Sales Training Course

The competition in the marketplace is increasing as margins decrease and consumers become more knowledgeable and discerning.

The pdtraining Sales Training course provides skills on how to increase sales, gain loyal customers, overcome objections, and grow a business with professionalism and enthusiasm.

This dynamic training course is available now throughout Australia including, Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

Please click on the Public Class tab below to view our Sales Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Learning Outcomes
Course Outline
In-House
Training
Public Class
eLearning
  • Learning Outcomes - Sales Training Course

    • Interpret prospect needs by conducting a needs analysis
    • Master active listening techniques to better connect with & understand clients
    • Manage the sales process by understanding where the sale is & how to keep the momentum moving forward
    • Master Sales Psychology 101 (mirroring, leading representational bias, tie-downs, & tag-ons)
    • Negate competitor quotes, while remaining professional
    • Deliver presentations that sell
    • Handle objections professionally & effectively
    • Master highly effective closing techniques
    • Follow-up to develop long-term relationships & future business
    • Set goals that motivate
    • Manage your sales database effectively
    Duration: 1 day course

    Inclusions:


    Top Trainer

    Certificate

    Takeaway Android
    Tablet (or BYOD)

    Tailored Training

    Reinforcement

    Lunch &
    Refreshments

    Your-course-tailored-to-you
    Your course, tailored to you.
    Watch the video below to see
    how we tailor each course to
    each person.



    Tailored Training and reinforcement the way you like it - see the difference for yourself.

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    *Tablet PC remains the asset of the employer paying for the course unless otherwise determined by the employer.
    pdtraining gives Android Tablet
    Learn how our Connected Classroom helps us tailor the course to you, and provides you with better reinforcement and support to implement what you learned in class.
    Learn more here
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  • Course Outline - Sales Training Course

    Download Sales Training Course Outline

    Foreword:

    Today’s marketplace is highly competitive and every organization is looking for a larger share of the market. In an economy where the customer is king, how do sales representatives position the features and benefits of the products/services they sell?

    Providing sales training plays an important role in helping sales representatives practice and hone their selling skills.

    This Sales Training Course helps sharpen the skills of even experienced sales representatives enabling them to take advantage of sales opportunities and aggressively expand the business. By providing an environment where they can make mistakes and learn from them, organization’s can benefit from having sales representatives who can make the greatest impact facing their customers on a daily basis.

    Sales Training Course - Lesson 1
    Defining the Sales Process
    • Type of Sales
    • Common Sales Approaches
    • Glossary of Common Terms
    Sales Training Course - Lesson 2
    Getting Prepared to make the Call
    • Identifying your Contact Person
    • Performing a Needs Analysis
    • Creating Potential Solutions
    Sales Training Course - Lesson 3
    Creative Openings
    • A Basic Opening for Warm Calls
    • Warming up Cold Calls
    • Using the Referral Opening
    Sales Training Course - Lesson 4
    Active Listening
    • The importance of active listening
    • Minimal Encouragers
    • Restating and Paraphrasing to gain commitment
    Sales Training Course - Lesson 5
    Delivering Presentations that SELL
    • Features and Benefits matched to Customer Need
    • Outlining your Unique Selling Proposition
    • The Burning Question that every Customer wants Answered
    Sales Training Course - Lesson 6
    Managing the Sale
    • Sales psychology 101
      • Leading representational bias
      • Tie-Downs
      • Tag-Ons
    • Competing without competing on price - and maintaining your professionalism
    Sales Training Course - Lesson 7
    Handling Objections
    • Common types of Objections
    • Basic Strategies
    • Advanced Strategies
    Sales Training Course - Lesson 8
    Closing the Sale
    • Understanding when it's Time to Close
    • Powerful Closing Techniques
    • Things to Remember
    Sales Training Course - Lesson 9
    Following Up
    • Thank-you Notes
    • Resolving Customer Service Issues
    • Staying in Touch
    Sales Training Course - Lesson 10
    Setting Goals
    • The Importance of Sales Goals
    • Setting SMART Goals
    Sales Training Course - Lesson 11
    Managing your Data
    • Choosing a System that Works for you
    • Using Computerised Systems
    • Using Manual Systems
    Sales Training Course - Lesson 12
    Manage your pipeline
    • What is a sales pipeline
    • The stages from prospect to customer
    • How to determine your prospects stage
    • We share our experiences

