Negotiation Training Course

Negotiation Training Course

This Negotiation Skills Training Course provides you with practical negotiation techniques applicable to negotiation in many contexts and situations. The negotiation training course is run like a workshop where you are given some theory, then work in pairs or small teams to prepare for negotiations that are relevant to your needs.

In this Negotiation Skills Training course you will learn theory and get the opportunity to apply it to scenarios that suit your specific needs. This is training tailored to you!

This hands on Negotiation Skills Training Course is available now throughout Australia including, Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

pd training Negotiation training is designed to help you in all situations - from negotiating with colleagues, bosses to dealing with suppliers. Here one of our expert retail negotiators is featured helping on "A Current Affair"
Learning Outcomes
Course Outline
In-House Training
Public Class
  • Learning Outcomes - Negotiation Training Course

    By the end of this training session, participants will be able to:

    • Explain the basic types of negotiations
    • Learn the phases of negotiations & gain the skills necessary for successfully negotiating
    • Apply basic negotiating concepts (WATNA, BATNA, WAP & ZOPA)
    • Lay the groundwork for negotiation
    • Identify what information to share & what information to keep to your self
    • Master basic bargaining techniques
    • Apply strategies for identifying mutual gain
    • Demonstrate how to reach a consensus & set the terms of agreement
    • Deal with personal attacks & other difficult issues
    • Apply the negotiating process to solve everyday problems
    • Negotiate on behalf of someone else


    Course Details
    Tick Icon 1.0 day class
    Tick IconCertificates of Completion provided
    Tick IconAustralia's best trainers
    Tick IconLunch provided for all public classes







  • Course Outline - Negotiation Training Course

    Download Negotiation Training Course Outline

    Foreword:

    Gain the confidence you need to resolve a point of difference, or the advantage in the outcome of a discussion, produce an agreement upon courses of action, or bargain for individual or collective advantage. Negotiation is a process which can lead to positive outcomes and develop relationships.

    This highly participative learner focused Negotiation Skills Training Course will arm you and your team with winning negotiation skills and tactics so you feel better prepared, more confident and have greater control in the negotiation process.

    Negotiation Skills Training Course - Lesson 1
    Understanding Negotiation
    • Types of negotiation
    • The three phases
    • Skills for successful negotiation
    Negotiation Skills Training Course - Lesson 2
    Getting Prepared
    • Establishing your WATNA and BATNA
    • Identifying your WAP
    • Identifying your ZOPA
    Negotiation Skills Training Course - Lesson 3
    Laying the Groundwork
    • Setting the time and place
    • Establishing common ground
    • Creating a negotiation framework
    Negotiation Skills Training Course - Lesson 4
    Phase One - Exchanging Information
    • Getting off on the right foot
    • What to share
    • What to keep to yourself
    Negotiation Skills Training Course - Lesson 5
    Phase Two - Bargaining
    • What to expect
    • Techniques to try
    • How to break an impasse
    Negotiation Skills Training Course - Lesson 6
    About Mutual Gain
    • Three ways to see your options
    • About mutual gain
    • Creating a mutual gain solution
    Negotiation Skills Training Course - Lesson 7
    Phase Three - Closing
    • Reaching a consensus
    • Building an agreement
    • Setting the terms of the agreement
    Negotiation Skills Training Course - Lesson 8
    Dealing with Difficult Issues
    • Being prepared for environmental tactics
    • Dealing with personal attacks
    • Controlling your emotions
    • Deciding when it's time to walk away
    Negotiation Skills Training Course - Lesson 9
    Negotiating Outside the Boardroom
    • Adapting the process for smaller negotiations
    • Negotiating via telephone
    • Negotiating via E-mail
    Negotiation Skills Training Course - Lesson 10
    Negotiating on Behalf of Someone Else
    • Choosing the negotiating team
    • Covering all the bases
    • Dealing with tough questions

  • In-House Training

    Clients and testimonials

    Your Place, Our Training Rooms or at The Hive

    In-House training benefits:

    • tailored to your team at no extra cost
    • cost effective - great group pricing
    • you choose the day, duration, place and time
    • flexible length - sessions as short as 1-hour
    • greatest impact in the shortest time
    • great team building opportunity
    • more convenient, people don't need to go off-site
    • World's leading reinforcement system

    You'll be surprised at the price - check now

    Tailored Delivery - standard

    We will always tailor the delivery of your In-House Training course to ensure it is relevant to your team and targeted at your learning goals. We can incorporate your company's examples and terminology to ensure you the training can be directly related back to your workplace. This is standard, and included in the price.

