The pdtraining Negotiation Skills Training Course provides you with practical negotiation techniques applicable to negotiation in many contexts and situations. The negotiation training course is run like a workshop where you are given some theory, then work in pairs or small teams to prepare for negotiations that are relevant to your needs.

In this Negotiation Skills Training course you will learn theory and get the opportunity to apply it to scenarios that suit your specific needs. This is training tailored to you!

This hands on Negotiation Skills Training Course is available now throughout Australia including, Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

Please click on the Public Class tab below to view our Negotiation Skills Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Return to: home > courses > pd short courses
pd training Negotiation training is designed to help you in all situations - from negotiating with colleagues, bosses to dealing with suppliers. Here one of our expert retail negotiators is featured helping on "A Current Affair"
Learning Outcomes
Course Outline
In-House
Training
Public Class
  • Learning Outcomes - Negotiation Training Course

    By the end of this training session, participants will be able to:

    • Explain the basic types of negotiations
    • Learn the phases of negotiations & gain the skills necessary for successfully negotiating
    • Apply basic negotiating concepts (WATNA, BATNA, WAP & ZOPA)
    • Lay the groundwork for negotiation
    • Identify what information to share & what information to keep to your self
    • Master basic bargaining techniques
    • Apply strategies for identifying mutual gain
    • Demonstrate how to reach a consensus & set the terms of agreement
    • Deal with personal attacks & other difficult issues
    • Apply the negotiating process to solve everyday problems
    • Negotiate on behalf of someone else
    Duration: 1 day course

    Inclusions:


    Top Trainer

    Certificate

    Android Tablet
    (or BYOD)

    Tailored Training

    Reinforcement

    Lunch &
    Refreshments

    Your-course-tailored-to-you
    Your course, tailored to you.
    Watch the video below to see
    how we tailor each course to
    each person.



    Tailored Training and reinforcement the way you like it - see the difference for yourself.

    divider

    *Tablet PC remains the asset of the employer paying for the course unless otherwise determined by the employer.
    pdtraining gives Android Tablet
    Learn how our Connected Classroom helps us tailor the course to you, and provides you with better reinforcement and support to implement what you learned in class.
    Learn more here
    home-of-the-connected-classroom tailored-training-logo World-Leading-Reinforcement-Framework





  • Course Outline - Negotiation Training Course

    Download Negotiation Training Course Outline

    Foreword:

    Gain the confidence you need to resolve a point of difference, or the advantage in the outcome of a discussion, produce an agreement upon courses of action, or bargain for individual or collective advantage. Negotiation is a process which can lead to positive outcomes and develop relationships.

    This highly participative learner focused Negotiation Skills Training Course will arm you and your team with winning negotiation skills and tactics so you feel better prepared, more confident and have greater control in the negotiation process.

    Negotiation Skills Training Course - Lesson 1
    Understanding Negotiation
    • Types of negotiation
    • The three phases
    • Skills for successful negotiation
    Negotiation Skills Training Course - Lesson 2
    Getting Prepared
    • Establishing your WATNA and BATNA
    • Identifying your WAP
    • Identifying your ZOPA
    Negotiation Skills Training Course - Lesson 3
    Laying the Groundwork
    • Setting the time and place
    • Establishing common ground
    • Creating a negotiation framework
    Negotiation Skills Training Course - Lesson 4
    Phase One - Exchanging Information
    • Getting off on the right foot
    • What to share
    • What to keep to yourself
    Negotiation Skills Training Course - Lesson 5
    Phase Two - Bargaining
    • What to expect
    • Techniques to try
    • How to break an impasse
    Negotiation Skills Training Course - Lesson 6
    About Mutual Gain
    • Three ways to see your options
    • About mutual gain
    • Creating a mutual gain solution
    Negotiation Skills Training Course - Lesson 7
    Phase Three - Closing
    • Reaching a consensus
    • Building an agreement
    • Setting the terms of the agreement
    Negotiation Skills Training Course - Lesson 8
    Dealing with Difficult Issues
    • Being prepared for environmental tactics
    • Dealing with personal attacks
    • Controlling your emotions
    • Deciding when it's time to walk away
    Negotiation Skills Training Course - Lesson 9
    Negotiating Outside the Boardroom
    • Adapting the process for smaller negotiations
    • Negotiating via telephone
    • Negotiating via E-mail
    Negotiation Skills Training Course - Lesson 10
    Negotiating on Behalf of Someone Else
    • Choosing the negotiating team
    • Covering all the bases
    • Dealing with tough questions

