Theory in Practice – “Emma’s Story”: Customer Service Training in Melbourne, Sydney, Perth
You know what? I got 3 customers in the 1st couple of weeks giving good comments on the forms, my first ones ever.
improve customer service
Improve Customer Service Training Course
Is the Customer Always Right? Customer Service Training Course in Sydney, Perth
The reason this must be done gently, is that while the customer is NOT always right, they ARE always the foundation on which your business profitability is based.
Customer Service Training in Brisbane, Parramatta
The first thing I am always faced with when I run a Customer Service Training Course at pdtraining is how very few people and companies have a detailed picture of who their customers are.