    Your delivery options -

    Locations: Your place | Our training rooms | In The Hive

    We offer a range of different class types to suit your operational needs.

    60 minute

    The "1-hour Motivator" training sessions
    These 60-90 minute sessions are highly motivating and thought provoking - ideal for those people who need to fit training in around a busy work schedule - great as an early morning kick-start or lunch time boost! Read more…


    3 hour training sessions

    The "3-hour Power" sessions
    3-hour power sessions - are a great solution when you have very specific outcomes you are targeting, or scheduling the team to be off the job for a whole day is proving to be a challenge
    Read more…


    fullday

    Full-day short courses
    1-2 day short courses delivered with a unique focus on 80% activities 20% content - just the way learning should be!
    Read more…


    In-House training conference workshops

    Conferences and workshops
    Do you want your conference to be memorable, fun, interactive and have a real highlight? pd training's dynamic trainers can add that flair, excitement and much much more!
    Read more…


    World Leading Reinforcement System

    Increase retention up to 90% with our unique reinforcement package including:

    Training Booster Reinforcement System

    Every participant receives a free subscription to our unique Training Booster system. Participants will receive 1 succinct and punchy email each month reinforcing a single key concept from the course - ensuring the learning continues. Training Boosters run for 10-12 months depending on the course, participants can opt-out any time.

    Free Re-sit

    Each participant is welcome to join in their local public class or HIVE session for free for 12 months after the original course date.

    eHelpDesk Support

    Help desk support is offered to every participant for 3 months after the course date.

    Bonus Supplementary eLearning

    Every participant receives 12 months access to a supplementary eLearning course that reinforces and extends the classroom training.

    Quick Reference Job Aid

    After completing our course each participant receives a double sided A4 Job Aid for easy reference back on-the-job.

    Hours of Business Video content

    Free Subscription to the pdtraining YouTube Channel of around 400 professional development videos.


    Training Management Centre (TMC)

    You receive access to your own Training Management Centre (TMC) in the cloud.
    Features of your TMC include:

    Instant pricing for tailored training nationally

    - Develop a national training plan including In-House training and public classes nation wide in just a few minutes.

    Manage participants online

    - View all Enrolments for all courses nationally
    - View all feedback for all courses nationally
    - Download Certificates of completion
    - Download the class sign-in sheet
    - Download copies of Invoices and Quotes

    Management Features

    - Pre-pay for Training and Save
    - Create your own custom Schedule of approved courses, which we can help integrate to your training intranet site

    This is your own fully featured Training Management Centre, available to you at no cost.

    Extended commercial versions are available that include ROI, and enable you to manage all training from
    all vendors, and your own internal training all through this market leading Training Management Centre.
  • Public Class Dates for Negotiation Training Course

    Welcome to public training classes
    Class Details
    Start: 9am
    Finish: 4:30pm
    Enrol online:
    Simply click on a date
    Location:
    Hover on a city to see the address or click here
    Payment:
    Pay on invoice or credit card
    Location Days Price Date 1 Date 2 Date 3
    Sydney 1.0 $550 May 6 Missed out Jun 10 Filling fast Aug 29 Filling fast
    Melbourne 1.0 $550 May 6 Missed out Jun 10 Filling fast Aug 29 Filling fast
    Brisbane 1.0 $550 May 6 Missed out Jun 10 Filling fast Aug 29 Filling fast
    Perth 1.0 $550 May 6 Last chance! Jun 10 Filling fast Aug 29 Filling fast
    Adelaide 1.0 $550 May 6 Missed out Jun 10 Filling fast Aug 29 Filling fast
    Canberra 1.0 $550 May 6 Missed out Jun 10 Filling fast Aug 29 Filling fast
    Parramatta 1.0 $550 May 6 Missed out Jun 10 Filling fast Aug 29 Filling fast
    The HIVE Online 1.0 $550 May 6 Missed out Jun 10 Filling fast Aug 29 Filling fast