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • tailored to your team at no extra cost
    • cost effective - great group pricing
    • you choose the day, duration, place and time
    • flexible length - sessions as short as 1-hour
    • greatest impact in the shortest time
    • great team building opportunity
    • more convenient, people don't need to go off-site
    • World's leading reinforcement system

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator

    These 60-90 minute sessions are highly motivating and thought provoking

    3-hour Power Sessions
    3 hour power session

    3-hour power sessions are targeted and flexible around your operational needs.

    Full-day training
    full day training

    Full day courses delivered with a strong focus on activities and participation.No death by PowerPoint here!

    Conferences
    Conferences

    We can run workshops or provide keynote speakers. Let us provide the hi-light of your conference.


    Empower Your Team with Training and Reinforcement Tailored to their needs
    See how our connected classroom empowers learners and can crearte lasting change

    The Connected Classroom -
    training focussed on your outcomes

    See how our processes empower you and your team:

    • More tailored to you and your teams needs
    • Provides reinforcement to embed the learning - on demand
    • Reflects best practice - view our success guide here
    • And it saves about 500,000 pieces of paper each year!
    pdtraining gives Android Tablet
    Managers prefer pd training because:
    • They see immediate impacts back at work

      The course is tailored to their goals - and the needs of the participants. The trainer consults with the manager before each class, and tailors the course based on the goals of the manager AND the participants.

    tailored-training
    pdtraining-experiential-learning
    • Great feedback!
      They get great feedback, and their staff get skills they can use right away

      The training is full of activities to make the day fun, and reinforce the concepts People learn more and give great feedback.

    • A fresh and effective training experience

      The connected classroom experience is not only 'cool' it is a richer learning experience. The connected classroom gives training initiatives 'a buzz' and achieves better outcomes.
      We use tablets in class - BYOD or we can provide them at 1/2 retail price.

    pdtraining-home-of-connected-classroom
    pdtraining-World-Leading-Reinforcement-Framework-transparent
    • Reinforcement

      The training tends to 'stick' because of the always available reinforcement on mobile devices that is accommodates individual preferences. Participants receive ongoing reinforcement and support suitable for all learner types and job roles. It's a world class mobile enabled reinforcement framework.

    • Training Management App

      Costing, planning, administering and reporting on training is easier and faster than ever before. The Training Management Centre takes training administration to the cloud, and improves reporting and transparency like never before. Available online Windows, Apple iOS and Android.

    pdtraining-training-management-centre
  • Public Class Dates for Negotiation Training Course

    Details:

    • Time: 9:00 AM - 4:30 PM
    • Small classes, average 5 people, max 16
    • Click a date below to book
    • Pay on Invoice or by Credit Card
    • 10.1 Android Tablet included or BYOD
    • To BYOD type BYOD in the discount code field (save $100)

    Questions:

    Inclusions:


    Top Trainer

    Certificate

    Android Tablet
    (or BYOD)

    Tailored Training

    Reinforcement

    Lunch &
    Refreshments
    Location Date 1 Date 2 Date 3 Date 4
    Sydney
    111 Harrington Street Sydney NSW 2000

    Top Trainer

    Reinforcement
    Aug 29
    1 day course
    $660 Click to book
    Filling fast
    Oct 10
    1 day course
    $660 Click to book
    Filling fast
    Nov 25
    1 day course
    $660 Click to book
    Filling fast
    Feb 18
    1 day course
    $660 Click to book
    Filling fast
    Melbourne
    123 Queen Street Melbourne VIC 3000

    Top Trainer

    Reinforcement
    Aug 29
    1 day course
    $660 Click to book
    Filling fast
    Oct 10
    1 day course
    $660 Click to book
    Filling fast
    Nov 25
    1 day course
    $660 Click to book
    Filling fast
    Feb 18
    1 day course
    $660 Click to book
    Filling fast
    Brisbane
    121 Newmarket Road Windsor QLD 4030