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • tailored to your team at no extra cost
    • cost effective - great group pricing
    • you choose the day, duration, place and time
    • flexible length - sessions as short as 1-hour
    • greatest impact in the shortest time
    • great team building opportunity
    • more convenient, people don't need to go off-site
    • World's leading reinforcement system

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator

    These 60-90 minute sessions are highly motivating and thought provoking

    3-hour Power Sessions
    3 hour power session

    3-hour power sessions are targeted and flexible around your operational needs.

    Full-day training
    full day training

    Full day courses delivered with a strong focus on activities and participation.No death by PowerPoint here!

    Conferences
    Conferences

    We can run workshops or provide keynote speakers. Let us provide the hi-light of your conference.


    Empower Your Team with Training and Reinforcement Tailored to their needs
    See how our connected classroom empowers learners and can create lasting change

    The Connected Classroom -
    training focussed on your outcomes

    See how our processes empower you and your team:

    • More tailored to you and your teams needs
    • Provides reinforcement to embed the learning - on demand
    • Reflects best practice - view our success guide here
    • And it saves about 500,000 pieces of paper each year!
    pdtraining gives Android Tablet
    Managers prefer pd training because:
    • They see immediate impacts back at work

      The course is tailored to their goals - and the needs of the participants. The trainer consults with the manager before each class, and tailors the course based on the goals of the manager AND the participants.

    tailored-training
    pdtraining-experiential-learning
    • Great feedback!
      They get great feedback, and their staff get skills they can use right away

      The training is full of activities to make the day fun, and reinforce the concepts People learn more and give great feedback.

    • A fresh and effective training experience

      The connected classroom experience is not only 'cool' it is a richer learning experience. The connected classroom gives training initiatives 'a buzz' and achieves better outcomes.
      We use tablets in class - BYOD or we can provide them at 1/2 retail price.

    pdtraining-home-of-connected-classroom
    pdtraining-World-Leading-Reinforcement-Framework-transparent
    • Reinforcement

      The training tends to 'stick' because of the always available reinforcement on mobile devices that is accommodates individual preferences. Participants receive ongoing reinforcement and support suitable for all learner types and job roles. It's a world class mobile enabled reinforcement framework.

    • Training Management App

      Costing, planning, administering and reporting on training is easier and faster than ever before. The Training Management Centre takes training administration to the cloud, and improves reporting and transparency like never before. Available online Windows, Apple iOS and Android.

    pdtraining-training-management-centre
  • Public Class Dates for Sales Training Course

    Details:

    • Time: 9:00 AM - 4:30 PM
    • Small classes, average 5 people, max 16
    • Click a date below to book
    • Pay on Invoice or by Credit Card
    • 10.1 Android Tablet included or BYOD
    • To BYOD type BYOD in the discount code field (save $100)

    Questions:

    Inclusions:


    Top Trainer

    Certificate

    Takeaway Android
    Tablet (or BYOD)

    Tailored Training

    Reinforcement

    Lunch &
    Refreshments
    Location Date 1 Date 2 Date 3 Date 4
    Sydney
    111 Harrington Street Sydney NSW 2000

    Top Trainer

    Reinforcement
    Aug 25
    1 day course
    $660 Click to book
    Filling fast
    Oct 17
    1 day course
    $660 Click to book
    Filling fast
    Dec 1
    1 day course
    $660 Click to book
    Filling fast
    Feb 6
    1 day course
    $660 Click to book
    Filling fast
    Melbourne
    123 Queen Street Melbourne VIC 3000

