PD Training is now officially ISO 9001 accredited

We’re thrilled to announce that PD Training is now officially ISO 9001 accredited!This achievement further confirms our commitment to delivering the highest standards in training and leadership development. Why ISO 9001 Accreditation MattersISO 9001 is a globally recognised standard for quality management systems. This accreditation underscores our dedication to:+ Consistent Quality: We follow rigorous procedures to ensure that every training […]

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PD Training is now officially ISO 9001 accredited

Is Staff Retention Important for Your Organisation in 2020?

HR departments in Australia are facing hefty costs with regards to onboarding new staff, existing staff transitioning to new roles and staff leaving the organisation full stop. Costs related to employees who transition to another role or new staff onboarding are real, so making sure the employee who is transitioning, or the new staffer being […]

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Is Staff Retention Important for Your Organisation in 2020?

Best PD Trainers in the World? Research Says Maybe…

PD Training, in association with REACH Consulting Services and the OrgDev institute, undertook a study of over 4600+ participants and 39 trainers, across 46 different training courses, to determine if a Trainer’s REACH Quotient Score (RQ) has an impact on feedback scoring by learners. You can read the actual results below and the answer is […]

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Best PD Trainers in the World? Research Says Maybe…

8-Years to Take Our Customer Experience from “Really Good” to “Truly Outstanding”

Many entrepreneurs would agree that behind every “overnight success”, there is a 10-year, behind-the-scenes story of dedication, reinvestment and hard work; this story is no exception. Corporate Training provider, Professional Development Training Pty Ltd  (PDT), was founded in Brisbane in 2009 by Paul Findlay and Karen Winfield, and over the following 10 years the business […]

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8-Years to Take Our Customer Experience from “Really Good” to “Truly Outstanding”

PPA – Resilience and You

The Productive People Advantage Program is PD Training’s newest addition to the already extensive catalogue of industry leading professional development training courses. The PPA difference is in its development process. In conjunction with our industry partners, the OrgDev Institute and the LDP Consulting Group, we drastically changed how the course was written and what we […]

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PPA – Resilience and You

Productive People Advantage Summary

In collaboration with our clients, trainers, participants across the globe and our research & development partners (The OrgDev Institute and Leading Dimensions Consulting), PD Training has developed Productive People Advantage (PPA), designed for the needs of today to prepare your people and organisation to have a sustainable advantage tomorrow. PD Training’s new signature series program […]

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Productive People Advantage Summary

Top 10 Skills in Negotiation – Australia

According to a study at Harvard, 80% negotiators adopt an erroneous strategy in negotiation.[i] They size up the other party at the negotiation table and create their strategy from there. Only 20% of negotiators use an assertive approach where they have a clear idea of their goals and how much they are willing to compromise.[i] […]

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Top 10 Skills in Negotiation – Australia

Top 10 Skills in Business Writing for the Modern Workplace – Australia

Bad writing is actually damaging. According to the Harvard Business Review, bad writing can destroy a company’s productivity.[i] In a survey of 547 businesspeople, 81% of them said that poorly written material wastes a lot of their time” and “what they read is frequently ineffective because it’s too long, poorly organized, unclear, filled with jargon, […]

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Top 10 Skills in Business Writing for the Modern Workplace – Australia

Top 10 Skills for Mastering Body Language – Australia

How important is body language? Dr. Albert Mehrabian in 1967 conducted two studies in which he concluded that in communication “words account for 7%, tone of voice accounts for 38%, and body language accounts for 55% of the liking.”[i] The study changed our usual perception that words are most important in communication.   The New […]

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Top 10 Skills for Mastering Body Language – Australia

Top 10 Skills for Developing Business Etiquette – Australia

The best employees take business etiquette seriously because they understand how important it is for HR managers and companies. William Kane, Senior Vice President & General Manager of the Human Resources Group of Sumitomo Corporation of Americas, a company whose global headquarters are in Japan, said, “If the interview candidates I put in front of […]

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Top 10 Skills for Developing Business Etiquette – Australia

Top 10 Skills for Building Winning Teams – Australia

Harvard psychologist Richard Hackman, a preeminent scholar of team effectiveness believes that a team’s design is the most vital factor in building winning teams. “Get the design right, the theory says, and the performance will take care of itself.”[i] To have a good design, you need “clear goals, well-designed tasks that are conducive to teamwork, […]

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Top 10 Skills for Building Winning Teams – Australia

Top 10 Professional Telephone Skills – Australia

As many as 80% of today’s generation sleep with their phones at night, but when it comes to talking over the phone professionally, most cannot do it, a research reveals.[i] Providing service over the phone requires special skills. A professional telephone operator needs to master their voice, telephone etiquette and problem solving skills to overcome […]

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Top 10 Professional Telephone Skills – Australia