    Top Trainer

    Reinforcement
    Aug 29
    1 day course
    $660 Click to book
    Filling fast
    Oct 10
    1 day course
    $660 Click to book
    Filling fast
    Nov 25
    1 day course
    $660 Click to book
    Filling fast
    Feb 18
    1 day course
    $660 Click to book
    Filling fast
    Perth
    61 Kitchener Avenue Victoria Park WA 6100

    Top Trainer

    Reinforcement
    Aug 29
    1 day course
    $660 Click to book
    Filling fast
    Oct 10
    1 day course
    $660 Click to book
    Filling fast
    Nov 25
    1 day course
    $660 Click to book
    Filling fast
    Feb 18
    1 day course
    $660 Click to book
    Filling fast
    Adelaide
    19 Young Street Adelaide SA 5000

    Top Trainer

    Reinforcement
    Aug 29
    1 day course
    $660 Click to book
    Filling fast
    Oct 10
    1 day course
    $660 Click to book
    Filling fast
    Nov 25
    1 day course
    $660 Click to book
    Filling fast
    Feb 18
    1 day course
    $660 Click to book
    Filling fast
    Canberra
    54 Marcus Clarke Street Canberra ACT 2600

    Top Trainer

    Reinforcement
    Aug 29
    1 day course
    $660 Click to book
    Filling fast
    Oct 10
    1 day course
    $660 Click to book
    Filling fast
    Nov 25
    1 day course
    $660 Click to book
    Filling fast
    1 day course
    $ Click to book
    Parramatta
    103 George Street Parramatta NSW 2150

    Top Trainer

    Reinforcement
    Aug 29
    1 day course
    $660 Click to book
    Filling fast
    Oct 10
    1 day course
    $660 Click to book
    Filling fast
    Nov 25
    1 day course
    $660 Click to book
    Filling fast
    1 day course
    $ Click to book
    The HIVE Online
    The Cloud

    Top Trainer

    Reinforcement
    Aug 29
    1 day course
    $660 Click to book
    Filling fast
    Oct 10
    1 day course
    $660 Click to book
    Filling fast
    Nov 25
    1 day course
    $660 Click to book
    Filling fast
    1 day course
    $ Click to book
    *Tablet PC remains the asset of the employer paying for the course unless otherwise determined by the employer.


    The Connected Classroom -
    it's training focussed on your outcomes

    See how our learning experience incorporating tablets is:

    • More tailored to you
    • A better more engaging and interactive course
    • Provides reinforcement they way you want it, when you want it
    • And it saves about 500,000 pieces of paper each year!
    pdtraining gives Android Tablet



    Participants prefer pdtraining because:


    tailored-training
    • The course is more tailored to their needs

      Each person tells the trainer about their learning needs before class - so they get more out of the day.

    • The training is full of activities to make the day fun, and reinforce the concepts

      We deliver tailored experiential training.

    pdtraining-experiential-learning
    pdtraining-home-of-connected-classroom
    • Richer Learning experience the simple technology used in class adds a new interactive dimension to the experience

      The connected classroom environment has limitless opportunities for additional interactivity, activities and rich media content.

    • Reinforcement and support to implement lessons from class the way THEY like it

      The support and reinforcement is world class and empowers people to apply what they learnt for real and lasting change.

    pdtraining-World-Leading-Reinforcement-Framework-transparent
    pdtraining social learning logo
    Stay connected
    with your peers
    eLearning-included
    eLearning
    included
    retake-the-course-for-free
    Re-take the
    course for free
    quick-reference-guide
    Quick
    Reference
    Guide
    Courseware-and-classnotes
    Courseware
    & class notes
    specialty-pdtraining-forum-linkedin
    Specialty
    pdtraining forum


    Training Booster Subscription
    Training Booster
    Subscription
    Training Booster Subscription
    Help Desk
    pdtraining-business-video-collection
    pdtraining
    business
    video collections

    All available when you need it in the palm of your hand....