    Top Trainer

    Reinforcement
    Aug 25
    1 day course
    $660 Click to book
    Filling fast
    Oct 17
    1 day course
    $660 Click to book
    Filling fast
    Dec 1
    1 day course
    $660 Click to book
    Filling fast
    Feb 6
    1 day course
    $660 Click to book
    Filling fast
    Brisbane
    121 Newmarket Road Windsor QLD 4030

    Top Trainer

    Reinforcement
    Aug 25
    1 day course
    $660 Click to book
    Filling fast
    Oct 17
    1 day course
    $660 Click to book
    Filling fast
    Dec 1
    1 day course
    $660 Click to book
    Filling fast
    Feb 6
    1 day course
    $660 Click to book
    Filling fast
    Perth
    61 Kitchener Avenue Victoria Park WA 6100

    Top Trainer

    Reinforcement
    Aug 25
    1 day course
    $660 Click to book
    Filling fast
    Oct 17
    1 day course
    $660 Click to book
    Filling fast
    Dec 1
    1 day course
    $660 Click to book
    Filling fast
    Feb 6
    1 day course
    $660 Click to book
    Filling fast
    Adelaide
    19 Young Street Adelaide SA 5000

    Top Trainer

    Reinforcement
    Aug 25
    1 day course
    $660 Click to book
    Filling fast
    Oct 17
    1 day course
    $660 Click to book
    Filling fast
    Dec 1
    1 day course
    $660 Click to book
    Filling fast
    Feb 6
    1 day course
    $660 Click to book
    Filling fast
    Canberra
    54 Marcus Clarke Street Canberra ACT 2600

    Top Trainer

    Reinforcement
    Aug 25
    1 day course
    $660 Click to book
    Filling fast
    Oct 17
    1 day course
    $660 Click to book
    Filling fast
    Dec 1
    1 day course
    $660 Click to book
    Filling fast
    1 day course
    $ Click to book
    Parramatta
    103 George Street Parramatta NSW 2150

    Top Trainer

    Reinforcement
    Aug 25
    1 day course
    $660 Click to book
    Filling fast
    Oct 17
    1 day course
    $660 Click to book
    Filling fast
    Dec 1
    1 day course
    $660 Click to book
    Filling fast
    1 day course
    $ Click to book
    The HIVE Online
    The Cloud

    Top Trainer

    Reinforcement
    Aug 25
    1 day course
    $660 Click to book
    Filling fast
    Oct 17
    1 day course
    $660 Click to book
    Filling fast
    Dec 1
    1 day course
    $660 Click to book
    Filling fast
    1 day course
    $ Click to book
    *Tablet PC remains the asset of the employer paying for the course unless otherwise determined by the employer.


    The Connected Classroom -
    it's training focussed on your outcomes

    See how our learning experience incorporating tablets is:

    • More tailored to you
    • A better more engaging and interactive course
    • Provides reinforcement they way you want it, when you want it
    • And it saves about 500,000 pieces of paper each year!
    pdtraining gives Android Tablet



    Participants prefer pdtraining because:


    tailored-training
    • The course is more tailored to their needs

      Each person tells the trainer about their learning needs before class - so they get more out of the day.

    • The training is full of activities to make the day fun, and reinforce the concepts

      We deliver tailored experiential training.

    pdtraining-experiential-learning
    pdtraining-home-of-connected-classroom
    • Richer Learning experience the simple technology used in class adds a new interactive dimension to the experience

      The connected classroom environment has limitless opportunities for additional interactivity, activities and rich media content.

    • Reinforcement and support to implement lessons from class the way THEY like it

      The support and reinforcement is world class and empowers people to apply what they learnt for real and lasting change.

    pdtraining-World-Leading-Reinforcement-Framework-transparent
    pdtraining social learning logo
    Stay connected
    with your peers
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    eLearning
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    Re-take the
    course for free
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    Quick
    Reference
    Guide
    Courseware-and-classnotes
    Courseware
    & class notes
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    Specialty
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    Help Desk
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    All available when you need it in the palm of your hand....