    Inclusions:

    Tick IconGreat fun, hands on training
    Tick IconOne of Australia's BEST trainers
    Tick IconLunch and refreshments
    Tick IconComprehensive courseware
    Tick IconCertificate of Completion
    Tick IconWorld-leading reinforcement package click here for more information

    Questions:

    Phone: 1300 121 400
    Email:

    The top 5 reasons participants 'love' pd training

    Choosing the right training
    1. 20% theory:80% practical - everyone will be constantly involved and engaged.
    2. Lots of collaboration - our trainers facilitate people sharing and learning from each other's experience
    3. Applicable on the job - we are all about skills and techniques you can actually use!
    4. Fun - we help people enjoy learning because courses should be fun! Also people are more likely to implement what they learn if they enjoyed the learning experience.
    5. Delivered by a fantastic trainer - we only use the best, engaging expert trainers

    Yes! this is the right choice for me!

    Don't take our word for it: testimonials

    World Leading Reinforcement System

    Increase retention up to 90% with our unique reinforcement package including:

    Training Booster Reinforcement System

    Every participant receives a free subscription to our unique Training Booster system. Participants will receive 1 succinct and punchy email each month reinforcing a single key concept from the course - ensuring the learning continues. Training Boosters run for 10-12 months depending on the course, participants can opt-out any time.

    Free Re-sit

    Each participant is welcome to join in their local public class or HIVE session for free for 12 months after the original course date.

    eHelpDesk Support

    Help desk support is offered to every participant for 3 months after the course date.

    Bonus Supplementary eLearning

    Every participant receives 12 months access to a supplementary eLearning course that reinforces and extends the classroom training.

    Quick Reference Job Aid

    After completing our course each participant receives a double sided A4 Job Aid for easy reference back on-the-job.

    Hours of Business Video content

    Free Subscription to the pdtraining YouTube Channel of around 400 professional development videos.

    Training Management Centre (TMC)

    You receive access to your own Training Management Centre (TMC) in the cloud.
    Features of your TMC include:

    Instant pricing for tailored training nationally

    - Develop a national training plan including In-House training and public classes nation wide in just a few minutes.

    Manage participants online

    - View all Enrolments for all courses nationally
    - View all feedback for all courses nationally
    - Download Certificates of completion
    - Download the class sign-in sheet
    - Download copies of Invoices and Quotes

    Management Features

    - Pre-pay for Training and Save
    - Create your own custom Schedule of approved courses, which we can help integrate to your training intranet site

    This is your own fully featured Training Management Centre, available to you at no cost.

    Extended commercial versions are available that include ROI, and enable you to manage all training from
    all vendors, and your own internal training all through this market leading Training Management Centre.

    Your class will be held at:

    pd training Adelaide
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    Adelaide
    International Visualisation Centre
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    Adelaide , SA 5000

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    pd training Brisbane
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    Brisbane
    Unit 11
    121 Newmarket Road, Windsor
    Brisbane , QLD 4030

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    Brisbane Lab
    Unit 11
    121 Newmarket Road, Windsor
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    Canberra
    Level 4
    54 Marcus Clarke Street
    Canberra , ACT 2600

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    Level 4
    54 Marcus Clarke Street
    Canberra Lab , ACT 2601

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    Melbourne
    Karstens
    123 Queen Street
    Melbourne , VIC 3000

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    Ground Level
    50 Queen Street
    Melbourne Lab , VIC 3000

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    Parramatta
    Absolute Offices Level 2
    103 George Street
    Parramatta , NSW 2150

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    Perth
    Perron House
    61 Kitchener Avenue
    Perth , WA 6100

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    Level 7
    105 St Georges Terrace
    Perth Lab , WA 6000

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    Level 1
    111 Harrington Street
    Sydney , NSW 2000

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    Level 6, Piccadilly Court
    222 Pitt Street
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    Level 6
    1 Elizabeth Plaza
    Sydney Lab - 1 , NSW 2060

     

    pd training HIVE
    HIVE Professional Development Training Inc

    The HIVE

    The HIVE @ pd training is a virtual classroom hosted anywhere globally.

