-mail messages.
Participants will then learn how to manage messages and attachments, configure message options, and use search folders. Participants will also learn how to manage contacts, use the People Pane, work with tasks, create appointments, and schedule meetings.
This course will help participants prepare for the Microsoft Office Specialist exam for Outlook 2010 (exam 77-884). For comprehensive certification training, participants should complete the Introduction, Intermediate, and Advanced courses for Outlook 2010.
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Outlook 2010 Introduction Training Course - Lesson 1
Getting started
- The program window
- Outlook Today
- Getting help
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Outlook 2010 Introduction Training Course - Lesson 2
E-mail
- Reading messages
- Creating and sending messages
- Working with messages
- Handling attachments
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Outlook 2010 Introduction Training Course - Lesson 3
E-mail management
- Setting message options
- Managing junk e-mail
- Using Search folders
- Printing messages and attachments
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Outlook 2010 Introduction Training Course - Lesson 4
Contacts
- Working with contacts
- Using contact groups
- Using the People Pane
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Outlook 2010 Introduction Training Course - Lesson 5
Tasks
- Working with tasks
- Managing tasks
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Outlook 2010 Introduction Training Course - Lesson 6
Appointments and events
- Creating and sending appointments
- Modifying appointments
- Working with events
- Using Calendar views
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Outlook 2010 Introduction Training Course - Lesson 7
Meeting requests and responses
- Scheduling meetings
- Managing meetings
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Public training courses in Brisbane now include: lunch, a games room, unlimited espresso coffee and WiFi.
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| IN-HOUSE TRAINING |
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'your place or ours'
In-House training benefits:
- tailored to your needs and goals
- cost effective - from $140 per person (full day)
- you choose the day, place and time
- greatest impact in the shortest time
- tailoring ensures practical tools directly applicable to your workplace
- great team building opportunity
- more convenient, people don't need to go off-site
You'll be surprised at the price - check now! |
Ph: 1300 121 400
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Tailored Delivery - standard
We will always tailor the delivery of your In-House Training course to ensure it is relevant to your team, and targeted at your learning goals. We can incorporate your company's examples and terminology to ensure you the training can be directly related back to your workplace. This is standard, and included in the price.
Your delivery options
We offer a range of different class types to suit your operational needs.
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The "1-hour Motivator" training sessions
These 60-90 minute sessions are highly motivating and thought provoking - ideal for those people who need to fit training in around a busy work schedule - great as an early morning kick-start or lunch time boost! Read more...
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The "3-hour Power" sessions
3-hour power sessions – are a great solution when you have very specific outcomes you are targeting, or scheduling the team to be off the job for a whole day is proving to be a challenge Read more...
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Full-day short courses
1-2 day short courses delivered with a unique focus on 80% activities 20% content – just the way learning should be!
Read more...
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Conferences and workshops
Do you want your conference to be memorable, fun, interactive and have a real highlight? pdtraining's dynamic trainers can add that flair, excitement and much much more!
Read more...
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1. We really listen
We take the time to understand your needs and goals
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2. Flexible delivery
We always tailor the course to suit your needs
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3. The best trainers
We only provide the best trainers and the best courseware
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Most importantly the participants 'love' pdtraining courses because our courses are:
- Practical - 20% theory:80% practical - everyone will be constantly involved and engaged.
- Very interactive - our trainers facilitate people sharing and learning from each other's experience
- Applicable on the job - we are all about skills and techniques you can actually use!
- Fun - we help people enjoy learning because courses should be fun! Also people are more likely to implement what they learn if they enjoyed the learning experience.
- Delivered by a fantastic trainer - we only use the best, engaging expert trainers
We believe you learn more when you're having fun!
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Q: Who else uses Professional Development Training?
A: Take a look at some of our recent clients
Q: Are they Happy?
A: This is what they say about us testimonials
 Questions?
Email:
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or
Phone: 1300 121 400
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The top 5 reasons participants 'love' pdtraining
- 20% theory:80% practical - everyone will be constantly involved and engaged.
- Lots of collaboration - our trainers facilitate people sharing and learning from each other's experience
- Applicable on the job - we are all about skills and techniques you can actually use!
- Fun - we help people enjoy learning because courses should be fun! Also people are more likely to implement what they learn if they enjoyed the learning experience.
- Delivered by a fantastic trainer - we only use the best, engaging expert trainers
Yes! this is the right choice for me! 
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Don't take our word for it: testimonials
Cost:
$413 inc gst per person
Length
1 - day high-energy class
Course venues:
Sydney
Level 1
111 Harrington Street
Sydney
NSW 2000
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Melbourne
123 Queen Street
Melbourne
VIC 3000
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Brisbane
Unit 11
121 Newmarket Road
Windsor Brisbane
QLD 4030
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Adelaide
International Visualisation Centre
19 Young Street
Adelaide
SA 5000
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Perth
Perron House
61 Kitchener Avenue
Victoria Park Perth
WA 6000
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Canberra
Manuka Oval
Manuka Circle
Canberra
ACT 2603
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 Times
Public classes start at 9.00am and finish around 4.30pm.
Class Size
Public classes will be a small relaxed group of between 4 and 12 people.
The small group helps ensure that everyone will gets a chance to ask questions and learn at their own pace.
What is provided?
All participants will be provided with morning tea, afternoon tea, printed bound courseware to keep and an Outlook 2010 Introduction Certificate of Completion. Public training courses in Brisbane now include: lunch, a games room, unlimited espresso coffee and WiFi.
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Outlook 2010 Introduction Training Courses are delivered by pdtraining's Outlook 2010 Introduction Training specialists and counsellors in Brisbane, Sydney, Canberra, Melbourne, Adelaide, Perth and Australia wide.
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