Effective Teams are an Essential Element of Success

Building High Performance Teams Training course Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, Parramatta

Building High Performance Teams Training

  • Course length: 1 day course
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  • 4.45 out of 5 from 22 responses
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Emotional Intelligence (EQ) training course Brisbane Sydney Melbourne Perth Adelaide Canberra Parramatta

Emotional Intelligence (EQ) Training

FISH! for Leaders training course in Brisbane, Sydney, Melbourne, Adelaide, Canberra Parramatta and Perth

FISH for Leaders Training

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  • 4.43 out of 5 from 40 responses
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FISH! Team Building for Customer Service Teams  in Brisbane, Sydney, Melbourne, Adelaide, Canberra Parramatta and Perth

FISH Team Building for Customer Service Teams

  • Course length: 1 day course
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  • 4.71 out of 5 from 98 responses
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FISH! the Organisational Culture Training Course in Brisbane, Sydney, Melbourne, Adelaide, Canberra Parramatta and Perth

FISH! The Organisational Culture Training Course

  • Course length: 1 day course
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  • 4.51 out of 5 from 89 responses
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Virtual Team Building and Management Training Course Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, Parramatta

Managing Virtual Teams Training

  • Course length: 1 day course
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  • 4.60 out of 5 from 53 responses
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Team Building training course Brisbane Sydney Melbourne Perth Adelaide Canberra Parramatta

Team Building Training

  • Course length: 1 day course
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  • 4.48 out of 5 from 96 responses
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Team Communication Course Brisbane Sydney Melbourne Perth Adelaide Canberra Parramatta

Team Communication Training

  • Course length: 0.5 day course
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  • 4.70 out of 5 from 143 responses
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Category top 10 skills icon

Top 10 skills for Team Building professionals

  1. Build high-performance teams
    Know the characteristics of great teams, stages of team development, types of teams and how to bring together a high-performing team.
  2. Use FISH! for team building
    Use the four principles of FISH! - 1. Be there 2. Play 3. Make their day 4. Choose your attitude for team building.
  3. Stages of team development
    Gain an insight into the four stages of team development – Forming, Storming, Norming and Performing.
  4. Team management
    Resolve conflicts in teams, encourage teamwork, use team building activities and make the most of team meetings.
  5. Manage virtual teams
    Set up virtual teams, conduct virtual team meetings and set communication systems.
  6. Resolve virtual team issues
    Prevent cultural problems, deal with poor team players and choose the right tools for managing and sharing.
  7. Emotional intelligence
    Understand your own emotions and others' to control and channelise behaviour.
  8. FISH! for leaders
    Team leaders can use FISH! practices of 1. Be there 2. Play 3. Make their Day 4. Choose Your Attitude to manage team performance and satisfaction.
  9. Bridge generation gap
    Know about the differences in generations, finding common ground and making use of conflict management techniques.
  10. Team communication
    Build teams with TORI and establish team norms. Know team player types, stages of team development and how to build trust.

Top 10 tips for Team Building

  1. The four stages of team development are:
    1. Forming
    2. Storming
    3. Norming
    4. Performing
    During the Forming stage, team members come together, and the agenda and goals of the team are explained. In the Storming stage, the team suggests ideas and processes to attain objectives. The Norming stage involves the setting of ground rules and values that the team will follow through the project. At the Performing stage, the team works as an independent unit, performing their individual roles as part of a larger whole.
  2. Problem-solving in teams can be made easy by using any one or a combination of these six elements:
    1. Neutrality (use objective thinking, stick to facts)
    2. Feeling (share feelings in a trustful, confidential setting)
    3. Negative Judgment (identify difficulties and problems)
    4. Positive Judgment (identify benefits)
    5. Creative Thinking (think of new ideas and approaches)
    6. The Big Picture (see the overall project/task with respect to outcome, team members and processes)
  3. FISH! is a set of practices aimed to improve performance, customer satisfaction, and job satisfaction of employees. FISH! uses four practices of:
    1. Be There
    2. Play
    3. Make Their Day
    4. Choose Your Attitude
    Using them, an organisation changes the work culture in how employees perform their work, act towards one another, serve customers and perceive their own worth.
  4. Build trust in a team by focusing on these qualities:
    1. Honesty and Transparency
    2. Openness - Willingness to share information & skills with others
    3. Consistency - Maintaining the same behaviour, output and outlook
    4. Respect - Treating others fairly. To demonstrate these qualities, the team leader should practice them and encourage team members to do the same.
  5. Developed in 1978 by Jack and Lorraine Gibb, TORI principles of team building still hold true. TORI stands for Trust, Openness, Realisation and Interdependence.
    • Trust - Confidence in each other.
    • Openness - Uninhibited sharing.
    • Realisation - To do what you want to do.
    • Interdependence - Knowing our dependence on others while realising their dependence on us.
    These factors if present in a team help them to cooperate and coordinate effortlessly.
  6. Team building activities that build strong teams are:
    1. Have clear goals for individuals and the team.
    2. Analyse the way work is being performed to find opportunities for improvement.
    3. Evaluate the work relationship of team members.
    4. Adjust goals to promote harmony and productivity.
  7. Conduct team meetings using these tools and tips:
    1. 50-minute meeting - The 50 minutes meeting provides the perfect duration for focused attention and precise communication.
    2. Time and Place - Use a convenient and quiet location for the meeting, and consider remote attendees.
    3. Set the agenda for the meeting and inform all team members of it.
    4. Schedule meetings regularly to promote team communication.
  8. Manage virtual teams by setting ground rules regarding what work is to be done and when it is to be delivered. How the work is done should be of little concern until it is of high quality and completed on time. Keep communication open, ask for updates on progress, and offer help and advice whenever needed.
  9. Emotional Intelligence (EQ) allows management of emotions. Developing EQ in a team involves building self-awareness, self-regulation, self-motivation and self-management. By understanding emotions and their impact on us and others, control over them can be achieved. EQ facilitates using emotions to think constructively.
  10. Leading a team requires a certain set of skills. To engage team members, the team leader should:
    1. Find out what is important for others at work and beyond.
    2. Give priority to attending to team members' needs.
    3. Make eye contact when talking.
    4. Resolve issues even when not asked.
    5. Listen actively to identify needs.
    6. Appreciate and reward success.