    • How do we acheive all that?
    • We make it really simple and easy - it’s technology empowering instructor-led training like never before.
    • We call it the i-pecc model, incorporating the connected classroom.
    youtube play button Watch the short video above to see how it works
    question icon If you are going to take time out of work, and pay for a course, would you prefer to receive John or Jenny’s experience?



Negotiation Training Course Reviews:

Was a lot of fun! Not just a training course but interaction was good.
Metcash/IGA
The course included other ways of reading the different personalities in people and negotiating with the relevant personalities types I found most useful.
Metcash/IGA
It was great that Suzanne engaged the audience all day without PowerPoint. Suzanne's delivery, knowledge communication and personality shone through and it was a pleasure to learn with such a competent, professional trainer.
Metcash/IGA
Troy really knew his stuff, and made the training fun and enjoyable. I always dread these things, but I had a great time, and learnt things too!
Maccaferri Australia
Scott was a great facilitator, I have a short attention span and was expecting to drift off during an all day session, however Scott's style and enthusiasm kept me engaged the whole day!
Sportscover
Trainer was fantastic. The use of no PowerPoint was fantastic!
Australian Sports Commission
Andrew was a great, knowledgeable presenter and the course highlighted to me some of the strategies I can implement in the future, instead of avoiding the conversations! Really enjoyed the course. Thank you.
Australian Sports Commission
I thought the fact that we didn't have to refer to PowerPoint slides was a huge benefit! This was able to engage us in discussion throughout the day. The trainer (Andrew) did a fantastic job of facilitating the session.
Australian Sports Commission
This was one of the most engaging development sessions I've attended in some time. Thank you for providing a relevant, useful and engaging day.
Coal Services Pty Ltd
Overall, the course material and presentation was really excellent and very useful. I am really keen to use the information I learnt when communicating with my customer.
Cisco Systems Australia Pty Limited
It was great to relate the course content with latest physiological research.
Cisco Systems Australia Pty Limited
Anne was very good and had excellent knowledge on content and real life examples. Would recommend this course for most employees.
Queensland Rail
Most useful part was the interactive nature of the course along with some great pieces of information that I will use.
Queensland Rail
The course was delivered in passionate manner. The facilitator Ann, made the course enjoyable and interactive, one of the better courses that I have attended.
Queensland Rail
I really enjoyed the trainer and atmosphere in which the learning environment was so open and friendly. Thank you for the consideration for my personal needs. Definitely will recommend and hope to attend more courses in the future.
Meales Concrete Pumping
The trainer (Jack) was an excellent teacher who made the course relevant to our needs. I also liked how we would use challenging questions to help us really think about certain situations and how these skills can be useful for us.
Gen-I (AAPT)
It was a really great day, cannot speak highly enough of the trainer and her energy/enthusiasm. It made what could have been very dry subject matter a lot more interesting.
The Sound Alliance
Anne was a fantastic trainer. The training course was small and interactive. A great training course.
Freshcare Ltd
Great course, trainer made the course. Very interesting and informative. There will be a number of others from my work who will also book for January 2013.
Wridgways Relocation Services
Good training session. I took away a lot.
Advantage Retail Management Pty Ltd T/as Lease1
Not exactly what you needed? Try other courses in the Management and Supervision Courses Category

Tailored Training

Whether you are joining into one of our public classes, or we are coming onsite to deliver a course for your staff our trainer will always tailor the activities to be specific to the needs of the people in the room on the day.

Our goal is to ensure the activities during the course are directly applicable to your workplace so you can put what you learn into practice the very next day.

View 100's of other people's feedback to see if we are 'all talk' - or the 'real deal'

View feedback here ×

Experiential Learning

We all learn best by getting some background information, being shown an example or two, and then getting in and 'giving it a go'.

Our trainers run our courses in a very practical and handson way so you will learn by participating all day.

You'll be trying activities, discussing, collaborating and testing ideas out all day. So by the time you have finished the course you'll have some great approaches and ideas to implement straight after the course.

If you are looking for someone to read out a PowerPoint presentation all day, you are looking in the wrong place. If you want to really learn something you have come to the right place!

View 100's of other people's feedback to see if we are 'all talk' - or the 'real deal'.

View feedback here ×
shadow

Call now to speak with a friendly consultant

1300 121 400


Follow us: