Active listening is the key to effective communication as it requires a real two-way exchange of information. There is a big difference bewteen "hearing" and "listening with intent", so when using active listening as a technique you'll experience better results in your relationships both at home and the workplace.
The pdtraining Active Listening training course teaches you how to listen attentively, show real interest, understand what you’ve heard and how to respond appropriately. After using these techniques you will become a more effective communicator in all situations.
Pd training's Active Listening Training course is available now in Brisbane, Sydney, Melbourne, Adelaide, Canberra, Parramatta and Perth.