    • How do we acheive all that?
    • We make it really simple and easy - it’s technology empowering instructor-led training like never before.
    • We call it the i-pecc model, incorporating the connected classroom.
    question icon If you are going to take time out of work, and pay for a course, would you prefer to receive John or Jenny’s experience?



  • eLEARNING

    eLearning with a tablet
    Sales Training Course

    We offer a comprehensive range of Sales Training Course eLearning courses.


    Your eLearning options:

    Choose to learn in the way that best suits your needs.


    eLearning

    • Select one or more individual units/topics and learn exactly what you need - when you need it

    eLearning + Credit toward a Qualification (eLearning + c)

    • Content, Assessment and trainer support, and Certificate of Competency (when successfully completed)
    • Select one or more individual Units of study, then complete and submit assessments, upon sign-off receive national recognition
    • This package includes ongoing trainer support by email, competency assessment and issuing a Certificate of Competency
    • Competency Assessment and Certification issued by LMIT (Line Management Institute of Training Australia) RTO 31966

    Qualification - complete an entire Certificate/Diploma level qualification online (QUAL)

    • Content, Assessment and trainer support, and Certificate of Competency (when successfully completed)
    • Select an entire Qualification, then complete and submit assessments, upon sign-off receive national recognition
    • This package includes ongoing trainer support by email, competency assessment and issuing a Certificate of Competency
    • Competency Assessment and Certification issued by LMIT (Line Management Institute of Training Australia) RTO 31966

    Sales Training Course Units available by eLearning:

    Unit Code Unit Name eLearning only eLearning + Credit
    BSBCCO304B Provide sales solutions to customers $56.10  Enrol Now! $252.45  Enrol Now!
    BSBSLS402A Identify sales prospects $56.10  Enrol Now! $252.45  Enrol Now!
    BSBSLS403A Present a sales solution $56.10  Enrol Now! $252.45  Enrol Now!
    BSBSLS404A Secure prospect commitment $56.10  Enrol Now! $252.45  Enrol Now!
    BSBSLS405A Support post sale activities $56.10  Enrol Now! $252.45  Enrol Now!
    BSBSLS406A Self-manage sales performance $56.10  Enrol Now! $252.45  Enrol Now!
    BSBSLS407A Identify and plan sales prospects $56.10  Enrol Now! $252.45  Enrol Now!
    BSBSLS408A Present, secure and support sales solutions $56.10  Enrol Now! $252.45  Enrol Now!
    BSBSLS501A Develop a sales plan $56.10  Enrol Now! $252.45  Enrol Now!



    Qualifications:   (Any credits earned in the above units will contribute to the following qualifications)
    No data was returned.

    Assessment and Qualifications will be issued by LMIT RTO #31966.

pd training Training Courses Reviews:

