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Management and Supervision Courses

Excellent Management Skill are an Essential Ingredient in Today's workforce

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Business Ethics Training course Brisbane Sydney Melbourne Perth Adelaide Canberra

Business Ethics Training

  • Course length: 1 day course
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  • 4.39 out of 5 from 33 responses
  • Group Bookings available: Yes, tailoring and discounts included
Change Management training course Brisbane Sydney Melbourne Perth Adelaide Canberra

Change Management - Managing Your Team Through Change

Coaching & Mentoring training course Brisbane Sydney Melbourne Perth Adelaide Canberra

Coaching and Mentoring Training

Commercial Acumen for Managers Training Course course Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth

Commercial Acumen for Managers Training

  • Course length: 1 day course
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  • 4.69 out of 5 from 13 responses
  • Group Bookings available: Yes, tailoring and discounts included
Conflict Resolution training course Brisbane Sydney Melbourne Perth Adelaide Canberra

Conflict Resolution Training

Creative Problem Solving training course Brisbane Sydney Melbourne Perth Adelaide Canberra

Creative Problem Solving Training

Critical Thinking course Brisbane Sydney Melbourne Perth Adelaide Canberra

Critical Thinking Training

Delivering Constructive Criticism Training course Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth

Delivering Constructive Criticism Training

  • Course length: 1 day course
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  • 4.80 out of 5 from 25 responses
  • Group Bookings available: Yes, tailoring and discounts included
Effective Delegation Training course Brisbane Sydney Melbourne Perth Adelaide Canberra

Effective Delegation Training

Employee Engagement training course Brisbane Sydney Melbourne Perth Adelaide Canberra

Employee Engagement Training

  • Course length: 1 day course
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  • 5.00 out of 5 from 4 responses
  • Group Bookings available: Yes, tailoring and discounts included
Employee Onboarding training course Brisbane Sydney Melbourne Perth Adelaide Canberra

Employee Onboarding Training

  • Course length: 1 day course
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  • 4.80 out of 5 from 10 responses
  • Group Bookings available: Yes, tailoring and discounts included
Highly Effective Management training course Brisbane Sydney Melbourne Perth Adelaide Canberra

Highly Effective Management

Leadership training course Brisbane, Sydney, Melbourne, Perth, Adelaide, Canberr,a

Leadership Training Course to Develop Strong Leaders

Manage People and Performance training course training course Australia, New Zealand, Singapore, Hong Kong, USA and Malaysia.

Manage People and Performance Training

Managing Difficult Conversations course Brisbane Sydney Melbourne Perth Adelaide Canberra

Managing Difficult Conversations Training

  • Course length: 1 day course
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  • 4.76 out of 5 from 527 responses
  • Group Bookings available: Yes, tailoring and discounts included
Virtual Team Building and Management Training Course Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth

Managing Virtual Teams Training

  • Course length: 1 day course
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  • 4.66 out of 5 from 74 responses
  • Group Bookings available: Yes, tailoring and discounts included
Measuring Results from Training training course Brisbane Sydney Melbourne Perth Adelaide Canberra

Measuring Results from Training

  • Course length: 1 day course
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  • 5.00 out of 5 from 3 responses
  • Group Bookings available: Yes, tailoring and discounts included
Meeting Management training course Brisbane Sydney Melbourne Perth Adelaide Canberra

Meeting Management Training

  • Course length: 1 day course
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  • 4.48 out of 5 from 184 responses
  • Group Bookings available: Yes, tailoring and discounts included
Mentoring training course Brisbane Sydney Melbourne Perth Adelaide Canberra

Mentoring Training

  • Course length: 1 day course
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  • 4.75 out of 5 from 271 responses
  • Group Bookings available: Yes, tailoring and discounts included
Motivating Employees training course Brisbane Sydney Melbourne Perth Adelaide Canberra

Motivating Employees Training

  • Course length: 1 day course
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  • 4.18 out of 5 from 33 responses
  • Group Bookings available: Yes, tailoring and discounts included
Negotiation Skills training course Brisbane Sydney Melbourne Perth Adelaide Canberra

Negotiation Training

Performance Management and Appraisals training course Brisbane Sydney Melbourne Perth Adelaide Canberra

Performance Management and Appraisals Training

  • Course length: 1 day course
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  • 4.54 out of 5 from 114 responses
  • Group Bookings available: Yes, tailoring and discounts included
Recruitment and Selection training course Brisbane Sydney Melbourne Perth Adelaide Canberra

Recruitment and Selection Training

  • Course length: 1 day course
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  • 4.90 out of 5 from 99 responses
  • Group Bookings available: Yes, tailoring and discounts included
Supervision training course for supervisors, Brisbane Sydney Melbourne Perth Adelaide Canberra

