Learning that
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  • Public Class Dates
Click on a date below to book
Location Date 1 Date 2 Date 3 Date 4
Sydney
111 Harrington Street Sydney NSW 2000
Sydney Active Listening Training -The Secret of Great Communicators! in Sydney Dec 16
0.5 day course
$550​ Click to book
Filling fast
Jan 15
0.5 day course
$550​ Click to book
Filling fast
Feb 19
0.5 day course
$550​ Click to book
Filling fast
Mar 23
0.5 day course
$550​ Click to book
Filling fast
Melbourne
123 Queen Street Melbourne VIC 3000
Melbourne Active Listening Training -The Secret of Great Communicators! in Melbourne Dec 16
0.5 day course
$550​ Click to book
Filling fast
Jan 15
0.5 day course
$550​ Click to book
Filling fast
Feb 19
0.5 day course
$550​ Click to book
Filling fast
Mar 23
0.5 day course
$550​ Click to book
Filling fast
Brisbane
121 Newmarket Road Windsor QLD 4030
Brisbane Active Listening Training -The Secret of Great Communicators! in Brisbane Dec 16
0.5 day course
$550​ Click to book
Missed out
Jan 15
0.5 day course
$550​ Click to book
Filling fast
Feb 19
0.5 day course
$550​ Click to book
Filling fast
Mar 23
0.5 day course
$550​ Click to book
Filling fast
Perth
61 Kitchener Avenue Victoria Park WA 6100
Perth Active Listening Training -The Secret of Great Communicators! in Perth Dec 16
0.5 day course
$550​ Click to book
Filling fast
Jan 15
0.5 day course
$550​ Click to book
Filling fast
Feb 19
0.5 day course
$550​ Click to book
Filling fast
Mar 23
0.5 day course
$550​ Click to book
Filling fast
Adelaide
19 Young Street Adelaide SA 5000
Adelaide Active Listening Training -The Secret of Great Communicators! in Adelaide Dec 16
0.5 day course
$550​ Click to book
Filling fast
Jan 15
0.5 day course
$550​ Click to book
Filling fast
Feb 19
0.5 day course
$550​ Click to book
Filling fast
Mar 23
0.5 day course
$550​ Click to book
Filling fast
Canberra
54 Marcus Clarke Street Canberra ACT 2600
Canberra Active Listening Training -The Secret of Great Communicators! in Canberra Dec 16
0.5 day course
$550​ Click to book
Filling fast
Jan 15
0.5 day course
$550​ Click to book
Filling fast
Feb 19
0.5 day course
$550​ Click to book
Filling fast
Mar 23
0.5 day course
$550​ Click to book
Filling fast
Parramatta
103 George Street Parramatta NSW 2150
Parramatta Active Listening Training -The Secret of Great Communicators! in Parramatta Dec 16
0.5 day course
$550​ Click to book
Filling fast
Jan 15
0.5 day course
$550​ Click to book
Filling fast
Feb 19
0.5 day course
$550​ Click to book
Filling fast
Mar 2
0.5 day course
$550​ Click to book
Filling fast
The HIVE Online
The Cloud
The HIVE Online Active Listening Training -The Secret of Great Communicators! in The HIVE Online Dec 16
0.5 day course
$550​ Click to book
Filling fast
*Android Tablet remains the asset of the employer paying for the course unless otherwise determined by the employer.
  • Course Description

Active listening is the key to effective communication as it requires a real two-way exchange of information.  There is a big difference between "hearing" and "listening with intent", so when using active listening as a technique you'll experience better results in your relationships both at home and the workplace.

The pdtraining Active Listening training course teaches you how to listen attentively, show real interest, understand what you’ve heard and how to respond appropriately. After using these techniques you will become a more effective communicator in all situations.

Pd training's Active Listening Training course is available now in Brisbane, Sydney, Melbourne, Adelaide, Canberra, Parramatta and Perth.


    • Learning Outcomes
    • In this course participants will:
       
      • Engage more effectively through actively listening
      • Understand the difference between ‘hearing’ and ‘listening’
      • Learn the techniques to listen actively
      • Increase their awareness of communication behaviours
      • Understand how emotions effect their ability to listen
      • Learn to paraphrase and restate for clarification
      • Be able to manage and encourage constructive collaboration
  • Choose this course because you receive:

    • Skills you can use immediately
    • Training that's fun and keeps you involved
    • A course Tailored to you - no boring bits
    • Learning you remember and use.You receive reinforcement and support you can access anywhere any time on any device to help you remember and apply what you learned in class

 
  • Course Outline
  • Active Listening Training Course - Module 1
    Getting Started
    • Pre-Assignment Review
    • Workshop Objectives
    • Action Plans
    Active Listening Training Course - Module 2
    How Well Do You Actively Listen?
    • Group Activity
    Active Listening Training Course - Module 3
    What Affects Listening?
    • What Affects Listening?
    • Things That Prevent Us From Listening
    • Listen – Really Listen – Using Minimal Encouragers
    • Why Use Minimal Encouragers?
    Active Listening Training Course - Module 4
    Determine Your Communication Behaviours
    • The Process
    • Step 1: Identify your C H O I
    • Step 2: Begin Your Personal Communication Evolution (C E)
    • Personality Types and Their Communication Tendencies
    Active Listening Training Course - Module 5
    Verbal Communication Skills
    • Listening and Hearing; They Aren’t The Same Thing
    • Focused Listening
    • Asking Questions
    • Open Questions
    • Closed Questions
    • Clarifying Questions
    • Body Language
    Active Listening Training Course - Module 6
    High Emotion – Low Intelligence
    • How to Accurately Perceive Emotions
    • Use Emotions to Facilitate Thinking
    • Manage Emotions
    Active Listening Training Course - Module 7
    Tips and Tricks to Manage a Brainstorming Environment
    • Tips and Tricks
    Active Listening Training Course - Module 8
    Wrapping Up
    • Words from the Wise
    • Action Plans

     

 
  • We’ll go above and beyond to make sure the
    training exceeds your expectations.
    When you book with us, everything is done for you
    take a look at our success guide here

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