    More details...

    Class Size

    Public classes will be a small relaxed group of between 4 and 12 people.

    The small group helps ensure that everyone will gets a chance to ask questions and learn at their own pace.

Negotiation Training Course Reviews:

Was a lot of fun! Not just a training course but interaction was good.
Metcash/IGA
The course included other ways of reading the different personalities in people and negotiating with the relevant personalities types I found most useful.
Metcash/IGA
It was great that Suzanne engaged the audience all day without PowerPoint. Suzanne's delivery, knowledge communication and personality shone through and it was a pleasure to learn with such a competent, professional trainer.
Metcash/IGA
Troy really knew his stuff, and made the training fun and enjoyable. I always dread these things, but I had a great time, and learnt things too!
Maccaferri Australia
Scott was a great facilitator, I have a short attention span and was expecting to drift off during an all day session, however Scott's style and enthusiasm kept me engaged the whole day!
Sportscover
Trainer was fantastic. The use of no PowerPoint was fantastic!
Australian Sports Commission
Andrew was a great, knowledgeable presenter and the course highlighted to me some of the strategies I can implement in the future, instead of avoiding the conversations! Really enjoyed the course. Thank you.
Australian Sports Commission
I thought the fact that we didn't have to refer to PowerPoint slides was a huge benefit! This was able to engage us in discussion throughout the day. The trainer (Andrew) did a fantastic job of facilitating the session.
Australian Sports Commission
This was one of the most engaging development sessions I've attended in some time. Thank you for providing a relevant, useful and engaging day.
Coal Services Pty Ltd
Overall, the course material and presentation was really excellent and very useful. I am really keen to use the information I learnt when communicating with my customer.
Cisco Systems Australia Pty Limited
It was great to relate the course content with latest physiological research.
Cisco Systems Australia Pty Limited
Anne was very good and had excellent knowledge on content and real life examples. Would recommend this course for most employees.
Queensland Rail
Most useful part was the interactive nature of the course along with some great pieces of information that I will use.
Queensland Rail
The course was delivered in passionate manner. The facilitator Ann, made the course enjoyable and interactive, one of the better courses that I have attended.
Queensland Rail
I really enjoyed the trainer and atmosphere in which the learning environment was so open and friendly. Thank you for the consideration for my personal needs. Definitely will recommend and hope to attend more courses in the future.
Meales Concrete Pumping
The trainer (Jack) was an excellent teacher who made the course relevant to our needs. I also liked how we would use challenging questions to help us really think about certain situations and how these skills can be useful for us.
Gen-I (AAPT)
It was a really great day, cannot speak highly enough of the trainer and her energy/enthusiasm. It made what could have been very dry subject matter a lot more interesting.
The Sound Alliance
Anne was a fantastic trainer. The training course was small and interactive. A great training course.
Freshcare Ltd
Great course, trainer made the course. Very interesting and informative. There will be a number of others from my work who will also book for January 2013.
Wridgways Relocation Services
Good training session. I took away a lot.
Advantage Retail Management Pty Ltd T/as Lease1
Not exactly what you needed? Try other courses in the Management and Supervision Courses Category

Tailored Training

Whether you are joining into one of our public classes, or we are coming onsite to deliver a course for your staff our trainer will always tailor the activities to be specific to the needs of the people in the room on the day.

Our goal is to ensure the activities during the course are directly applicable to your workplace so you can put what you learn into practice the very next day.

View 100's of other people's feedback to see if we are 'all talk' - or the 'real deal'

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Experiential Learning

We all learn best by getting some background information, being shown an example or two, and then getting in and 'giving it a go'.

Our trainers run our courses in a very practical and handson way so you will learn by participating all day.

You'll be trying activities, discussing, collaborating and testing ideas out all day. So by the time you have finished the course you'll have some great approaches and ideas to implement straight after the course.

If you are looking for someone to read out a PowerPoint presentation all day, you are looking in the wrong place. If you want to really learn something you have come to the right place!

View 100's of other people's feedback to see if we are 'all talk' - or the 'real deal'.

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