Supervising Others Training

Team Building training course Brisbane Sydney Melbourne Perth Adelaide Canberra

Team Building Training

  • Course length: 1 day course
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  • 4.51 out of 5 from 104 responses
  • Group Bookings available: Yes, tailoring and discounts included
Category top 10 skills icon

Top 10 skills for Management and Supervision professionals

  1. Management training
    Develop key skills in managing teams and information, and building organisational strategy and processes.
  2. Manage change
    Identify opportunities, gain support and implement plans.
  3. Manage virtual teams
    Know how to set up, communicate, build trust and use technology to beat challenges posed by time and culture.
  4. Manage performance
    Establish performance goals, conduct competency assessments and create a performance plan. Gain an insight into learning cycles.
  5. Delegate
    Use specific methods to pick the right person for the right job, conduct delegation meetings, monitor and give feedback.
  6. Use critical thinking
    Know the critical thinking process and creative thought systems to develop critical thinking in real-life situations.
  7. Measure results from training
    Use evaluation plans and techniques, measurement tools and assessments to assess success of training.
  8. Manage meetings
    Know how to plan, prepare, delegate and manage meetings.
  9. Supervise
    Set the right expectations, keep up communication, give feedback using effective methods and resolve problems.
  10. Resolve conflicts
    Use targeted systems and tools to identify problems and reach the best solution.

Top 5 rated PD Training courses to improve Management and Supervision skills

Top 10 tips for Management and Supervision

  1. A manager's responsibilities include meeting organisational goals; hiring, training and supervising employees; and resolving problems. A manager is accountable for the behaviour and performance of the employees.
  2. To take correct decisions, follow these steps:
    1. Explore options.
    2. Evaluate the pros and cons of each option.
    3. Rate options.
    4. Eliminate poor choices to reach the best one.
    Before taking a decision, make sure you have sufficient information and facts.
  3. When delegating, choose between complete supervision, partial supervision and complete independence. Partial supervision is used in most settings, as it provides a balance between the extremes of complete freedom and complete supervision. Successful delegation is achieved when these two conditions are fulfilled:
    1. The task provides an opportunity for the development of the employee's skills.
    2. The task matches the skills and knowledge of the employee.
  4. Feedback can bring results only if it is delivered correctly. The three styles of feedback are:
    1. Direct praise or criticism.
    2. The Open-Faced Sandwich.
    3. The 360-Degree Feedback.
    In open-faced sandwich, criticism is sandwiched between appreciation where the opening and the final lines contain appreciation of the employee while the middle part contains the criticism. In 360-Degree Feedback, the employee receives feedback from multiple groups such as customers, colleagues and supervisors.
  5. Manage virtual teams by clarifying objectives, setting reliable and mutually convenient communication channels, clearly stating expectations and being flexible with cultural differences. In case of virtual teams, results are managed, not activities. So, keep monitoring results while providing a sense of ownership to the employees.
  6. Supervise others by giving orders, making requests or making suggestions. Depending upon the importance and urgency of the task, any one of these methods can be used. Usually, allowing employees a certain freedom in how they do a task and when (granted that the quality of work is retained and it is completed on time) can increase job satisfaction and performance.
  7. Managers can manage change by using these methods:
    1. Creating open communication lines.
    2. Educating all parties why a change is occurring.
    3. Training people to handle the change.
    4. Providing all necessary tools to employees to handle the change.
    5. Allowing flexibility to tackle sudden changes in plan.
    6. Involving affected parties in the process of change.
  8. To resolve conflicts, use these steps:
    1. Neutralise emotions and set ground rules for the parties.
    2. Choose a place for the talks that is neutral and where no interruptions will occur.
    3. Have the parties define what they want.
    4. Establish common ground and create mutually beneficial options.
    5. Give each party what they really want.
    6. Provide the parties sufficient time to review options.
    7. Have the parties acknowledge their agreement to the decision made.
  9. Performance management has two main elements - goal setting and performance review. I. Goal Setting - Use SMART (Specific, Measurable, Attainable, Realistic and Timely) when defining goals. II. Performance Review - When conducting performance reviews, use these tips:
    1. Both employer and employee should be prepared for the review.
    2. Introduce positivity in the process.
    3. There should be clarity of purpose.
    4. Base employee performance review on facts.
    5. Take employee feedback.
    6. Set goals for areas for improvement.
    7. Determine time/method for follow-up.
  10. Conduct recruitment of employees by using any of these types of interviews:
    1. Phone Interview
    2. Traditional Face-to-Face Interview
    3. Situational Interview (where questions are asked on how an employee will behave in specific situations)
    4. Stress Interviews
    A combination of these interview types can also be used depending on what job requirements the candidate will be fulfilling.