Fantastic, Anne was amazing and worked really well with the group. She was even willing to stay back after the session had finished to discuss specific questions and situations.
Metcash/IGA
The trainer was excellent. Staff really enjoyed the training session and said they would be happy to participate again in the future.
Mitsubishi Australia
Was really pleased to see the effort put into tailoring the course for a group of St John Ambulance personnel. The use of relevant examples certainly captivated the group and enabled them to interact without trying to work out the links between what the presenter said and what they know and understand of their job and its role.
St John Ambulance
I have been a training facilitator for many years and Annes energy and enthusiasm was inspiring and I honestly have to say, she is the best trainer I have experienced.
Metcash/IGA
Russell my "acct manager" was great, easy to work with and responsive to my needs. it was great having one contact. I also needed to call for IT support with my log on. The team there were very responsive as well. Your pricing is very competitive. We will be using PD Training again. Will talk to Russell as I may have a need for 35 students to attend a course that we may need to alter. Thank you.
Department of Veteran Affairs
Thank you, the small group atmosphere and personalised advice was really reassuring and I will definitely advise others to pd training.
Children's Protection Society
I really enjoyed the course, I think that Adrienne is fantastic and would love to do another course with her again!! She was very enthusiastic, so friendly and a lot of fun to learn from.
Super SA
It was fantastic to have Jessica come in and train our team. The course was highly appropriate for our support centre and I believe each individual benefited from the training provided. Jessica did a fantastic job of engaging each of the staff members and had each of them contribute to the day. She tailored the training to our specific requirements and worked on the fly where needed to get the most out of our team. Ryan has done a great job to sort through any concerns or initial reservations that I had in regards to training and helped pick the right course for our team. Overall a really great experience and I will be recommending follow up courses to my management team in future.
Siteminder
A month later I'm still finding the course very beneficial, as it forced me evaluate many personal aspects of my life. As a result I have identified key goals I want to achieve, and I'm making them happen.
Sensate Pty Ltd
The moment the trainer told us he used to have the same problem himself, was the moment I felt at ease straight away. It helped to have someone who could empathise with us. The trainer kept the momentum going, stuck to his timelines (breaks etc.) and covered the content he wanted to.
Individual Public Class participants
Will recommend for any supervisor or team leader with in DHL.
DHL Supply Chain
I did gain knowledge and have already noticed improvement in my skills, only two days after attending the training.
Honda Australia Pty Ltd
Thanks for the Course. It was everything I expected. The venue was great and I will look into more courses with pd training.
Australian Red Cross
Pam made a subject that could have been very boring exciting and interesting to learn. Enjoyed all her stories and created a great rapport with all staff.
Tafe NSW
Michaela is a fantastic trainer, she really knows her stuff, delivery was great. Fantastic day can't say enough nice things about the whole experience. Thank you.
Grampians Community Health
Karen was great! Energetic, encouraged a laugh and it didn't like a boring training course at all it was educational yet fun!!
Holcim
Julie was a wonderful presenter. She was able to tailor the session to address the issues/needs identified during the session for individuals and made it relevant for the group.
Queensland Parliamentary Service
This was one of the most productive training sessions that I have done in the last 5 years.
Sun Engineering Pty Ltd
Murray was very helpful and was able to work with our specific requirements which made the course even more beneficial. I have already recommended PD Training to CASA for future training.
Civil Aviation Safety Authority
Robbie was fantastic yet again. So helpful, attentive and kept the course interesting. He went above and beyond to answer any questions I had. To the extent he worked on a specific query I had prior to the course commencing.
Cerebral Palsy League of Qld
Scott was very enthusiastic and kept me interested for the entire session. One of the best training styles I have come across.
Slattery & Acquroff Stairs
Very impressed with what I learnt from the day. Scott was awesome & I enjoyed the day so much. Helped me out in so many ways that I am really looking forward to the next session. Have already put some of the skills Scott taught me to work.
Public Class Participant
I really appreciated that the trainer Emma was able to flexible in her delivery and cater for the needs of the group and not necessarily sticking to the course format but able to link the current discussions back to the course content and tie it together, Well Done.
Financial Counsellors Association of Western Australia Inc
Scott was a brilliant trainer who was able to change his delivery as required to satisfy our requirements.
Tiger Airways
Not exactly what you needed? Try other courses in the Sales Training Courses Category

Tailored Training

Whether you are joining into one of our public classes, or we are coming onsite to deliver a course for your staff our trainer will always tailor the activities to be specific to the needs of the people in the room on the day.

Our goal is to ensure the activities during the course are directly applicable to your workplace so you can put what you learn into practice the very next day.

View 100's of other people's feedback to see if we are 'all talk' - or the 'real deal'

View feedback here ×

Experiential Learning

We all learn best by getting some background information, being shown an example or two, and then getting in and 'giving it a go'.

Our trainers run our courses in a very practical and handson way so you will learn by participating all day.

You'll be trying activities, discussing, collaborating and testing ideas out all day. So by the time you have finished the course you'll have some great approaches and ideas to implement straight after the course.

If you are looking for someone to read out a PowerPoint presentation all day, you are looking in the wrong place. If you want to really learn something you have come to the right place!

View 100's of other people's feedback to see if we are 'all talk' - or the 'real deal'.

View feedback here ×
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